Title: Masonic Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Masonic Hotel Riverfront hotel with a casino connected to a shopping center in Waitara ## Photo gallery for Masonic Hotel ![Twin Room - Masonic Hotel (Waitara)](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/f781535f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![King Deluxe Room | View from room - Masonic Hotel (Waitara)](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/045ce8a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Masonic Hotel (Waitara)](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/d9f2b72a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Queen Room | Room amenity - Masonic Hotel (Waitara)](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/527c22a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Masonic Hotel (Waitara)](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/12e69edb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Masonic Hotel sits in the city center, offering a perfect blend of relaxation and entertainment. Travelers can enjoy a drink at either of the two bars, test their fortune at the on-site casino, or sample both local and international dishes at the Dining Room restaurant. ## Reviews 8.2 Very good ## Popular amenities - Bar - Breakfast available - Room service - Parking available - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9628276&PinnedHotelID=9628276&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Queen Room ![Queen Room](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/5ef1c7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room 7.0 Good 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Minibar - Sleeps 2 - 1 Queen Bed ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/f44f628a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Minibar - Mountain view - Sleeps 3 - 1 King Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/f781535f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Minibar - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for King Deluxe Room ![King Deluxe Room](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628276/9e8ec2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Deluxe Room 7.2 Good 5 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Minibar - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWaitara-Hotels-Masonic-Hotel.h9628276.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWaitara-Hotels-Masonic-Hotel.h9628276.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.00092%2C174.23813&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fxEli5Hy_mo8zok4-jSAQJnxJmk=) 9 McLean Street, Waitara, 4320 #### What's nearby - Waitara West Quay \- 1 min walk \- 0.1 km - Waitara Library \- 3 min walk \- 0.3 km - Pukekohe Domain \- 8 min walk \- 0.7 km - Manukorihi Park \- 13 min walk \- 1.1 km - Pukekura Park \- 15 min drive \- 19.4 km #### Getting around - New Plymouth (NPL) - 9 min drive #### Restaurants - ‪McDonald’S Bell Bock - ‬8 min drive - ‪Pekaren - ‬9 min drive - ‪Van Dyck Pancakes - ‬8 min drive - ‪The White Pear Cafe - ‬9 min drive - ‪Parklands Takeaways - ‬9 min drive ## About this property ### Masonic Hotel Hotel connected to a shopping center You can look forward to a casino, an arcade/game room, and 2 bars at Masonic Hotel. The on-site restaurant offers breakfast and dinner. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - English breakfast (surcharge), a TV in the lobby, and luggage storage - ATM/banking services, a banquet hall, and a billiards/pool table Room features All guestrooms at Masonic Hotel boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars. More amenities include: - Down comforters and rollaway/extra beds (surcharge) - Bathrooms with showers and free toiletries - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9625500/9625492/7db28444.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ducks & Drakes Boutique Motel & Backpackers New Plymouth CBD - Parking included - Free WiFi - Business services - Laundry 8.6 Excellent 139 reviews CA $65 CA $76 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9625492&PinnedHotelID=9625492&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/2000000/1810000/1806900/1806897/6215feb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 16 Northgate Motor Lodge Strandon - Hot tub - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 403 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1806897&PinnedHotelID=1806897&HadPinnedHotel=true®ionId=-1&adults=2) ![Queen or King Split Studio](https://images.trvl-media.com/lodging/10000000/9630000/9623500/9623496/c1c49908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ASURE Abode on Courtenay Motor Inn New Plymouth CBD - Parking included - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 305 reviews CA $108 CA $125 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9623496&PinnedHotelID=9623496&HadPinnedHotel=true®ionId=-1&adults=2) ![3 Bedroom Unit | Living area](https://images.trvl-media.com/lodging/7000000/6950000/6945100/6945070/afac718c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bks Egmont Motor Lodge Welbourn - Parking included - Free WiFi - Breakfast available - Laundry 9.4 Exceptional 123 reviews CA $96 CA $111 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=6945070&PinnedHotelID=6945070&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/25600/25505/219cf17e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Braemar Motor Inn New Plymouth CBD - Pet-friendly - Parking included - Free WiFi - Breakfast available 7.0 Good 224 reviews CA $68 CA $79 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=25505&PinnedHotelID=25505&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2600000/2593300/2593205/a1ac6fdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Auto Lodge Motor Inn Strandon - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 775 reviews CA $104 CA $119 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2593205&PinnedHotelID=2593205&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4680000/4675500/4675436/4f25fcca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landmark Manor Motel New Plymouth CBD - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 434 reviews CA $103 CA $119 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=4675436&PinnedHotelID=4675436&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6970000/6960800/6960726/97b1492e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ariki Backpackers New Plymouth CBD - Free WiFi - Air conditioning - Business services - Laundry 8.8 Excellent 164 reviews CA $66 CA $76 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6960726&PinnedHotelID=6960726&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/904600/904533/330781d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Distinction New Plymouth Hotel New Plymouth CBD - Parking included - Free WiFi - Air conditioning - Gym 8.6 Excellent 937 reviews CA $83 CA $95 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=904533&PinnedHotelID=904533&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4250000/4248300/4248269/c980dd0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pukekura Motor Lodge Welbourn - Parking included - Free WiFi - Air conditioning - Gym 9.6 Exceptional 303 reviews CA $114 CA $131 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4248269&PinnedHotelID=4248269&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free self parking on site ### Food and drink - Weekday English breakfast available 8:00 AM to 1:00 PM for a fee: NZD 15 to 30 for adults and NZD 8 to 10 for children - 2 bars/lounges - A restaurant - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Casino - TV in common areas ### Family friendly - Arcade/game room - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - ATM - Free newspapers in lobby - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - On a river ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 2 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Minibar - Refrigerator - Room service ### More - Air conditioning - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: noon; Check-in end time: 8:00 PM Contactless check-in available Late check-in subject to availability ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 9 AM - 8:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for NZD 30.00 per stay Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately NZD 15 to 30 for adults, and NZD 8 to 10 for children - Rollaway bed fee: NZD 30.00 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Masonic Hotel Waitara Masonic Waitara Masonic Hotel Hotel Masonic Hotel Waitara Masonic Hotel Hotel Waitara ## Frequently asked questions ### Is Masonic Hotel pet-friendly? ### How much does it cost to stay at Masonic Hotel? ### How much is parking? ### What time is check-in at Masonic Hotel? ### What time is check-out at Masonic Hotel? ### Where is Masonic Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Masonic Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 37 8 - Good 40 6 - Okay 8 4 - Poor 7 2 - Terrible 4 ## Reviews ### 6/10 Okay #### Mary Oct 19, 2025 Liked: Cleanliness, property conditions & facilities The bar noise was excessive The room was bright and had good street and local views , conveniently located. Overall a nice stay if you're ok with the noise and don't plan on getting up early. ##### Mary Stayed 2 nights in Oct 2025 ### 8/10 Good #### Gary Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### G Great budget accomodation. Room was quite noisey as it was right over the bar area. Great staff and service ##### Gary Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Neville Mar 28, 2025 Liked: Amenities Very friendly welcome, everything clean and tidy. Best water pressure in the shower, better than home and ours is great ##### Neville Stayed 1 night in Mar 2025 ### 8/10 Good #### Robyn Jun 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable bed and they make a great coffee and breakfast ##### Robyn Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Maria Sep 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable beds and great room & view. Not too noisy at night from the bar ##### Maria Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Sylvia Aug 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff we're friendly and helpful. ##### Sylvia Stayed 3 nights in Aug 2024 ### 8/10 Good #### Jan Mar 23, 2025 Liked: Cleanliness, staff & service, amenities Very central in the Waitara town. Downside was the noise coming from the bar below. This has been the case on the 2 occasions we have stayed at the hotel. We just accept that this is part of the deal! ##### Jan Stayed 1 night in Mar 2025 ### 8/10 Good #### Michelle Jan 20, 2025 Liked: Cleanliness, staff & service Suited our needs as a bed for the night. Room was right above the bar which was a bit noisy with music and pool tables considering there was only 3 or 4 people in the bar. Disappointed the restaurant wasn't open Sunday morning for breakfast, but found a suitable place up the road. ##### Michelle Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gurbir Dec 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so helpful and kind... ##### Gurbir Stayed 1 night in Dec 2023 ### 6/10 Okay #### Brian Jan 25, 2025 Liked: Staff & service, room comfort #### Adequate for a night or 2 Very old hotel in the middle of a small town. Quite dated….carpets in poor condition, especially in the hallways. Bed was comfortable and the bathroom fine. Good restaurant attached. TV didn’t work, but a tech came in and fixed it. Noisy bar downstairs, but didn’t go too late. ##### Brian Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Amanda Jan 9, 2024 Disliked: Cleanliness, property conditions & facilities Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables. ##### Amanda Stayed 1 night in Jan 2024 ### 4/10 Poor #### Lyndell Feb 18, 2025 Disliked: Property conditions & facilities Stayed in the Deluxe King Room from 14-16th February 2025\. It is situated on the front corner of the building. The bed was very comfortable and the shower was awesome. HOWEVER......the air-conditioning was not doing ANYTHING to cool the room. The temperature was around 27/28 degrees for the duration of my stay. And this was even after a 'service' by a technician on the Saturday. Thank goodness a desk fan was supplied. I had to have it going on the highest speed on both nights I stayed and on the bedside table bedside me just to be able to sleep. The carpet in the room needs replacing as it is ripped quite badly by the bed. On my arrival I went to wash my hands in the bathroom only to find a clump of hair sitting in the hand basin. Even with the windows closed, the noise from the bar and street below was extremely loud on the Friday night. Not what you really want after a 4-5 hour drive! There is no lift in the building, so there was 3 short flights of stairs to climb. Not the best thing if you have a little difficulty ascending and descending stairs as I do. The carpet on the stairs needs either an extremely good clean or total replacement. It looks like white paint has been dropped on it and not in just the odd spot here and there. Customer and guest parking is available at the rear. It is appalling!! Broken concrete, the remains of broken bottles and a HUGE pile of rubbish - broken old beds, big blocks of broken concrete and goodness only knows what else. ##### Lyndell Stayed 2 nights in Feb 2025 ### 8/10 Good #### Henare Nov 29, 2025 Liked: Cleanliness The room was clean, great shower. The receptionist was very helpful ##### Henare Stayed 1 night in Nov 2025 ### 2/10 Terrible #### SHANN Dec 13, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel room Absolutely terrible. Check-in was slow, the carpets leading up to, and in, the room was filthy. Linen was clean and beds comfortable. Bathroom was very run down. The music from the hotel downstairs rang through the entire room for a good 5 hours. Anytime someone in the hotel ran water you heard it course through the pipes in your room. So noisy, so terrible that we checked out early. ##### SHANN Stayed 2 nights in Dec 2024 ### 8/10 Good #### Jordan Mar 17, 2025 A pleasant stay. ##### Jordan Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Daina Jul 19, 2025 Disliked: Amenities, property conditions & facilities Room was dirty and PowerPoints beside bed did not work. Also VERY noisy with bar underneath and music ##### Daina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Linda Jan 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value. Clean fresh style, friendly phone calls on details, good breakfast at their cafe. Hadn't realised Waitara was such a pretty town, will stay again. ##### Linda ### 8/10 Good #### Alexander Nov 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was a bit small and it was very loud from the bars from the neighbourhood. The shower was very good, also the wifi. ##### Alexander Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Kim Sep 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arrived very late after closing & very accommodating. Very clean & tidy room. Awesome shower & huge comfortable bed. Will be back when in area. ##### Kim Stayed 1 night in Sep 2022 ### 6/10 Okay #### Gaylene Dec 1, 2024 Liked: Staff & service No sercuity parking, need to park on the street. Karaoke until 11.30pm. And couldn’t get the aircon to work. ##### Gaylene Stayed 1 night in Nov 2024 ### 6/10 Okay #### Gloria Nov 2, 2023 Bar on the bottom of room. Too loud music band playing below ##### Gloria Stayed 1 night in Nov 2023 ### 8/10 Good #### Jake May 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No comment ##### Jake Stayed 1 night in May 2024 ### 2/10 Terrible #### Tracy Nov 4, 2022 Disliked: Staff & service I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later. ##### Tracy ### 4/10 Poor #### Anastasia May 27, 2023 I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed. ##### Anastasia Stayed 1 night in May 2023 ### 4/10 Poor #### Teresa and John Oct 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oh Dear! Where to start. First impression, Is this the place I saw on the site!! Reception greeting not good. Big Carpet stains on all stairs and passage way. Bedroom, carpet stains and big tear in carpet, approx. 1 1/2 mtrs long - tripping hazard. Bathroom, Our beds Duvet looked like they had just been pulled out of the dryer and were very wrinkled, shower curtain had black mildew at base and specks above. washbasin had water stain where water could not drain. Tea/ coffee provided but no teaspoons or milk. Fridge on but drip tray filled to over flowing. We arrived on the Saturday and were told that the Hotel, restaurant for breakfast and dinner would be closed Sunday and Monday, hence no room service, clean towels etc. when I saw them on the Tuesday afternoon I asked if the room had been serviced they said "we are not allowed inside our room if we are not there" in which they doubled down when i said they could, when i told a employee that we had no towels for days only then did we receive them and they told us "we should've asked" but no one was there, the tea and coffee was finally replenished Aswell, the carpark was filthy and filled with glass and resembled a dump, we had to park on the street, we were exceedingly disappointed with our stay ![Duvet](https://a.travel-assets.com/ugc/hotel-reviews/7B96279C586DDDCC6577B3F7998D27B043E07BC31729207544273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![carpet stains b/room](https://a.travel-assets.com/ugc/hotel-reviews/686C434F57BAA7B3130A810B3E646798109AC9251729207566751.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![mildew cutrain](https://a.travel-assets.com/ugc/hotel-reviews/D4025824EF973CF65616BE913E831D792FD38FAB1729207576440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![carpet stain b/room](https://a.travel-assets.com/ugc/hotel-reviews/2CA3C11712D8D3B81D5CCA8B9FD27DACFB70A15C1729207584622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teresa and John Stayed 4 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Nomads Rest](https://www.expedia.ca/Lake-Tekapo-Hotels-Nomads-Rest.h27954748.Hotel-Information) > > [Delta Hotels by Marriott Kamloops](https://www.expedia.ca/Kamloops-Hotels-Delta-Hotels-By-Marriott-Kamloops.h15211.Hotel-Information) > > [The Gallery Apartments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Gallery-Apartments.h39764287.Hotel-Information) > > [Hotels near Fallsview Casino](https://www.expedia.ca/Fallsview-Casino-Hotels.0-l6072507-0.Travel-Guide-Filter-Hotels) > > [Sunrise Tree Guest House](https://www.expedia.ca/Toronto-Hotels-Lamour-Guest-House-Parking-Breakfast.h89465079.Hotel-Information) > > [Ramada by Wyndham Kissimmee Gateway](https://www.expedia.ca/Orlando-Hotels-Ramada-By-Wyndham-Kissimmee-Gateway.h40513.Hotel-Information) > > [Hotels near South Okanagan Events Centre](https://www.expedia.ca/South-Okanagan-Events-Centre-Hotels.0-l6127215-0.Travel-Guide-Filter-Hotels) > > [The Kinney - Venice Beach](https://www.expedia.ca/Los-Angeles-Hotels-The-Kinney-Venice-Beach.h19792.Hotel-Information) > > [5 Star Hotels in Austin](https://www.expedia.ca/5Star-Austin-Hotels.s50-0-d178234.Travel-Guide-Filter-Hotels) > > [Clarion Hotel](https://www.expedia.ca/Sudbury-Hotels-Clarion-Hotel.h6591.Hotel-Information) > > [Hotels in Tel Aviv](https://www.expedia.ca/Ben-Gurion-Airport-Hotels.0-aTLV-0.Travel-Guide-Filter-Hotels) > > [Country Inn & Suites by Radisson, Belleville, ON](https://www.expedia.ca/Belleville-Hotels-Country-Inn-Suites-By-Radisson.h9593242.Hotel-Information) > > [Residence Inn By Marriott Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-Residence-Inn-By-Marriott-Palm-Desert.h201084.Hotel-Information) > > [R Hotel Kingston](https://www.expedia.ca/Kingston-Hotels-R-Hotel-Kingston.h18989524.Hotel-Information) > > [The Canterbury Inn of Downtown Invermere](https://www.expedia.ca/Invermere-Hotels-The-Canterbury-Inn-Of-Downtown-Invermere.h32520817.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yow/las/ottawa-to-las-vegas) > > [Flights from Vancouver (YVR) to Tulum (TUY)](https://www.expedia.ca/lp/flights/yvr/tuy/vancouver-to-tulum) > > [Flights from Montreal (YUL) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yul/lax/montreal-to-los-angeles) > > [Flights from Rome (FCO) to Athens (ATH)](https://www.expedia.ca/lp/flights/fco/ath/rome-to-athens) > > [Air Canada Montreal (YUL) to New York (LGA) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pierre-elliott-trudeau-intl-to-laguardia/ac/yul/lga) ### Cars ### Activities ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Cancun](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/179995/Cancun) ### General