Hotel charged us $20.00 over what was quoted on hotels.com. Charged us for housekeeping but they never came in the room, trash was never taken out and we had to ask for clean towels multiple times. Staff was friendly & helpful but there was a creepy, shirtless guy hanging around the lobby & pool and even saw him cleaning it & dumping trash. Looked like he was helping his girlfriend/wife that worked there but was very odd. Pool was dirty and handrails are coming out of the ground, not safe. When I asked about the overcharge, they said I would get refunded $20, but have not received it. Definitely won’t be staying here in the future.