Title: Parkhotel Waregem - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Parkhotel Waregem Guests sip their favorite coffee blends before connecting with colleagues over lunch, while the hotel handles everything from meetings to luggage storage. ## Photo gallery for Parkhotel Waregem ![Bar (on property) - Parkhotel Waregem (Waregem)](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/12f871d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room - Parkhotel Waregem (Waregem)](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/dd688b71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Parkhotel Waregem (Waregem)](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/7c2ee7c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Parkhotel Waregem (Waregem)](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/135132db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, rainfall showerhead, free toiletries, hair dryer - Parkhotel Waregem (Waregem)](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/0da211ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Parkhotel Waregem welcomes travelers with a full breakfast and a cozy coffee shop. Visitors can use the laundry facilities, connect to WiFi, and relax at the bar or restaurant. Free self parking adds to the convenience of the stay. ## Reviews 9.4 Exceptional ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 14 - Jan. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=69551947&PinnedHotelID=69551947&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/0e74d456.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 23 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/dd688b71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 7 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/70000000/69560000/69552000/69551947/087050ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWaregem-Hotels-Parkhotel-Waregem.h69551947.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWaregem-Hotels-Parkhotel-Waregem.h69551947.Hotel-Information) ## About the area Located in Waregem, Parkhotel Waregem is in the city center. Baron Casier Park and Flanders Field American Cemetery are local landmarks, and travelers looking to shop may want to visit K in Kortrijk and Ring Shopping. Looking to enjoy an event or a game while in town? See what's happening at Hippodroom Waregem or Kortrijk Xpo. [Visit our Waregem travel guide](https://www.expedia.ca/Waregem.dx6142242) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.88193%2C3.42909&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N6LtkQPLFT9sJHgvqJbLeT9dFec=) 31 Zuiderlaan, Waregem, Vlaanderen, 8790 ### What's nearby - Waregem Town Hall \- 6 min walk \- 0.5 km - Hippodroom Waregem \- 7 min walk \- 0.6 km - Baron Casier Park \- 7 min walk \- 0.7 km - Gaverbeek Bicycle Trail -Gaverbeekroute \- 15 min walk \- 1.3 km - Flanders Field American Cemetery \- 3 min drive \- 2.3 km ### Getting around - Waregem Station - 18 min walk - Lille (LIL-Lesquin) - 43 min drive ### Restaurants - ‪Taverne De Regenboog - ‬4 min walk - ‪Clubhuis Waregemse DuikersKlub (WDK) - ‬3 min walk - ‪Boothuis - ‬3 min walk - ‪Studio Essevee - ‬3 min walk - ‪Red VIP - ‬2 min walk ## About this property ### Parkhotel Waregem Upscale hotel in the city center At Parkhotel Waregem, you can look forward to free full breakfast, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a restaurant. Other perks include: - Free self parking - An elevator, a 24-hour front desk, and luggage storage - 2 meeting rooms, a banquet hall, and smoke-free premises Room features All 72 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Wardrobes/closets, separate sitting areas, and heating ## Similar properties ![Hallway](https://images.trvl-media.com/lodging/92000000/91990000/91980500/91980422/084c7bf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel T Waregem - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 120 reviews CA $158 CA $168 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=91980422&PinnedHotelID=91980422&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8390000/8387100/8387024/78d65985.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### C-Hotels Westwing Armoede - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 283 reviews CA $151 CA $166 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=8387024&PinnedHotelID=8387024&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner served; Belgian cuisine](https://images.trvl-media.com/lodging/1000000/670000/662500/662495/744c141b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Damier Kortrijk - Breakfast included - Free WiFi - Restaurant - Parking available 9.0 Wonderful 428 reviews CA $257 CA $284 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=662495&PinnedHotelID=662495&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7440000/7439400/7439353/b2953c8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leopold Hotel Oudenaarde Oudenaarde - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 294 reviews CA $131 CA $139 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=7439353&PinnedHotelID=7439353&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11460000/11458300/11458273/579beaa0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Van der Valk Hotel Nazareth - Gent Nazareth - Pet friendly - Free WiFi - Restaurant - Breakfast available 7.8 Good 312 reviews CA $102 CA $117 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=11458273&PinnedHotelID=11458273&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 17 per person)](https://images.trvl-media.com/lodging/2000000/1860000/1850700/1850663/2ba8258a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Kortrijk Centrum Kortrijk - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 432 reviews CA $121 CA $140 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1850663&PinnedHotelID=1850663&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (wellness included)](https://images.trvl-media.com/lodging/4000000/3070000/3066100/3066050/c5f5b7bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### D-Hotel Kortrijk - Pool - Hot tub - Spa - Parking included 7.4 Good 149 reviews CA $130 CA $172 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=3066050&PinnedHotelID=3066050&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, local cuisine](https://images.trvl-media.com/lodging/5000000/4260000/4255700/4255643/4523fa61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkhotel Kortrijk - Pool - Breakfast included - Spa - Pet friendly 9.0 Wonderful 372 reviews CA $259 CA $288 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=4255643&PinnedHotelID=4255643&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15820000/15813400/15813311/a6597208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkhotel Izegem Izegem - Breakfast included - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 89 reviews CA $258 CA $273 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15813311&PinnedHotelID=15813311&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/5000000/4420000/4411000/4410932/af1d4944.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Kortrijk Expo Kortrijk - Pet friendly - Parking included - Free WiFi - Air conditioning 8.2 Very good 193 reviews CA $125 CA $145 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4410932&PinnedHotelID=4410932&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Free full breakfast available daily 6:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - 2 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Heating - Laptop workspace - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cribs (infant beds) are available for EUR 20.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 15 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars. ### Property is also known as Parkhotel Waregem Hotel Parkhotel Waregem Waregem Parkhotel Waregem Hotel Waregem ## Frequently asked questions ### Is Parkhotel Waregem pet-friendly? ### How much is parking? ### What time is check-in at Parkhotel Waregem? ### What time is check-out at Parkhotel Waregem? ### Where is Parkhotel Waregem located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Parkhotel Waregem Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 130 8 - Good 42 6 - Okay 8 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Simon Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel and the staff were excellent and most helpful and polite. In particular the man on the reception desk, the restaurant manager and the breakfast staff. Would highly recommend and definitely visit again. ##### Simon Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lawrence Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean facility with professional staff. Convenient location to Flanders Field Memorial. ##### Lawrence Stayed 1 night in Oct 2025 ### 10/10 Excellent #### jason Jul 6, 2025 Liked: Cleanliness, property conditions & facilities Clean and modern, and staff were exceptional. We will certainly stay here again. Well done parkhotel. ##### jason Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jose Sep 27, 2025 Liked: Cleanliness, amenities Top ##### Jose Stayed 1 night in Sep 2025 ### 8/10 Good #### aryeh Jul 11, 2025 Liked: Cleanliness, property conditions & facilities Lovely quiet room, great breakfast with lots of choices. Close to the highway. Lovely walk possible in the area behind the hotel . ##### aryeh Stayed 3 nights in Jul 2025 ### 8/10 Good #### jack Oct 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Ok ##### jack Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mark Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Travelled to participate in the Belgium cycling event. Great location and in the heart of Flanders. ##### Mark Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Ryan Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent option Great hotel, very comfortable bed, excellent breakfast. Convenient location for us, other good restaurants nearby. ##### Ryan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Philippe Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top! ##### Philippe Stayed 1 night in Jun 2025 ### 8/10 Good #### Antje Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good location ##### Antje Stayed 1 night in Oct 2024 ### 8/10 Good #### Dieter May 8, 2023 Liked: Cleanliness, staff & service, room comfort super hotel ##### Dieter Stayed 1 night in May 2023 ### 10/10 Excellent #### Jan May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Prima hotel zonder meer ##### Jan Stayed 2 nights in May 2024 ### 10/10 Excellent #### Rasa Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A new hotel with lovely location Very nice hotel! New, modern, peaceful location if no event as huge stadium next to it. Could be some tool added to the room like slippers :) ##### Rasa Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Laurent Feb 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top ##### Laurent Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ann Iren May 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and clean. Friendly staff Very nice, clean hotel. Rooms where very good, bed was soft and big. Nice bathroom We would stay here again. Receptionist helped us to get a taxi, because that was a nightmare to get our self. Recomend this hotel! Not much glutenfree things, but i survived. ##### Ann Iren Stayed 1 night in May 2024 ### 6/10 Okay #### Verified traveller May 21, 2023 Liked: Cleanliness Disliked: Staff & service We had an okay stay in this hotel. Given the room facilities I would give maximum 3 stars to this hotel. The surroundings btw is nice! ##### Verified traveller Stayed 1 night in May 2023 ### 10/10 Excellent #### Martin Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a gem in Waregem! Wow what a find! I've know of Parkhotel for many years due to their sponsorship of women's cycling. Super friendly and helpful staff, very clean comfy room and what a breakfast selection, genuinely I stay in a lot of hotels and let's face it, brekkie selection can make or break it! I'm also gluten free due to an allergy and they had tasty gluten free selection. Great bar with a nice buzz in the evening. Totally recommend this ParkHotel and will definitely pick out this group for stays in the future! ##### Martin Stayed 1 night in Jan 2025 ### 8/10 Good #### Nicola Aug 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel. Bar waiter very busy so difficulty getting drinks ##### Nicola Stayed 2 nights in Aug 2024 ### 8/10 Good #### Estelle Mar 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities All good except the access is difficult because of work in the area. ##### Estelle Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Danielle Oct 9, 2023 Liked: Amenities, property conditions & facilities Great hotel. Parking across the street in a lot but it's free. Clean. Close to bars and food. ##### Danielle Stayed 1 night in Oct 2023 ### 10/10 Excellent #### jon Nov 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New clean hotel. Nice lounge downstairs. No hair drier though ##### jon Stayed 1 night in Nov 2022 ### 10/10 Excellent #### mahmood Jul 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mathias in reception was very welcoming and response to urgently needs. This is how the front desk reception should be set up , as this makes the difference on how your experience will be, great ##### mahmood Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Verified traveller Apr 21, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Deceived I stayed at this hotel for the first time this time. In the refrigerator, there are paid drinks and potato chips in the same closet. I didn't touch it, but it was added to the fee without permission. I was charged for something I didn't eat, and I felt very uncomfortable. I feel sick when I stay at this hotel. And there is no parking lot in this hotel. ##### Verified traveller Stayed 4 nights in Apr 2024 ### 4/10 Poor #### Joanne Sep 25, 2023 Liked: Cleanliness, amenities Disliked: Staff & service Our room was cancelled without notification. It took over an hour at check in going backwards and forwards with reception staff trying to sort this out and as to why our room had been cancelled as we had the active booking on my phone. Firstly we were told the only option we had was to stay in there other hotel which was in another town, we had a huge international competition that we had to attend early in the morning so this wasn’t an option, we were then told we could find our own hotel in the area. (Everywhere was full because of the event) After lots of phone calls between management and the reception staff an hour later we were handed a key card stating the original room was now available and that the manager had sorted it, allegedly someone staying in the hotel we needed was happy to swap with us. (I’m not sure if this was true as that was a quick turn around) The girl on reception didn’t seem bothered at all of our issue and it was purely resolved as we had to push for a solution. To add insult to injury we were told we had to pay a 100€ holding fee, we have since found out that no other guests were made to pay this when we came to check out, we were given the option of euros because no one knew how to do a refund, we refused euros as we live in the UK and we’re heading home and can’t use euros in the UK. Management were phoned again by reception and they have assured me that payment has been actioned. That was 9 days ago!!! ##### Joanne Stayed 2 nights in Sep 2023 ### 8/10 Good #### Gertjan Dec 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prima hotel voor zakenreis. 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