Reception

Reviews of Hotel Dell'Opera

3 out of 5
Hotel Dell'Opera
San Marco 2009, Venice, VE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 712 reviews" "
Rating 8 - Good. 246 out of 712 reviews" "
Rating 6 - Okay. 45 out of 712 reviews" "
Rating 4 - Poor. 16 out of 712 reviews" "
Rating 2 - Terrible. 8 out of 712 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gislenne

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Venice !!! It’s perfect, beautiful, friendly staff and the location…again PERFECTION!!! This will be my favorite and only hotel to stay in Venice!!!
Stayed 2 nights in May 2024
Response from pcm on May 26, 2024
Dear Gislenne, I would love all the reviews to be like yours! Thank you for this great feedback and can't wait to see you soon in venice at Hotel dell Opera. Best wishes,

10/10 Excellent

Melissa, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms, the staff was extremely friendly and welcoming ! Thank you for such a great experience!
Stayed 2 nights in May 2024
Response from pcm on May 19, 2024
Dear Guest, thank you for taking the time to review your stay. We are happy your stay went overall well, we will cherish all your comments preciously. I hope you will decide to visit us soon again. your sincerely

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real gem. Our room was spacious, air conditioning worked great, breakfast was delicious, the rooftop patio was lovely and quiet in the evening. Staff were friendly and helpful. Location is great but a little tricky to find the first time and is a bit of trek to reach if walking from Rialto ferry. The street and canal outside are bustling during the day but quiet at night. It was lovely to watch the gondolas float by from the window in our room and listen to their accordions and singers.
Stayed 3 nights in May 2024
Response from Daniele on May 21, 2024
Dear Guest, thank you very much for your kind words. Best regards

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room!
Stayed 2 nights in May 2024
Response from Daniele on May 9, 2024
Dear Guest,thank you for your feedback. It’s really precious for us.Best regards

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room we had with a nice balcony over the canal. Has a historic, yet updated and modern feel. Would recommend!
Stayed 1 night in Apr 2024
Response from Daniele on Apr 26, 2024
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Kanami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight walk from the water bus station. Chose a room facing the canal, and it did not disappoint! Room was tremendously spacious and beautiful for the price. Breakfast has minimal options however. Very walkable to numerous attractions. Would love to stay again!
Stayed 1 night in Mar 2024
Response from PCM on Mar 15, 2024
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2023
Response from Daniele on Dec 5, 2023
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Venice Hotel
Perfect hotel and room size. Amazing location and access to local shops. Our only complaint is that there was limited hot water for bathing during our trip.
Stayed 3 nights in Nov 2023
Response from Daniele on Nov 16, 2023
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

Cristiana, Fort Belvoir

Stayed 2 nights in Oct 2023
Response from Daniele on Nov 21, 2023
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2023
Response from Daniele on Oct 7, 2023
Dear Guest,thank you very much for your kind feedback and for the preference accorded to our hotel.Best regards

10/10 Excellent

Sharon, Mystic

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved this hotel. The location was great. The staff were just wonderful .. all of them! Room was clean and spacious. Morning breakfast was very good. We would definitely come back! Thank you!
Stayed 2 nights in Sep 2023
Response from Daniele on Sep 12, 2023
Dear Guest,thank you very much for your kind feedback and for the preference accorded to our hotel.Best regards

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem
Stayed 3 nights in Sep 2023
Response from PCM on Sep 9, 2023
Dear Nicola, thank you for taking the time to review your stay. We are happy your stay went overall well, we will cherish all your comments preciously. I hope you will decide to visit us soon again. Hotel dell’Opera Team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2023
Response from Daniele on Sep 8, 2023
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Mladen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 4 nights in Sep 2023
Response from Daniele on Sep 5, 2023
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a great location. Very friendly, helpful and knowledgeable staff at reception. Rooms are a little dated but clean and comfortable.
Stayed 3 nights in Sep 2023
Response from Daniele on Sep 5, 2023
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

Laura

Stayed 2 nights in Jul 2023
Response from Daniele on Jul 21, 2023
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given 5 stars but the mattress was hard & pillows flat. I would stay here again. Staff excellent nice breakfast buffet location 5 stars!
Stayed 1 night in Jul 2023
Response from Daniele on Jul 18, 2023
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

8/10 Good

Jorge

Stayed 2 nights in Jul 2023
Response from Daniele on Aug 1, 2023
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from PCM on Jun 23, 2023
Dear mrs Rontiris, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent location, excellent customer service. Hotel is clean, neat and has a superb location close to Plaza San Marco. Highly Recommended.
Stayed 3 nights in Jun 2023
Response from PCM on Jun 8, 2023
Dear Magda, we are very happy to learn your stay went overall well. The entire Team remains at your disposal for any further assistance. Hotel dell’Opera Team

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Hotel dell' Opera Team on Jun 11, 2023
Dear Charlene, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

Robert, Piketon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay here for 4 days…Hotel staff was very friendly and helpful with everything we ask for…close to shopping, restaurants, and sightseeing
Stayed 4 nights in May 2023
Response from Pcm on Jun 8, 2023
Dear Robert, thank you for taking the time to review your stay. We are happy your stay went overall well, we will cherish all your comments preciously. I hope you will decide to visit us soon again. I wish you a wonderful summer!Hotel dell’Opera Team

10/10 Excellent

Maxwell, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, clean room, up to date bathroom, excellent breakfast, and a prime location close by San Marco. Highly rated!
Stayed 3 nights in May 2023
Response from Daniele on May 23, 2023
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
V er ry nice and
Stayed 2 nights in Mar 2023
Response from Daniele on May 9, 2024
Dear Guest, thank you very much for your kind feedback and for the preference accorded to our hotel. Best regards

10/10 Excellent

ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. It was so convenient to all the main sites. The concierge was so helpful for arranging pickup when we left and recommending restaurants. Would stay here again if I ever return to Venice.
Stayed 1 night in Mar 2023
Response from Daniele, Reception on Mar 14, 2023
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gem of a property in Venice. Great location, quiet, safe, spacious. Would stay here again for sure.
Response from PCm on Dec 7, 2022
Dear , we are very happy to learn your stay went overall well. The entire Team remains at your disposal for any further assistance. Hotel dell’Opera Team

10/10 Excellent

jonathan

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. The staff was very helpful. The weather kept us stuck inside our first day in Venice but I loved the room so much that I actually didn’t mind. Would definitely stay there again.
Stayed 1 night in Nov 2022
Response from Daniele on Dec 5, 2022
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff available and helpful
Stayed 2 nights in Oct 2022
Response from Daniele, Reception on Oct 22, 2022
Dear Guest, thank you very much for your kind words. Best regards

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location …
Stayed 4 nights in Oct 2022
Response from Daniele, Reception on Oct 22, 2022
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Nice room.
Stayed 2 nights in Oct 2022
Response from pcm on Oct 20, 2022
Dear Scott, we are very happy to learn your stay went overall well. The entire Team remains at your disposal for any further assistance. Hotel dell’Opera Team

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 2 nights in Aug 2022
Response from Opera on Sep 9, 2022
Dear Frank, thank you for taking the time to review your stay. We are happy your stay went overall well, we will cherish all your comments preciously. I hope you will decide to visit us soon again. Hotel dell’Opera Team

10/10 Excellent

Zayed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this place.
Stayed 2 nights in Jul 2022
Response from Daniele on Jul 21, 2022
Dear Guest, thank you very much for your kind words. Best regards

8/10 Good

Edward W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, but the a/c was a bit lacking. All in all, really nice, great location, great staff — very helpful.
Stayed 1 night in Jun 2022
Response from Daniele on Jun 20, 2022
Dear Guest, thank you for your kind feedback. Best regards

10/10 Excellent

Deanna, Lake Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cool location. Tucked on a quiet canal. Would love to return here when I visit again.
Stayed 1 night in Jun 2022
Response from Daniele on Jun 20, 2022
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a small side canal, it worked out great to arrive by water taxi right to the front entrance. Full of charm and helpful staff. 5 minute walk to San Marco Square. Lots of small shops in vicinity and a famous theater (forgot name). Not many dining options though and no food delivery there. Breakfast had to be ordered the night before, not a fan of that. It’s a little difficult to find on foot & I got lost coming back from San Marco after dark.
Stayed 2 nights in Mar 2022
Response from PCM on Mar 24, 2022
Dear Guest, thank you for staying in Venice. Hoping you enjoyed your stay at our little Hotel. Kind regards, Hotel dell’Opera Staff

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Daniele, Reception on Mar 24, 2022
Dear Guest, thank you very much for your kind feedback. Best regards

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel with antique-furnished rooms, perfectly located on a gondola-lined canal, steps away from beautiful Teatro Fenice. Great cafes, shops and romantic outdoor dining at every turn. Start your day early walking 5 minutes through crowd free streets to a breath-takingly tourist-free Piazza San Marco. Don’t miss having a quiet afternoon picnic or aperitif on the hotel’s enchanting rooftop terrace. A water taxi can take you door to door to the airport - but you won’t want to leave!
Stayed 3 nights in Sep 2021
Response from Daniele, Reception on Sep 23, 2021
Dear Guest, thank you very much for your kind words. Best regards

10/10 Excellent

Ramone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Daniele, Reception on Sep 20, 2021
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

8/10 Good

Tara

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Daniele, Res Dept on Jul 13, 2020
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location. 5 minute walk from San Marco Square. Very friendly staff.
Stayed 2 nights in Feb 2020
Response from Daniele, Res dept. on Feb 20, 2020
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Daniele, Res Dept on Feb 19, 2020
Dear Guest, thanks for staying with us. We appreciate your feedback. Best regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Daniele, Res Dept. on Feb 19, 2020
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Daniele, Res Dept. on Feb 17, 2020
Dear Guest, thank you for your feedback. It’s really precious for us. Best regards

10/10 Excellent

Sadia, Glasgow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly hotel with friendly staff. Excellent location a few minutes walk from SAN Marco square. Room cleaned daily. Lovely breakfast with something to suit everyone. Would definitely return to this hotel.
Stayed 4 nights in Feb 2020
Response from hotel dell'opera on Feb 13, 2020
Dear Guest, thanks for staying with us. We appreciate your feedback. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, helpful and polite. Hotel is nicely situated : close to both Rialto and San Marco :-) Would definitely visit this hotel again.
Stayed 4 nights in Jan 2020
Response from Daniele, Res Dept. on Feb 4, 2020
Dear Guest, thank you very much for your kind words. Best regards

10/10 Excellent

KCarnage, Hampshire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely, traditional piece of Venice. We had a gorgeous triple canal view room which let us see how life in Venice works. The staff were always smiling and happy to help. They all spoke brilliant English. On first day they gave us a map and warned us that google maps doesn’t work well - how right they were! Breakfast was tasty and plentiful. We would absolutely stay here again. The location was perfect with lovely restaurants and shops very close by and St Marcs a 5 minute walk away. Loved it!
Stayed 2 nights in Jan 2020
Response from Hotel dell'Opera on Feb 3, 2020
Dear Guest, thank you very much for your kind words. Best regards

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Daniele, Res dept. on Jan 24, 2020
Dear Guest, thanks for your nice feedback. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with big bed. Remodeled bathroom. Staff in hallway can be loud at strange hours.
Stayed 3 nights in Dec 2019
Response from Daniele, Res dept. on Dec 27, 2019
Dear Guest, thanks for your feedback. It would be precious for our improvements. Best regards

10/10 Excellent

Switlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, visit Venice it is fine.
The hotel was nice. We enjoyed our stay. Our room had a little patio. The staff were very friendly. Venice is open for business, the places have been fixed up after the high tide in November.
Stayed 6 nights in Dec 2019
Response from Daniele, Res Dept. on Dec 15, 2019
Dear Guest, thanks for staying with us. We appreciate your feedback. Best regards