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Reviews of TH La Thuile - Planibel Residence

4 out of 5
TH La Thuile - Planibel Residence
Frazione Entreues 158, La Thuile, AO

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 214 reviews" "
Rating 8 - Good. 88 out of 214 reviews" "
Rating 6 - Okay. 56 out of 214 reviews" "
Rating 4 - Poor. 20 out of 214 reviews" "
Rating 2 - Terrible. 14 out of 214 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

5.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pritam

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2024
Response from Team TH Resorts on Feb 26, 2024
Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed our clean and well-maintained property and were pleased with our facilities. We strive to provide a comfortable and inviting atmosphere for all our guests. We appreciate your feedback and hope to welcome you back for another enjoyable stay in our TH Resorts!

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Dec 2023
Response from Team TH Resorts on Feb 14, 2024
Thank you for your review! We are glad to hear that you enjoyed your stay at our TH La Thuile. We strive to ensure that each guest has a pleasant and comfortable stay and we are pleased to have met your expectations. We hope to welcome you back in the future for another pleasant experience at our TH Resorts!

8/10 Good

Ian

Stayed 7 nights in Feb 2022

10/10 Excellent

Niall

Travelled with family
Liked: Cleanliness, room comfort
Payment taken without permission
We had a great time. However we opted to pay in full on arrival yet half the payment was taken out of my account without permission 1 month before hand. After constant communication between Hotels.com and myself this was not refunded and I incurred international banking fees.
Stayed 4 nights in Feb 2022

8/10 Good

Mr M T

Travelled with family
Liked: Cleanliness, room comfort
La Thuile family ski weekend (4 Days)
Great location and has direct access to slopes (10 meters away) and gondola (30meters away). Town restaurants 10 mins walk away and a couple of restaurants and takeaway on site. Two ski hire companies 2 mins away. Although rooms are dated, small, they met our needs except you cannot regulate the temperature in the rooms and need a local adaptor for kettle. If you are looking for just room and a bed, these are perfect, dont expect luxury. Underground car parking 10 euro a day and local free bus to Couymayeur to add in another resort to ski in, that your ski pass will cover. Great resort for families learning to ski, friendly staff and locals. Local ski school was great for the kids and we booked a few private lessons. Good selection of easy blues and reds to learn on and a few black runs are tough and steep, if you want to test your ability. Slopes not busy and well looked after. Would recommend La Thuile for long weekend
Stayed 3 nights in Feb 2022

6/10 Okay

Timothy

Travelled with family
Disliked: Cleanliness
Great skiing but the buildings need a lot of work
Last spent time here 20 years ago. It hasn't been refurbished in that time and things are looking really quite tired. Great access to the lifts though
Stayed 4 nights in Feb 2020

4/10 Poor

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, but it has been many years since this was a four star hotel. We stayed in an apartment and it was worn, moldy and slightly smelly. First they tried to give us a smaller apartment than what we had booked, so we had to insist on our reservation. Will not go there again even if La Thuile is pretty nice.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Cheap and cheerful Adequate for our needs Great location
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2020

8/10 Good

ian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Alexander, Saint Petersburg

Liked: Cleanliness
Disliked: Amenities
Property have unique location for skiing, but rooms are VERY OLD FASHION, 50 years old furniture, terrible bathroom, NO WIFI.
Stayed 9 nights in Jan 2020

8/10 Good

Anthony

Disliked: Cleanliness, staff & service
Great position, dated need to include cleaning
The apartments are superbly positioned for ski in ski out. The hotel is very dated but functional. The only thing that I would see as unacceptable is there is no cleaning or change of towels throughout the week. When I contacted reception they informed me that if I wanted the room cleaned and a change of towels it would cost €20 each time. This is the first hotel that I have stayed at that it is not part of the price.
Stayed 7 nights in Jan 2020

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and reasonably priced.
Conveniently located close to the Ski lift. Supermarket on site and various bars and other stores. Apartment was fine and clean. Would have like a few more utensils in the kitchen.
Stayed 3 nights in Jan 2020

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The location was great. But it took a long time to do the check in, we had a tall 9 people minivan that did not fit in the garage, so we had to park in a public parking lot down the street,
Stayed 7 nights in Dec 2019

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, room comfort
Very convenient
We (family of 4) spent 5 nights in the Cervino building. Pros: the location was perfect, the apartment convenient to spend time before and after skiing, have simple meals, spacious enough for a family with 2 kids. And clean. Cons: the whole place would need some refresh, the absence of any internet service is unacceptable per modern standards, information from staff was poor (we had to figure out where to put the trash or the skis), most amenities are for a charge (pool, parking), noise isolation typical for buildings of that period. But overall our stay went very well. And La Thuile is a top notch place!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Nothing great but certainly nothing bad except for internet connection. Overall it was very good value for money, staff very helpful, everything worked in the room and plenty of hot water.
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the Gondolier Station, supermarket, take away, butchers, pub, restaurant and ski rental outlet all on site. Rooms was clean, warm and comfortable, with plenty of hot water.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location for the ski hire shop, gondola and slopes. Literally a 1 minute walk (if that).
Stayed 7 nights in Feb 2019

8/10 Good

Sharona

Liked: Cleanliness, staff & service, room comfort
Great location, would stay here again!
the location of hotel fantastic! Huge apartment, bigger than the one we actually reserved. The furniture and equipment can use a little renewal. Wifi didnt work at all...
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The apartment was very clean. The apartment was very warm but when it got too hot the radiator valves would not turn the heat down so had to waste heating by opening all windows. No instructions in apartment about how anything worked., eg complicated microwave. One small plastic bag supplied for rubbish and no explanation where to empty it. We asked at reception where to put the rubbish and they said we were too far away from the hotel bins so just put it out anywhere! No mention of recycling waste and that is ridiculous in a high altitude resort that is gathering plastics etc daily. Asked reception to change towels and was told that we weren't due any extra ones for the 5 days we were there. They said we could pay for more so we opted for that. We did not receive any and although asked for them again ... they never materialised. It became evident that the reception was only interested in people who stayed in their hotel rooms and NOT in their apartments. Although we were given directions where to park our car we were not given the pass key so help up quite a few other arrivals while it was sorted out. We would not go back to any of their apartments or recommend them.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 6th visit to this property - very convenient for ski lift access - walk-to-lift - 2-3 minutes. Can ski down, too. Shops and restaurants on the property including a small supermarket. Beware that the floors are tile, so acoustics may be loud. Otherwise all is working, clean and safe. Beds are comfortable, showers and bath tubs are convenient and the hot water is plentiful. Ski run choices are great for all abilities.
Stayed 9 nights in Jan 2019

8/10 Good

Witold

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
It was nicely located near the slopes with easy access to everything and a short walk from the village. The apartments were very dated and there was a lot of noise from other residents.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly and attentive staff. Room was dated and very poorly equipped. Good location.
Stayed 4 nights in Jan 2019

8/10 Good

Daniel

Great location
Great location for the slopes in reasonably priced accommodation. Shame they charge you to use the facilities within the hotel.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation. Right next to slopes. A little dated but very clean.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
location is perfect room clean and comfortable, Kitchen functional with new microwave, kettle and fridge, no oven furniture and plumbing in need of a little tlc
Stayed 6 nights in Dec 2018

8/10 Good

Lolly, London

Liked: Cleanliness, staff & service
Always enjoyable
This is our 3rd visit to La Thuile and the accommodation is pretty much as expected for an Italian ski resort with basic self-catering. The Planibel has much bigger apartments than you would get in France, and the food in the resort is brilliant!. We just love coming back here. We visited in the last week of the ski season, where the staff were trying to scale things back. Our 2 room apartment (booked and paid for via Expedia) wasn't available on check in, and we were given a 1 room apt for 1 night until a 2 room was made available. The staff were fabulous - polite, patient and strived to ensure that we were happy. Although we did not get a refund for the first night, we did have 2 days of lunch vouchers provided as compensation, which we could use at the on mountain gondola station restaurant. Although Planibel is basic - 2 ring hob; fridge door didn't quite close; pan options and crockery are a bit hit and miss, and if you like mugs of tea, then take your own mug; sink / shower drains were a bit blocked; bathroom fan didn't work in one of the bathrooms, etc - I would always go back there. We go for the snow-boarding and the food - both of which are excellent at La Thuile.
Stayed 7 nights in Apr 2018

8/10 Good

T, UK

Liked: Cleanliness, staff & service, room comfort
Great location for ski in ski out
Some of the blocks are more than ready for a refurb. and some of the rooms can be a bit noisy if they are near the Bars etc but this is more than compensated by the convenience of being so close to the lift system
Stayed 7 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Superb location, close to ski lift and ski hire
Fabulous few days in La Thuile. Weather was very changeable but the snowfall was excellent, providing us with deep powder soft snowy pistes to ski on. The resort was quiet (much quieter than the same time last year).
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Planinel residence and la thuile
Residence is located very close to ski area which is a bonus. Rooms were warm and comfortable except for hard pillows. Rooms need a bit of updating. Reception and bar areas very pleasant. Some nice restaurants in the small town. Down the road just passed the gondola station was a great little restaurant. La Thuile is excellent - quiet, no queuing. We were a varied group and there was something for everyone. Some went over to la rosiere but said it was cloudy and very busy so were glad to get back.
Stayed 7 nights in Feb 2018

8/10 Good

Rachael

Liked: Room comfort
Disliked: Property conditions & facilities
The location is the best but the apartments are in need of serious TLC. The plus point is the beds are really comfy which is great when you are skiing all day.
Stayed 7 nights in Feb 2018

8/10 Good

aen

Liked: Staff & service
Disliked: Room comfort
Planibel Residence January 2018
Stayed for four nights at the end of January with friends in one of the Planibel Residence Apartments. The hotel and apartments a very conveniently located right next door to the Les Suches Telecabin which takes visitors up to the main ski area of La Thuile. The Hotel and Residences are beginning to look and feel a little dated. The apartment we had was adequate enough. The staff were very friendly and helpful. If I have any criticisms, there are two items would point out. 1. the mattresses on the beds in the apartment we had were not very comfortable, and none of us enjoyed a peaceful night's sleep. I can normally sleep in most places, but all four of us suffered from uncomfortable nights. Those mattresses really need a refresh. 2. WiFi was not included in the Residences, which, in this day and age is not really acceptable. WiFi was available in the local area and over in the main hotel building, so it wasn't a great hardship to us....but neither would it be to the hotel to install some infrastructure to allow guests access to the internet without having to go in search of it. Not all guests are at liberty at all times to leave their dependents to go and check on urgent emails etc.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to slopes
Dated but clean and spacious with very minimal kitchenette. Most staff were very friendly and helpful but we did have 2 who were much less helpful. Good value and the ability to be on the lift in under 5 minutes was great!

8/10 Good

Karen

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Location Great
The hotel is in need of a re furb as the interior of the apartments is very dated. Best things about the apartments are they are very spacious and the one bedroom has 2 bathrooms which is great for a group. The close proximity to the slopes is also a great advantage. Top tip if staying. The sound proofing is not very good in the rooms. Lift noise, corridor noise. If you are a light sleeper, take earplugs. But overall the rooms represented good value for money compared to other offerings in the village. Manage your expectations. This is not 4 star quality more like 2 star in a great location to the slopes.

8/10 Good

old bloke, london

Liked: Cleanliness, staff & service, room comfort
perfect position nr lifts
Reasoanable standard of accomodation in a perfect position next to lifts. Was noisy on one particular night with excited italians! Kitchen equipment look poor but thats not something that worried us as we like to go out in the evenings.For what we paid would go back

6/10 Okay

Pierangelo, London

Liked: Staff & service
Ideal position for skiing.
The residence is a dated and needs to be refurnished considering it is rated 4 star. However, the position is ideal for skiing just next the lifts and at the end of the pistes.

8/10 Good

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, but major refurbishment required
This is the closest I have ever been to the ski lifts and slopes. Superb location, with restaurants, shops and supermarket right on the doorstep, unbeatable. However, the décor and cleanliness of the rooms was very poor. Worn out grey/white towels, stained bed covers and blankets, brown stained shower curtain, chipped wood fittings throughout. The kitchenette is very basic also, so breakfast and pasta is the limit for self catering. Due to the layout of the buildings, we were kept awake at night by discos and parties, then woken early by the snow clearing machine! It served its purpose, but I'm glad i was only staying a few nights, i couldn't have managed a whole week.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski holiday
Good...............................................................................................................................................................

8/10 Good

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER!!
Apartments were extremely dirty!!! We have had a dead flies in our bedrooms. The condition of the hotel was very poor !!! I would not recommend that apartments to anyone.

6/10 Okay

Jeff, Darwen

Liked: Staff & service
Convenient basic self catering apartment
The Planibel apartments are basic but a convenient base being close to the lifts and facilities of the Planibel complex. We encountered a couple of problems with the apartment, locked safe and broken hob but these were fixed within 20 minutes by very efficient maintenance men. The apartment was very hot when we arrived but the thermostat worked well (which is more than can be said for most hotels) and the temperature soon reduced to a pleasant level.

8/10 Good

Shihan Monirul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Big enough room, but why no wifi in this millenium ? And kitchen need more equip

6/10 Okay

Rachel, UK

Great location
Really convenient apartment with useful kitchen and nice balcony over looking the slopes. Plenty of shops around to get everything you need. It was quite noisy at night; the piste bashers we didn't mind as you have to put up with that if you want to be close to the slopes but for some reason the staff were clattering around in the corridors from 5am everyday with absolutely no regard for the guests who were sleeping - very strange!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Convenient and good value
Great location for skiing, functional hotel all be it very dated

6/10 Okay

richard, orford, uk

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great for Skiers on a Budget
Close to slopes / ski hire / lift passes etc Few bars in the complex Quite a few school parties - no problem with them Pizza etc readily available Need to explore rest of village for some good places to eat - and then make reservations Not much apres ski when we were there Rooms ok - nothing to write home about - they are warm Showers are small and not powerful Beds are nearing end of life Kitchen very basic Wifi not available in either of our rooms Only 1 uk tv channel - bbc news

8/10 Good

Alisdair

Liked: Cleanliness, staff & service
Recommended for Skiing holiday
Booked a 2 bed 'residence', or s/c apartment, here for it's proximity to the ski slopes and lifts, and we weren't disappointed. The 2 bed apartment was spacious, if a little dated, with an en-suite and a separate bathroom with shower, a lounge/diner and kitchen area plus a good selection of provided pots, pans, plates, cutlery etc. We also had a balcony that looked out to the slopes and lifts, with just enough room to get a couple of chairs on to. The TV was almost a museum piece, and was even screwed on to its mounting! Quite who they think is going to try and nick something as out of date as this, is beyond us. As we dined out at the local restaurants every night, we can't comment on the hotel restaurant or bar, but did use the 'leisure club' and it was fine, although 9 Euros per 'day' when it's only open from 3pm until 7pm is a bit cheeky. There is a supermarket and ski rental shop in the hotel courtyard, and the ski pass office is right next to the hotel too, so nearly everything you might need is handy. Overall? Recommended, and will stay there again when we go to La Thuile next time.

8/10 Good

stephen, Douglas IOM

Liked: Cleanliness, room comfort
Planibel Residence La Thuile
Efficient check in. Underground car park rather confusing layout. Room clean but dated.noisy till midnight due bars and cafes outside. Very close to ski lifts and ski and board rental shop. Supermarket in complex.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Think twice before booking.
I think that the biggest disappointment is simply with the fact that this hotel is far from being a 4-star. It’s a very basic 1 or 2 stars. Extremely old. Our room was dirty when we arrived, full of dead flies in the bathroom (what??), and seems like it wasn’t cleaned after the last guest, as the trash cans were full. The hotel staff was kind enough to send someone after we complained, but then the room was not cleaned again during our entire stay. Being that this establishment is quite old, there is no noise insulation in the windows. This means that you are basically sleeping in the street, as far as the noise. If your room happens to face the Bar, you are in deep trouble. There would also be noise coming from the snow groomers on the mountain at night. We were on the second floor and were able to hear conversations of people walking in the street. Basically, noise is a major issue, so you wanna try to get the highest floor that you can get, and make sure your room is not facing the bar. I should say one thing in favor of this hotel - it is right on the slopes. This is a huge plus.