Village of Hagaman Vacation Packages

It was not what I expected when I booked, between rating and price you’re very much deceived. However it was acceptable for that one evening and to be leaving next morning. The rooms were cleaned ok but there was no wash cloths, or hand towels. The linen in the bathroom that was there was old and thinned. Walls were also very thin. Could hear conversation next door. Continental breakfast and pillows was the most complimented service of the stay.

This property is clean and nicely located away from busy traffic. The lobby and all areas of this hotel were clean and well maintained. The breakfast was good and appealing(not over done). I would definitely stay here again. My only complaint is the vacuuming early in the mornings. It didn’t really bother me, but If you’re trying to sleep in it could be bothersome.

The place itself is amazing. A little pricey for what it is, but it’s nice. I guess my only complaint was the bed/mattress, it trapped a lot of heat. But that’s just a personal thing. The paid parking lot was terrible too though. That’s the main reason I probably won’t stay at this hotel again, but everything else was pretty fantastic.

Amazing stay

We requested an accessible room, however we were told that there would be only 1 bed. I guess whoever designed these rooms has no idea what it is like to travel with a disabled person. Each need their own bed. So we decided to take a room with 2 beds that wasn't considered accessible. The entry way was very tight to accommodate luggage, a walker and the luggage trolley. In the bathroom the toilet was so low it was extremely difficult for a disabled person to use. No grab bars, poor lighting, my husband ended up falling in the night and scraping his forehead. Mattresses were very uncomfortable, carpet looked stained. When we asked for a new mattress we were told we would have to change rooms. This was too much work for us so we stayed, and would there be any guarantee that the other room had better mattresses?