6/10 – Acceptable
Ashley
Voyage de couple
17 nov. 2025
Points forts : Propreté
Positives:
1) Wonderful staff, could not do enough for you - kind, friendly, attentive. Particular thanks to Leela, Khushal, Issa and Girja Chouhan.
2) Comfortable beds/rooms. Nice style.
3) Tasty food. Lots on offer
4) Beautiful surroundings/pool area.
5) One party member unwell during stay and staff were very helpful in sourcing medical support.
Negatives:
1) Had to move rooms because there was a significant wasp problem in our private pool - told it was because it is a jungle resort, but there were around 30 wasps waiting to enter our room during daylight; opening the door let 5 in. Private pool was unusable. The hotel did move our room to a jacuzzi room (same price) and we had no further issues.
2) Private pool terrace gets no sun and pool is cold/unheated. Not sure it really serves any purpose at this time of year.
3) Two loud group parties on two of the nights we stayed, hosted by the hotel. Music was playing from speakers etc. and it was all hosted from just outside the restaurant. The music could be heard after 10pm in our beds despite white noise playing from our phones/earplugs. It is fine for a hotel to host events, but if they interfere with the comfort of other guests you should warn them in advance and give them the option of rebooking. We would have done.
4) The jacuzzi water temperate was luke-warm.
5) Phone-calls at 8:30 every morning to remind you of breakfast. Intrusive - especially when you’ve been up all evening from party noise…
Ashley
Séjour de 5 nuits en novembre 2025