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Reviews of Hermann Crown Suites

3.5 out of 5
Hermann Crown Suites
403 South Market Street, Hermann, MO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 565 reviews" "
Rating 8 - Good. 139 out of 565 reviews" "
Rating 6 - Okay. 22 out of 565 reviews" "
Rating 4 - Poor. 6 out of 565 reviews" "
Rating 2 - Terrible. 3 out of 565 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean & comfortable perfect for our late night stop. Very accommodating for our late arrival making sure to send accurate check in instructions with pics & contact information. Breakfast was great TY!
Stayed 1 night in Apr 2024
Response from Steve V. on Apr 23, 2024
Awesome and thank you for your stay at the Hermann Crown!

10/10 Excellent

Kristi

Travelled with partner
Historical
Stayed 1 night in Apr 2024
Response from Steve V. on Apr 17, 2024
Thank you for staying at the Hermann Crown Suites!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Steve V. on Apr 14, 2024
Thank you for your stay at the Hermann Crown Suites!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in a great town. We'll be back.
Stayed 1 night in Apr 2024
Response from Steve V. on Apr 11, 2024
Thank you for your stay at Hermann Crown Suites!

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience and stay was positive.
Stayed 1 night in Mar 2024
Response from Steve V. on Mar 15, 2024
Thank you! So glad to hear about your stay!

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Steve V. on Mar 12, 2024
Sorry to see your rating was less than enjoyable, but darn we would have loved to hear how we can improve. Come back to enjoy beautiful Hermann, Missouri!

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept, remodeled and excellent. A great place to stay!
Stayed 1 night in Feb 2024
Response from Steve V. on Feb 18, 2024
Great to have you at the Hermann Crown Suites!

8/10 Good

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all amazing, so helpful. Great location. There is only a very small area reserved for parking, if that is full street parking is all that's available but in off season wasn't too bad.
Stayed 3 nights in Feb 2024
Response from Steve V. on Feb 18, 2024
Thank you for your stay at Hermann Crown!

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The history of the hotel was unique. Staff was extra nice & helpful. Did not like when using towels to dry of from my shower. I was covered in bath towel lint. It looked like I had put on another layer of clothing on.
Stayed 2 nights in Feb 2024
Response from Steve V. on Feb 5, 2024
Thank you for your stay! We hope you enjoyed the free drink tickets, shuttle service, free breakfast, and historic 1837 Cellar Bar and hotel. Our apologies on the lint. We will certainly take a look at this.

8/10 Good

Bobbi, Meadville

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Terrific location. Our suite was newly renovated and nice, small. Breakfast was free but not very good. There were other terrific food options on the same block.
Stayed 2 nights in Jan 2024
Response from Steve V. on Jan 30, 2024
We are sorry to hear that your Hermann Crown Suites experience was a bit less than desired. We hope that you enjoyed our Hermann 1837 Cellar Bar, live music, and shuttle services.

10/10 Excellent

Eric

Stayed 1 night in Jan 2024
Response from Steve V. on Mar 21, 2024
Thank you for your stay at the Hermann Crown!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Steve V. on Jan 24, 2024
Thank you for your stay at the Hermann Crown Suites!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Steve V. on Jan 17, 2024
Thank you for your stay at the Hermann Crown!

10/10 Excellent

annelisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Victorian Suite, and it was amazing! The suite is much bigger than the photos let on. The jacuzzi tub was so relaxing, and the rooms little fridge, coffee maker and microwave was great for storing and re heating leftovers. The "Continental" breakfast was way more food than expected. Each morning I was able to make an egg, sausage, biscuit,and gravy scramble bowl. There are 5 different coffees, and they have waffles made to order. The basement of the hotel has a sepakeasy with live music, cocktails and a very chill atmosphere. We plan on staying there again!
Stayed 2 nights in Jan 2024
Response from Steve V. on Jan 15, 2024
Awesome to hear about your stay! We look forward to seeing you all again.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Getaway
Greeted upon arrival. Already paid so checkin was easy. Given two free drinks at bar. Room was comfortable and clean. We were in the Flower room. Decor appropriately. King bed comfortable. Plenty of towels and ammenities all in place. Older building. No elevator. No biggie. Great lounge with live band. Drinks a little expensive. Free breakfast great and lots of options. Hot and cold options available. Check out at 11 a.m.
Stayed 1 night in Jan 2024
Response from Steve V. on Jan 14, 2024
Thank you for your stay at the Hermann Crown Suites! Come back again any time to enjoy Hermann!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve 2024
Enjoyed NYE 2024 all night stay and event in the basement cellar. Entertainment was good, food good, event located right next to hotel. Hotel clean, bed comfortable, goos free breakfast. We'll be back for a summer visit.
Stayed 1 night in Dec 2023
Response from Steve V. on Jan 31, 2024
Great to hear that you enjoyed NYE! Plan on a bit of a bigger party for NYE ‘24!!

10/10 Excellent

JEFF, CITRUS SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous in every way...this an awesome place with wonderful people who go the extra mile......this is right in the middle of shopping and the facility is a great bang for your buck...a wow experience
Stayed 1 night in Dec 2023
Response from Steve V. on Dec 30, 2023
So glad to have you at the Hermann Crown Suites!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband walks with a cane and they gave us a room where there was an elevator for us to come and go. Lovely place to stay, friendly staff, breakfast was very good. Loved it, will stay again when we are in the area. Thank you.
Response from Steve V. on Dec 29, 2023
Thank you! So glad to hear this. We look forward to your return!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience with a clean room, friendly staff, and welcoming atmosphere. We utilized the shuttle for transportation to wineries and our driver Renee was awesome. We will definitely be back!
Stayed 1 night in Dec 2023
Response from Steve V. on Dec 29, 2023
Awww. So happy that you enjoyed Hermann!!!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was wonderful. Will be staying again.
Stayed 2 nights in Dec 2023
Response from Steve V. on Dec 29, 2023
Awesome to hear. We look forward to seeing you again.

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!
This was the perfect spot for a girls trip! Right in the heart of town and super quaint. The owners were so sweet and made us feel at home. Already planning another trip in the spring!
Stayed 1 night in Dec 2023
Response from Steve V. on Dec 29, 2023
Awesome. Yes, come on over another time!

10/10 Excellent

Nick

Stayed 2 nights in Dec 2023
Response from Steve V. on Dec 22, 2023
Thank you for your stay at Hermann Crown!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay
We enjoyed our stay at Hermann Crown Suites. It was located nearby everything we planned to visit, was clean and tidy and offered comfortable, spacious rooms. The basement bar was a fun way to end the evening without having to do anything except walk upstairs to bed. We would definitely stay here again in the future.
Stayed 1 night in Dec 2023
Response from Steve V. on Dec 17, 2023
Awesome and yes that was our goal with rehabbing the hotel and adding the cellar bar. We look forward to your return!

4/10 Poor

David

Travelled with family
Quaint hotel but bed/towels lacking.
The people are very friendly and our suite was clean. The free drinks in their bar were great and so were the bartenders. The location was good to get to everything. However, The mattresses on both beds were really bad really need replacing along with the fitted sheet on one bed didn’t fit and would come undone constantly. The towels were really old, thin and very small. We had four towels for four people. A lot of good things but bad mattresses and towels missed the mark.
Stayed 2 nights in Dec 2023
Response from Steve V. on Dec 11, 2023
Sorry to hear that your room did not meet your expectations. We have beds that are either firm or plush. We would have loved to help you with additional towels, toiletries, or bedding at the main desk. We hope you enjoyed our live music, Hermann 1837 bar, shuttle services, and breakfast.

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great breakfast.
Stayed 1 night in Nov 2023
Response from Steve V. on Dec 2, 2023
Thank you for your stay at the Hermann Crown!

6/10 Okay

Dolores, overland park

Travelled with group
The room we stayed in was very dated . Furniture looked like a college dorm. There was a very nice bar on lower level No dedicates hotel parking
Stayed 1 night in Nov 2023
Response from Steve V. on Dec 3, 2023
Sorry to hear that your stay was not up to your expectations. We continue to upgrade rooms and add new properties/rooms to our selection from historic to brand new. Glad that your enjoyed our beautiful 1837 Cellar Bar.

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Excellent employees, beautiful rooms, nice bar with live band, and great breakfast. Going back for sure.
Stayed 1 night in Nov 2023
Response from Steve V. on Dec 3, 2023
Great to hear about your stay at the Hermann Crown Suites.

10/10 Excellent

Olivia

Stayed 1 night in Nov 2023
Response from Steve V. on Dec 17, 2023
Thank you for your stay at the Hermann Crown!

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness
The hotel was fine and a good location, room was very clean but the bed, mattress was terrible and didn't provide a comfortable nights sleep
Stayed 1 night in Nov 2023
Response from Steve V. on Dec 3, 2023
Thank you for your stay at the Hermann Crown. Yes, we have firm mattresses as well as plush ones. Sorry that it did not meet your standards.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet. Spacious and convenient.
Stayed 1 night in Nov 2023
Response from Steve V. on Nov 14, 2023
Great having you at the Hermann Crown!

10/10 Excellent

ANDREA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Steve V on Nov 14, 2023
Thank you for your stay at the Hermann Crown!

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Steve V. on Nov 12, 2023
Thank you for your stay at the Hermann Crown!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love staying here. We will be back in the summer of 2024. Thank you
Stayed 2 nights in Oct 2023
Response from Steve V. on Oct 31, 2023
Awesome! We look forward to your return to the Crown!

8/10 Good

Sandra

Travelled with partner
Check in was very slow waited 15 minutes for someone to come and help us. Message on desk says call this number but they never answered or replied. Overall once check in was sorted very nice stay
Stayed 1 night in Oct 2023
Response from Steve V. on Oct 31, 2023
Well darn. We apologize for your wait. We hope that you enjoyed Hermann, our live music, free drink tickets and breakfast. Come on back any time!

8/10 Good

LOREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Steve V. on Oct 29, 2023
Thank you for your stay at the Hermann Crown Suites!

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little concerned about the live music, but it was not an issue at all. Nice large room and comfy bed! Narrow staircase was a little steep and awkward with luggage! We would stay here again
Stayed 1 night in Oct 2023
Response from Steve V. on Oct 26, 2023
Awesome to hear about your stay. Please do!

10/10 Excellent

Earl

No problem
Stayed 1 night in Oct 2023
Response from Steve V. on Oct 25, 2023
Thank you for your stay!

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a small, quaint town, it offered nightly entertainment, variety of eateries and drinking spots. Our stay also offered a shuttle service to visit nearby wineries...without the worry of drinking and driving. All could enjoy! Wished we had planned a longer stay.
Stayed 1 night in Oct 2023
Response from Steve V. on Oct 19, 2023
So glad to hear about your stay! Thank you!

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Steve V. on Oct 15, 2023
Thank you for your stay at the Hermann Crown!

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility right in the middle of everything. Housekeeping staff was very accomadting, prompt. Free hot breakfast an added bonus. Highly recommended.
Stayed 3 nights in Oct 2023
Response from Steve V. on Oct 15, 2023
So glad to have you at the Hermann Crown Suites!

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Steve V. on Oct 9, 2023
Thank you for your stay at the Hermann Crown!

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Steve V. on Sep 28, 2023
Thank you for your stay at the Hermann Crown Suites!

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
friend get-together
our second time staying here. A quirky hotel with a b&b feel. Could use upgrade to mattresses. The pub and courtyard with live music nightly is a must do with a glass from your favorite winery!!
Stayed 1 night in Sep 2023
Response from Steve V. on Sep 28, 2023
Outstanding to hear about your stay. Thank you!

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent service. Loved the live music in the evening.
Stayed 1 night in Sep 2023
Response from Steve V. on Sep 21, 2023
So great to hear! Thank you for staying at Hermann Crown!

8/10 Good

amy, ankeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quaint
Stayed 2 nights in Sep 2023
Response from Steve V. on Sep 19, 2023
Thank you for your stay at the Hermann Crown Suites!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my favorite place to stay in Hermann! I have stayed here 3 times, and it never disappoints! The location is perfect, the staff are great, and I love the new outdoor grill. I love relaxing in the evening with great live music. I will be back!
Stayed 2 nights in Sep 2023
Response from Steve V. on Sep 4, 2023
Ohhh so glad to hear about your stay. We welcome your return each time!!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Lisa V on Aug 31, 2023
Thank you for your stay at Hermann Crown!

10/10 Excellent

Mero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th time we have stayed at Hermann Crown, we have enjoyed each different suites we have had.
Stayed 1 night in Aug 2023
Response from Steve V. on Aug 18, 2023
Awesome to see you again at the Hermann Crown. Thank you!

10/10 Excellent

Angela

Stayed 2 nights in Aug 2023
Response from Steve V. on Sep 4, 2023
Thank you for your stay at the Hermann Crown!

10/10 Excellent

Kevin, Prairie Village

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. We always stay here when I'm in Hermann
Stayed 1 night in Aug 2023
Response from Steve V. on Aug 4, 2023
Thank you for your stay at Hermann Crown!