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Reviews of Sunrise Villa Ubud

3 out of 5
Sunrise Villa Ubud
88x Jl. Raya Sanggingan, Ubud, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 39 reviews" "
Rating 8 - Good. 16 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lejla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful villa with friendly staff.
Stayed 7 nights in May 2024
Response from adi on May 21, 2024
hi lejla thank you for your review at our place, Hope we can hosting you again in your next holiday to Ubud. Have a wonderful day

6/10 Okay

Anthony

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
U might need to wear mask while sleeping :)
The room is dusty and never been vacuumed, I developed annoying cough every time time I stay inside. The bedsheet, and pillows smells, we need to spray alcohol to mask it. Everyday we get bug bites as natural tattoo. Lastly, taking shower was a pain because their shower head is pointing horizontally, so I need to tie it to point diagonally downward or ask someone to bathe you LOL.. We were planning to stay another week in panoramic room, but going through this is too much to bear. But to be fair, their breakfast is good. Not so fancy but ok. The office staff is friendly and approachable.
Stayed 6 nights in Nov 2023
Response from adi on Dec 6, 2023
Hi anthony, Thank you for writing a review our place. And thank you for the input about our service and our room, we will improve it. Hope we can hosting you again in your next holiday to Ubud. Have a nice day.

10/10 Excellent

Megan Ann

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful room and pool over looking the jungle, so relaxing. Staff were wonderful, delivering a delicious breakfast to the room each morning. There was bottled water available in the room. They organised a taxi to pick me up at the airport for about $40AUD. Nice quiet area with some good restaurants, about 20 min walk into the centre of ubud.
Stayed 8 nights in Sep 2023
Response from adi on Oct 23, 2023
Hi megan ann, Thank you for your time to write a really nice review and we are glad to know that you have a wonderful experienced stay with us. Hope we can hosting you again for your next trip to Bali. Have a great weekend. :)

4/10 Poor

Antoni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good points Sunrise arranged airport transfer. Reception staff were friendly. Good view. Not far from ubud (uphill). Bad points Checkin office closed upon arrival & taximan had to contact the host to ask about room info (wiFi password/facilities). When we wanted to shower, we had no hot water as the gas cannister that fed the boiler was empty. We had no contact details for the host so had to call the taximan for help. Room was very loud, we heard EVERYTHING from other guests. Also the air-con units were located next to our room, so if other guests had their air-con on, it was loud. outdoor bathroom often had bugs/cockroaches and smelled of drains. On arrival our towels smelled damp (and were not changed during our 6 night stay) & the soap dispenser & toilet paper ran out & were not replenished. Our room had a kitchen, including a stove & cutlery. There was no pan/kettle to put on the stove so this was redundant. There were bugs in the water dispenser. A daily breakfast was delivered to the room, which was nice. The actual timings of delivery Vs requested time vary by 60-30 mins & food might be cold. Wifi only worked on the patio. There weren't always staff around, but lots of random people knew where we were. Example: the airport taximan suggested an excursion. We paid the guide the agreed price but after dropping us off he came to our villa room to ask for more money which was intimidating & we weren't sure how he knew which room we were in. It felt unsafe
Stayed 6 nights in Sep 2023
Response from adi on Oct 5, 2023
Hi, Thank you for writing a review our place. And thank you for the input about our service and staff, we will improve it. Hope we can hosting you again in your next holiday to Ubud. Have a nice day.

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from adi on Oct 3, 2023
Hi, Thank you for giving us a rate. Hope we can host you again next time when you come to Ubud. thank you

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This is a lovely place to stay. I had a panoramic room and the view was lovely. Large room, large balcony, lovely relaxing pool and so quiet even though it wasn't far off the main road. I would definitely recommend for a stay in Ubud
Stayed 4 nights in Sep 2023
Response from adi on Sep 28, 2023
Hi, Thank you for giving us a rate. Glad to know that you enjoyed your stay with us. Hope we can host you again next time you come to Ubud. Have a nice day.

8/10 Good

Jim

Travelled with partner
Liked: Staff & service, amenities
For a 3 star and the amount you get for your money - excellent! Would definitely stay again. Lovely breakfast and very nice staff. There were a few little bits that could do with improving, the bed sheets smelt a bit damp and the bathroom tap sprays out at a funny angle getting you wet if you’re not careful. It’s also very steep stairs to get down to the bottom room, not a problem for us but if you were less mobile this would be a problem. Regardless, it’s got a beautiful pool and view overlooking a jungle valley, would recommend
Response from adi on Sep 8, 2023
Hi jim, thank you for your review, it will help improve our standard quality of our service. Hope that we can host you in the future. Have a nice day.

10/10 Excellent

Richard Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel our accommodation on arrival due the huge amount of steep stairs to our room. The room was excellent and the staff were friendly and helpful and understood the medical issue (knee replacement) with the steep steps to the accommodation . Cannot fault the staff but recommend good knees and fitness to stay here.
Stayed 3 nights in Aug 2023
Response from adi on Aug 28, 2023
dear richard warrenthanks for your time, to make us some review we're appreciate for that. a looking forward your next holidays

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from adi on Jul 6, 2023
dear sebastianthank you for your comment,im appreciate for that and see you next time for your vacation in bali

10/10 Excellent

ZUHAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the rainforest, quite villa
Stayed 15 nights in Jan 2023
Response from adi on Feb 18, 2023
dear zuhalthank you so much for that during your stay with us was feel comfortable and see you next your vacation in bali.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, service and location. Big water drums provided in room to cut down on single use plastic bottles (so you can fill your own bottle). Fantastic staff
Stayed 5 nights in Oct 2022
Response from adi on Nov 7, 2022
dear frankthanks for review us im happy to serve during your stay to make your holiday was pleasant,see you next on your holidaybest regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the most beautiful location. The surroundings make you feel like you're in paradise. The rooms are spacious and they have great decor. The pool is amazing and I wanted to swim in it every day! The breakfasts were delicious and the staff were so kind. I did not want to leave this property! I look forward to staying here again.
Stayed 8 nights in Mar 2020
Response from adi on Jul 10, 2020
Hi, thank you very much for your review. We are glad to know that you have enjoyed your stay with us. Hope we can hosting you again in your next Bali holiday.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent the reception staff was a little disorganized but other than that everything was excellent. Breakfast was served on time & delicious. The pool & the view was breathtaking & the room was spacious clean & had everything you need. The bathroom was beautiful & water pressure was great. We had a patio where breakfast was served. It is very private & we felt safe.
Stayed 4 nights in Nov 2019
Response from Jay on Nov 12, 2019
Hi, Thank you for writing a review about our services. We are glad that you enjoyed your stay with us and liked the space that we provide. And thank you for the input about our reception staff, we will improve it. Hope we can hosting you again in your next holiday to Ubud. Have a nice day.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , pretty quite , friendly staff and reasonable price
Stayed 2 nights in Oct 2019
Response from Jay on Oct 21, 2019
Hi, Thank you for your review. We are glad to know that you enjoyed your stay wih us. Hope that we can hosting you again for your next trip to Ubud.

10/10 Excellent

Connie, Western Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with Sunrise Villas for 10 nights. After a bit of a restless night with some noisy neighbours, the owner Made came to see me and moved me to an even more beautiful and peaceful bungalow! He and Adi and all the staff were lovely and friendly, The little infinity pool was quiet and private, and overall it really was a fantastic stay. I recommend this hotel and I will stay there again next year. Connie
Stayed 11 nights in Aug 2019
Response from Jay on Oct 14, 2019
Hi Connie, Thank you for your time to write a really nice review and we are glad to know that you have a wonderful experienced stay with us. Hope we can hosting you again for your next trip to Bali. Have a great weekend. :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunrise Villa was incredible we enjoyed every aspect of our stay and the staff where extremely helpful with anything we needed. The breakfast and views are absolutely a 10/10 !
Stayed 9 nights in Sep 2019
Response from Jay on Oct 14, 2019
Hi, Thank you for your review. We are glad that you have enjoyed your stay with us. Hope we can hosting you again for your next Bali trip.

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities, room comfort
Very friendly staff. The place is beautiful and the breakfast was great. I just wished they cleaned the room a little bit better. There was mold on the bathtub (made out of rocks) and hair on the sheets.
Stayed 1 night in Sep 2019
Response from Jay on Oct 7, 2019
Hi Matthew, thank you for your review, it will help improve our standard quality of our service. Hope that we can host you in the future. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019
Response from Jay on Oct 2, 2019
Hi, Thank you for giving us a rate. Glad to know that you enjoyed your stay with us. Hope we can host you again next time you come to Ubud. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Jay on Oct 2, 2019
Hi, Thank you for giving us a rate. Glad to know that you enjoyed your stay with us. Hope we can host you again next time you come to Ubud. Have a nice day.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Bali!!! Awesome staff are there!
Stayed 3 nights in Aug 2019
Response from Jay on Sep 3, 2019
Hi, Thank you for your review. We are glad to hear that you have a wonderful stay with us. Hope we can host you in another time with a great experience. Thank you once again, and have a nice day.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Villa!
The Villa is amazing, bathroom area is beautiful, the terrace is very spacious for daily yoga sessions or just naps, and it has a cool view of the Campuhan Ridge Walk. Service is very good, not obnoxious but helpful. The grounds are lush and tropical, breakfast is yum yum! The price is right. Location requires a bit of a walk (30 min) to the center, or a quick scooter ride. Although, there are a lot of places to it nearby, so you don’t feel isolated
Stayed 1 night in Aug 2019
Response from adi front office on Aug 13, 2019
dear lura, thank you so much for taking your time to share a wonderful review with us, we are heppy to hear that your positive notes on your stay are sincerely appreciated. we look forward to welcoming you back at sunrise villa ubud warmest regards

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and service
It was a wonderful hotel. Loved the service and the location was beautiful. The room was very clean and the staff was very friendly.
Stayed 1 night in Jun 2019
Response from adi on Jun 26, 2019
dear veronica thanks for your time to review us, we are proud hear that during your stay at sunrise villa feel heppy. hope to see you next time your vacation in bali to stay with us again especially in ubud. thank you very much

10/10 Excellent

Joshitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It had an amazing view. Peaceful and relaxing place to stay. The pool was great. The staff were very friendly and helpful. Its located very close to a lot of attractions and they have all facilities like bike rentals etc. Its definitely an amazing place to stay.
Stayed 4 nights in May 2019
Response from adi on May 23, 2019
dear joshitha thank you for your time to review us, we are very heppy to hear that do not hesitate if you go to bali especialy in ubud again to stay at our place warm grettings from the sunrise villa ubud best & regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
authentic, large and specious accomodation, excellent breakfast , friendly staff, great management , fantastic location.. Feel part of Rainforest and watching every morning rising sun while listening sound of rainforest. Myself and family see Sunrise Villa our home at Ubud, we will always stay there and this was second time already.
Stayed 4 nights in May 2019
Response from adi on May 14, 2019
dear our guests thank you for your time to take a review our place, we're really heppy to hear that during your stay with us fell comfortable, hope to see you again next your vacation in ubud . thank you in advance

8/10 Good

Anubhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from adi office on Apr 8, 2019
dear anubhav thanks for review us,i hope you enjoy during stay with us home in ubud and see you next time when you come to ubud again, thank you in advance

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a quieter Ubud and amazing views
Pros: This was our second stay at Sunrise Villa Ubud. The view was an absolute joy, service was brilliant (albeit the very recent transition to new management). Sunrise Villa is located about a 15 minute walk away from the chaotic Ubud Central, on a quieter street lined with the best art galleries, great dining options (don't miss Elephant, Dumbo, Indus, Sareng Sareng, etc.) and spas. Also parallel to Campuhan Ridge Walk. Cons: Furniture a little old, albeit quaint. Ben linen had bit of a musty smell, could be upgraded for a more comfortable stay! :)
Stayed 4 nights in Dec 2018
Response from adi on Dec 30, 2018
warmest greeting from sunrise villa ubud thank you for sharing us your review and we are so heppy to know that you took the time to write.we will improve it all the comfort of staying with us please keep in touch with us and we look forward to welcoming you home in ubud

8/10 Good

Karmen

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Jay on Feb 29, 2020
Hi Carmen, Thank you for your rating, hope we can hosting you again for your nex Bali trip. Please let us know if you need further assistance.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
元々取っていた部屋が薄暗かったので、お金を払って部屋を変えてもらいました。建物は古く、掃除も行き届いてないですが、それを超える絶景がテラスから見れます。それを見たら至らない点も目をつぶれる程の価値がありました。 近辺には美味しいレストランも多いし、相対的に満足です。
Stayed 3 nights in Dec 2019
Response from Jay on Feb 1, 2020
Hi, Thank you for your feedback, very appreciated. Hope that we can host you again for our next trip on Bali. Thank You.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utvilad vistelse
Rummet var stor, fräsh och bekväm. På balkongen kunde man sitta och läsa en bok med utsikt mot risfältet samt sova på den bekväma sängen om man kände för att sova utomhus. Personalen var hjälpsam och trevlig. Hotellet ligger ca 20 min promenad till risfältet och ca 45 min promenad till ap skogen samt till yoga barn om man känner för att yoga ute i naturen.
Stayed 4 nights in Nov 2019
Response from Jay on Dec 4, 2019
Hi, thank you very much for your review. We are glad to know that you have enjoyed your stay with us. Hope we can hosting you again in your next Bali holiday.

8/10 Good

Tomomi

Business traveller
Liked: Cleanliness, staff & service
朝食が、とても美味しかったです。
Stayed 4 nights in Oct 2019
Response from Jay on Nov 23, 2019
Hi Tomomi, Glad to know that you have enjoyed your stay with us, and liked our breakfast. Hope we can host you again in the next time for your holiday in Ubud.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Jay on Nov 12, 2019
Hi, Thank you for your rating of our services. We are glad that you enjoyed your stay with us. Hope we can hosting you again in the another time.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La vue est incroyable ! Par contre c’est très nature.
Stayed 2 nights in Sep 2019
Response from Jay on Oct 2, 2019
Hi, Thank you for giving us a rate. Glad to know that you enjoyed your stay with us. Hope we can host you again next time you come to Ubud. Have a nice day.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Loved it! Recommend to all!
View from balcony at Villa Fragapani 3 😊👌
Stayed 3 nights in Sep 2019
Response from Jay on Oct 2, 2019
Hi Christopher, Thank you for your picture, beautiful, really love it. Glad to hear that you enjoyed your stay with us. Hope that we can hosting you again, when you visit Ubud in the next time. Have a nice day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage am Rand einer Schlucht. Großzügige Räumlichkeiten. Mit Roller oder Taxi schnell im Zentrum. Infinity pool mit Blick in den Urwald
Stayed 5 nights in Aug 2019
Response from Jay on Sep 16, 2019
Hi, Thank you for your time to write review about our villas during your stay, we are glad to know that you have a great experience with us, and enjoyed your stay. we hope we can be your home again when you are visiting Bali next time. Thank you and have a nice day

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연과 함께
친구 추천으로 오게 됐는데 너무 좋았습니다 테라스에 도마뱀이 나오긴하지만 뭐 우붓이니까 괜찮아요 그것마저 신기한 경험이에요 수영장은 좀 작지만 충분히 즐길 정도 되구요 우붓맛집 누리스 와룽이 걸어서5분 위치에 있어서 너무 좋았어요
Stayed 2 nights in Aug 2019
Response from Jay on Aug 16, 2019
Hi, we are very happy to heard that you have a wonderful experienced with us. Hope you can come with us again :) If you have time, please also put some review on tripadvisor. Thank you once again and have a nice day.

10/10 Excellent

Suk Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Jay on Aug 16, 2019
Hi, we are very happy to heard that you have a wonderful experienced with us. If you have time, please also put some review on tripadvisor. Thank you once again and have a nice day.

8/10 Good

SHINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
우붓의 내 친정
우붓에 갈 때마다 선라이즈빌라에서 지내요. 뷰는 말할 것도 없고 서비스와 위치도 매우 좋거든요. 우붓의 친정집 같은 곳입니다 :)
Stayed 4 nights in Jul 2019
Response from Adi on Aug 16, 2019
Hi, we are very happy to heard that you have a great experienced with us. Thank you for always choosing us as your home at Ubud. If you have time, please also put some review on tripadvisor. Thank you once again and have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar mágico en Ubud. Relación calidad-precio excelente
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
気に入りました。
バレービューの素晴らしい見晴らしです。出かけずバルコニーでずっと過ごしていたくなります。とても広くてバリらしいお部屋です。欲を言うなら広いお部屋に机とテーブルがあればなお良かった。朝食は普通ですがバルコニーで頂くのが楽しみになります。
Stayed 2 nights in Jun 2019
Response from adi on Jul 7, 2019
dear our gurest thank you for your feedback to share your great comment about our villas, im very appreciate to heard that you love stay with us, the villa and the room as well as you mentioned, once again thank you and look forward to welcoming you again at sunrise villa ubud best & regards