Iron/ironing board, free WiFi, bed sheets

Reviews of Econo Lodge Vicksburg

2 out of 5
Econo Lodge Vicksburg
3959 Clay Street, Vicksburg, MS

Reviews

7.4

Good

Rating 10 - Excellent. 258 out of 997 reviews" "
Rating 8 - Good. 377 out of 997 reviews" "
Rating 6 - Okay. 205 out of 997 reviews" "
Rating 4 - Poor. 97 out of 997 reviews" "
Rating 2 - Terrible. 60 out of 997 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Jan 2024
Response from Manager on Feb 2, 2024
Hello Lakeisha,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a great stay at our hotel. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machines
Stayed 4 nights in Jan 2024
Response from Manager on Jan 30, 2024
Hello Lakeisha,Thank you for sharing your feedback regarding our hotel. We apologize for any inconvenience caused by the absence of ice machines. We appreciate your understanding and will consider your comments for future improvements. If you have any further concerns, please feel free to contact our management team.

10/10 Excellent

Christopher, Newellton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Christopher,Thank you for your kind words! We always strive to provide a great experience for our guests.

2/10 Terrible

Sharon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in room 137 which was a handicap room and it had holes all over the bedspread from smokers the top bedspread also had long black hair all over it. The bathroom had mold so I could not shower. I should’ve walked away, but it was late and I needed someplace to sleep. The front desk person was very accommodating. She brought me all new linens for the bed And apologized profusely . Steer clear health hazard.
Response from Manager on Jan 2, 2024
Hello Sharon, Thank you for bringing this to our attention. We sincerely apologize for the inconveniences you experienced during your stay in room 137. Our team will immediately address the issues you mentioned to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Cyndie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute stay just for a quick stay
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Cyndie, Thank you for choosing our hotel for your last-minute stay. We appreciate your feedback and are pleased to hear that you had a positive experience during your quick visit. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.

8/10 Good

brenda

Response from Manager on Feb 8, 2024
Hello brenda, Thank you for choosing our hotel for your recent stay. We hope you had a pleasant experience during your time with us. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet, and very clean.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 9, 2023
Hello Charles,Thank you for sharing your positive feedback about your recent stay at our hotel. We are pleased to hear that you found the ambiance quiet and the cleanliness up to your satisfaction. We strive to provide a peaceful environment and maintain high standards of cleanliness throughout our property. We hope to welcome you back soon for another enjoyable experience.

6/10 Okay

david

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs to be updated but the bed was very coy! I wish I could have slept through the night, but some thugs came banging on the door at 230.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello david, Thank you for taking the time to share your feedback with us. We appreciate your kind words about the comfortable bed. However, we apologize for any disturbance caused by the incident you encountered during your stay. Your safety is our top priority, and we encourage guests to notify our security team immediately in such situations. We hope to have another opportunity to provide you with a more peaceful experience in the future.

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service
Good hotel for the value..It is being remodeled on one wing of the hotel..They've gone to wood flooring..
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Jeff,Thank you for sharing your experience with us. We appreciate your feedback on our ongoing remodeling efforts in one wing of the hotel, including the transition to wood flooring. We strive to provide our guests with a comfortable stay and appreciate your understanding during this process. We hope you had an overall pleasant stay at our hotel.

8/10 Good

Robert

Stayed 1 night in Nov 2023
Response from Manager on Dec 10, 2023
Hello Robert,We appreciate you choosing our hotel for your recent stay. If there is anything we could have done better, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back again soon for an even more enjoyable experience.

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled clean, looked clean bed was comfortable.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 14, 2023
Hello Debra,Thank you for your positive feedback regarding the cleanliness of our hotel and the comfort of the bed. We strive to provide a clean and comfortable environment for our guests' satisfaction.

6/10 Okay

Karen

Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Karen,Thank you for taking the time to provide feedback about your recent stay. We apologize for any inconveniences you may have experienced during your time with us. We appreciate your valuable input and will use it to improve our services and address any issues that may have arisen. If you have any further concerns, please don't hesitate to reach out to our management team directly.

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and safe. Nice staff. Nothing fancy. No breakfast or pool but would stay again.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 19, 2023
Hello Kathleen,Thank you for your review! We're glad you found our hotel clean and safe with a friendly staff. Although we don't offer breakfast or a pool, we appreciate your willingness to stay with us again.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 15, 2023
Hello Janet,Thank you so much for your amazing rating! We are thrilled to hear that you had an exceptional experience at our hotel. We hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
Property was dirty with no amenities, roaches, and broken and inoperable microwave.
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Hello Joshua,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, inexpensive
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hello Barry,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

ALLISON, QUEEN CREEK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great and plenty of room to park our rig with cows and horses
Response from Manager on Sep 26, 2023
Hello ALLISON,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our service and your insights regarding our room. We appreciate you taking the time to share your experience.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Barry,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Daniel,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Sushanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hello Sushanna,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

charcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello charcie,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but was clean. Staff friendly. Doesn’t serve breakfast.
Stayed 1 night in Aug 2023
Response from Manager on Aug 9, 2023
Hello Melinda,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and your comments about our breakfast. We hope to see you again in the future.

8/10 Good

Brian

Liked: Staff & service
You get what you pay for and that sums it up quite nicely.
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Hello Brian,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Please do come see us again.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on Jul 5, 2023
Hello Kerry,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only stayed one night. Bedding blankets had cigarette burn holes, pillows flat and not good. Shower curtain rod about to fall down. The whole place needs some TLC.
Stayed 1 night in Jun 2023
Response from Manager on Jun 27, 2023
Hello Debra, It is unfortunate that some unforeseeable events happened during your stay, we did try to resolve and offer a solution the same day to make sure that your stay will not be affected in any way. We still thank you for understanding regardless and we do hope that we get the chance to host you again in the future as this was not the experience that we wanted you to have.

2/10 Terrible

Sharon D.

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Had to ask for another room because refrigerator was broken. Moved to another room, the air conditioner was broken.
Stayed 1 night in Jun 2023
Response from Manager on Jun 26, 2023
Hello Sharon D., Thank you for your feedback, we have checked the issues on our refrigerator and fixed what needs to be fixed. We look forward to hosting you again as this was not the experienced we wanted you to have.

6/10 Okay

Taressa

Travelled with family
Liked: Staff & service
Overnight stay on the way to Florida
Dog friendly but not a lot of green space for them. Rooms are updated but could be nicer. If you just need a place to sleep, probably ok. Bed and pillows were rather soft.
Stayed 1 night in Jun 2023
Response from Manager on Jun 25, 2023
Hello Taressa,We appreciate your rating of our hotel and the feedback you have shared pertaining to our bed and your comments about our pillows. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on Jun 8, 2023
Hello Colleen,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

cynthia

Stayed 1 night in May 2023
Response from Manager on Jun 15, 2023
Hello cynthia,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got in after office was closed. The night clerk was so nice and cheerful. For an older place it was clean and fine place to sleep and then get on the road again. Would stay again.
Stayed 1 night in May 2023
Response from Manager on May 20, 2023
Hello Cheryl,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

6/10 Okay

quin

Travelled with family, Travelled with pets
Disliked: Amenities
Overly strong floral smell
Stayed 1 night in Apr 2023
Response from Manager on Apr 25, 2023
Hello quin, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Manager on Apr 22, 2023
Hello Sean,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TT
Clean room, convenient and safe area, bathroom could be updated but still nice. Traveling with toddler - would stay again.
Stayed 1 night in Mar 2023
Response from Manager on Apr 22, 2023
Hi Laura,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Manager on Apr 22, 2023
Hello Frances,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from Manager on Apr 22, 2023
Hello Kelly,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Shawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Manager on Apr 21, 2023
Hello Shawn, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on Nov 7, 2023
Hello Jerry,Thank you for taking the time to share your feedback. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to welcome you back to our hotel again soon.

4/10 Poor

Joe

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Seemed some of the rooms were used as "extended stays", aka residences. Analog TV reception was spotty. No shower fixture, just a straight pipe out of the wall. Several people wandering the parking lot after 10pm, making multiple trips towards other rooms.
Stayed 1 night in Dec 2022

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not available when we arrived for check in. Had to leave to get another hotel and request refund from expedia.
Stayed 1 night in Nov 2022

2/10 Terrible

Cassius

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2022
Response from Manager on Nov 7, 2023
Hello Cassius,Thank you for taking the time to share your feedback. We apologize if your recent stay did not meet your expectations. Your opinion is important to us and we value your input. We appreciate your choosing our hotel and regret any inconveniences you may have experienced. Should you have any further concerns, we encourage you to contact our management directly.

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

V L

Liked: Cleanliness, staff & service
It was clean but the property is very dated, the area was quiet but there were people in the parking lot making noise and playing a loud radio for quite a while. The guy in the office was very nice.
Stayed 1 night in Oct 2022

6/10 Okay

james

Liked: Staff & service
clean. convient. comfortable. friendly staff
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Ok for one night. Pet friendly.
Stayed 1 night in Sep 2022

2/10 Terrible

Cory

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel in the movie Vacancy was less creepier than this place. The bedspreads has cigarette burns and there was ash on one off the pillows. Something brown was splattered on the wall next to the sink. Dust and grime covered base boards and floors. There was actually a bug casing on the vanity. It was late, there was a softball tournament in town and no other hotels available. We stripped the beds down to sheets and slept in our clothes. We were all too grossed out to use the shower. Terrible place. Do not stay here!
Stayed 1 night in Jun 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night clerk was very helpful and knew about local restaurants.
Stayed 1 night in Jul 2022

4/10 Poor

Deron

Travelled with group
Disliked: Cleanliness, amenities
Old, smelly and creepy when arriving at night.
Stayed 1 night in Aug 2022

8/10 Good

Roberto

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet area, easy check in and friendly host at check in time!
Stayed 1 night in Jul 2022

2/10 Terrible

Audra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stop here
The check in was the worst. Ran my card for someone else's room. Twice. Then told me i had only 1 room reserved thru hotels.com. when i showed her my ap it shows 2 rooms. Then checked in to a dirty bathroom water on the floor. Broken tv. And lumpy beds.
Stayed 1 night in Jul 2022