Châteaux à Valley

« nous avons aimé notre séjour a l'hotel tout était correct, par contre pour se qui est du service et de la nourriture du Penny's Diner s'était vraiment pas du même niveau que l'hotel. »

« Friendly staff, excellent breakfast, nice room, cleaned every day »

« Ok »

« Elevators broke »

« First of all I was told that I could not have a guest for the same price, and that I will be the only one in the room. Then I said this is weird, and he checked something there and said ok it will be the same price. I told him that I will be staying for just 2 to 3 hours instead of all night, and he went on to tell me that we need to leave as I say so even though I booked the room for the whole night. I left by 1730 just 2 and 1/2 hours later. I noticed that he went on and charge my credit card...

« Our room was clean, except for a piece of trash between the desk and tv stand. On our 3rd day, I had only asked for new towels and trash to be taken out. The house keeper I found only spoke spanish, i used my translater on phone. She said she would take care of it, even though it wasnt on her list, but she gave no extra wash cloths or hand towels and she did re make the beds. Not a complaint. The pool was down the 1st day but then it was working again. When we checked in, the desk person was...

« Lois was very friendly during breakfast. She made sure everything was well stocked and everyone was well taken care of. She was very friendly and helpful »

« Very nice hotel and room was great. Only downside would be limited parking if you have a trailer or Uhaul »