Terrace/patio

Reviews of Hotel Manoir Atkinson

3 out of 5
Hotel Manoir Atkinson
Paseo Atkinson 165, Cerro Concepción, Valparaiso, Valparaiso

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 103 reviews" "
Rating 8 - Good. 32 out of 103 reviews" "
Rating 6 - Okay. 2 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex, Kansas City, MO, USA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing. Dead-center of everything you'll want to see and do in Valparaiso. If you can, get a room with the terrace view, which provides direct access to the stairs to the roof and its stunning 360 degree views. The couple that runs this place are just lovely and very knowledgeable of the surrounding area. Our only complaint was the lack of a mini-fridge in the room. A lot of the restaurants in the area served huge portions, and we had nowhere to put the leftovers.
Stayed 4 nights in Jan 2020

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation in Chile
Outstanding accomm - from arrival to departure!
Stayed 2 nights in Jan 2020

10/10 Excellent

Silvia, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great views from terrace and a tasty breakfast.
Stayed 1 night in Jan 2020
Response from Marcelo on Jan 28, 2020
Thank you very much for staying with us! We hope to see you again. Kind Regards!

10/10 Excellent

Michael, Denholme, England

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service was awesome, welcoming clean quirky authentic & spacious.
Stayed 1 night in Jan 2020
Response from Hotel Manoir Atkinson on Jan 20, 2020
Thank you very much for your comments! We are glad you enoyed your time with us. We hope to see you again! Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at and I have travelled much of the world. Really beautiful building, lovely rooms, the owners are a delight and the breakfast was superb. Best coffee I had in Chile. You really MUST stay here if you are travelling to Valparaiso.
Stayed 1 night in Oct 2019
Response from Marcelo on Oct 30, 2019
Thank you very much for your kind words! We're glad that you enjoyed your time with us. We hope to see you again soon!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint boutique hotel in a great location. The host was extremely helpful too. The top floor rooms have easy access to rooftop terraces, which were great to use. The only downside was noise until quite late on the weekend nights from the adjacent lane.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great position for exploring Valparaiso. Unfortunately our room had a very poor bathroom. Shower didn’t hook up on the wall, nowhere to put anything and towels were really old.
Stayed 3 nights in Mar 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous old style Hotel with great views
Lovely old style hotel located in a fabulous position on top of a hill looking over Valparaíso. Easy walking distance to restaurants, and the funicular is close by if required. We had a lovely room on the second floor overlooking the harbour with a small balcony. There is no lift but the family who run the hotel insisted they carried our luggage up and down and we had quite a bit and it was heavy. The manager/owner was very hospitable and informative. I would recommend staying here but it is a old style hotel, the position is fabulous and away from the noisey night life of Valparaíso.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice old house very cozy. Excellent breakfast
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claudio was amazing with everything, super helpful and a joy to stay in his hotel. The views from the terrace were perfect, I’d recommend this hotel to everyone.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay there! Lovely charming place, gorgeous views from rooftop. Can't beat the location, so easy to get around and tons of great food, drink, shopping easily accessible. Claudio was so friendly and helpful, went out of his way to help us set up with a driver for the afternoon to take us wine tasting in Casablanca valley en route to the airport for a late flight. Highly recommend staying here, you won't regret it!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in central position
Lovely welcoming boutique hotel in a high, central position in the old and colourful part of Valparaíso. Quiet, clean, great views, helpful friendly staff, delicious freshly prepared breakfast and value for money.
Stayed 1 night in Jan 2018

10/10 Excellent

Rich, Perth, W Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deck and balconies.
Fantastic welcome from Claudio the owner. Super friendly and helpful. They hotel is very pretty and the rooms are comfortable. Well located with lovely views over Valparaiso. Roof deck and several balconies with fantastic viewx. Great breakfast.
Stayed 2 nights in Feb 2018

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent views from a quirky hotel
The Hotel Manor Atkinson is a quirky establishment with a very friendly owner. It's an historic building in a highly elevated position that affords wonderful views of the surrounding areas of hilly Valparaiso and harbour. Being an historic building it's quirkiness adds to the atmosphere, particularly the creaky stairs that could be an issue for older, less mobile patrons. Access from downtown Valparaiso is by a steep path that could be off putting to visitors; it's dirty (filthy) and wreaks of stale faeces and urine. Obviously it's used as a public toilet! A better although slightly longer access is probably via the Reina Victoria "ascensor" and a pleasant walk through local streets. The surrounding area has many restaurants and cafes. The wifi was excellent both in strength and speed.
Stayed 3 nights in Jan 2018

10/10 Excellent

Steve, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff.
Charming old house converted into a boutique hotel. Owners work front desk and prepare breakfast. Super friendly and excellent food. We'll definitely stay again.
Stayed 2 nights in Jan 2018

10/10 Excellent

Lady Penelope, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located traditional small hotel
We were immediately made to feel very welome to this small, very traditional hotel by the owner Claudio. He gave us excellent advice on how to get the best out of our short visit. The hotel has a small rooftop terrace, and there are excellent bars and restaurants nearby. We had a comfortable and quiet room, well appointed. In the morning we had a charming breakfast of homemade crepes, jams and lovely fresh bread with ham and cheese, together with excellent coffee. All in all this was a great experience.
Stayed 1 night in Jan 2018

8/10 Good

Isabel and Rene, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old and unique charm
Unique, nevertheless excellent experience. The surroundings are very picturesque and we were positively impressed by the kindness of the people. !
Stayed 3 nights in Dec 2017

8/10 Good

Jeff, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Valparaiso
Claudio and Lorena go out of their way to accommodate. A quaint 100+ year old building in the center of Concepcion district. Stairs could be an issue for some. Many good restaurants and points of interest. View is fantastic. Surrounding hills are incredibly step but such is the nature and charm of Valparaiso.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and panoramic views
I had a great time staying at this hotel. It was interesting from the moment I stepped into the sun-filled lobby to check-in and learn about the surrounding area and things to do. Wonderful staff that offered great advice and tips. Breakfast was also very generous. The terrace is worth the stay alone - visitors are given a 360 degree view of the city and ocean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous city views
This hotel was right in the middle of our favorite neighborhood in Valparaiso with amazing views all around. The room was comfortable and the breakfasts were great as well. The staff could not have been more friendly or helpful.

10/10 Excellent

Darlene, Calgary AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow what a view!
This hotel is in a great location closer to shops and restaurants. The owner Claudio was fantastic and helpful. The room was clean and nicely decorated. The breakfast was great.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe location
The host is wonderful so helpful and gave us directions to all main area. Took us to the lovely terrace and showed the view he has.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very friendly and helpful manager/owner and charming hotel with wonderful views from the roof top. The breakfast was homemade and very good. The floors and bed were squeaky and our room was small. Valparaiso is very vibrant and music is been played all night and the surrounding mountains amplify the noise.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We had 3 days here and we're treated very well. Lovely hotel in all respects. The owner is both knowledge and helpful. We thoroughly enjoyed our time there and would def go back.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful small hotel. A little pricey, but in a great location. Price included a nice breakfast. Owner very helpful; many good nearby restaurants. Be sure to go on the free walking tour -- it starts just down the hill from the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
NOISY
The staff could not have been nicer. However, the room was so noisy it was impossible to sleep. The beds creaked every time you moved, the walls were paper that n so you could clearly hear neighbors conversations, the steps n the hotel creaked, the room was directly above the breakfast area so you could clearly hear all conversations and once the hotel quieted at approximately 3AM, the dogs on the he street started barking.

10/10 Excellent

Gaby, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magic place in a unreal city.
The hotel was very clean , very comfortable and the views were spectacular . The people at the hotel very nice , friendly and helpful. Thank you .

8/10 Good

Jim, New Zealand

Liked: Staff & service
Great location in old town
Lovely family - so helpful and friendly in every way. The building is 200 years old so don't expect modern luxury.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Small Hotel Nicely Located
The owners were very helpful and we really enjoyed our stay. The continental breakfast was very good. Claudio went out of his way to accommodate us relative to directions, recommendations for restaurants, etc., etc. The building is old and bathrooms small but that is offset by the unique location. We would definetly return if we came back to to Valparaiso

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, friendly staff. Beautiful view in a convenient location.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with extremely attentive and friendly proprietor. Close to historic and cultural attractions. Beautiful breakfast very filing and enjoyable dining. Thank you for making our Valparisio Chile experience so memorable.

10/10 Excellent

Corey, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great hosts. Nice charming hotel
If you're OK staying in an old house (very charming) then this place is magic. You'll be greeted by Claudio and his wife - probably the friendliest people I've encountered in Chile. The location couldn't be better, central to the nicest restaurants and cafes in Valparaiso.

10/10 Excellent

Vio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming place with great views
The hotel is lovely, the owner was extremely welcoming and helpful. Location is perfect, close to everything. We had one of the rooms with direct access to the terrace with an amazing view of Valparaiso and the bay. The only problem is that if you drive, you have to find parking in the street which, depending on the time of day, can be quite a challenge. But again, the owner was very helpful.

10/10 Excellent

Helen, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem atop Cerro Concepcion
Claudio the owner is incredibly hospitable, the hotel is beautiful, very well-maintained and has spectacular views across Valparaíso. The hotel is closely located to a number of great restaurants and is close to the heart of the action. The bedding is luxurious! The area seems pretty safe but the streets around the hotel do get a little deserted at night, but that may have been because I was there on a Monday when a lot of the hilltop restaurants are closed. I really enjoyed my stay in Valparaíso and loved this hotel.

10/10 Excellent

Linda, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Our hotel was a haven in a very busy central core. We stayed in the conception neighbourhood in a gem of a hotel. The friendliest hosts I've ever met.

10/10 Excellent

Jeffrey, Layton, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My wife and I really liked the hotel. The owner, Claudio and his wife, were so friendly and helpful. The room was very comfortable we had a great view of the city. The rooftop area was neat too. The only thing we didn't like was the uncleanliness of the surrounding neighborhood. Valparaiso is crowded and dirty. Viña del Mar is much more upscale and cleaner. Now, having said that, Valparaiso is unique in its charm, if you are looking to be in the middle of some unique boutique restaurants and lots of street art, this hotel IS a great place to stay. I'd highly recommend it.

10/10 Excellent

Marlon, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay at Valparaiso
This is a 7 rooms hotel in a perfect place with a perfect view to the city and the ocean. It has a private balcony at the roof to seen the whole city or relax.

10/10 Excellent

Janbon, Olympia, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location from which to explore Valpo
Even though we arrived very early in the morning from our flight from Atlanta, we were warmly welcomed and allowed into our room. It looked out over Valparaiso's roofs and the nearby church, but also available to us was the hotel's roof. We went up there to see panoramic views of Valparaiso. Breakfast was continental, with lots of food, and excellent: fruit, breads, tea, and more. The hotel was in an excellent location for exploring Valparaiso's old town and going out to eat or have a drink. THe hotel's owner speaks English, and all of the staff are warm, friendly, and helpful. I would stay in that hotel again in a heartbeat if I return to Valparaiso.

10/10 Excellent

Robert, Camborne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming small hotel run buy a delightful couple
Right on Paseo Atkinson and with reasonable view though not as good as those hotels hanging precariouslhg off the hillside. Since I hate heights this was exactly why I chose it. Close to La Concepcion [ great restaurant ] and Belle Epoque [great for a light lunch]. You will feel very welcome.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very receptive staff
The hotel is very nicely situated in a picturesque part of Valparaiso. Lots of great restaurants nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
I loved the staff at the hotel. The owners were friendly and helpful. The beds were very clean and confortable, I will definitively go back. The breakfast that comes included in the price was delicious and the hotel was clean and very pretty, although a little noisy as the guests go up and down the stairs at night, and there's not much noise insulation in between rooms. Other than that, everything was great.

10/10 Excellent

chris, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In harmony with the neighbourhood.
Close to everything good about Valparaiso, right on the guided walk route with views all around from the roof.

10/10 Excellent

Yiyi, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, convenient location
We stayed in room #6, the top floor (#3) of the house (There are only 7 rooms in this hotel, and the rooms on the top floor are #5, #6, and #7. Apparently everyone crazed for room 7. Room 6, however, is really nice, maybe the nicest of all the rooms. It faces the hill/city and the church, instead of the ocean, and it's just beautiful at night (and daytime too). Everyone has access to the rooftop, but room #6 has its own part of the balcony, and you can have breakfast there. The room isn't big, and enough for two people. Breakfast is free, and the owner, Claudio, brought it to our room! It was gorgeous! The only thing I think needs improvement is the noise: overall the guests are quiet, but since it's an old building and everything seems to be built of wood, you could hear people walk up and down the stairs. Since every building in the town next to an alley, you could hear people on the street laugh at night, and even occasionally car sirens set off. If u r a sound sleeper, these issues may not bother u, but if u r very sensitive (like i am), u might not get a very good night's sleep. But again, this is not an issue of Just this hotel, but for all most buildings in the town. My own suggestion is that perhaps the owner should install a small fan in each room, so the sound of fan could serve as a background noise and soften the noise on the street and along the stairs.

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Viktor, Guyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel with view from top of the hill!
It is nice hotel with very hospitable owners and very picturesque view from its roof - access to roof is available 24 hours. There are a lot of small restaurants and bars in its vicinity. This colonial hotel responses to spirit of Valparaiso - wooden steps creak, music from the square is heard even with close windows... but you are in Valparaiso to see it and not to sleep!

10/10 Excellent

Park, Shelter Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant overnight
Stayed on 21 Dec, 2014 in Room 103 with two single beds. The innkeepers are very welcoming and attention to detail is high; 'Manoir Atkinson' touches abound. The upper floor deck affords sweeping views of the seaport. Excellent wifi and breakfast are included. Nice!

10/10 Excellent

Joséphine/Bill, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect cozy, charming, boutique-style hotel.
If we were to describe a perfect cozy, charming, boutique-style hotel, it would be the Manoir Atkinson in Valparaiso, Chile! Seldom, if ever, have we been made to feel so "at home". From the moment we arrived and were greeted by our host Judith at the door of this thoughtfully restored heritage property, until the day we left to board our cruise ship, we were treated as friends and not merely as just guests. The Atkinson's hillside location is superb with views from the rooftop terrace of the city and the harbor below. Hearty breakfasts were served in an elegant dining room at tables set with unique Atkinson signature china. Our stay there was in every respect memorable.