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Reviews of Hotel Duca D'Aosta

4 out of 5
Hotel Duca D'Aosta
Piazza Narbonne 8, Aosta, AO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 321 reviews" "
Rating 8 - Good. 110 out of 321 reviews" "
Rating 6 - Okay. 9 out of 321 reviews" "
Rating 4 - Poor. 5 out of 321 reviews" "
Rating 2 - Terrible. 3 out of 321 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

YIK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice staff, especially the hotel manager.

10/10 Excellent

C

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Layton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and the shower was wonderful. Very clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Yohei, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. good service.
Stayed 1 night in Sep 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect, will come back.
Stayed 3 nights in Aug 2023

2/10 Terrible

Brian

Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classical well equipped hotel. Nice spacious room and bathroom. Enjoyed full breakfast and pastries.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels in Aosta, right by the main square, Piazza Chanoux, and close the Roman ruins, cathedral, restaurants and stores. I highly recommend it!
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for walking from the train station. The rooms were modern and had good sized bathroom. Elevator to all floors. The little restaurant had lovely afternoon tea. Very close to the town square and all the shops and restaurants. WiFi needed code every use but was a strong connection.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient and helpful staff. Place is clean and very cozy. Near all the interesting spots of town but quiet.
Stayed 1 night in Jul 2023

8/10 Good

Lynette

Stayed 4 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jul 2023

10/10 Excellent

Stefano

Stayed 1 night in Jul 2023

10/10 Excellent

Mauro, Ann Arbor

Travelled with family
N9ce clean place, good location
Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
Such a good spot! Lovely comfortable rooms, steps away from the main drag, and an absolute jewel box of a breakfast area- straight out of a Wes Anderson movie with treats to match and the sweetest staff. Seems like the restaurant was recently updated. Striking views of the mountains right outside.
Comfortable room
View from out the door
Jewel box of a restaurant
Stayed 1 night in Nov 2022
Response from Stefano on Dec 28, 2022
Dear Noelle,it was very kind of you to share your experience at our Duca D'Aosta Hotel. We are glad to know that you enjoyed your stay in Aosta, and that our breakfast offer exceeded your expectations.We look forward to welcoming you back soon!

10/10 Excellent

Gina

Stayed 1 night in Oct 2022

10/10 Excellent

Algi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

diana, APO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, patient and helpful. Hotel is close to the city center and restaurants. Nice people and lots of sweet dogs.
Stayed 3 nights in Sep 2022

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go-to hotel in Aosta. Across the board surprises to the upside. Great value.
Stayed 2 nights in Sep 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place the city of Aosta is special
Stayed 1 night in Sep 2022

10/10 Excellent

Willayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very short stay at the hotel, but everything was in good order. The hotel staff are very friendly and helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Faye

Stayed 2 nights in Jul 2022

10/10 Excellent

Louis, Mount Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on the drive from Geneva to Lombardia. The hotel is tastefully decorated with comfortable bed and what I think were Egyptian cotton sheets. Very nice hotel! Will surely return one day!!
Stayed 1 night in Jul 2022

10/10 Excellent

philip

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place to stay
A great place to stay, the gentleman at reception when we arrived was excellent, and we had a fabulous room, breakfast was sketchy at.best ordered the same thing twice, and it didnt arrive decided to leave it as we were due to get back onthe road
Stayed 1 night in Jul 2022

10/10 Excellent

LAWRENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, very clean and helpful and friendly staff. Highly recommend.
Stayed 1 night in Jun 2022

10/10 Excellent

Richard

Stayed 1 night in Jun 2022

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Lovely staff and room. The only improvement I would say is to offer more toiletries (lotion, soaps) in the bathrooms. Would definitely stay again. Great location!
Stayed 4 nights in Jun 2022

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, well located near everything in town
Stayed 2 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff at an amazing location
The hotel was great and within walking distance to the Roman gates. Staff was super helpful, especially the front desk gentleman. Got me a reservation at a local restaurant on a busy Saturday and really made my stay amazing. Went above an beyond to help me as their guest.
Stayed 1 night in Feb 2022

10/10 Excellent

Magda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience
Stayed 2 nights in Feb 2022

6/10 Okay

Paul

Stayed 2 nights in Jan 2022

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and cosy, friendly, helpful staff. No bar!
Stayed 4 nights in Feb 2022

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service
Beautifully decorated Excellent bar/ cafe Very helpful friendly staff Bar closed too early for residents No coffee after 9pm 😩
Stayed 1 night in Feb 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Trip Pila
Second trip to this hotel - a perfect base for Skiing in Pila
Stayed 5 nights in Jan 2022

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in centre of aosta. Short walk into pedestrian area. V v high quality cafe / patisserie on site. No bar
Stayed 2 nights in Jan 2022

10/10 Excellent

Peter, Cannon Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

abraham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant place to stay in Aosta
It was very nice not the most luxurious hotel. But offers good value and the staff was very friendly helpful and nice
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. I'll be back!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Giordano Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Stefano on Mar 20, 2020
Dear Guest, thank you very much for your evaluation. We are very happy to know that you enjoyed your stay at Duca D'Aosta Hotel, and we look forward to welcoming you back! Kindest regards

6/10 Okay

Peter .F

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stupidity in the reception
Generally everything was good but is this 4 star ? Great breakfast nice service ,but restaurant not operating in the evening was surprising for a 4 star hotel ? The check in was not helpful . I was expecting to pay for the two days on arrival but they made fuss and wanted an extra deposit ? I refused they seem not trust their customers and need a deposit this is very annoying . I have never been asked for a deposit before though I have often paid for the whole room stay in advance ! Then the other surprise was that they charge extra for breakfast around 12 Euros which I had to pay separately cash why not put in and add it to the room in the first place ? It is a classic case a nice stay ruined by stupidity in the reception some were more helpful than others and the management should take a rain check and sort themselves out !! One good point is the location it is very central , near railways and bus stations.
Stayed 2 nights in Feb 2020
Response from Stefano on Mar 7, 2020
Dear Mr. Peter, thank you for taking the time to write your comments about your stay at Duca D'Aosta Hotel. We would like to thank you for choosing our hotel for your stay in Aosta city centre. We are happy to know that you found everything generally satisfying. As you well noted, the location of our hotel is excellent, just a step away from the main city square, and very close the railways and bus stations. Also, the great breakfast and service that you mentioned in your comment is really important to us. The fee for the full buffet is EUR 12.50 per person per day only, and it can be discounted to EUR 10.00 if guests choose to add it on arrival for the whole stay. We trust it is a very good deal for the quality and variety offered, and your feedback confirm this. In regards to your check-in, we believe you might have not noticed that your booking was made last minute without the need of communicating the credit card details to the Online Travel Agency you booked with. As per international standards, we always request the minimum garantee of a credit card to all our guests, this is the reason why we asked you this information on arrival. Unfortunately you refused to give it to us, and that's why the front desk clerk correctly requested you the settled your stay. We remind you as well that you also refused to add breakfast on arrival, and that's why it was added to your room bill later. As you imagine, it is disturbing to receive offences on reviews, however it would hurt only if true. The attention and dedication of all our team is always recognized and appreciated by the great majority of our guests. Hoping to welcome you soon back to our beautiful Duca D'Aosta Hotel, we thank you again for your review Mr. Peter. With our best regards, Stefano

10/10 Excellent

Ss, Hershey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding breakfast. Great location for city walking but car park is few blocks away
Stayed 1 night in Jan 2020
Response from Stefano on Mar 20, 2020
Dear Guest, thank you very much for your evaluation and review. We are very happy to know that you enjoyed your stay at Duca D'Aosta Hotel and took advantage of the central position to discover our charming historical center. We look forward to welcoming you back! Kindest regards

10/10 Excellent

Kai Ho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Stefano on Mar 20, 2020
Dear Kai Ho, thank you very much for your evaluation and review. We are very happy to know that you enjoyed your stay at Duca D'Aosta Hotel and took advantage of the central position to discover our charming historical center. We look forward to welcoming you back! Kindest regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel, location and breakfast! Helpful staff!
Stayed 3 nights in Oct 2019