University of Surrey Tours and Activities

Lovely and warm. Really nice old building. Delicious well cooked evening meal. Friendly staff. Only small down side was that the bar area was a bit gloomy and wasn't in keeping with the rest of the building

The apartments are well decorated and designed, very modern and sleek. The complex is very much a work in progress and therefore works start in the morning from 8am. This could be disturbing, as the noise does travel. The photos of the communal spaces were not accurate for the building we were in, these looked like the opposite building, not sure if we did or didn't have access, as we never tried our fobs there. Please note that parking can be purchased via Ringo app for £6 per 12 hours. So no need to book and pay in advance, as the apartments suggested we did. The service level was good, although we booked a 2 bedroom and received a message a few days before check in to offer a refund or two 1 bedroom apartments, as the apartment we booked was unavailable due to emergency maintenance. Again, this was communicated and we agreed to take the 2 apartments, as we had plans for our trip. Overall I would stay again, although it is a fair distance from the pier, so would again need to drive.

We were greeted by friendly receptionist who showed us to our room and assisted with some of our luggage. Our room was very spacious with a 4 poster king size bed, great size bathroom with a bath and great shower. Everything is on your door step! Very comfortable and convenient. Many thanks.