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Mandapa, A Ritz-Carlton Reserve - CHSE Certified

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Exterior
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
View from room

Overview of Mandapa, A Ritz-Carlton Reserve - CHSE Certified

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571

Guests rated this location 9.3/10 - Exceptional

Explore the area

  • Popular LocationNeka Art Museum17 min walk
  • Popular LocationGunung Lebah Temple3 min drive
  • Popular LocationBali Bird Walks7 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)77 min drive

Room options

About this area

Ubud

Located in Ubud, Mandapa, A Ritz-Carlton Reserve - CHSE Certified is in the suburbs and on a river. Ubud Palace and Tegallalang Rice Terrace are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Traveling with kids? Don't miss Bali Safari and Marine Park. Water tubing and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby.

What's nearby

  • Neka Art Museum - 17 min walk
  • Blanco Museum - 3 min drive
  • Gunung Lebah Temple - 3 min drive
  • Bali Bird Walks - 7 min drive
  • Campuhan Ridge Walk - 9 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 77 min drive

Restaurants

  • Nasi Ayam Kedewatan Ibu Mangku - 3 min walk
  • The Sayan House - 18 min walk
  • Warung Pulau Kelapa - 2 min drive
  • Cafe Keliki - 3 min drive
  • Indian Delites - 2 min drive

About this property

Mandapa, A Ritz-Carlton Reserve - CHSE Certified

5-star luxury resort by the river
Located close to Campuhan Ridge Walk and Ubud Palace, Mandapa, A Ritz-Carlton Reserve - CHSE Certified provides a roundtrip airport shuttle, a poolside bar, and a terrace. Adventurous travelers may like the aerobics at this resort. Treat yourself to a body wrap, a body treatment, or a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mediterranean cuisine and garden views. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an area shuttle
  • Express check-out, an elevator, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 60 individually furnished rooms offer comforts such as 24-hour room service and private hot tubs, as well as thoughtful touches like premium bedding and laptop-friendly workspaces. Guests reviews say good things about the spacious rooms at the property.
Other amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Hydromassage showers, eco-friendly toiletries, and deep soaking tubs
  • 48-inch LED TVs with premium channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: IDR 390,000 for adults and IDR 195,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Ambar Ubud Bar
  • Dining Beyond
  • Kubu
  • Sawah Terrace
  • The Library

Things to do

  • 24-hour gym
  • Books
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robe
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 48-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1452000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 390000 for adults and IDR 195000 for children
  • Airport shuttle fee: IDR 705000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1452000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Long-term renters welcome
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve
Mandapa A Ritz Carlton Reserve CHSE Certified
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Ubud
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort
Mandapa, A Ritz-Carlton Reserve - CHSE Certified Resort Ubud

Frequently asked questions

Does Mandapa, A Ritz-Carlton Reserve - CHSE Certified have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

As of Mar 20, 2023, prices found for a 1-night stay for 2 adults at Mandapa, A Ritz-Carlton Reserve - CHSE Certified on Mar 23, 2023 start from CA $1,335.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandapa, A Ritz-Carlton Reserve - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

Self parking and valet parking are free at this property.

What time is check-in at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Mandapa, A Ritz-Carlton Reserve - CHSE Certified?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mandapa, A Ritz-Carlton Reserve - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 705000 per vehicle applies.

Where is Mandapa, A Ritz-Carlton Reserve - CHSE Certified located?

This family-friendly Ubud resort is located on a river, within 3 mi (5 km) of Campuhan Ridge Walk, Ubud Palace and Ubud Traditional Art Market. Ubud Monkey Forest and Tegallalang Rice Terrace are also within 9 mi (15 km).

Reviews

9.6

Exceptional

Rating 10 - Excellent. 136 out of 151 reviews" "
" "10 - Excellent 90%
Rating 8 - Good. 11 out of 151 reviews" "
" "8 - Good 7%
Rating 6 - Okay. 2 out of 151 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 0 out of 151 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 2 out of 151 reviews" "
" "2 - Terrible 1%

9.8/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kejia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, grounds and welcoming staff. Such a joyful and relaxing stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Zain Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Satish, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very unique and amazing! Once in a lifetime trip. Everything was perfect!
Stayed 3 nights in Nov 2019

10/10 Excellent

Jyun Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019