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Reviews of Alpha hotel Mongolia

4 out of 5
Alpha hotel Mongolia
64 Tuslax zam, Sunroad 64 1st khoroo, Ulaanbaatar, Ulaanbaatar

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

BYUNG IL

Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location with few restaurants and shop. staff are friendly and quick. room was spacious and comfortable
Stayed 7 nights in Jun 2019
Response from Sarah on Jun 20, 2019
Thank you for choosing Alpha hotel Ulaanbaatar among many other hotels. We are glad to know that your stay was comfortable and pleased to hear your compliments about our staffs and great location of the hotel. Please stop by at Alpha hotel for your next visit to Ulaanbaatar. We are looking forward to have you with us any time. With Regards,

10/10 Excellent

Seungbeob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방이 넓고 시내와 그리 멀지 않음
Stayed 1 night in Aug 2023
Response from Alpha hotel on Aug 14, 2023
Hello

4/10 Poor

JuHi

Stayed 1 night in Jul 2023
Response from Alpha hotel on Aug 5, 2023
Hello, how can I help you?

10/10 Excellent

Tomohiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from reservation manager on Oct 22, 2019
Thank you for staying with us. We hope you will come again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonable
It was clean and nice, very reasonable. I felt safe around the hotel. The staff are nice and kind.
Stayed 2 nights in Aug 2019
Response from Front office manager on Sep 5, 2019
Thank you for staying with us.

8/10 Good

Gudridur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from chimgee on Aug 20, 2019
Thank you for choosing Alpha hotel Ulaanbaatar among many other hotels. We are glad to know that your stay was comfortable and pleased to hear your compliments about our staffs and great location of the hotel. Please stop by at Alpha hotel for your next visit to Ulaanbaatar. We are looking forward to have you with us any time. With Regards,

2/10 Terrible

정은

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
잘못된 호텔요금 청구로 여행후 불쾌함이 남음
숙박 체크아웃시 결제가 되지 않았다며 다시 호텔에서 결제할 것을 요청받았습니다. 이미 돈을 지불했다고 했지만 계속 다시 결제할 것을 요청했고 카드결제 시스템에 문제가 생겼는가 싶어서 다시 결제했습니다. 이번달 카드요금 청구서를 보니 호텔스닷컴에서 한번, 호텔에서 두번 결제된 것을 발견했네요. 호텔숙박 자체는 굉장히 마음에 들었지만 굉장히 불쾌한 경험입니다. 다시 몽골에 가게된다면 이 호텔을 선택하지 않을 것 같습니다.
Stayed 1 night in Jul 2018