Front of property
Check availability

Reviews of Bambu Gran Palas Hostel Party

2 out of 5
Bambu Gran Palas Hostel Party
Carretera Tulum - Boca Paila Km 8, Tulum, QROO

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 6 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Narinderjit

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room on Expedia, but when we got there they said the room had already been occupied. Then they didn’t provide any help at all to find another room there or anywhere else
Stayed 2 nights in Nov 2021

8/10 Good

Agustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but gets really hot and noisy ,literally next to a cenote/restaurant/rave/nightclub
Stayed 1 night in Mar 2021

10/10 Excellent

Varush

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hospitality, very helpful personnel. Location is a low budget place compared to everything around. very centrally located. Just keep in mind this is a hostile. I’ll stay here again for sure .
Stayed 3 nights in Sep 2021
Response from BAMBU GRAN PALAS on Sep 11, 2021
Un huesped increible! gracias por hospedarte en Bambu y por regalarnos un pedacito de tu hermoso tiempo! aqui vamos a estar esperandote siempre! te ganaste el corazon de todo el staff! And welcome to Tulum!!!!!!

8/10 Good

Verified traveller

Stayed 2 nights in May 2021
Response from BAMBU GRAN PALAS on Jun 6, 2021
Gracias por tus comentarios que nos ayudan a mejorar, te esperamos de nuevo

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
super Bad Hostal the owner dont care about nothing 3 days with NO WATER AND SHE DONT GUVE ME MONEY BACK OR NOTHING, I HAVE TO GO TO ANOTHER HOTEL . THE SERVICE IS THE MORE TERRIBLE AND BAD ON THE WORD.TH BED IS DURTY EVERYTHING DURTY SMELL BAD
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to party 24/7. Plan to go to bed not early than 3 am. This place is very clean, comfy mattresses. Located in the middle of the party clubs. I recommend you "IT TULUM" club next to this Hostel.
Stayed 3 nights in Feb 2021
Response from Bambu Gran Palas on Feb 18, 2021
Thank you so much for your wonderful review! We are so glad you had a great time in Tulum´s party life! Hope to see you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the location, right in the heart of the jungle and across the street from the beach!
Stayed 1 night in Jan 2021
Response from BAMBU GRAN PALAS on Jan 22, 2021
THANKS

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Beautiful facility and great location. However, this was the loudest hostel experience I've ever encountered. It's right next to two nightclubs, and is impossibly loud until they close around 1.
Stayed 3 nights in Jan 2021
Response from BAMBU GRAN PALAS on Jan 8, 2021
We are very sorry for the inconvenience, it was not like this, but since it has become mostly parties in the beach zone, it has greatly changed. We are trying our best to compromise with them. We will keep trying our best to try to keep them quiet.

6/10 Okay

Patricio

Disliked: Cleanliness, room comfort
Not what you expect from the photos
So the pictures advertise are not at all like the actual place you stay in. Meaning it’s not spaced out like the pictures shows it’s no open or airy. The bed was so lumpy literally was lopsided and the sheets had stains on them both times they were changed out. The security is good nothing ever came up missing The bathroom was always and muddy water on the floor. There is no space for you to change privately. Also it is very hot almost suffocated during the day they do not turn the A/C until after 8pm.It advertises that the beach is across the street that is true, but what they don’t advertise is that you have to pay upwards to $100 to access the beach club across the street and if you want the beach club they offer you have to walk a mile down the road. Luckily I had rented a scooter. The beach club is nice though food is great! The staff at the hostal is very nice especially the lady who works in the morning. I personally wouldn’t stay here again especially for the price it’s above normal hostal prices. To their credit it does look like they were doing construction
Stayed 3 nights in Dec 2020
Response from BAMBU GRAN PALAS on Jan 2, 2021
Hello Patricio, We are sorry our pictures did not match your expectations, we are working on taking new pictures since the ones on the site outdated. We will also check on the laundry we receive from now on and inspect the bedsheets more thoroughly. About the bathroom, we are constantly checking it, but due to the holiday dates you stayed in it gets to be busier, may we suggest a private room next time?

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
It is what it is
The hotel is super rustic - it’s shaking when windy and the roof was leaking during the rain. The staff was very nice. All the above could be tolerated because of the location - it’s literally across the street from the beach and next to restaurants and bars. But...there’s a very, very loud construction in front of it going day and night. And the main road is just under the window with people trying to get a taxi late night. It was absolutely impossible to sleep. Internet is bad enough for those who need to work remotely.
Stayed 5 nights in Nov 2020
Response from BAMBU GRAN PALAS on Nov 24, 2020
Hola Es lamentable que hayas vivido la terrible experiencia de la construccion ,es imposible parar han sido muchas quejas de parte de todos los vecinos y no hace nada nuestras autoridades El internet siempre es un problema en toda la area de tulum ,no contamos con electricidad o ningun servicio y tenemos antenas para el internet Tulum no es un lugar para venir a trabajar con internet Espero regreses pronto Saludos

10/10 Excellent

JOSE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff.
From the moment we arrived the front desk Luis was very friendly and kind l, every day taking care of us myself and my friends. Norma the owner was also super helpful and friendly. Everyone actually was kind and helpful to my group.
Stayed 4 nights in Nov 2020
Response from BAMBU GRAN PALAS on Nov 14, 2020
Thank you for staying with us! We are so glad you had a nice stay! Hope to see you soon!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay. Our only complaints were mosquitos and it was quite noisey! But both were easy to look past because of the great service and view.
Stayed 1 night in Oct 2020
Response from BAMBU GRAN PALAS on Oct 29, 2020
Gracias por tu preferencia Te esperamos Saludos

10/10 Excellent

Giovanni, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to everthing. Very ecologic. We had a small inconvenience with the reservation but it was well resolved by the stuff. I would recommended
Stayed 1 night in Sep 2020
Response from BAMBU GRAN PALAS on Sep 4, 2020
Thank you so much for choosing us Giovanni!!!! We are very glad you enjoyed your stay! Visit us soon!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from BAMBU GRAN PALAS on Aug 12, 2020
Gracias Te esperamos de nuevo

10/10 Excellent

Shaun, Los Angeles, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and people. Very centrally located. Clan Destino is a restaurant located in the back, with a cenote inside it. Very fun atmosphere. Clean and comfortable. Showers had hot water. Bring your own soap. You can get a towel for 100 peso deposit, which is returned.
Stayed 3 nights in Jul 2020
Response from BAMBU GRAN PALAS on Aug 8, 2020
HELLO SHAUN THANK YOU FOR CHOOSING US, WE HOPE TO SEE YOU AGAIN HERE AT BAMBU GRAN PALAS.

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but oh the noise
The location is great. Very close to the beach. The hotel has a cenote in the back and a very reasonably priced bar/restaurant. The biggest problem is the noise. It is very very loud. The noise comes from the road and other rooms. It’s almost as if we were sleeping outside. They also do karaoke on certain nights that goes to 4am. Yes 4 am. If you are a light sleeper this is not the place for you!!! Also, the receptionist didn’t tell us about the free breakfast until later in the next day. The breakfast is not at the same location but about 50 meters down the road.
Stayed 2 nights in Feb 2020

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great cheap tulum beach vacation
This was my second year staying at gran palas bambu hostel. As a 31 year old woman traveling alone I felt pretty safe here. For the price and atmosphere I honestly think its one of the best options. Especially solo travel or with a friend. The hostel was $28 per night and that is in mixed "dorm" with I think 12 bunks? But the bunks aren't like normal hostel, every bunk has 3 walls, a queen bed and a black mosquito net good for privacy and bugs. Breakfast was included with my stay and it was every morning at a bar/restaurant that's a 3 minute walk up the road from the hostel. After eating, i would go right to the beach club directly across from the hostel (villa las estrellas) you can use their beach, chairs, umbrellas , towel, waiters! - you just have to spend minimum 500 pesos. You can easily pretend this is just an all inclusive trip :) . I'd finish at beach club, go back and shower at the hostel. Men and women's bathrooms kept separate and clean. Then I would walk the main strip and find dinner. At night the hostel runs A.C. in the dorm so that's nice. There's also pretty good Wi-Fi, I was able to watch movies and TV shows on my phone/ipad with little connection problem. Everyone I talked to who works at hostel is super welcoming and helpful and even called me a cab for 3am pickup to go back to Cancun airport (roughly 2000 pesos) but that's when I learned they have overnight security personnel in the lobby after hours so that's nice to know too.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Giselle

Liked: Staff & service
Disliked: Room comfort
Sleeping Uncomfortable
When I book a hostel I know what I'm signing up for, but unfortunately the bunks and sleeping conditions were just too tough to stay. Loved the restaurant and the site and the people who worked there, however.
Stayed 3 nights in Mar 2019
Response from PaulaSchroeder on Apr 3, 2019
Hi there!!! Thank's so much for your comment. I hope to see you another again! Bambu Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hostel near the beach! .
The location is amazing. Beach is across the street. I went to the beach through a restaurant I loved eating at, but I don't know how else you would since the entrances are private. Included breakfast is at a little cenote on property. So cute. Beds in the hostel are double beds not twin. Tall for bunk beds (easy to sit up and move around). Each bed is a little pod that has a fan, locker, hanging light, 2 power outlets, and a mosquito net as the 4th wall. Lighting is really an issue. Womens dorm is dark even during the day. If your bed has a window it is less of an issue but still harder to make friends. Bathroom toilets and showers are well lit but the sink and mirrors are not. You can see just fine, but getting ready for a late dinner or night out it is not easy to see. Bring a flashlight for your locker. Showers could use cleaned better. Water pressure is not good but still got my long hair clean. Water is as hot as you want it. Breakfast is toast, fruit, and coffee. 8am to 9:30am. If you bring any open food or fruits, critters will manage to eat them. Seems like it was some kind of lizard. Definitely not rodents as there was no poop and I didn't hear any scurrying. Google maps is correct. This place is at Clan-Destino. You can tell the cab driver Cafe Jaguar...they all know that place, just get let off a bit early. WiFi is fine. Cell signal bad everywhere nearby. Power goes out for a few minutes each day and so does the WiFi.
Stayed 1 night in Feb 2019
Response from Paula on Feb 13, 2019
Thank's for your coment, we are so grateful. See you in an other holidays :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Beautiful cenote, cozy bed and private space for a dorm! Very nice staff
Stayed 4 nights in Jan 2019
Response from Bambu Gran Palas on Jan 30, 2019
Hello, thank you for your comment and with all our heart we hope to have your visit again very soon. Best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from Bambu Gran Palas on Jan 6, 2019
Gracias por su preferencia

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Really lovely staff, amazing breakfast by the cenote. Big comfy clean bed with fan and safe and everything you need, even towels! Will sta again :)
Stayed 6 nights in Nov 2018
Response from Norma on Nov 14, 2018
El hostal Bambu Gran Palas agradece sus comentarios y esperamos su pronta visita nuevamente.

6/10 Okay

Chris, USA

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Pros. the staff is nice and the hotel is by the beach and sits near lots of things. Cons the sheets were stained the 24 hour restaurant and bar is cool but it can be a bit loud, so bring ear plugs. They only turn the air conditioning on in the room for certain hours of the day and its when no one is in the room and they keep the remote. Its just to hot for that. It was not a horrible stay but because of the air conditioning situation I don't think I would stay there again
Stayed 4 nights in Jul 2018
Response from Sra. Norma Oronoz on Jul 27, 2018
Hola buenas tardes, muy pocos saben que los hoteles de la zona no cuentan con el servicio de electricidad (CFE), por lo tanto el servicio de electricidad es solar y por ende racionado. Como usted pudo ver, somos un hostal Eco, por lo que el aire acondicionado funciona solo y exclusivamente con energía solar es decir funciona solo durante el día, mismo funcionamiento que sirve para enfriar la habitación y en la noche ya fresca la habitación nuestro invitado pueda conciliar el sueño.

2/10 Terrible

Luis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Imposible estarvun segundo mas ahi, el ruido es impresionantenente molesto una planta generadora haciendo un ruido insoportable dka y noche tuvimos que salir corriendo de ahi por que nonsoportamos mas el ruido.
Stayed 2 nights in Oct 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jess

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tuvimos muchos problemas con el hotel debido a que la regadera privada de la habitación no servía y teníamos que salir a bañarnos en los baños compartidos, toda nuestra estancia estuvo descompuesta la regadera.
Stayed 6 nights in May 2021
Response from BAMBU GRAN PALAS on Jun 1, 2021
lo siento mucho se les pidio varias veces nos permitieran entrar y salian demasiado tarde para reparar

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar es terrible la atención es horrible y la limpieza lo peor la atención es muy mala el personal de recepción es rudo y muy mala atención al publico. Perdimos nuesto dinero porq llegamos y no pudimos ni estar dos horas. Esto es lo peor es la peor experiencia de mi vida. No lo tomen jamas.
Stayed 1 night in Apr 2021

4/10 Poor

Javier

Travelled with group
Disliked: Cleanliness
Mala estancia :S
En primer lugar el valet parking nos cobró 500 pesos por llevarse el auto, posteriormente cuando lo pedimos nos mandaron a recogerlo a un estacionamiento, siendo que habíamos pagado porque se lo llevaran, cuando llegamos al estacionamiento nos cobraron otros 500 pesos que porque según ahí no les habían pagado. Al final tuvimos que pagarlo pues llevabamos prisa, en general pagamos más por el estacionamiento que por la habitación. Adicional a esto, no había agua en los baños, y muy poco en las regaderas, entiendo que por el lugar puede fallar, sin embargo había vómito en todos los baños lo cual no creo que sea saludable para los que utilizamos las instalaciones.
Stayed 1 night in Apr 2021
Response from BAMBU GRAN PALAS on Apr 30, 2021
El valet no pertenece a la empresa Es un lugar a donde vienen de fiesta pues estamos rodeados de los mejores bares y clubs de playa siento mucho hayas entrado a los baños antes de que entraran a limpiar ,es algo inevitable con la gente fiestera saludos

8/10 Good

Diana

Travelled with family
Disliked: Room comfort
Im grossen und ganzen ok für 1-2 Nächte, sehr laut da direkt nebenan club, aber damit rechnet man wenn man da unten so günstig schläft. Ein bisschen mühsam zum an strand zu gelangen, alles überbaut....
Stayed 4 nights in Apr 2021
Response from BAMBU GRAN PALAS on Apr 19, 2021
Gracias Tus comentarios son de mucha ayuda Respecto a la musica estamos en eso y estamos rodeados de bares y restaurantes

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La agitación que me vendieron en la página no era tuve que pagar 1720 extra para que me dieran la habitación y ese dinero quien me lo reembolsa espero me contacte expedia
Stayed 2 nights in Mar 2021
Response from BAMBU GRAN PALAS on Apr 3, 2021
Hola que pena que haya habido confusion y se te regreso $ 500 pesos saludos

8/10 Good

astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from BAMBU GRAN PALAS on Mar 7, 2021
Gracias Te esperamos pronto

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción a un precio bastante accesible en plena zona hotelera con el concepto ecológico que hace de este destino una tendencia
Stayed 2 nights in Feb 2021
Response from Bambu Gran Palas on Feb 19, 2021
Gracias los esperamos pronto buen viaje

10/10 Excellent

Reinaldo F

Liked: Cleanliness, staff & service, property conditions & facilities
El point para la noche de Tulum
Un lugar con buena vibra del histórico y viejo Tulum, no tanto (o poco digamos) lujo pero mucha onda, excelente ubicación, funcionamiento correcto de ducha y baño. Rustico, pero siempre se ha de imponer el punto de que la ubicación es excepcional... si lo que se esta buscando es participar de la joda, baile, movimiento.. fiestas de Tulum ... esta en lo que en términos prácticos es el Centro de la zona hotelera.
Stayed 7 nights in Dec 2020

10/10 Excellent

luis francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para quedarse y la comida del restaurante es muy buena
Stayed 2 nights in Jan 2021
Response from BAMBU GRAN PALAS on Jan 9, 2021
Gracias por tus comentarios Espero verte pronto

8/10 Good

María Fernanda

Stayed 2 nights in Jan 2021
Response from BAMBU GRAN PALAS on Jan 12, 2021
Gracias por estar con nosotros Te esperamos pronto

2/10 Terrible

Artur

Stayed 4 nights in Oct 2020
Response from BAMBU GRAN PALAS on Nov 6, 2020
Gracias por preferirnos Esperamos verlos pronto

10/10 Excellent

Magda, Guadalajara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en la costa, un amable recibimiento y atención por parte del personal, se encuentra un cenote en la parte de atrás, habitación limpia. Vuelvo pronto.
Stayed 3 nights in Sep 2020
Response from BAMBU GRAN PALAS on Oct 1, 2020
Gracias Magda te esperamos pronto

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from BAMBU GRAN PALAS on Sep 7, 2020
Hola Raquel Gracias por estar con nosotros

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Pedro Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación en la zona hotelera de Tulum a unos metros del acceso a la playa y también cerca de bares y restaurantes., es un muy buen lugar para hospedarse ya que al lado cuenta con acceso a un cenote y tenes una tienda de conveniencia al lado del Hostel. la atención del personal la tía y Miguel es más que buena te hacen sentir en casa y son muy atentos y serviciales. Posta que buen lugar para estar en Tulum y a precios razonables.
Stayed 1 night in Oct 2019
Response from NORMA on Oct 24, 2019
Gracias Esta es tu casa fue un placer atenderte Saludos El equipo

4/10 Poor

Carmen, CdMx

Liked: Staff & service
Está mal ubicado, no tiene acceso a la playa, los cuartos son incómodos y había bichos
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
El espacio es sofocante; literas contiguas con espacio sólo para un locker de madera, tienes que deslizarte hacia la cama para poder acostarte. Tienes que llevar tus sábanas, solo hay una sábana de cajón, a mí me tocó una llena de manchas. Mucho ruido hasta la madrugada por el bar de atrás y el que está al lado, es muy difícil dormir. Ventanas sin cortinas o espacios superiores de las literas, sin luz natural. Lo rescatable: hay aire acondicionado en las habitaciones y ventilador en cada litera.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó este Hostel. Hay que entender que estas en medio de la naturaleza. Despertar y poder nadar en un cenote, fue una experiencia espectacular. SUPER RECOMENDABLE.
Stayed 2 nights in Mar 2019
Response from Equipo Bambu on Apr 30, 2019
Muchas gracias por tu comentario! Nos alegra muchisimo que tu estancia haya sido tan buena! Un saludo y espermos volver a ternerle por aqui!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Mar 2019
Response from Bambu on Mar 20, 2019
Gracias por tu valoracion! :)