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Reviews of The Beach Boutique Hotel

3 out of 5
The Beach Boutique Hotel
510/2, Bimpandura, Pamunugama, Uswetakeiyawa

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel twice now. We love everything about it
Stayed 7 nights in Mar 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
The staff at The Beach Boutique Hotel was incredible! They were friendly, helpful, and kind, and went over and above to make our stay special. We enjoyed lounging by the pool, watching sunsets over the beach, and taking time to enjoy the delicious meals the chef prepared. I would definitely stay again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean quiet and comfortable and the food was excellent too
Stayed 2 nights in May 2018
Response from BBH Team on Jun 12, 2018
Dear Guest, Highly appreciate your review, hope to see you again in our property. Best regards, BBH Team.

8/10 Good

Von Baron, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel
We stayed here one night before our flight as it's only a 30 minute drive to the international airport. It has been designed by a student of Geoffrey Bawa, and the hotel and grounds are lovely. We stayed in one if the suites which was enormous, and had an outside Jacuzzi which was a lovely place to watch the sun set.
Stayed 1 night in Feb 2018
Response from BBH Team on Mar 30, 2018
Dear Guest, We thank you for taking time to review us and so happy that you had a nice stay with us. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bad food and no hot water
Nice hotel with pool on the ocean, the beach is gross so stay at the pool. The r restaurant food is very. Water in the shower was luke warm but everything else worked fine
Stayed 1 night in Nov 2017
Response from BB H on Dec 8, 2017
Dear Guest, Thanks for your valuable review, we will look into the issues. please do visit us in the future. Best regards, Beach Boutique Team.

8/10 Good

Verified traveller

Liked: Room comfort
Lovely hotel
Boutique hotel was lovely. Staff were nice and helpful when you asked. Sadly we didn't have hot running water for a day but the staff were quick to act when we reported this. Not a lot around the hotel of you wanted to explore.
Stayed 1 night in Sep 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice seaside small hotel
Nice personal touch, small hotel right on the beach. Good quality all through.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet
Away from the busy tourist spot. Quiet and relaxing but also nothing much to do there. Excellent service, very friendly and helpful staff. Love the breakfast.

8/10 Good

Alison, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but not quite the full five stars
While the Beach Boutique Hotel is certainly a nice place and good value for money, we experienced customer service issues that let it down. There are almost always small problems & that's to be accepted, but rather than be open and apologise for any shortcomings, the staff, in their efforts to please, do not handle things well. As examples, we were not warned about a private noisy children's party that they were hosting which spoiled our hoped-for relaxing evening; when the TV did not work they offered to send electricians or move us when they knew that the problem affected the whole hotel so either solution would have failed; and when they only had a few choices for wine, they still showed us the whole list & kept bringing poor alternatives to our choice instead of just saying upfront what was available. The hotel is clean & pleasant with excellent food & nice location (apart from the litter on the beach which should be cleared), but to be special, the management needs to realise that clients prefer honesty when perfection is not possible.

8/10 Good

David, North Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel - Convenient for International Airport
Nice hotel, relatively close to the airport which is about half-hour away. (It is actually quite close, but due to traffic conditions it can take a while) My stay came with a free transfer to the airport. My room was very clean, modern, air conditioned, with international TV. Bed was large and comfortable. The staff were very pleasant, helpful and courteous. Food was great, breakfast was a choice of European or Asian. Restaurant food was excellent and reasonably priced. Although it is called the 'Beach' Boutique Hotel, and yes, it is situated right next to the ocean, there is not much in the way of an actual beach, and it should be noted that the sea is not suitable for swimming due to big waves and dangerous currents. The hotel does have a large swimming pool and a well-kept lawn garden with deckchairs overlooking the sea.

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to unwind before the flight
We arrived the day before flying home to find a beautiful boutique hotel. The room was fantastic and the bathroom modern and clean. There really isn't much to do or see in the surrounding area, but that just gives you a good excuse to unwind and enjoy the facilities available at the hotel. The infinity pool is great and the views of the sea from the lawn are amazing, the perfect place to watch one of Sri Lanka's famous sunsets. The staff are also very helpful, and assisted with arranging transport to the airport, which is just a short 20-minute taxi ride away. The prices in the restaurant are a little expensive, but the food was very good.

6/10 Okay

Elizabeth, UK

Close to airport
Overnight stay before catching plane home.

10/10 Excellent

Kathleen, st Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach getaway to recharge
Arrived airport. Everything ready. Beautiful and stylish room that made you feel calm and comfortable. Restaurant on site. Beautiful infinity pool. Great service. Lovely walk to the church with fisherman. Not much in the neighborhood

6/10 Okay

アボカド, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
デザイン性の優れた、快適なホテル
　空港に比較的近いので、このホテルを選びました。 　チェックイン当日、国際線の到着が数時間も遅れた上に、空港から乗ったタクシーのドライバーが道に迷い、ホテルへの到着が深夜２時を過ぎてしまいましたが、スタッフの方は親切に対応してくださいました。 　ただ、翌日、シーギリヤのホテルへ移動するために、タクシーを事前にお願いしたのですが、後から考えると、かなり料金が高かったことを未だに後悔しています。 　ホテルそのものの滞在や、スタッフの対応については、満足しています。
モーニングの場所
部屋の前の廊下
部屋からの眺め

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place with very attentive helpful staff. Nice view of ocean but you cannot go into the water. Nice relaxed evenings with dinner and soft music.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, sauberes Hotel mit prima Service
Tolles Hotel mit aufmerksamem Service und einem für Sri Lanka guten Preis-Leistungs-Verhätnis. Baden im Meer leider nicht möglich, aber netter Pool. Guter Ausgangspunkt als Unterkunsft für die erste Nacht vor einer Rundreise. Gute Küche.

2/10 Terrible

MANUEL

Liked: Room comfort
Disliked: Cleanliness, staff & service
Una estafa
Un fracaso total, aparentemente todo correcto, pero en seis días solo hicieron el servicio de habitaciones. Contratamos a través del hotel un coche con chofer con unas condiciones que no se adaptaron a la realidad y no salio por un ojo de la cara.Si vas a este hotel aseguraré bien que te lo den todo por escrito