Val-de-Ruz Vacation Packages

Great personell and beautiful Elsass locatin. Breakfast could been a bit better, overall good stay

Enjoyed our stay - might take a minute to get your bearings, quirky layout with fun stairs ( elevators also) excellent location.

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

This is my second time staying here. I love it. The Staff is amazing.

Hotel was nice my only issue was the bed, 2x single duvets for double bed is not comfortable. And the sofa bed was not comfy and it was noisy ever time I moved. Breakfast was poor. Apart from that it was pleasant and staff were nice.