2 outdoor pools, sun loungers
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Reviews of Hotel Holistika

3 out of 5
Hotel Holistika
Av. 10 Sur Lote 4, Zona 11, Manzana 902, Tulum, QROO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 124 reviews" "
Rating 8 - Good. 16 out of 124 reviews" "
Rating 6 - Okay. 4 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 7 out of 124 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a peaceful stay and amazing workshops. Highly recommended to try as many as possible
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kattarina, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, welcoming space with classes and activities to enjoy. I will definitely come back to stay again!
Stayed 2 nights in Jan 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lesly, Bradenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute you walk in you see how serene and beautiful the place is! You really do feel like you're out on the jungle somewhere. Front desk was so friendly and attentive. They always helped me get a taxi. They have plenty to do on site so you could spend all your time there. Their on site vegan/veg restaurant Tierra is delicious but SLOW. Waited a while to get a menu then I had to ask 4 times to get my check and box. They still forgot my box so I had to get up and ask AGAIN. The discouraged me from going again. They also have a boutique, a vegan snack shop, a cute smoothie bar with swings. I also took a Yoga class inside their dome and the place itself was gorgeous!! The yoga class was also healing and made cry tears of joy. I stayed in their beehive doors and it was great! Clean and quiet. Plenty of showers and toilets, I never had to wait. They give you 2 lockers and have a gallon of filtered water to fill up your water bottles. I was also able to walk about 15 mins to a nearby collectivo stop that took me to El Centro. 5 mins walking there's a few eateries and an Oxxo convenience store

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a gorgeous place with excellent staff and great food. The front desk was kind, courteous, and helpful - shout out to Aida, Lena, and Sofia! Isabel's yoga class was outstanding. I'll come back. Everyone at the restaurant was terrific as well. The restaurant menu seemed innovative but needed to be more wholesome and diverse. I got stomach cramps after eating one night, but I am unsure if that was because of the cheese or the dessert. Nevertheless, I enjoyed the food; it was healthier and tastier. I wish they had some authentic Mexican food options.
Stayed 5 nights in Dec 2023

10/10 Excellent

Raquel

This place is absolutely magical and perfectly zen. All the staff are so helpful and excellent with communication. I will definitely come back here.
Stayed 5 nights in Nov 2023

10/10 Excellent

Annie

Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Holistika Reception on Nov 25, 2023
Hello Paul, Thank you for your good comments. We are very glad to know you had a pleasant stay, hope to see you soon.

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing, great healthy food, beautiful big rooms and nice pool!
Stayed 2 nights in Oct 2023
Response from Holistika Reception on Nov 25, 2023
Hello Catherine, Thank you for your good comments. We are very glad to know you had a pleasant stay, hope to see you soon.

10/10 Excellent

halima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Will be back again.
Stayed 6 nights in Aug 2023

2/10 Terrible

Fidel, MIAMI LAKES

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Mosquitos all over . Pools , restaurants , their food will give you diarrea , and their FREE Filtered water At their vegan restaurante will make you sick for 3 days . It has happened to me twice in this place . So avoid it
Stayed 1 night in Jul 2023

10/10 Excellent

Harry

Stayed 3 nights in Apr 2023
Response from Juliana on May 10, 2023
Hola Harry, thank you so much for you're lovely comment and we are very happy to know that your expectations have been met, thank you! Hope to see you soon back in Holistika! All the best

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel… we will be back for sure
Stayed 2 nights in Feb 2023
Response from Holistika Reception on Apr 7, 2023
Thank you, Natalia. We'd love to have you back at Holistika!

4/10 Poor

Priya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Yikes.
Got food poisoning from their restaurant, as I ate nowhere else in the 3 days I was there. Twice I was sent to the wrong shala for yoga and ended up missing the first 15 minutes of both classes. They should stop asking people to pay cash and make us feel guilty about using our card. You’re a business, act like one and accept card payments without belittling the guest. Staff has an attitude problem. I’ve read it before in reviews and now I understand completely. Horrible customer service. A server gave me someone’s left over salsa. I told her to give me a new one and she just topped it off in the same old dirty ramiken. I am a POC and there were very few there and I felt disrespected often like a second class citizen compared to the white people. A white lady budded in line and they saw and still continued to help her and make me wait. Then offers me the most silly apology. So disappointing for an”spiritual” place. Two classes I took were awful, and one instructor tried to get $10000 USD from me for private sessions and kept trying to get the money from me immediately that day! Such a scam!! He must’ve thought I was an idiot and was playing on the fact that I had an ill father. These people should be embarrassed. Nothing spiritual here. All just pomp and circumstance.
Stayed 2 nights in Feb 2023

8/10 Good

GRIT

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
An wonderful jungle retreat center with amazing yoga classes, sound healing and ceremonies. A special place to connect, find peace and healing… and healthy food. Thank you … a place to return to.
Stayed 3 nights in Aug 2022
Response from Holistika Tulum on Sep 9, 2022
¡Hola!We appreciate your visit to our establishment and we hope to see you again soon!

10/10 Excellent

Ateeya, Carlsbad

Stayed 1 night in Aug 2022

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Yogi Getaway
I had a really nice stay at Holistika. The staff and teachers are great, food at the restaurant is good, and the property is beautiful. The staff went above and beyond to help me while I was without a phone, allowing me to make reservations on their front desk computer as needed, print docs, etc. It's nice that people from other hotels and airbnbs come to take classes or eat at the restaurant so there are always people around to talk with if you're looking for that. I'll definitely be back.
Stayed 1 night in May 2022
Response from Holsitika Staff. on Jul 31, 2022
We are very happy that you enjoyed our activities and your stay at holistika, we hope you come back soon to enjoy a getaway.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

charlie

Liked: Cleanliness, room comfort
Disliked: Staff & service
This was part 2 of a holiday to Mexico. What a comparison. The hotel itself was an oasis. But the service I received didn’t match this. When using the restaurant it felt more like they were doing me a favour and I should feel appreciated for them deciding to serve me. We also had the unfortunate event of having our bike stolen. ( I knew there would be a charge) What I wasn’t expecting was the reception to be so Unhelpful. The reception
Stayed 6 nights in Mar 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place. People very friendly
Stayed 5 nights in Feb 2022

10/10 Excellent

Eledir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excell my expectations, eco-friendly/yoga/health
Everything was great ! I will definitely return ! Only tho BH to improve is to have a map with short way to the beach by bike
Stayed 2 nights in Jan 2022

6/10 Okay

Somya

Liked: Property conditions & facilities
Property was beautiful. Private rooms were large and simple but the beds were very stiff and I had to chase down basic amenities from the staff (ex. no towels in my room). I had no wifi/cell phone signal in my original room. The staff were able to move me, but to a room with the previous guests food in the mini-fridge and items in the garbage. When I checked out, I was asked to pay for my towels as they had very small smudges of makeup on them — this is the first time I’ve ever heard of anything like this. I would understand if they were stained or heavily soiled, but this would have came out easily in the wash? I hardly even use makeup. Overall I would come back for yoga and for the restaurant which was wonderful, but I would not stay again.
Stayed 3 nights in Oct 2021
Response from Julia on Nov 4, 2021
Hola Somya, Thank you for your comment and we are very sorry for the inconvenience... we are always available to support and help our guests... We wish you all the best.

10/10 Excellent

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Holsitika Staff. on Oct 29, 2021
Thank you for your kind rating! We hope to see you soon again.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Holsitika Staff. on Aug 13, 2021
Thank you so much for your kind rating. We are looking forward to having you with us again!

2/10 Terrible

Alesha

Travelled with group
Disliked: Staff & service
WORST! They did not provide the room category paid for or the beds paid for
Stayed 2 nights in Jul 2021

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful time at Holistika
This was my second time staying at Holistika in the dorm and I had a great experience. The staff was friendly at the reception, the room was clean, had a large locker and towels included. The pool and grounds were nice and I felt safe. They had great communication throughout my stay through WhatsApp. There is a restaurant and yoga classes on site. The reception was always amazing and very helpful. My only complaint was that there was one young lady (it seemed like she may have been a manager) at the wellness desk that was rude to myself and others.
Stayed 4 nights in Jun 2021
Response from Holsitika Staff. on Aug 4, 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. A little paradise in the middle of the jungle. Rooms are very big and comfortable. There 2 pools and lots of things to do. Including temezcal, sound healing, yoga etc. Staff is super friendly and always willing to help. There is laundry service available and they will always be happy to call you a cab. There is a WhatsApp number you can always reach them at and ask any questions you might have. Maria the massage therapist is amazing. Will definitely be back. Thank you
Stayed 4 nights in Jun 2021
Response from Holsitika Staff. on Aug 4, 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Tucked inside the forest, Holistika offers a quiet retreat with yoga classes, wellness workshops, and other amazing amenities. My husband and I traveled here for my birthday and spent almost every day at the resort. It's located close enough that you don't have to spend too much on taxis to travel to other places, but far enough away that you're not surrounded by a ton of crowds. Everything was super clean and the front desk assistants, Miriam and Jesus, were so friendly and helpful during our stay. I honestly think this is one of the best places that you can stay in Tulum. The restaurant is also great and offers vegan-friendly meals. You have everything that you need at this place.
Stayed 4 nights in Jun 2021
Response from Holsitika Staff. on Aug 4, 2021
Thank you so much for your kind comments!! We hope to see you soon again :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel is nice. It was clean and the rooms were spacious. The hotel is really great for yoga/relaxation. The check in process needs some improvement though.
Stayed 1 night in May 2021
Response from Miriam on May 21, 2021
Hola, thank you for your lovely comment and we are very happy that you enjoyed Holistika. Hope to see you soon back. All the Best.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was incredible
Stayed 2 nights in May 2021
Response from Miriam on May 21, 2021
Hola, muchas gracias por tu lindo comentario y estamos contentos que te gusto Holistika! Espero verte pronto de vuelta.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,
Stayed 2 nights in Apr 2021
Response from Juliana on May 21, 2021
Hola, thank you for your nice comment and we are glad that your expectations at Holistika were met. We hope to see you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? Holistika is an oasis in paradise. Healing energy and tranquility will come to you if you stay here. Positioned on the outside of Tulum, in the jungle, I felt rejuvenated from the seclusion and botanical vibrancy. The workshops and classes they host were amazing - the facilities and teachers are nothing I've seen in the US. I cannot wait to come back <3
Stayed 4 nights in Mar 2021

10/10 Excellent

Tamara Bettin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, great restaurant and yoga classes
Stayed 4 nights in Jan 2021

6/10 Okay

Andi

Liked: Cleanliness
Disliked: Staff & service
Mixed reviews
I have a mixed review for Holistika. Pros: the yoga, sound healing, and mindfulness classes are amazing. The teachers are world-class, and the studio spaces are beautiful. I stayed in the beehive, and it was easy to make friends with the other women bc they were cool, interesting, and friendly. Cons: the service here, both from the hotel staff and on-site restaurant, is poor. It’s clear that none of the employees have been trained in hospitality. They were unable to answer basic questions like “can I extend my stay?” When I asked for directions, they’d gesture vaguely and not give a real answer. When I asked if they could tell the gardener to not turn on his leaf blower outside my window at 7am, they smiled and nodded, but didn’t actually fix the problem. We used to have curtains in the beehive to provide privacy for each bed, but then one day they took them all down. When I asked when we could get them back, the staff looked baffled. After 2 days of no curtains we started rigging sheets and towels, which finally gave us some privacy but made the room resemble a refugee camp. All in all, the staff needs much better training to provide clearer communication and friendlier service.
Stayed 6 nights in Dec 2020
Response from Holistika Staff on Dec 29, 2020
Dear Andi, Your comments help us to grow. We are making the best to make every body happy. Hope to have the chance to host you again. Best Regards.

4/10 Poor

Pya

Stayed 5 nights in Dec 2020

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night at Holistika
the free class with the stay, the art walk (pic), the pool (pic), the bookshop, the restaurant, all awesome. rooms are minimalistically cool and comfy. wish we could have stayed longer.
Stayed 1 night in Nov 2020
Response from Holsitika Straff. on Dec 27, 2020
Dear Gregory, Was a pleasure to host you. Hope to see you again soon. Warm Regards.

4/10 Poor

Heather, NYC

Travelled with partner
Disliked: Staff & service
The place was super disappointing! There is nothing holistic about it. Only an attitude. Some the staff was ok but nothing over the top. Don’t recommend.
Stayed 3 nights in Nov 2020
Response from Holsitika Straff. on Dec 27, 2020
Dear Heather, We will use your comments in order to improve our service. Hope to have the oportunity to host you again soon to make your stay an unforgetable experience. Warm Regards.

10/10 Excellent

Maria, Miami, L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The rooms were super beautiful, the bed was comfy, the food at the restaurant was incredibly delicious, the pools were super pretty, hammocks were comfortable. I loved the classes that were offered. The sweat lodge was powerful. The little shop was super cute and Maria was so friendly and amazing to talk to. Loved every moment of staying there and I cannot wait to go back!
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

8/10 Good

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in Tulum
Still one of the best places to stay, if you don't come to Tulum to party. It is quiet, very relaxing in the middle of the jungle, private, the yoga driven crowd from all over the world is interesting to mingle with, the pools are perfect for long swims, the restaurant has consolidated itself, the vegetarian food is healthy, yummy and not expensive and the service is one of the best in Tulum. Internet connection has been improving over time but still the main weakness.
Stayed 7 nights in Aug 2020

8/10 Good

Joha, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. It’s situated in the middle of the jungle. The amenities are impecable and the 2 pools the best I have ever seen. The king room we got was spacious, the bed extremely comfortable and there was this fresh feeling to it. The vegetarian restaurant inside the hotel also serves amazing food. Now, personally, the reason why I probably wouldn’t stay again, even though I fell in love with the facilities, it’s the New Age theme the resort has. It’s not subtle and unless you share the same beliefs, it might make you feel uncomfortable. The Art Walk murals have very esoteric meaning and the place even has a Temezcal (sweat house). Overall, fantastic nature resort except for the spiritual theme that inundates it, unless you are into it!
Stayed 3 nights in Jul 2020

10/10 Excellent

Nikki, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super cute ! Would recommend and stay again , loved the pool side hammocks outside my room !
Stayed 2 nights in Jul 2020

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Amazing space, magical and moving
Stayed 1 night in Mar 2020
Response from Leo Ortiz on Jul 13, 2020
Thank you very much for your feedback, we really appreciate it. We hope to have you again in the future. Good vibes.

10/10 Excellent

Anita, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most divine places I have ever stayed at. It healed my soul and relaxed my whole being. What a stunning boutique hotel. A must visit.
Stayed 3 nights in Feb 2020
Response from holistika on Feb 24, 2020
We are very happy you had a great time with us. Come back soon.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Loved Holistika, was very impressed because for the price I did not expect it to be so nice.
Stayed 7 nights in Jan 2020
Response from Victor on Feb 11, 2020
Thanks for stayed with us! We hope to see you soon again.