Umbra Forest Tours and Activities

I was extremely disappointed with my stay. The photos and the high price tag make it look like a luxury hotel, but that is far from reality. To start, the hotel doesn't even have a pool, and the bar area has nowhere to sit. The air conditioning in the room takes forever to turn on, making it incredibly uncomfortable every time we walked in. The shower stall is tiny and completely floods the bathroom floor. However, the biggest disappointment was the beach club. The beach is shared with a public club that rents out chairs, so it was completely packed. There was no way to relax, as we were stuck between crying kids throwing slippers at each other. The beach service was painfully slow; we had to constantly wave our hands hoping a waiter would eventually look at us. When the food finally arrived, it was immediately covered in ants, and we had to throw it away. We were so frustrated that we left the hotel less than 2 hours after checking in and only came back to sleep. To top it all off, they couldn't even manage to get us a dinner reservation at the restaurant before 9:30 PM. Save your money—this place is definitely not worth it.