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Reviews of Ciudad Fernandina Hotel

3.5 out of 5
Ciudad Fernandina Hotel
26 Mabini Street, Vigan

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 50 reviews" "
Rating 8 - Good. 19 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

PAOLA MAE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star staff. 5 Star hotel.
The hotel is superbly finished. Wood everywhere, well lit and great overall design. But beyond the building the staff were absolutely excellent. Nothing was too much, they were ALWAYS on hand and went the extra mile more than once. We were even offered a native delicacy for breakfast on our last day ‘Tupig’. Great stay. We will certainly be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lorelei

Stayed 1 night in Jan 2024

10/10 Excellent

AMY, New York

Liked: Staff & service, amenities, property conditions & facilities
I love the staff in this facility. They helped with my room, my transportation, and suggested places to visit. Thank you for making my vacation so amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Staff is friendly and helpful. They are knowledgeable about the area. Facility is clean and well maintained.
Stayed 3 nights in Jul 2023

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was beautiful! Rooms were clean and the staff were professional. Just a small note to the staff: the bathroom we had in our room had an improperly fitted shower door. A lot of water leaks out. May I suggest installing a rubber seal on the glass edges to prevent water leaking out. It would surely improve guest experience. Thank you!
Stayed 2 nights in Apr 2023

4/10 Poor

Ronnie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like: location is perfect Dislikes: - cleanliness - room needs maintenance - aircon was very noisy, i believe need to fix
Stayed 1 night in Mar 2023

8/10 Good

Elvira, Elkgrove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walkable, it’s very convenient

8/10 Good

Helen

Liked: Staff & service
Small size of room
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria

Stayed 4 nights in Nov 2022

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Had small issue in that room booked was super small and had to upgrade to junior suite at a cost. Junior suite was nice and spacious but didn’t have refrigerator as advertised. Had to ask staff to move one into room. Hotel advertises free WiFi in room but only location it works is in lobby. Breakfast was good.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating 🤗 The place is just a walk away from the famous Calle Crisologo. Kalesa ride for tours and trikes are near the area as well. Bar Tech is a step away from the hotel so if ya'll want to have fun and drink the night away till 2am it would be very safe and convenient to walk back to the hotel after a fun night out.
Stayed 2 nights in Feb 2020

8/10 Good

elvira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms too small. Corner room was cool but did not have WiFi access as it didn’t reach. No fridge was annoying. But property was cool location great, staff excellent
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty looking property, friendly staff and only a small walk to the town centre. But room had no mini fridge to store drinks and they need softer towels.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this place for two nights and it was great! I love the room, cold and cozy altho I hope there is a tub that I can soak myself in but shower is good as well. Food is amazing, feels like "lutong bahay", love it! The staff were friendly and helpful. Close to Crisologo street just walking distance. Can hear the noise in the hallway but not that bad. Overall had a great stay and definitely going back there again and will recommend the place!
Stayed 2 nights in Oct 2019

10/10 Excellent

jozen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
number 1 hotel in vigan
absolutely perfect! kahit kasama ko yung 2 dog ko hustle free lahat dahil sa ciudad fernandina. pet friendly sila and super bait ng mga staff. super linis ng hotel at super lapit sa action ng vigan.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, just a few blocks away from everything.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Michelle, San Jose, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated hotel grounds is well kept. I did have issues with WiFi in my room and around the grounds, but thankfully I had bought my own pocket WiFi. I appreciate that they have a laundry service and can call in a manicurist/pedicurist in your room. I stayed in second floor where many guests smoked on the veranda. Would be great to have that door closed off so that the cigarette smoke is not in the hallways. Staff were always friendly and accommodating. Would recommend this place again as it is close to Calle Crisologo.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, lovely hotel and friendly staff
Had a nice stay. The room is just fit for 2 persons, it's very clean and has a very comfy bed. Would need a bit of bathroom improvement coz the shower area's drain was so slow it floods a little. They served good breakfast. Location is literally only a few steps from Calle Crisologo. Such a lovely hotel overall.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough space to move around and the air condition blows straight towards our head and body. Breakfast is Ok. Disappointed that the basic room doesn't have an electric kettle, we paid $50.00 per night and it should come with electric kettle. Staff is OK. Room is OK too.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Bob, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant a bit hit and miss but otherwise the hotel is a delight. Great location and the rooms very nice. Suggest paying a bit more and booking the Junior Suite which is not really a suite but being very little more is a just a bigger room. So called Deluxe Rooms are nice but very small. Would definately go back.
Stayed 1 night in Jan 2019

8/10 Good

augusto, zagreb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Value dor money
Very accommodating staff. Good service
Stayed 1 night in Nov 2018

10/10 Excellent

Sherwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in May 2018

4/10 Poor

Jill, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so clean but nice location
The hotel is nicely located in old quarter and very convenient for sightseeing. However the room did not have WiFi (it was only available in common area) and also cleanliness of the room was extremely disappointing. (Dark stain on the towel, hair on the floor/bathroom and feces of gecko on walls and closet... ) The hotel staff was nice.
Stayed 2 nights in May 2018

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to crisologo
Aside the weird smell in the room (if u are sensitive I don't recommend it, in my case I was tired so its ok) Which they fix by throwing vanilla essence and it kinda fix it. I don't have any other complain. The hotel is pretty, it is close to crisologo only like 3 to 5 minutes walk or less. The breakfast is good. Room: 4/5 due to smell (theres a windows so you can air it easily which I did, but I had to do it every single time I went to the room.) Location: 5/5 Food: 4/5 (With so many restaurant besides is hard to put more here hahahaha)
Stayed 1 night in Feb 2018

8/10 Good

maria, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible to everything you need
Hotel is clean the staff were very accommodating. Location is accessible to the tourist area.
Stayed 2 nights in Feb 2018

6/10 Okay

van, Canada

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staff need more training. And hotel is all about money. Nothing about making ya stay pleasant at all.
Stayed 3 nights in Dec 2017

6/10 Okay

Isabel, SF CA

Liked: Staff & service
A charming place close to the center of the city
Nice courtyard, courteous staff. Food is decent. De luxe room is just right for couples but a bit tight for two people. Not a lot of counter space in the room and BR. Good for an overnight or two stay. We stayed for 5 nights and I really noticed the limited space. Another not so good is the sorrounding condition specially the old decrepit building across the tiny street at the front of the hotel. There is also a strong smell in one of the rooms so we had to request a different room. The staff however are GREAT!
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

10/10 Excellent

sree kanth, kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Overall was good...I would like to recommend to my friends about this hotel.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Vigan
Well managed, well appointed hotel that effortlessly blends in with the Vigan architecture. Clean and smart looking rooms,however the standard rooms are small so pay for a bigger one if you can. Stylish art and soothing classical music set the tone. The food is quite good too and service generally excellent. One of the best local hotels I have encountered in the Philippines. Generally I rate hotels around 3 and not infrequently 2 if they are messing things up. This one isn't five star in the international sense with a gym and pool, luxury throughout and hundreds of fawning staff, but its extremely pleasant and the owners/managers and staff deserve a lot of praise and a lot of customers. Hence 5 stars from me!

8/10 Good

Von Andreo

Liked: Cleanliness, staff & service, room comfort
Overall a nice comfy stay.
The Wi-Fi is useless when you are inside the room so you have to go outside to have a strong internet connection. Linens and towels are needed to be replaced. The place is spot-on no doubt about it. The rooms are good and so is the hotel. Some areas needed to be painted because of deterioration. Breakfast is great, eat and drink all you can. The Front Office needs to be cheerful and pleasant, The security is good and the good thing is that the hotel has it's own parking area reserved for their guest.

4/10 Poor

tony, Alabanh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Unlimited Mosquitoes in the room. Dirty linens
Mosquitoes in the room. Too many dust and dirt under the bed. Linens with blood stains and was not replaced for 3 days. Maybe same will be used to next guest. Breakfast buffet expensive for 3 dishes only. Not much food selection. Parking is a hassle

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Location was good. Yet the room lack luster.
The hotel location was perfect. Really close to the main strip. The staff was decent. The rooms are updated but need to be cleaned and maintained. They were very dirty upon arrival. The host, was able to assist us With another room which was an upgrade. Yet could still use a good cleaning. Overall not a bad stay, my expectations were just a little high from the reviews on line. The great part of the hotel was the restaurant within it. Food was great, staff was great!!!! I would definitely go back to that restaurant when I visit the town again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Vigan.
The place is spotlessly clean from the front desk, room, bathroom and dining area. The area is safe; and staff were pleasantly helpful. The breakfast is superb! Would come back to this hotel again which is also conveniently located.

8/10 Good

Jojo, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right at the Center of Vigan
Hotel is close to places of interest where you can just walk to these places (Calle Crisologo, Irene's empanada, etc..) The Hotel staff are very friendly and accommodating.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bathroom was old Room had so many ants and insects

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but they need to fix their water heater.
Nice hotel, however, they didn't have a water heater which means we have to use COLD water when showering and we did not like that.

10/10 Excellent

Vic, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in old town
Very charming hotel in old town steps away from the main cobblestone pedestrian street. Great accommodating staff, good made to order breakfast, good air con. Building is older with thick walls so the wifi doesn't work in the rooms but strong signal in the lobby seating areas. No hot water in shower but still comfortable. Rooms are small but cozy. They were nice enough to give me a ride to the bus station.

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness
歴史的街並のすぐそばにあります。この金額でなら素晴らしいとパフォーマンスを出してくれています。
Stayed 1 night in Feb 2020

8/10 Good

Yoshi, 大阪

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付嬢の英語がちょっと聞き取りにくかったですが、すぐに慣れました。 もう少し安ければ5つ星です。 Wifiは部屋の中は若干弱かったのでパティオのテーブルで喫煙しながら利用させていただきました。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut hier nur die Wartezeit beim Frühstück !
Gute Zimmer, gepflegtes bzw. Renoviertes Gebäude, Lange Wartezeit beim Frühstück- besser und schneller wäre ein Frühstücksbuffet. Liegt direkt in der Altstadt. Xxxxxxxxxxghffhgfjhrhjhhhghfhhghfukkjjeurkrtkgkfjrjkfiflfkgklrbfkglrnebebflfllclgnkckflbfbfnfnfkfkfnnfkgnfnfbrnfkgoorlfngllfnglgmgngkflgkkgngkkglrkglgngngkockgngkngngnkgngngkgnngngkgkgkgkgngkkgkkfkgkgkgkgkkfnfkfkkfrkfknfkgooflifjdnfjlflfkekflfmndjrlfnfnfkfkfnfkfnkfndnfkfbfbfnfnfnnfnenfnfnfnfnfnlfogobrrjjdnrnrkrkfkfnkfkfnfkfbffbbffkkfkrlr Noch 863,Zeichen - Märchenstunde Xxxxxxxx. Cxxxxccxxxxxxxx.
Stayed 1 night in Jan 2019

8/10 Good

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel
friendly service, close to the historic area of Vigan
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

tomo, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
世界遺産のなかにある、綺麗なホテル
有名な通りのすぐ近くで、周りの建物も歴史があって素敵な場所にあった。 朝食もとっても美味しい。 部屋も清潔でとても綺麗。 Wi-Fiが部屋では使えなかったのが残念。