On the beach, scuba diving, beach bar
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Reviews of SURF UNA Beach Hotel

2 out of 5
SURF UNA Beach Hotel
274/5, Parangiyawataa, Unawatuna, Southern Province

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

MP, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool staff, great location, good room, nice bar on beach (B&W) Wiil return after the Virus!
Stayed 9 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was ok for a night or two. It was a bit away of the main street, but close enough of restaurants and bars. Our balcony had a sea nice sea view. The problem was the linen and towels thay had a very strong mouldy smell.
Stayed 3 nights in Nov 2019
Response from Gopi on Dec 6, 2019
Thanks for your review

2/10 Terrible

Luanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
This is definitely the worst hotel we have ever stayed in!! We couldn’t even stay there the first night because the room they expected us to stay in was full of mold and had stained bedsheets. They had no other rooms so we had no choice but to pay again at a different hotel! We went back the next day and checked into a different room but this was still awful with a knackered old bathroom with broken shelves, and we noticed in the morning that the pillows we’d been sleeping on were also moldy!! Honestly this hotel needs total renovation or knocking down. The photos on the web make it look so much better than it is. The only good thing about the hotel was the 2 young staff members who were very sweet and apologetic.
Stayed 2 nights in Feb 2018
Response from Dino on Mar 27, 2018
Very sorry that if it is not for yur expextation since room rate is very low

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unawatuna
Nice welcome hassle free check in and good location. Great relaxed atmosphere.
Response from Asardindo on Mar 27, 2018
Thanks

8/10 Good

Dennis

Liked: Staff & service
Good Location
Very close to the beach. Their restaurant (Black and White) has very good food. Friendly staff.
Stayed 3 nights in Jan 2018
Response from As on Jan 29, 2018
Thank you ver much for your review

8/10 Good

Gary

Liked: Cleanliness
Unawantuna
Very near the beach, Room was basic with large bathroom, shower had very little pressure
Stayed 2 nights in Jan 2018
Response from As on Jan 29, 2018
Thank you very much for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location- right by the ocean
View of the ocean. Found the black and white restaurant directly in front on the beach to Be the best to eat at as well. Staff really friendly. You have to ask to have your room cleaned but Other than that it was a great experience
Response from ASARD on Feb 12, 2016
Thanks for the review. We will implement a system asking the guest in order to clean the room.

6/10 Okay

ANZHELIKA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Губи спас наш отдых!!!
Отличный парень на ресепшн- Губи! Решал все проблемы.К сожалению описание отеля не соответствует действительности.Только близость океана компенсировала разочарование.Стоит пересмотреть информацию об отеле, чтобы не обманывать людей!
Stayed 14 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bonne accueil et convivialité pour la réception bonne équipe au restaurant le Black & With
Stayed 8 nights in Mar 2019
Response from GOPI on Mar 14, 2019
thanks

8/10 Good

Nila

Liked: Cleanliness, staff & service, room comfort
Ett mysigt och behagligt ställe!
Ett mysigt och behagligt ställe. Vi bodde här fyra nätter. Våra rum var rymliga och hade fin utsikt mot vattnet. Lite dåligt tryck i duschen kanske men annars inget att klaga på. Skönt balkonghäng med apor och ekorrar som sällskapade med oss ibland. Alla var trevliga och hjälpsamma och fick oss att trivas fantastiskt bra. En mysig restaurang med god mat och skön och avkopplande stämning.
Stayed 4 nights in Feb 2019
Response from asard on Mar 7, 2019
Thank you for your review and look forward to welcome you again

6/10 Okay

René

Liked: Staff & service
Disliked: Property conditions & facilities
Très moyen
Petite guesthouse. Chambre très moyenne, même après changement. Calme mais au dessus d'un restau qui est entre l'hôtel et la plage. Attention les photos de la salle de bain correspondent à une chambre au Rc sans fenêtre ! Les autres sont quelconques.
Response from Asardindo on Mar 27, 2018
Thanks for your review

6/10 Okay

Anna, Одинцово

Disliked: Staff & service, property conditions & facilities, room comfort
Почему-то в первый день свободного номера не оказалось, несмотря на букинг, и мы спали в подсобном помещении, правда за сниженную плату.