Dear Isaiah, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay. We regret to learn that you did not have a completely satisfactory experience and apologize for any inconvenience. Your comments have been extremely helpful in identifying areas where we need to improve, and we will take all necessary steps to address them. Please know that your feedback is highly appreciated, and we hope to have the opportunity to better serve you in the future and provide you with an exceptional experience.Sincerely,Hotel Management

Thank you for you review and we hope that you had a great stay and we look forward to seeing you again. Safe Travels

Sorry you did not have a good stay.. I will share this with the team

Dear Guest, It is disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. Based on your feedback, we are taking appropriate steps, as providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Also, our team is at work to deliver better hospitality, which did not happen in your case. Once again, please accept our apologies and give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management

Thank you so much for your survey.. Safe travels hope to see you again

Thank you for your feedback, I will discuss with our team..

We are sorry that you had to go through this and I will address this with my team

Dear Raymond, It was disappointing to read that you did not like the property and failed to meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same experience. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

Dear John, Please accept our apologies for the issue with smell and cleanliness during your stay at our hotel. We take great pride in our hotel's service, cleanliness, and maintenance, and we wish we could replace your expectation. But we are sorry we could not make it happen on this visit. We hope this will not keep you from returning to enjoy the great experience we are known for providing. It was a pleasure hosting your stay, and we hope you will return soon for the flawless visit you deserve.Sincerely,Hotel Management

Dear James, Thank you for taking the time to evaluate your stay and for sharing your feedback. We aim to maintain the highest standards; therefore, we apologize that this was not your experience. We are happy we could provide the accommodation you need and appreciate you letting us know the staff was excellent. We hope to see you again and have the opportunity to make your next stay perfect on your next visit.Sincerely,Hotel Management

Dear Linda, Thank you for choosing Extended Stay America and for your excellent review. We are glad you enjoyed most of your stay and found us to be of great value. We are also delighted to learn you found our hotel to be so comfortable and completely spotless. Thank you for sharing your observation; we value your feedback and hope to have the privilege of hosting you again.Sincerely,Hotel Management

Dear Chase, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to make it up to you on a future visit.Sincerely,Hotel Management

Hello Kevin. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.

We are so happy that you allowed WoodSpring Suites to host you and provide you with an excellent stay! Thanks for being our guest! We look forward to your next amazing stay!

Thank you for taking the time to rate your stay with us, Damione. We are happy that you enjoyed your time with us and we would love to welcome you back the next time your travels bring you this way!

We apologize that you did not enjoy your stay with us, Christopher. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.

David, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.

Shaniece, on behalf of our entire staff we sincerely apologize that this was your experience. We strive to deliver not only a high level of cleanliness and comfort - but also hospitality and customer service. I can't tell you how disappointing it is to see that your experience did not include this, and we will make sure that we address these concerns with our front desk and housekeeping teams for immediate action and review. We have complete confidence that this was an isolated event and will do our best to deliver a much better experience the next time you are with us. Thank you for sharing the details of your stay and will work hard to deliver the excellent level of service that you and all our future guests deserve.

Thank you for the review of your stay, Fuentes. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.

Thank you for taking the time to rate and review your stay with us, Kaci. We hope that our accommodations met your needs. if you are ever need of a clean and simple stay, please come back to see us!

Hello Greg. We can't tell you how disappointed we are to see that you experienced issues with pest sightings, and apologize for the inconvenience that was caused during your stay. We will communicate these concerns with our pest control provider so that we can have the property serviced. Thank you for bringing these issues to our attention and we hope that your future travels are wonderful ones.

Thank you for taking the time to rate and review your stay, David. We apologize for the issues that you experienced while at our hotel, as we never want your time with us to be less than perfect. We are always looking for ways to improve and your feedback will help us do just that. Thank you for allowing us to host you and we wish you all the best in your future travels.

We appreciate you sharing your experience with us, Paul. Seeing the issues you had with cleanliness, maintenance issues and pest sightings, is truly disappointing. Our housekeeping team works hard to maintain a stay that is sparkling clean and we are so sorry that we fell short in this area. We will make sure that we address these concerns with our team at the property so that we can avoid these problems in the future.

Thank you for taking the time to rate your stay with us, Victor. We are disappointed to see that we fell short in delivering a comfortable stay. We apologize for any inconvenience that this caused and will make sure that we communicate with our housekeeping and front desk team so that we can improve in these areas for all our future guests. Best wishes in your future travels.

Thank you for taking the time to rate your stay with us. We hate to see that our hotel did not meet your expectations. We pride ourselves in delivering a clean and comfortable and stay and we apologize that we fell short in this area during your time with us. We would love another chance to host you and show you a better experience the next time you are in the area. Best wishes in your future travels.

We appreciate you taking the time to rate and review your stay. We are so sorry that your stay was not the pleasant and comfortable one that we intended for because of the overall cleanliness and discomfort of the bed. We apologize for any inconvenience that this caused and will work to improve in these areas for all our future guests. We wish you all the best in your future travels.

We appreciate you sharing your experience with us, Eric. Your feedback regarding the potential pest sightings is very disappointing to hear. We work diligently to work with our pest control provider to ensure that our hotel is pest free. We will make sure that we communicate with our housekeeping team and pest control provider for immediate action and resolve. We are so sorry for any inconvenience or impact that this had on your stay, and we wish you all the best in your future travels.

Thank you for sharing your honest thoughts, Lou Ann. Please know, we are continually working to improve the service and experience provided to our valued guests. We can't apologize enough that your experience was not the exceptional one that we intended for you, and will make sure that we work hard to improve in these areas for all our future guests. Thank you for allowing us to host you and we wish you the best in your future travels.

Thank you for your review, Amanda. Thank you for taking the time to review your stay. Our staff makes a tremendous effort to ensure that your time with us is clean and comfortable. We are so sorry that this did not come through and apologize that we failed to satisfy your expectations. Your feedback will be used to help us address these issues with our team so that we can avoid these issues in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.

Thank you for your review. We are happy that you enjoyed your overall stay, but are so sorry for the problems with the pest sightings and the linen issues. We will make sure that we use your feedback to help us improve.

Thank you for your review. We are so happy that you enjoyed your time with us. Thank you for choosing WoodSpring Suites for your traveling needs!

Thank you for your review. We are so sorry for any issues that you had during your stay. We hope that we have another chance to show you a much better experience the next time you are in the area.

We apologize for the issues. Thank you for your feedback and we will continue to improve on these matters.

Thank you for your review. We are terribly sorry to see that you experienced these troubling encounters. Our team is known for their attention to detail and high-level of service and we ae are so disappointed to read that this did not come through during your short encounter. We will make sure that we address these concerns with our housekeeping and front desk team so that we can improve in these areas for all our future guests.