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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Hotel Neptuno

Star Rating
4 out of 5

Photo gallery

Featured image
On the beach
Indoor spa bath
Terrace/patio
View from Room

Guest reviews

4.3 out of 5 Excellent
641 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Paseo Neptuno 2, Valencia, Valencia

Explore the area

Popular LocationMalvarrosa Beach1 min walk
Popular LocationPort of Valencia9 min drive
Popular LocationAqua Shopping Center9 min drive
AirportValencia (VLC)26 min drive

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  • Double or Twin Room

    Photos of Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sleeps 2
    More detailsDouble or Twin Room

  • Double Room Single Use

    Photos of Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sleeps 1
    More detailsDouble Room Single Use

  • Double Room, Sea View

    Photos of Double Room, Sea View

    5/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sea view
    • Sleeps 2
    More detailsDouble Room, Sea View

  • Junior Suite, Sea View

    Photos of Junior Suite, Sea View

    4.8/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sea view
    • Sleeps 4
    More detailsJunior Suite, Sea View

  • Suite, Terrace

    Photos of Suite, Terrace

    5/5 guest room rating

    Room amenities

    • 775 sq ft
    • Partial sea view
    • Sleeps 2
    More detailsSuite, Terrace

About this area

Valencia

Located on the beach, Hotel Neptuno is in Poblats Maritims neighbourhood and is connected to a shopping centre. Mestalla Stadium and Valencia Cathedral are notable landmarks, and the area's natural beauty can be seen at Malvarrosa Beach and Gulliver Park. City of Arts and Sciences and Oceanografic Aquarium are not to be missed. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.
Visit our Valencia travel guide
Map
View in a map
Popular Location

What's nearby

  • Malvarrosa Beach - 1 min walk
  • Port of Valencia - 9 min drive
  • Oceanografic Aquarium - 9 min drive
  • Aqua Shopping Center - 9 min drive
  • Prince Felipe Museum of Sciences - 14 min drive

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 20 min walk
  • AirportValencia (VLC) - 26 min drive

Restaurants

  • Restaurante Tridente — 1 min walk
  • Hostería El Vizio - 6 min walk
  • Panorama - 6 min walk
  • Bodega Casa Montaña - 10 min walk
  • La Pascuala - 10 min walk

About this property

Hotel Neptuno

4-star hotel on the beach, near Port of Valencia
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 50 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and plasma TVs with cable channels. Guests will also find minibars, room service (during limited hours) and electric kettles.
Hotel Neptuno offers 50 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Discounted parking nearby

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • French
  • German
  • Italian
  • Russian
  • Slovak
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Beachfront location

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 4:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the fitness facility or spa tub without adult supervision
Guests under 12 years old are not allowed in the fitness facility or spa tub

Property is also known as

Hotel Neptuno Valencia
Hotel Neptuno
Neptuno Valencia
Neptuno
Neptuno Hotel Valencia
Hotel Neptuno Hotel
Hotel Neptuno Valencia
Hotel Neptuno Hotel Valencia

Frequently asked questions

Can I cancel my reservation for free at Hotel Neptuno and receive a full refund?
Yes, Hotel Neptuno offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Neptuno cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Neptuno pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Neptuno?
This hotel doesn't offer parking.
What time is check-in at Hotel Neptuno?
Check-in is from 4:00 PM to midnight. After-hours check-in is not available.
What time is check-out at Hotel Neptuno?
Checkout is at noon. Late checkout is available for a fee.
Where is Hotel Neptuno located?
Located in Poblats Maritims, this beachfront hotel is connected to the convention centre, just steps away from Platja del Cabanyal - Les Arenes and Malvarrosa Beach. Port of Valencia and City of Arts and Sciences are also within 2 miles (3 km). Maritim-Serreria Station is 18 minutes by foot and Valencia Cabanyal Station is 20 minutes.
4.3
Excellent
641 reviews
5 - Excellent
277
4 - Good
292
3 - Okay
55
2 - Poor
12
1 - Terrible
5

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
Better cleaners needed
Nice hotel in general let down by bathroom floor not being cleaned. Particularly around the toilet which is not what you want?
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean.bright and well decorated. Rooms were of good size with everything you need. Complimentry soft drinks and coffee replemished daily. The location was right on beach which was great for walking. There were several restaurants nearby however due to the time of year many were closed and the ones that were open closed early. So worth bearing in mind. Tram very close by that takes you to metro. So very easy to get into valencia city centre.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for New Years we saw a small fireworks display which was nice as we watched from the hotel balcony. The only issue was the room was often warm and stuff so we would open the window for some air but there was an awful smell that Would come in. The staff were so nice and friendly and the hotel was nice and clean. Easy to find your way around.
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Compliments to house keeping as it was immaculately clean and kept beautifully. Breakfasts were great with an excellent choice. The restaurant was lovely and I could have eaten there everyday. Staff were particularly nice and helpful there. Similar comments apply for reception. However I will get a better positioned room next time. Not the hotels fault. It is conveniently positioned for tram link to metro system so no need for taxis or buses. All in all I am pleased but will attend to room choice more closely next time.
Stayed 7 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Great location, clean, friendly, helpful. Food excellent but expensive.
Stayed 7 nights in Oct 2019

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