Title: Ruiz Milán Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Ruiz Milán Hotel

Travelers relax at the indoor pool while the hotel's friendly team assists with tour arrangements and event planning at this welcoming Veracruz property

## Photo gallery for Ruiz Milán Hotel

![Reception - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/31120897.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Executive Room - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/6cd4d19c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Double Room, 2 Double Beds, Partial Sea View - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/9e0a4089.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Indoor pool, sun loungers - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/aec31071.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Game room - Ruiz Milán Hotel (Veracruz)](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/0da2fdfc.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

The Ruiz Milán Hotel captures Veracruz's vibrant atmosphere with amenities for all. Enjoy the indoor pool, playground, arcade room, and in-room WiFi. Guests praise the helpful staff.

## Reviews

7.0

Good

## Popular amenities

- Pool
- Free WiFi
- Air conditioning
- Laundry
- Room service
- Housekeeping

## Room options

### Check availability for these dates

Tonight

[Feb. 19 - Feb. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Feb. 20 - Feb. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=2113081&PinnedHotelID=2113081&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

Showing 6 of 6 rooms

### View all photos for Quadruple Room Standard

![Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/9e8beac7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Quadruple Room Standard

- 269 sq ft
- Sleeps 4

### View all photos for Executive Room

![Executive Room](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/cec9713d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Executive Room

### Highlights

Air conditioning

LCD TV

Premium bedding

Private bathroom

Free bottled water

Satellite channels

Daily housekeeping

Desk

- 75 sq ft
- Sleeps 4
- 2 Double Beds

### View all photos for Double Room, 2 Double Beds, Partial Sea View

![Double Room, 2 Double Beds, Partial Sea View](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/9e0a4089.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room, 2 Double Beds, Partial Sea View

### Highlights

Air conditioning

LCD TV

Separate bedroom

Private bathroom

Free bottled water

Satellite channels

Daily housekeeping

Desk

- Partial sea view
- 86 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds

### View all photos for Standard Double Room

![Standard Double Room](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/cd1f3339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double Room

7.4

Good

10 reviews

### Highlights

Air conditioning

Free cribs/infant beds

LCD TV

Separate bedroom

Private bathroom

Free bottled water

Satellite channels

Daily housekeeping

- 65 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds

### View all photos for Double Room Executive

![Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/b97a61f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room Executive

- 247 sq ft
- Sleeps 4

### View all photos for Double Room Standard

![Iron/ironing board, free WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2120000/2113100/2113081/39b0cee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room Standard

- 226 sq ft
- Sleeps 4

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Mar 20 - Mar 21

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## About the area

Located on the waterfront, Ruiz Milán Hotel is in Malecon, a neighborhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Don't miss out on a visit to Veracruz Aquarium. [Visit our Veracruz travel guide](https://www.expedia.ca/Veracruz.dx3696)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.20078%2C-96.13589&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DArMbNCLYRWocuhiTQWLsUhZJYw=)

Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

### What's nearby

- ![Veracruz Harbour which includes a square or plaza, a sunset and a bay or harbor](https://images.trvl-media.com/place/6165727/73db5668-1222-458d-afe4-a2fdf6aafd5a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Veracruz Harbour  
2 min walk \- 0.2 km
- ![Zocalo or Plaza de Armas, the main square of Veracruz, Mexico](https://images.trvl-media.com/place/553248621557045889/703b1989-c1c7-4d26-a576-beb980d3f90e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Zócalo  
2 min walk \- 0.2 km
- ![Veracruz international commerce port in Mexico](https://images.trvl-media.com/place/553248621532977367/b9a69632-3b3f-4f6f-82a1-5ee03a5fb0ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Malecón de Veracruz  
2 min walk \- 0.2 km
- ![Veracruz Cathedral which includes heritage elements and a square or plaza as well as a small group of people](https://images.trvl-media.com/place/6322577/9e995d38-bfe7-4eaf-b7fe-1661a8c08f1a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Veracruz Cathedral  
3 min walk \- 0.3 km
- ![Carranza Lighthouse featuring a square or plaza, a city and a statue or sculpture](https://images.trvl-media.com/place/6322569/88f0513e-ca48-4c96-8ace-477068a163f1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Carranza Lighthouse  
5 min walk \- 0.5 km

### Getting around

- Veracruz Central Station  
9 min walk
- General Heriberto Jara Intl. Airport (VER)  
29 min drive

### Restaurants

- Gran Café de la Parroquia  
1 min walk
- Restaurant "El condimento" del Hotel Emporio  
3 min walk
- Plaza gastronómica el refugios del pescador  
2 min walk
- Don Juan II  
3 min walk
- Mariscos Tano  
1 min walk

## About this property

### Ruiz Milán Hotel

Hotel near Malecón de Veracruz

Located close to Zócalo and Veracruz Cathedral, Ruiz Milán Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi. 

You'll also enjoy the following perks during your stay:

- An indoor pool along with sun loungers
- Airport drop-off service (surcharge), tour/ticket assistance, and a front-desk safe
- A banquet hall, wedding services, and a porter/bellhop
- Smoke-free premises, a 24-hour front desk, and table tennis

Room features

All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water. 

Other amenities include: 

- 32-inch LCD TVs with cable channels
- Daily housekeeping and phones

## Similar properties

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Offsite parking available (MXN 85 per night)
- 24-hour airport drop-off shuttle on request for a surcharge
- Limited onsite parking

### Things to do

- Indoor pool
- Table tennis

### Family friendly

- Indoor pool
- Laundry facilities

### Conveniences

- 24-hour front desk
- Laundry facilities
- Safe at front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
- Wedding services

### Outdoors

- On the waterfront
- Pool loungers

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 steps to reach entrance
- Elevator (20 inch wide door)
- Front entrance ramp
- Well-lit path to entrance
- Wheelchair-accessible path to elevator

### More

- 6 floors
- Banquet hall
- Smoking not allowed

## Room amenities

### Bathroom

- Hair dryer (on request)
- Shower
- Towels provided

### Entertainment

- 32-inch LCD TV with cable/satellite channels

### Food and drink

- Free bottled water
- Room service

### More

- Air conditioning
- Iron/ironing board on request
- Phone

## Policies

### Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18 

### Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change): 
- Dining venue(s)

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

### Property payment types

## Important information

### Optional extras

- Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
- Airport shuttle fee per child: MXN 300 (up to 11 years old)
- Nearby parking fee: MXN 85.00 per night (656 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

### We should mention

No pets and no service animals are allowed at this property

### Property is also known as

Hotel Ruiz

Hotel Ruiz Milan

Ruiz Milan

Ruiz Milan Hotel

Ruiz Milan Hotel Veracruz

Ruiz Milan Veracruz

Ruiz Milán Hotel Veracruz

Ruiz Milán Hotel

Ruiz Milán Veracruz

Ruiz Milán

Ruiz Milán Hotel Hotel

Ruiz Milán Hotel Veracruz

Ruiz Milán Hotel Hotel Veracruz

## Frequently asked questions

### Does Ruiz Milán Hotel have a pool?

### How much does it cost to stay at Ruiz Milán Hotel?

### Is Ruiz Milán Hotel pet-friendly?

### How much is parking?

### What time is check-in at Ruiz Milán Hotel?

### What time is check-out at Ruiz Milán Hotel?

### Does Ruiz Milán Hotel provide a shuttle to the airport?

### Where is Ruiz Milán Hotel located?

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## Reviews

## Ruiz Milán Hotel Reviews

7.0

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 7.2

Cleanliness

### 8.4

Location

### 7.6

Staff & service

### 6.6

Property conditions & facilities

10 - Excellent

117

8 - Good

165

6 - Okay

99

4 - Poor

67

2 - Terrible

51

## Reviews

### 8/10 Good

#### Genaro

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was nice; the rooms were clean. The hotel is located right in front of the Malecon of Veracruz, with a very nice view. Restaurants and everything else are close to it.

##### Genaro

Stayed 14 nights in Dec 2025

### 4/10 Poor

#### Ana Francisca

Jan 2, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room! 

##### Ana Francisca

Stayed 4 nights in Dec 2024

### 10/10 Excellent

#### Celedonio

Dec 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.

##### Celedonio

Stayed 1 night in Dec 2023

### 10/10 Excellent

#### Jaime

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente hotel

##### Jaime

Stayed 4 nights in Aug 2025

### 8/10 Good

#### Ciro

Mar 7, 2023

Liked: Cleanliness, staff & service

Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends

##### Ciro

Stayed 3 nights in Mar 2023

### 8/10 Good

#### Marcelo

Aug 11, 2022

Liked: Cleanliness, staff & service

#### The Port

Old Hotel, nice location close to everything 

##### Marcelo

Stayed 1 night in Aug 2022

### 2/10 Terrible

#### christian jordan

Jul 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

No

##### christian jordan

Stayed 1 night in Jul 2025

### 4/10 Poor

#### Maria

Jan 16, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming. 

##### Maria

### 2/10 Terrible

#### Maria

Jan 23, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling! 

##### Maria

Stayed 1 night in Jan 2023

### 10/10 Excellent

#### Lourdes Araceli

Aug 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities

N/A

##### Lourdes Araceli

Stayed 3 nights in Aug 2024

### 2/10 Terrible

#### Elizabeth

May 30, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.

##### Elizabeth

Stayed 6 nights in May 2023

### 2/10 Terrible

#### Vatcharapan

Dec 31, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.

##### Vatcharapan

Stayed 4 nights in Dec 2023

### 8/10 Good

#### Juan

Jan 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excelente lugar cómodo y tranquilo 

##### Juan

Stayed 1 night in Jan 2026

### 4/10 Poor

#### Maria Lizeth

Jan 6, 2026

Liked: Amenities

Tardaron mucho en darnos las habitaciones que reservamos con un mes de anticipación 

##### Maria Lizeth

Stayed 1 night in Dec 2025

### 6/10 Okay

#### Francis

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

El internet lento o incluso nulo El baño no tiene buen desagüe Se llena todo de agua al bañarse 

##### Francis

Stayed 3 nights in Jan 2026

### 4/10 Poor

#### Victor

Dec 30, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

la habitacion sabanas muy grises,baño con fuga de agua y baño percudido instalaciones en genetal descuidadas albercabpor consiguiente

##### Victor

Stayed 2 nights in Dec 2025

### 4/10 Poor

#### Daniel

Dec 28, 2025

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

La habitación no se siente limpia las almohadas están súper sucias el aire acondicionado es de un interruptor para prender y apagar no se puede regular y hace muchísimo ruido no se puede dormir con eso prendido

##### Daniel

Stayed 1 night in Dec 2025

### 6/10 Okay

#### JOSE ANTONIO

Sep 29, 2025

Liked: Staff & service

Disliked: Cleanliness

#### Habitación sucia

Habitación en general sucia, estacionamiento muy pequeño. Lo unico destacado es la atención del personal y la ubicación del hotel.

##### JOSE ANTONIO

Stayed 2 nights in Sep 2025

### 10/10 Excellent

#### Mary

Sep 12, 2025

Liked: Staff & service

Tiene muy buena uvicacion 

##### Mary

Stayed 4 nights in Sep 2025

### 10/10 Excellent

#### Erika González

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Me encanta la ubicación de este hotel

##### Erika González

Stayed 1 night in Aug 2025

### 6/10 Okay

#### Beatriz

Aug 24, 2025

Liked: Staff & service, amenities, property conditions & facilities

En general me pareció buen lugar sólo lo ocupaba para descansar, de las cosas que no me gustaron es la ropa de cama y de baño están muy desgastadas y curtidas y que sus pantallas no son smart o compatible para smart. El lugar es tranquilo y amé su café por las mañanas.

##### Beatriz

Stayed 3 nights in Aug 2025

### 10/10 Excellent

#### Silvina

Aug 18, 2025

Liked: Amenities

Bueno 

##### Silvina

Stayed 1 night in Aug 2025

### 2/10 Terrible

#### Cuauthli Enrique

Aug 13, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Muy muy mala, es un hotel sucio, hay grietas en las paredes, compramos un par de toallas porque las del hotel están espantosas, huele un poco extraño, no se dejen llevar por las fotos que exhiben en su publicación, no tiene nada que ver con la realidad, no nos hicieron el aseo en una ocasión, el personal es amable en general, pero la propiedad es para no volver nunca. No lo recomiendo para nada, por ese precio hay mejores opciones como el hotel oriente (habitación superior) solo que esta vez no encontramos disponibilidad. Le doy una estrella porque no puedo darle menos 

![](https://a.travel-assets.com/ugc/hotel-reviews/c7d8bc9a-baa2-40c1-b58f-e4b1b5b0e48e-1755055069348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/c8d08b94-d6e1-4147-bb0d-12f3f0c8e7a8-1755055070274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/a4aa7c75-98dd-43d1-9e2c-9ef9c3e46a13-1755055069482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Cuauthli Enrique

Stayed 4 nights in Aug 2025

### 6/10 Okay

#### Daniel

Aug 10, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Las instalaciones estan viejas y descuidadas, y lo peor que me tocó fue que la señora de la limpieza me tocó para hacer el aseo, le grite que me esperara, y me abrió la puerta, alegando que tienen un horario para limpiar las recámaras, cuando no paso más de 2 minutos de que le contesté que me esperara, me hizo sentir muy incómodo pues estaba vistiéndome cuando abrió, que clase de servicio es ese. PESIMO 

##### Daniel

Stayed 2 nights in Jul 2025

### 4/10 Poor

#### Verified traveller

Aug 4, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

#### No vuelvo

El hotel es muuuy viejo (de 1947), y se nota, lw falta mucho mantenimiento, segun cuenta con estacionamiento, pero ahi nos dijeron que es muy chico y nunca habia espacio disponible ninguno de los 3 dias que estuve, enfrente cuenta con un área de carga/descarga y ahi se pueden estacionar 3 carros de bateria, tambien, si es que tienes suerte, si no, toca pagar parquimetros... las sabanas estaban sucias, solo un conector en todo el cuarto y no estaba por el área de camas, camas duras con base de cemento casi creo... la puerta se ve facil de abrir por la parte exterior ya que no estan bien cuadradas... elevador super pequeño(3 personas sin maletas apretadas) la television no servía, lo bueno que el clima si... lo use mas que nada para dormir y la vdd ni para eso volveria... lo unico que pudieramos decir que lo salva, y no tanto, es la ubicacion

##### Verified traveller

Stayed 2 nights in Aug 2025