- Liked: Amenities
- Disliked: Staff & service, property conditions & facilities
Check in was cumbersome..... I had pre-paid through Expedia. Took a long time for the lady to figure out the reservation. I knew about the 25.00 hold for incidentals but I also got charged an extra $30.93 on top of the $25.00 hold. I caught this when I checked my bank account the next morning after I had checked out. I did call and complain and they said they had been having a problem with extra charges and didn’t know why. But they did refund it so that was cleared up. The floor smelled terrible. When we checked in at 930pm there was a bag of trash sitting in the hall near the elevators the same bag off trash was still sitting there the next morning at 630am. There was absolutely no hot water in our room. So we had to take cold showers. Not impressed with the stay won’t be back.