Exterior

Reviews of Tamarind Hills

4.5 out of 5
Tamarind Hills
Ffryes Beach, Valley Church, Antigua

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 115 reviews" "
Rating 8 - Good. 24 out of 115 reviews" "
Rating 6 - Okay. 4 out of 115 reviews" "
Rating 4 - Poor. 3 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Shermain J. on May 13, 2024
Thanks for sharing your 5-star review Carmelo. We appreciate the positive feedback. Hopefully you will come visit us again soon.

10/10 Excellent

Nicollette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, prettiest beach!
Stayed 5 nights in Mar 2024
Response from Shermain J. on May 13, 2024
Hello Nicollette. Thank you so much for sharing your 5-star review. We are particularly happy that you enjoyed our beautiful beach and property. We hope to see you again soon!

10/10 Excellent

Kahtalia

Travelled with family
Liked: Property conditions & facilities
Adriano and Bancroft were super friendly and welcoming. When I checked in at 5pm and interacted with both hosts, I couldn’t stop smiling. Excellent service, they’re both very detailed and charming. Ambience and aesthetics - 10/10. Would stay at Tamarind every given opportunity.
Stayed 3 nights in Apr 2024
Response from Shermain J. on May 13, 2024
Thank you so much for your glowing review Kahtalia. We're delighted to hear that Adriano and Bancroft made such a wonderful impression during your check-in and that their attention to detail and charm added to your experience. It's great to know that you enjoyed the ambiance and aesthetics of our property as well. We truly appreciate your high rating and look forward to welcoming you back to Tamarind Hills at every given opportunity!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5 night stay was so wonderful. Every one of the staff was so pleasant and welcoming and there to help with anything. We stayed in a one bedroom suite room which was located at the top of the hill. The mix of stairs and hills to walk was no joke but I will say the views from our room were so beautiful and probably nicer than the lower rise. They do have a shuttle but we opted for the exercise to work off all of the drinks and food. The beach was so gorgeous and clean. The location of the resort isn’t very walkable but there are a few things in walking distance that we checked like Dennis Beach Bar on Fryes Beach, Darkwood Beach and Aunti Cavells across the street. Otherwise the resort will arrange for a taxi to go anywhere. Shaine was our taxi driver and he was always available and very knowledgeable about the area and island. Jolly Harbour was the closest “town” that had the grocery store, bank machine and some good restaurants which was only about 5 min car ride. We checked out all of the areas on the island and agreed this location was the best. You can get to English Harbour in 35-40 mins for a day trip or go up to St Johns in 25-30 mins. This side of the island has the sunsets and they are absolutely beautiful at Tamarind Hills. If you want to be close to the action I would recommend staying more in Jolly Harbour but if you want a beautiful resort, beach, views, etc. Tamarind Hills is a great option. We would absolutely book again and would recommend to anyone.
Stayed 5 nights in Apr 2024
Response from Shermain J. on May 13, 2024
Thank you so much, Jennifer, for sharing such a detailed review of your stay with us! We're thrilled to hear that you enjoyed your five nights at our resort, from the stunning views from your suite at the top of the hill to the beautiful, clean beach. It's great to know that our staff made you feel welcomed and that Shaine provided excellent taxi service, enhancing your exploration of the island. We appreciate your recommendation and are so glad that Tamarind Hills met all your expectations. We look forward to welcoming you back on your next trip!

10/10 Excellent

Heather Michelle

Stayed 3 nights in Mar 2024
Response from Shermain J. on May 13, 2024
Dear Heather,Thank you for sharing your 5-star review. We are truly happy that we were able to meet your expectations. We hope to see you again soon.

10/10 Excellent

Sang hee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Shermain J. on May 13, 2024
Hello Sang. Thank you for sharing your 5-star review. We hope to see you again soon!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Incredible views, incredible rooms. Incredible staff
Stayed 5 nights in Mar 2024
Response from Shermain J. on May 13, 2024
Thank you so much for your high recommendation Jason! We're thrilled to hear that you enjoyed the incredible views, our rooms, and the service provided by our staff. Your kind words mean a lot to us, and we look forward to welcoming you back soon.

10/10 Excellent

Elena, new hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect stay! Beautiful rooms, grounds, and beach and walkable to several other beaches . Restaurant and bar were wonderful. Staff was very friendly and accommodating. Cannot wait to return!!
Stayed 7 nights in Feb 2024
Response from Shermain J. on May 13, 2024
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay, from our beautiful rooms and grounds to our restaurant and bar. It's great to know that our staff made your experience even more special. We're looking forward to welcoming you back for another perfect stay!

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service
Quiet and chill resort, but could use some clean up on grounds as they aren't that pretty to look at (though view of beach is lovely). No hot tub / spa, which was disappointing (some units have their own, which of course costs more). Learned that the property now offers a day pass for folks coming off of cruise ships, which is likely to totally change the vibe. Food was ok, could be better for the price.
Stayed 7 nights in Mar 2024
Response from Shermain J. on Mar 12, 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the peaceful atmosphere of our resort and the beautiful beach views. Your feedback is invaluable, and we're taking your comments about the cleanliness of the grounds very seriously. We are committed to enhancing the beauty of our surroundings and will be addressing this immediately.We understand your disappointment regarding the lack of a communal hot tub or spa. We strive to offer a variety of amenities and accommodations to suit different preferences and budgets, including units with private hot tubs. We appreciate your feedback and will consider how we might improve our amenity offerings in the future.The introduction of a day pass for cruise ship passengers is part of our effort to provide more people with the opportunity to enjoy our resort. We are closely monitoring the impact of this change on the resort's atmosphere and will make adjustments as necessary to maintain the tranquil environment our guests have come to expect.Regarding your dining experience, we are sorry to hear that the food did not meet your expectations, especially considering the price. We pride ourselves on providing quality dining experiences and will review our offerings and pricing to ensure they reflect the value our guests anticipate.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

8/10 Good

venecia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful the staff was great and the location was perfection. We had a wonder stay at Tamarind Hills.
Stayed 3 nights in Mar 2024
Response from Shermain J. on Mar 12, 2024
Thank you for your positive review Venecia. We hope you will come visit us again soon.

6/10 Okay

Ricky, Oak Lawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
21. Pros: •stunning views and lovely beach •several great waitress and bar staff, such as Brittany, Gavisha, and Kemet (Adriano at desk was very helpful) •aesthetically beautiful bathroom •offering of in-room spa services •Snapper tacos, whole snapper, lamb chops snd the steak dinner were good Cons/Suggestions: When you’re on vacation it’s the little details that matter, like… •asking a guest if they they want taste the wine before you pour a glass •covering the juice at the breakfast bar (as one might expect, there are many bugs/flies) •waitstaff knowing the menu (eg: ceviche comes with chips—one waitress said they didn’t have them, another said they did, the chef confirmed this) •staff communication on stock of items (front desk asked that we call the restaurant for cigars; they in turn said they used to have them, but no longer do) •robes reminiscent of a hospital gown and only one had a belt provided •give guests more than one set of towels per person and when requested, actually bring them to the room (had to go to the front desk to follow up after 3 hrs of waiting) Can’t say we’ll never return, as it’s a beautiful property. We’ll need to gauge the experience we’re seeking and temper expectations before coming again.
Stayed 4 nights in Feb 2024
Response from Shermain J. on Mar 6, 2024
Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed the stunning views, lovely beach, and the service provided by Brittany, Gavisha, Kemet, and Adriano. It's also great to know that our aesthetic bathroom design, in-room spa services, and culinary offerings met your expectations.We deeply value your observations and constructive criticism as they are crucial in our ongoing efforts to enhance every guest's experience. Please accept our sincere apologies for the inconsistencies and oversights you encountered during your stay. We have taken note of each point you've raised regarding wine service, breakfast bar hygiene, menu knowledge, internal communications and room amenities.Your feedback is invaluable in helping us improve and rectify the areas where we may not have met our guests' expectations. We are committed to providing a flawless experience and your comments are integral to achieving this goal.We hope to have the opportunity to welcome you back in the future, where you can witness the improvements made from your suggestions.

8/10 Good

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area! Disliked mosquito and possible bed bug bites
Stayed 5 nights in Feb 2024
Response from Shermain J. on Mar 6, 2024
Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to see that you appreciated the location and hope it provided a memorable backdrop to your visit.We want to address your concerns regarding mosquitoes and possible bed bug bites with the utmost seriousness. Please be assured that we maintain the highest standards of cleanliness and pest control to ensure the comfort and health of all our guests. After a thorough investigation, we can confirm that there have been no instances of bed bugs at our property. The issue you experienced is likely attributable to insects that appear during the evenings and ate common in this sort of tropical environment which enter the room if the doors are left open.To mitigate this, we recommend guests keep their doors closed once the sun has set and to make use of insect repellent. Our team is also more than happy to assist with any additional measures to enhance your comfort.Your wellbeing is our top priority, and we sincerely apologize for any discomfort you experienced. We appreciate your bringing this to our attention, as it allows us the opportunity to improve and ensure that all aspects of our guests' stays are enjoyable.We hope this experience will not deter you from visiting us again. We look forward to the opportunity to welcome you back and provide a more comfortable and enjoyable experience.

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Shermain J. on Feb 16, 2024
Thanks for taking the time to leave us a 5-star review. We truly hope you will come visit us again soon.

10/10 Excellent

Angela L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our vacation here! We will be back. Beach and views are stunning and food and drinks were amazing.
Stayed 3 nights in Dec 2023
Response from Shermain J. on Feb 9, 2024
Dear Angela,Thank you for leaving us such a positive review. We are absolutely delighted that you enjoyed your time with us. We look forward with much anticipation to see you again soon! All the very best!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting better and better!!
Thanks Tamarind Hills for another glorious stay. What a great job you have done developing the place… it looks terrific. The restaurant was fantastic- particularly the mahi mahi, fish tacos & tuna tartare. Great friendly staff. Thank you.
Stayed 4 nights in Jan 2024
Response from Shermain J. on Feb 5, 2024
Thank you so much for your wonderful review and for choosing Tamarind Hills for yet another stay! We're thrilled to hear that you enjoyed the beauty and ambiance of the place, as well as the culinary delights at our restaurant. Your kind words about our mahi mahi, fish tacos, and tuna tartare are especially appreciated, and we'll make sure to pass your compliments to our culinary team. We're also glad to know that our staff made your stay even more memorable with their friendly service. We look forward to welcoming you back again..

10/10 Excellent

Vanessa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Shermain J. on Feb 5, 2024
Thank you taking the time to leave us a 5-star review. We truly appreciate you choosing Tamarind Hills for your getaway and hope we get the chance to see you again very soon!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Shermain J. on Jan 24, 2024
Thank you for taking the time to leave us a positive 4-star review Chris. If there's anything we could have done to make your stay even more memorable we welcome the feedback. We hope you will come visit us again soon!

4/10 Poor

Kelly

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful views. Massive amount of mountain climbing to get to and from the room. Shower was clogged the entire week of our stay. Chef was polite. The woman that checked us in was polite. Food was insanely overpriced, extremely small TINY portions, extremely limited options, accommodating at first but after the second meal special requests, even due to allergies, just seemed to be annoying. Obviously everyone is on island time, but there were multiple instances daily where we ordered things and just flat out never got them and upon asking would find out that it was just forgotten. Peaceful property. Quiet location. Not really near any shopping, outside dining, etc. Taxis to St John’s were over $120. TONS of bugs, bring bug spray!! OH and the amount on your receipt at check out is NOT what they will charge your card. They will absolutely upcharge your card after you check out and leave the property.
Response from Shermain J. on Feb 5, 2024
We appreciate you taking the time to share your feedback about your recent stay at our property. We're glad to hear that you enjoyed the beautiful views and found peace and quiet at our location. It's also great to know that our chef and the staff member who checked you in were polite and made a positive impression.However, we are genuinely concerned about the issues you encountered, and we sincerely apologize for any inconvenience. The difficulty in accessing your room due to the property's terrain, the shower clog, and the unsatisfactory experience with our dining options and service do not meet the high standards we set for guest experience. Please be assured that we take your comments seriously and will address these matters with our team to ensure improvements are made.Regarding the charges on your card, we aim for transparency and accuracy in our billing, and it's troubling to hear that your experience differed. We urge you to contact us directly so we can review your bill together and rectify any discrepancies promptly.We understand the importance of every aspect of a guest's stay and are committed to providing a comfortable and enjoyable experience. We hope you will give us the opportunity to better serve you in the future and restore your confidence in our property.

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
They are not ready for guests. Failure to launch is the best way to put it. The wait times for food was absurd. Not enough chairs or towels for the beach. And the flies were so bad, you couldn’t eat.
Stayed 5 nights in Dec 2023
Response from Shermain J. on Jan 20, 2024
I'm sorry to hear about your disappointing experience. Your feedback is extremely valuable to us, and we are committed to addressing these concerns.We apologize for the inconvenience caused by the extended wait times. We are actively working to improve our kitchen efficiency and staff training to ensure quicker and more reliable service.We acknowledge the shortage of chairs and towels at the beach. Steps are being taken to increase our inventory to accommodate all our guests comfortably.The discomfort caused by flies is and island-wide issue and a concern we take seriously. We are implementing more rigorous pest control measures and exploring environmentally friendly solutions to mitigate this issue.Your experience is not indicative of the high standards we strive for. We hope you will give us the opportunity to make amends and provide a better experience in the future.

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Shermain J. on Jan 3, 2024
Dear Josh,Thank you for sharing your 4 Star review. Please don't hesitate to let us know if there's any way we can improve. We hope to see you again soon!

10/10 Excellent

Sujatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely gardens Good room with good views The Pilates/ yoga / nature walks were advertised in the reception as free. What was not made clear is that 4 people need to sign up for the class, for the class to go ahead. We turned up on 2 occasions to find that the class/ walk was not on.
Stayed 6 nights in Nov 2023
Response from Shermain J. on Nov 29, 2023
Dear Sujatha, thank you for taking the time to leave us a constructive review. It seems you liked the property's beauty and the view from your room, but were disappointed that the free Pilates, yoga, and nature walks were cancelled because not enough people signed up. This should have been communicated to you in advance. Your feedback is helpful and we will work on improving this.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
The property is beautiful and well taken care of. The only downfall is the time of year I went being downtime and many places not open back up. Also there was issues with water and which made a couple days inconvenient especially with the outside activities and no distinct hot water gauge. It would’ve been nice to be aware so I could’ve planned accordingly prior to arrival. Better fly and mosquito maintenance if have open restaurant facilities. But as said in beginning the view and property made the trip awesome. All staff were friendly and very helpful.
Stayed 7 nights in Oct 2023
Response from Shermain J. on Oct 21, 2023
Firstly, we want to extend our heartfelt gratitude for choosing to stay with us and for your kind words regarding our property's beauty and the friendliness of our staff. We are delighted to know that these aspects made your trip awesome. It is always encouraging for our team to receive positive feedback as it often serves as a reminder of what we are doing right.However, it is with sincere regret that we note the inconveniences you experienced during your stay, particularly concerning the seasonal downtime, water issues, and the presence of flies and mosquitoes. We apologize for any discomfort or inconvenience these issues may have caused and appreciate you bringing them to our attention.Seasonal Downtime: We understand the disappointment that comes with finding nearby attractions or facilities closed during certain times of the year. We are taking steps to improve our communication with guests about what to expect during the off-peak season and will ensure that future booking confirmations provide this information.Water Issues: The issue you experienced with the water, especially the lack of a distinct hot water gauge, is indeed concerning, and we apologize for the inconvenience this caused. Please be assured that we are addressing this with high priority to prevent similar situations in the future.Pest Control: We are also sorry to hear about your experience with flies and mosquitoes. We are currently enhancing our pest control measures, particularly in our open dining areas, to improve our guests' comfort and dining experience.Pre-Arrival Communication: Based on your feedback, we are implementing a more detailed pre-arrival communication strategy. This information will include specifics about property maintenance, seasonal changes in service, and any scheduled works that may impact the guest experience.Your feedback is crucial in helping us improve, and we want to assure you that we are taking comprehensive measures to address the points you have raised. We hope these incidents will not deter you from choosing to stay with us again in the future. Our team is committed to delivering an improved experience that aligns with the high standards our guests expect and deserve.

10/10 Excellent

Demetria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only problem i had was how expensive the food was on and off the hotel.
Stayed 4 nights in Aug 2023
Response from Shermain J. on Oct 21, 2023
Thank you for taking the time to review your recent stay with us. We are thrilled to receive a 5-star rating despite the concerns you raised regarding the dining experiences. Your feedback is invaluable and helps us ensure that our standards are not just met but exceeded.We understand that optimal dining is a crucial part of any travel experience, and we regret to hear that you found the food options, both at our property and nearby, to be more expensive than anticipated. We strive to provide a range of options that cater to the diverse needs and preferences of our guests, and will continue to work on this for the future.

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, friendly staff. Restaurant food wasn’t very good. Overall, property, rooms and setting were beautiful and inviting.
Stayed 4 nights in Aug 2023
Response from Shermain J. on Aug 22, 2023
Dear Joanna. We appreciate you leaving this review. Though we are happy that you were pleased with the resort amenities we do realize that we could improve on the restaurant offering. Also bearing in mind that our menu has been substantially reduced due to the low season. Things will return to normal for the winter period and we do hope you will give us another opportunity to deliver a stellar experience.

10/10 Excellent

duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The People were the best part of our stay at Tamarind Hills.
Stayed 5 nights in Aug 2023
Response from Shermain J. on Aug 14, 2023
Hi Duane,We truly appreciate you sharing feedback on your stay with us. We do agree that our staff are certainly the best part of our guests' stay and we are always delighted when their service meets and even surpasses expectations. We will be sure to share this with them. We hope to see you again soon.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our visit and we would definitely be visiting again. Reason being: 1. The scenery was truly BEAUTIFUL; waking up to such every morning was just beyond breathtaking. 2. The room was aesthetically pleasing and spacious 3. Staff? friendly and comforting for sure We would consider our visit as the perfect get away. Thank you so much for having us!
Stayed 3 nights in Aug 2023
Response from Shermain J. on Aug 18, 2023
Dear Sandra, thank you for taking the time to share your experience with us. We are always delighted when guests leave us happy and eager for their next return. We hope to see you again soon. Have a wonderful rest of the summer.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view of surrounding.
Stayed 6 nights in Jul 2023
Response from Shermain J. on Aug 4, 2023
Dear Mario, we are happy that you enjoyed your time with us, enough so to share this wonderful 5-star review. We are indeed known for our breathtaking views and appreciate you acknowledging this. We truly hope to see you again soon!

10/10 Excellent

Mauricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely beautiful. Pictures do no justice. Clean and well kept. Beautiful room for views. A lot of walking of stairs and inclines to get up and down to the beach and main pool. The only thing that wasn’t great about this place was the food. Not really good and overly expensive. No true local or authentic Carribean cuisine.
Stayed 3 nights in Jul 2023
Response from Shermain J. on Jul 25, 2023
Dear Mauricia, thank you for leaving us this 5 star review. We are delighted that you enjoyed the property. We are definitely looking at making a few changes at the restaurant and will take your comments into serious consideration. Hopefully we will have this drastically improved for the next time you visit us. All the best and thank you for choosing Tamarind Hills.

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is gorgeous. Rooms are spacious and very comfortable. There is not much to do on the property and is more of a beach/relaxation vibe (the beach is beautiful & 3rd parties jet ski to the beach where you can rent for 30-60min). There is currently on 1 restaurant operating & it has a rather small menu. It is pricy for the portion size, however, that can be expected on a resort. There is a gym but no spa or "store" on the property. There is a supermarket about a 10 min drive where can find all necessities. I did enjoy my stay at Tamarind Hills and got a nice tan! The staff was awesome & knowledgeable about things to do on the Island. They were also able to book a snorkeling & a sunset cruise for us. Overall, it was a wonderful experience.
Stayed 7 nights in Jul 2023
Response from Shermain J. on Jul 18, 2023
Dear Jenna, thank you for taking the time to leave us this wonderful review. We are happy that your time with us met your expectations and that you had a memorable time. We are working on expanding activities on property as well as enhancing our menu at the restaurant. We hope to see you again soon. We'd love the opportunity to ensure that your next visit is even better than the first.

10/10 Excellent

supaporn

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Tamarin Hills, Staying there for 7 nights and lovely staff beautifu property and the beach is beautiful. Only one thing we don't like they don't have full size tall mirror. Can't see ourselves when we getting ready.
Stayed 7 nights in Jul 2023
Response from Shermain J. on Jul 13, 2023
Hello and thank you for taking the time to leave us this 5-star review. We are always happy when guests share their positive experience with us. We have taken note of your recommendation and will certainly look at how we can make this better. Thank you again and hope to see you again soon!

10/10 Excellent

Ivy

Travelled with family
Teramimd Hillls was absolutely perfect!
Stayed 4 nights in Jul 2023
Response from Shermain J. on Jul 12, 2023
Hi Ivy,Thank you for taking the time to leave us your brief but positive review. We are happy that you enjoyed your time with us and hope to see you again soon.

8/10 Good

Deserie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and property. Ocean view, spacious terrace, beach and pool walking distance.
Stayed 5 nights in Jun 2023
Response from Shermain J. on Jun 12, 2023
Thank you for taking the time to leave us a review Deserie. We are happy you were pleased with the property and your experience with us was a positive one. We hope to see you again soon!

10/10 Excellent

RACHEL

Stayed 3 nights in Jun 2023
Response from Shermain J. on Jun 28, 2023
Hi Rachel! Thanks for sharing your positive 5 star review. We are happy that you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Jonasia Charday

Liked: Cleanliness, amenities, property conditions & facilities
Tamarind Hills exceeded my expectations. I’ve been all over the world and this has been the best resort I’ve ever stayed in. The service was amazing, the workers are friendly, they seem really happy to help you in any way they can. The grounds are extremely clean & they clean the rooms thoroughly every single day. I had the ocean view jacuzzi suite & it was very sexy. The views from the jacuzzi was immaculate! This resort is def a resort for couples. I’d feel odd if I didn’t come with my husband tbh. It’s not a resort for just friends or family, it’s very romantic & perfect for honeymoons, anniversaries or baecations. I came here for my husband’s birthday and we had a blast. Mr. James was really nice! He helped us with anything we needed the entire trip, whether it was a ride to our room or a cab. He was very nice & helpful. I will say that Tamarind Hills is exactly that.. HILLS. If you’re lazy, this isn’t the place for you. The hills are really steep so be prepared to hike from your room and back. The beach is gorgeous & the pool is beautiful, it’s a plunge pool attached to the resort restaurant. The only thing that I felt could’ve been better was the menu at the restaurant, it was very limited. I wish they had more options especially for breakfast. I was looking forward to having date night dinner there every night but the lack of options made me make reservations off the resort which kinda sucked because I did not want to leave the resort. We will def be back, 10/10!
Stayed 3 nights in Jun 2023
Response from Shermain J. on Jun 5, 2023
Hello Donasia, thank you so much for your wonderful review. We are extremely delighted that we exceeded your expectation as this is something we pride ourselves on doing at all times with each guest that stays with us. We have noted your remarks on the restaurant and menu and plan on making some updates in the near future. We do hope to see you again soon. Cheers!

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful views and amazing beach, you dont need to leave.
Stayed 7 nights in Apr 2023
Response from Shermain J. on Jun 5, 2023
Thank you for your kind review Michele. If there was anything we could improve on please don't hesitate to let us know. We hope to see you again soon.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous beach
Stayed 3 nights in Apr 2023
Response from Shermain J. on Apr 14, 2023
Thanks for the review Tina. We are happy you enjoyed our beautiful beach. It is certainly one of our best assets. We hope to see you again soon!

10/10 Excellent

Matthew J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Built on a very picturesque hillside overlooking the ocean. Amazing views and beach. Great service at the bar. Beach cabanas need an upgrade.
Stayed 5 nights in Jan 2023
Response from Shermain J. on Apr 7, 2023
Hi Matthew. Thank you so much for taking the time to leave us a review. Your feedback is so important to us. We are happy that you enjoyed your time with us especially at the bar. I am noting your comments on the beach cabanas. We will be sure to take a close look at this for future.

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Shermain J. on Jun 5, 2023
Thank you for taking the time to rate us. We are happy to see that you were pleased with your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Tamarind Hills is a beautiful property that is very clean and well maintained.
Stayed 6 nights in Mar 2023
Response from Shermain J. on Apr 5, 2023
Thank you for taking the time to leave us a review. We are delighted that your stay met your expectations. We hope to see you again soon.

8/10 Good

Andriana

Liked: Cleanliness, property conditions & facilities
Our driver Shaine was amazing as was Gavisha "Trouble" in the main restaurant. The rest of the staff was also very lovely and gave us great recommendations on local places to eat. Nafudn at the front desk was great and helpful as well. The hotel and grounds are very nice but beware if you are staying in any suites high up on the hill - the walk is unbearable but luckily they can drive you up to your suite. Lunch and dinner was ok with limited options and very small portions while being pricey - probably main reason we only ate at the hotel handful times for dinner. Breakfast wasn't great either with limited options. Also limited amount of sunbeds with shade on the beach so if you do not get there early, then you are out of luck. We were also berated by a women claiming because she had bought a villa at Tamarind Hills she should always have a selection of sunbeds and the area of sunbeds with shade are hers - which was false and no one from the resort told us anything about that.
Stayed 4 nights in Mar 2023
Response from Shermain J. on May 13, 2024
Thank you for your feedback, Adriana. We're thrilled to hear that Shaine, Gavisha, and Nafuda made your stay enjoyable and provided excellent service. We appreciate your compliments on our staff and grounds as well. However, we're sorry to hear about your dining experience and the issues with the sunbeds on the beach. We strive to provide a variety of dining options and will take your comments into consideration as we continue to improve our services and culinary offering. Regarding the beach, we'll ensure our policies are clearly communicated to all guests to prevent any future misunderstandings. We also plan to expand our beach amenities. Thank you for bringing these matters to our attention. We hope to welcome you back and exceed your expectations in the future.

10/10 Excellent

Boyd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent 5 nights at the excellent Tamarind Hills. The property is set in a beautiful location overlooking Frryes beach. Our accommodation was clean, well-maintained, and had everything we required. The property itself is also well maintained with a nice restaurant and all beach facilities. Communication before and during our stay with the staff was excellent in particular Nafuna who was a star.
Stayed 5 nights in Mar 2023
Response from Shermain J. on Mar 26, 2023
Hi Boyd! Thank you for your kind review. We are simply delighted that your experienced with us met all your expectations. We look forward to seeing you again and will definitely let Nafuna know of the raving review you gave her. Until next time, take care!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Very nice hotel but lacks communication…… I made reservations for my girlfriends birthday and wanted ballons/flowers delivered on her special day. Needless to say they dropped the ball! I was told “We were calling your room several times but no answer”. Why would we be in our room? We’re on vacation! Plus I figured I would get her out early so they can come drop off everything and be a surprise when we return. We were given a bottle of champagne as an apology. Special shout out to the front desk and bartenders! Very professional and made sure we were treated well… My suggestion is to use WhatsApp as a form of communication to reach hotel guest or email. Lastly please change your restaurants menu! That’s a bland Italian menu and doesn’t fit the Caribbean vibe. Sheer Rocks restaurant has a nice menu! You might want to take notes from them and for flavor…..
Stayed 3 nights in Mar 2023
Response from Shermain J. on Mar 26, 2023
Dear James, we thank you for taking the time to leave this positive and constructive review. We definitely see where we could have done things differently and will work to correct this. We are happy to hear that the front desk reception and bartender services were up to par. We truly strive to make all our guests happy. We hope we get the chance to see you again and make your next experience more memorable.

10/10 Excellent

Keneil Andrew

Stayed 3 nights in Mar 2023
Response from Shermain J. on Apr 14, 2023
Hi Keneil! Thank you for this 5-star review. We are happy to see that you enjoyed your time with us.

10/10 Excellent

Jamie Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from Shermain J. on Apr 7, 2023
Thank you for taking the time to give us this 5 star review, Jamie. We hope to see you again soon.

6/10 Okay

Lauren

Travelled with partner
Stayed 4 nights in Feb 2023
Response from Shermain J. on Apr 7, 2023
Hi Lauren! Thank you for taking the time to leave this 5 star review. We are always keen to know what our guest experience is like and this helps us stay on the right track. We hope to see you again soon!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible. They made us feel welcomed and encouraged us to enjoy our time at the hotel and on the island. The hotel is clean and the grounds are well kept. The views overlooking the water are breathtaking and you may have a tough time leaving. We will be back in the future.
Stayed 7 nights in Feb 2023
Response from Shermain J. on Feb 24, 2023
Hi Daniel! Thank you for taking the time to leave us this wonderful review. We are especially happy to hear how helpful the staff was during your stay. It our mission to deliver the best experience possible to all our guests. Knowing that we have accomplished that is rewarding. We look forward to seeing you again soon.

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love our stay. The stay was friendly. The beach is beautiful with a local flair. The rooms are huge. It was great!! Highly recommend
Stayed 5 nights in Feb 2023
Response from Shermain J. on Feb 21, 2023
Thank you for taking the time to leave us this wonderful review. We are delighted that you enjoyed your stay and look forward to welcoming you again.

8/10 Good

John, falmouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There are both good and bad parts. The good, the property is beautiful, it is built right onto the hills and faces the beach directly and the views are amazing. The beach is perfect too.The rooms are extremely comfortable, tastefully decorated and well equipped. We needed nothing. Our balcony had a sunken hot tub and very comfortable couch and lounge chairs. There is no cable TV but a smart TV is there but be aware that USA programs like Hulu and YouTubeTV are blocked. The negative. This resort is not for the faint of heart. We were on the upper levels and there is no elevator. We had to climb 174 steps to reach our unit. It really was unbearable and honestly the stairs are extremely unsafe, no railings, very steep pitch and not uniform in height. The alternatives were to walk the road, but it too was so steep you felt unsafe, and my traveling partner slipped and took a nasty fall. They do offer a shuttle, but it is very inconvenient, and you may have to wait 10-15 minutes for it. This place is very isolated, so the beach was uncrowded and in 2-weeks we never saw more than 10 people on the beach, which was nice. The beach is safe and the water was divine. We wish we could say good things about the restaurant but it is not possible. Incredibly overpriced, our bagel with salmon, small fruit bowl, one coffee and one beer was $65. The portions are very small too. Every guest we talked to basically ate one meal only and went elsewhere after. The location is beautiful.
Stayed 14 nights in Feb 2023
Response from Shermain J. on Feb 24, 2023
Dear John, thank you for choosing Tamarind Hills for your vacation and for sharing this review. Your feedback helps us improve on our guest experience. We are aware that moving around the resort can be a bit challenging due to the hilly terrain and we assure you that we are working on improving this as best as we can. Despite this, we are happy that you had a pleasant and enjoyable time with us overall and we do hope you will choose us again.

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property!! Grounds, rooms, service was all top notch! Highly recommend!
Stayed 9 nights in Jan 2023
Response from Shermain J. on Feb 10, 2023
Hello Jodi! Thank you so much for the excellent review. Our aim is to always exceed guest expectations and we are pleased to hear that you had a wonderful experience with us. We do hope to see you again soon.

10/10 Excellent

Pratik

Stayed 3 nights in Feb 2023
Response from Guest Relations on Feb 7, 2023
Thank you. We are delighted you had such a great time.