Terrace/patio

Reviews of Ramada Plaza by Wyndham Veracruz Boca del Rio

4 out of 5
Ramada Plaza by Wyndham Veracruz Boca del Rio
Av Las Americas 241, Boca del Río, VER

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1004 reviews" "
Rating 8 - Good. 284 out of 1004 reviews" "
Rating 6 - Okay. 54 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Camas muy cómodas, muy buenas amenidades. Único es el ultimo piso se escucha mucho ruido del techo, lo cual hizo la estancia un poco desagradable
Stayed 4 nights in Apr 2024
Response from Gerardo Hernández Rodríguez Gerente División Cuart on Apr 24, 2024
Estimada Srita. Ximena.Le agradecemos el haber elegido Ramada Plaza by Wyndham Veracruz, así como por compartir sus muy amables comentarios y recomendaciones con nosotros. Nos alegra saber que su estancia en general ha sido muy placentera y sobre todo, que nuestro personal pudo hacerle sentir en el lugar correcto para su estadía.Le agradecemos sus recomendaciones en las cuales trabajaremos con los involucrados para que no se vuelva repetir y reforzar estos puntos importantes en nuestros servicios.Nos complacerá tenerlo de vuelta pronto en Ramada Plaza by Wyndham Veracruz, Boca del Río, en donde estaremos encantados de darle la bienvenida. SinceramenteGerardo Hernández Rodríguez Gerente División CuartosCorreo: gerenciadecuartos@ramadaveracruz.com Tel. 229 923 0570 Ext. 1582

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024
Response from Gerardo Hernández Rodríguez Gerente División Cuart on Apr 24, 2024
Dear Mr. AlbertoWe are so grateful for your nice comments, thank you for choosing Ramada Plaza by Wyndham Veracruz, Boca del Río and for your kindness at sharing your review with us.We always read every single comment that we receive and we are proud to know that your experience has turned out as you expected, even better.We really enjoy giving excellent service to all our guests, nothing is as important to us your satisfaction.We will be pleased to welcome you again at Ramada Plaza by Wyndham Veracruz, Boca del Río with the doors open.At your service anytime.

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a great location near two major malls, it does not have ocean view, but the location makes for it. You can walk to the malls but I would recommend taking a taxi as the weather will make you sweat a lot. Great service and the place is very clean. The food is not my favorite but it is ok.
Stayed 1 night in Mar 2024

10/10 Excellent

Heberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Close to shopping and nightlife options.
Stayed 1 night in Mar 2024
Response from Gerardo Hernández Rodríguez Gerente División Cuart on Apr 2, 2024
Dear Mr. Heberto.Thank you very much for your kind comments and for sharing your feedback with us. We are pleased to know that your experience during these days with us in Ramada Plaza by Wyndham Veracruz, Boca del Río has been excellent. Your pleasant stay is our main commitment and the teamwork is the key to an unforgettable experience.We hope to have the honor to receive you again soon in Ramada Plaza by Wyndham Veracruz to create unique and unforgettable moments for you and your family.Sincerely

10/10 Excellent

Josue

Liked: Cleanliness, staff & service
Great location, very comfortable bed but unfortunately only one elevator for a full hotel. Been broken for six months.
Stayed 5 nights in Feb 2024
Response from Gerardo Hernández Rodríguez Gerente División Cuart on Feb 28, 2024
Dear Mr. JosueWe thank you for choosing Ramada Plaza by Wyndham Veracruz and for sharing your nice comments and recommendations with us as well.We are glad to know that your stay in general has been very pleasant and that our staff could make you feel like in the right for your vacation.We appreciate your feedback and we are going to work on them with the staff involved to reinforce these important points of service.We would be pleased to have you back soon at Ramada Plaza by Wyndham Veracruz and wishful to welcome you again.SincerelyGerardo Hernández Rodríguez Gerente División CuartosEmail: gerenciadecuartos@ramadaveracruz.com Tel. 229 923 0570 Ext. 1582

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómo en casa
All ok! Muy amables todos
Stayed 2 nights in Jan 2024

10/10 Excellent

Briseyda

Stayed 2 nights in Dec 2023

10/10 Excellent

Senen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Dec 2023

8/10 Good

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alfonso Frias Operations Manager on Dec 31, 2023
Estimado Huésped.Antes de todo agradecemos nos haya escogido como su hotel destino en su viaje a Veracruz.Asimismo valoramos mucho el tiempo que nos brindo al realizar sus comentarios.Deseamos verle pronto en CASARamada Plaza Veracruz

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was cordial
Response from Gerardo Hernández Rodríguez Gerente División Cuart on Feb 13, 2024
Dear Mrs. AliciaThank you for choosing Ramada Plaza by Wyndham Veracruz and for taking a few minutes of your valuable time to share your very kind comments with us.We are glad to know that your overall stay has been excellent and above all, that our staff could make you feel like you are in the perfect place for your well –deserved vacation. I thank you so much for reconizing the work of some of our members, with pride and great pleasure I will share your words with them and with the whole staff.We hope to have the honor of welcoming you again at Ramada Plaza by Wyndham Veracruz very soon, to create new unforgettable experiences for you.SincerelyGerardo Hernández Rodríguez Gerente División CuartosEmail: gerenciadecuartos@ramadaveracruz.com Tel. 229 923 0570 Ext. 1582

8/10 Good

Abdias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food ok
Stayed 1 night in Dec 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Dec 14, 2023
stimado Huesped.Antes de todo agradecemops nos haya escogido como su hotel destino en Veracruz.asi como valoramos mucho el tiempo que empleo en darnos sus comentarios,los cuales para nosotros son de vital importancia para continuar con nuestro servicio de Calidad Total.Quedo a sus ordenesAlfonso Frías GarcíaOperations Manager

10/10 Excellent

Jayson

Awesome
Stayed 1 night in Nov 2023
Response from Alfonso Frias Operations Manager on Nov 30, 2023
Estimado Huésped.Antes de todo agradecemos que haya escogido a Ramada Plaza Veracruz como su hotel destino en Veracruz.Asimismo valoramos el tiempo que nos dedico en escribir una reseña de su estancia.Deseamos verle pronto en CASA...Saludos!!

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Dec 23, 2023
Estimado Huésped.Antes de todo agradecemos su mas reciente estancia en Ramada Plaza Veracruz, así como que nos haya compartido unos minutos para realizar sus comentarios acerca de su estancia.Esperamos verle pronto en CASASaludos.

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond w my needs!
Stayed 1 night in Nov 2023
Response from Alfonso Frías Operations Manager on Nov 30, 2023
Estimado Huésped.Antes de todo agradecemos que haya escogido a Ramada Plaza Veracruz como su hotel destino en Veracruz.Asimismo valoramos el tiempo que nos dedico en escribir una reseña de su estancia.Deseamos verle pronto en CASA...Saludos!!

10/10 Excellent

Diana

Stayed 1 night in Nov 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Dec 14, 2023
stimado Huesped.Antes de todo agradecemops nos haya escogido como su hotel destino en Veracruz.asi como valoramos mucho el tiempo que empleo en darnos sus comentarios,los cuales para nosotros son de vital importancia para continuar con nuestro servicio de Calidad Total.Quedo a sus ordenesAlfonso Frías GarcíaOperations Manager

10/10 Excellent

Angel

Stayed 1 night in Nov 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Dec 14, 2023
stimado Huesped.Antes de todo agradecemops nos haya escogido como su hotel destino en Veracruz.asi como valoramos mucho el tiempo que empleo en darnos sus comentarios,los cuales para nosotros son de vital importancia para continuar con nuestro servicio de Calidad Total.Quedo a sus ordenesAlfonso Frías GarcíaOperations Manager

8/10 Good

Yeri, Coppell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent. The breakfast buffet is exceptional
Response from Alfonso Frías G. Gerencia de Operaciones on Nov 25, 2023
Estimado Huésped.Antes de todo agradecemos que haya escogido a Ramada Plaza Veracruz como su hotel de destino,asimismo agradecemos y valoramos el tiempo que utilizo en dejar una reseña de su estancia.Para nosotros ha sido un placer el haberle recibidodeseamos verle pronto en CASAAlfonso Frias Gerencia de Operaciones

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Veracruz, Hotel located within the hotel zone, across from a mall and many ither amenities, beach and malecon. I'll definitely come back here
Stayed 1 night in Oct 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Oct 27, 2023
Estimado HuéspedAntes de todo agradecemos su mas reciente estancia en Ramada Plaza Veracruz.Así como agradecemos el tiempo que se tomo para dedicarnos un comentario ya que nos motiva a trabajar con mayor ímpetuDeseamos verle pronto en Casa!!

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Hermosa hotel
Stayed 1 night in Aug 2023
Response from Gerencia de operaciones on Aug 9, 2023
Estimada Guadalupeantes de todo agradecemos su mas reciente estancia en Ramada Plaza Veracruz, para nosotros ha ido un placer servirle y deseamos verle pronto en casa nuevamente

10/10 Excellent

Kenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and provided great customer service
Stayed 2 nights in Jul 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Estimada Kennyantes de todo agradecemos su mas reciente estancia en Ramada Plaza Veracruz, para nosotros ha ido un placer servirle y deseamos verle pronto en casa nuevamente.we love to serve all the people!!

10/10 Excellent

Georgina

Stayed 3 nights in Jul 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Estimada GeorginaQueremos agradecer su mas reciente estancia en Ramada Plaza Veracruz.para nosotros es motivo de alegría y felicidad el saber que cumplimos con la expectativa que tenia de nosotros.Deseamos verle pronto en casa!Saludos

10/10 Excellent

Zamorabid, OAK GROVE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Estimado HuespedQueremos agradecer su mas reciente estancia en Ramada Plaza Veracruz.para nosotros es motivo de alegría y felicidad el saber que cumplimos con la expectativa que tenia de nosotros.Deseamos verle pronto en casa!Saludos

10/10 Excellent

Zamorabid, OAK GROVE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice only inconvenience was no pizza and they don’t let you order from outside
Stayed 1 night in Jul 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Estimado GerardoQueremos agradecer su mas reciente estancia en Ramada Plaza Veracruz.para nosotros es motivo de alegría y felicidad el saber que cumplimos con la expectativa que tenia de nosotros.deseamos comentarle que no tenemos restricción alguna por llamar a pizzerías fuera del hotel, tal vez fue un malentendido.Deseamos verle pronto en casa!Saludos

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Estimada Maricarmen!!Queremos agradecer su mas reciente estancia en Ramada Plaza Veracruz.para nosotros es motivo de alegría y felicidad el saber que cumplimos con la expectativa que tenia de nosotros.Deseamos verle pronto en casa!Saludos

10/10 Excellent

Genesis, Mountlake terrace

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how clean it was! Staff was very friendly and kind! I will definitely stay there again
Stayed 1 night in Jul 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Dear Genesis!we really aprecciate your kindly comments about your last stay with us!we hope yo see you soon in HOME!!

10/10 Excellent

Irma

Stayed 3 nights in Jun 2023
Response from Alfonso Frías G. Gerencia de Operaciones on Aug 9, 2023
Estimada Irmaantes de todo agradecemos su mas reciente estancia en Ramada Plaza Veracruz, para nosotros ha ido un placer servirle y deseamos verle pronto en casa nuevamente

10/10 Excellent

Ligia Mejia de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Gabriela Díaz Suárez -Gerencia de División Cuartos on Jun 24, 2023
Apreciable Ligia,Gracias por la calificación que nos ha otorgado, es un aliciente para todo el personal, esperemos pronto tenerle de vuelta en esta su casa Ramada Plaza Veracruz Boca del Río.Saludos Cordiales,

8/10 Good

Jose, Heredia

Stayed 1 night in Jun 2023

2/10 Terrible

Ivan

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Good thing first, there's a shopping mall right across the street from the hotel, rooms are spacious although in need of renovation. The not so good, room service food was mediocre. I attempted to tip the waiter but he said he had already charged his tip to my card. It's expected that an extra service charge is added to the bill for being room service, and I'm fine with it, but something different is when the waiter decides how much his tip is. The really bad, actually the dangerous part. I reserved 7 rooms, opted to pay at check in, then I received a message from the hotel saying my reservations weren't paid so I needed to check in before 3:00PM or my reservation would be cancelled. I informed them I wasn't checking in before 3:00PM, and asked them to hold the rooms, thankfully, they did. We checked in at around 9:00PM, everything apparently went smooth, but then they assigned us two occupied rooms, in one of them there were 2 men, who reacted very aggressively when they saw 2 girls walking into their room, they assaulted them and waited for no explanation. The bellman arrived at the scene to deliver their luggage right at that time just to be assaulted and yelled at, I understand these men were upset, but that doesn't justify assaulting two girls. Assigning an occupied room is unacceptable, but 2 at the same time only speaks about mediocre management. The worst part, no apology was even offered for the incident.
Stayed 1 night in May 2023
Response from Gabriela Díaz S. - Room Division Manager on May 13, 2023
Appreciable Mr. Ivan,First of all, we want to thank you for his last stay at the Ramada Plaza Veracruz.Thank you very much for your assessment, it is a pleasure and an honor to have received you at home. We know that Ramada Plaza Veracruz is a complete experience and reading that yours was not excellent forces us to redouble our efforts and reflect the hard work of all our staff to achieve that level of satisfaction in each of our guests.We are sure that we must work very hard to maintain a high standard of quality, avoiding any inconvenience to our guests, and we would be delighted if you could verify this on a later occasion. Once again, thanks for his kind comment.Our doors will always be open to welcome you with great pleasure in this your home Ramada Plaza Veracruz.Sincerely,

10/10 Excellent

karlichelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big and clean
Stayed 2 nights in May 2023
Response from Gabriela Díaz Suárez - Division Rooms Manager on May 9, 2023
Dear Karlichelle, Thank you for qualifying our service, it was a pleasure to receive you and always will be. There is nothing more important, for me and for all of us who are part of the Ramada Plaza Veracruz family, than the satisfaction of our guests. Come back soon!Sincerely,

10/10 Excellent

Jerry

Stayed 1 night in Apr 2023
Response from Gabriela Díaz Suárez -Gerencia de División Cuartos on May 24, 2023
Hola Jerry,¡Muchas gracias por la calificación!¡Le esperamos que regreses pronto! Cordialmente,

10/10 Excellent

Mark, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Great location. Spacious room.
Stayed 3 nights in Mar 2023
Response from Gabriela Díaz Suárez - Division Rooms Manager on Mar 28, 2023
Dear Mark, Thank you for the rating our service and, it was a pleasure and it will always be to serve you. We hope to see you back soon! :)

10/10 Excellent

Kim

Stayed 6 nights in Feb 2023
Response from Gabriela Díaz S. - Room Division Manager on Feb 25, 2023
Dear Kim, Thank you for the rating our service and, it was a pleasure and it will always be to serve you. We hope to see you back soon. Best regards,

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in close proximity to airport staff was super helpful big shout out to Gabriella D , Nelly and Enrique and Miguel also Alfonzo the GM
Stayed 6 nights in Feb 2023
Response from Gabriela Díaz S. - Room Division Manager on Feb 25, 2023
Dear Claire,Thank you very much for your good comment and we are very happy that your stay with us has met your expectations! Nelly, Alfonso, Miguel, as well as myself and the rest of the team that make up Ramada Plaza Veracruz will be delighted to read your compliments, for us there is nothing more special than making you feel welcome. I hope we will have the opportunity to receive you and your husband Charles, whenever you come to Veracruz. Sincerely,

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Gabriela Díaz Suárez -Gerencia de División Cuartos on Mar 7, 2023
Estimada Guadalupe, Muchas gracias por la valoración que nos otorga, pues es un placer para todo el staff que conformamos el hotel Ramada Plaza Veracruz, hacer sentir a nuestros clientes y huéspedes como en casa. ¡Esperamos pronto tenerle de vuelta!Saludos Cordiales.

10/10 Excellent

sun

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
So friendly and enough attention
Stayed 2 nights in Feb 2023
Response from Gabriela Díaz Suárez - Division Rooms Manager on Feb 9, 2023
Dear Sun, Thank you for the rating our service and, it was a pleasure and it will always be to serve you. We hope to see you back soon. Best regards.

8/10 Good

Maria

Stayed 1 night in Jan 2023

8/10 Good

Socorro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría ver un bote para la basura orgánica y para la inorganica. Sus empleados son excelentes. Trátenlos bien y consérvenlos!
Response from Gerencia de División Cuartos on Jan 9, 2023
Apreciable Socorro, Muchas gracias por la valoración que nos otorga, pues es un placer para todo el staff que conformamos el hotel Ramada Plaza Veracruz, hacer sentir a nuestros clientes y huéspedes como en casa. Le comento que en áreas estratégicas del hotel contamos con separación de basura orgánica e inorgánica, mismos que también puede encontrar en el motor lobby y en el lobby cercana a la recepción.¡Esperamos pronto tenerle de vuelta!Saludos Cordiales,Gabriela Díaz S.

4/10 Poor

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately me and my family did not like the decor or pool which was not heated and there’s no sun because property is blocked by other buildings. The housecleaning staff were pleasant but front desk was disorganized and our room was ready after 6pm. We liked the location across from mall and beaches.
Response from Room Division Manager on Jan 9, 2023
Dear Nicole,Thanks for your honest opinion. I'm sorry to read that you were not satisfied with the competence of our team. I offer you an apology for any inconvenience or bad experience that we might caused you. I have sent your comments to our different areas managers to reevaluate our service. We hope you give us another opportunity to show you that we have improved. Nothing would give me more pleasure than to greet and personally attend to you.Sincerely,Gabriela Díaz S.

8/10 Good

Roberto

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is fine, clean, and with easy access to mall. Reception staff helpful and attentive. Personnel in restaurant, young male, needs training. No service for long time. Other than that, great hotel.
Stayed 1 night in Dec 2022
Response from Gabriela Díaz Suárez - Division Rooms Manager on Dec 27, 2022
Dear Mr. Roberto, We hope that this holiday has been very well and that this 2023 is full of wellbeing and prosperity for you and your family. It was a pleasure to have you in house, thank you very much for the rating and comments that you gave us, they are an incentive for all of us who work at Ramada Plaza Veracruz Boca del Río. Best regards.

10/10 Excellent

Burghilde

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The hotel staff is extremely professional and courteous. The rooms were maintained well, very clean and neat.
Stayed 5 nights in Nov 2022
Response from Gerencia de División Cuartos on Nov 29, 2022
Dear guest, Thank you for the rating our service and, it was a pleasure and it will always be to serve you. We hope to see you back soon. Best regards.Gabriela Díaz - Room Division Manager

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias, limpias y cómodas. El personal es muy amable. La alberca es pequeña pero en buen estado.
Stayed 2 nights in Sep 2022
Response from Gerencia de División Cuartos on Sep 23, 2022
Muchas gracias por visitarnos, Josué. ¡Es un gusto que su experiencia en Ramada Plaza Veracruz Boca del Río, haya cumplido con sus expectativas! Le esperamos pronto de regreso.¡Saludos cordiales!

10/10 Excellent

Mark

Stayed 2 nights in Aug 2022

8/10 Good

RENE, ROMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel. Rooms could get noisy if you get one facing the street
Stayed 1 night in Aug 2022
Response from Room División Manager on Aug 23, 2022
Hello Rene, Thank you for your kind review! I am sorry to heard you gad a noisy room, We are working to ensure that all doors seal properly. Im glad you enjoyed your stay, we hope you visit us again soon!

10/10 Excellent

Andre

Travelled with family
Super comfortable bed and pillows
Stayed 1 night in Aug 2022
Response from Jorge R. Vázquez Gerente de División Cuartos on Aug 9, 2022
Estimado Sr. André, Gracias por la calificación que nos ha otorgado, es un aliciente para todo el personal, esperemos pronto tenerle de vuelta en esta su casa Ramada Plaza Veracruz Boca del Río. Saludos Cordiales,

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and comfortable. However it is hard to rest as you can hear the traffic outside the hotel and the doors shutting (slamming) and people talking on the halls so it was hard to sleep in and relax. The hot water in the shower took ages to come out and it was never really hot, just lukewarm. The breakfast buffet is not awesome but if you are in a hurry or don’t want to leave the premises it’s ok
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022
Response from Jorge R. Vázquez Gerente de División Cuartos on Jul 23, 2022
Muchas gracias por visitarnos, ¡Es un gusto que su experiencia en Ramada Plaza Veracruz Boca del Río, haya cumplido con sus expectativas! Le esperamos pronto de regreso. ¡Saludos cordiales!

10/10 Excellent

Aniza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Jorge R. Vázquez Gerente de División Cuartos on Jul 7, 2022
Muchas gracias por visitarnos, Aniza. ¡Es un gusto que su experiencia en Ramada Plaza Veracruz Boca del Río, haya cumplido con sus expectativas! Le esperamos pronto de regreso. ¡Saludos cordiales!