University of Birmingham Tours and Activities

Don’t be fooled by the name !! This hotel might have been boutique back in the 80’s. My room (7), was decorated by my gran with an eclectic miss match of furniture. The bed was terrible and hardly slept all week, sofas were non usable as sooo uncomfortable, the phone reception was non existent and the WiFi was really as bad. Considering i work away, wifi is pretty critical for my needs and I couldn’t do any work which meant being on site longer than I would have liked. I’m working in Cheltenham till Feb 27 but certainly won’t be coming back here

We found most of the staff were very rude with the exception of the gentleman owner who we met in the bar, Rachel in the restaurant and Lorraine in the swimming pool. The facilities and rooms were nice. The restaurant was nice and the food was good however some of our dishes arrived without all of ingredients to which the waitress said the chef never informed them they’d run out; and the St. Emillion wine on the wine list is mis represent because it is not from St Emillion it’s from Montagne St Emillion which is a much cheaper and lower standard of wine. When the bill came there was no reduction made for this, and when I tried to talk to the younger waitress about it she just walked away, thankfully Rachel took over and offered a 10% discount. Overall, the place is nice enough, the road to it is very tricky but the staff let it down a bit

Adagio Aparthotel - Birmingham From the moment of arrival we were very impressed! The warmest of welcomes, the room beyond our expectations. Stylish, fully equipped mini apartment. Immaculately clean, not a spec of dust or hair on the floors - anywhere. Everything you could think to need was provided - even washing up liquid, cloths and a sponge! The beds were fitted with the most comfortable mattress, crisp white cotton sheets - slept so well! Breakfast was fantastic, a vast array of choice to suit any taste and dietary requirements. Taylors tea too! The hotel is fabulous but what really cements your stay is the staff! Smiles galore and they go out of their way to ensure your stay is the best possible experience. Special mention to Linda who was on hand at breakfast to cater to your every need, what a lovely, warm, friendly lady she is - she clearly loves her job and her workplace. A wonderful stay all round. 10/10!!! Thank you! Amanda and Isabelle