Outdoor spa tub
Check availability

Reviews of GLH Hotel

2 out of 5
GLH Hotel
1365 W Grant Rd, Tucson, AZ

Reviews

5.0
Rating 10 - Excellent. 147 out of 1001 reviews" "
Rating 8 - Good. 144 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 161 out of 1001 reviews" "
Rating 2 - Terrible. 393 out of 1001 reviews" "

5.0/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smelly, broken walls, moldy microwave.
Stayed 1 night in May 2024

2/10 Terrible

Collin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/operator was very cooperative and friendly when processing our refund. Along with the burnt sheets, cockroaches, 2/$5 beer special and paraphernalia left by past guests, we gathered that hotel guests are not the expected clientele.
Stayed 2 nights in May 2024

2/10 Terrible

Rich

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in May 2024

2/10 Terrible

Rocio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt stay in the hotel, le left it at the first 5 minutes that we arrive, the room was dirty, the window of the room was broken. The ceiling was damp and broken, the sheets were thin, dirty and torn from use and showed the mattress. The carpet look dirty. The old microwave was on the luggage rack, and we didnt stay to saw the bathroom. Outside the hotel rooms there was vomit and the stairs were old and broken. They didn't look at all like the pictures they post. We asked for a refund and were told that it had to be through Expedia, as that was where we paid.
Stayed 1 night in May 2024

2/10 Terrible

DAVID E

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, holes, broken windows, furniture. Could not stay there. I had to leave
Stayed 4 nights in May 2024

2/10 Terrible

Krystil

Stayed 2 nights in May 2024

2/10 Terrible

Yorquino

Stayed 1 night in Apr 2024

2/10 Terrible

Ahmad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when I get into the lobby, it smells really bad. Then I proceeded to check into my room. When I got there the door lock was not working and the room was really dirty.
Stayed 1 night in Apr 2024

2/10 Terrible

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Those pictures don’t match the hotel at all. Roaches, torn ceilings, no clean sheets. Everything is wrong with that property.
Stayed 1 night in Mar 2024

2/10 Terrible

Tara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay ever! We transferred rooms 3 times trying to find a room with a working tv. The blinds wouldn’t close in 2 of the rooms. After 2 hours of changing rooms it was 11pm so we have up. This room had no light in the main room. We had to turn on the bathroom light to see, this one had no fridge there was writing on the walls and the toilet didn’t flush properly so we had to go to the lobby for the restroom. It was ridiculous I will never stay here again!! Who do I contact about a refund from this property?
Stayed 1 night in Apr 2024

2/10 Terrible

Tara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst stay ever. In the first room, the blinds didn’t close and there was no remote for the TV. So we were transferred to another room with the television did not work. By the time we got to the 3rd room it was 11pm and we gave up. This room was the worst the toilet didn’t flush there was no light in the main room we had to use the bathroom light. The tv didn’t work again and the bed was uncomfortable. I won’t stay here again and I’d like a refund
Stayed 1 night in Apr 2024

2/10 Terrible

SHELLEY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dive. Graffiti on walls tub black. Siece and desist orders all around. Room was disgusting
Stayed 1 night in Apr 2024

2/10 Terrible

Mickey

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Check in was fine but I should have known something was wrong when he said I had 20 minutes to check the room and decide if I want to stay or want a refund. The room was filthy the spider webs has dust there was a bug on the one pillow on the bed. The blankets had wholes from cigarettes and it was a non smoking room but smell of cigarette smoke. The walls had holes and repair patches and the paint was no longer white. The floors were filthy. We turned around and left before the door could even close.
Stayed 1 night in Apr 2024

2/10 Terrible

k.

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Close to I-10, so noisy. Microwave did not work. Bugs in the room. No chair.
Stayed 1 night in Mar 2024

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

2/10 Terrible

Skyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I Got Was Dirty And White Stuff On The Ground . Doors Were Easy Access To Break In .
Stayed 1 night in Feb 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute dumb. There were burn holes in the bedding. And busted in holes in the walls and bath tube. I walked in to the room and walked out. There was tweakers in the court yard walking around. Very unsafe and nasty. This should not even be a listing on Expedia. Also it looks nothing like the photo show very misleading. DO NOT STAY HERE
Stayed 1 night in Feb 2024

2/10 Terrible

Nitin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never stay this property its better to sleep on road
Stayed 12 nights in Jan 2024

2/10 Terrible

Sanjay

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking time room was soooo dirty and they refused to changed the room. My guests rented at new place. I’m sending you pictures so you can feel that this hotel is not fit at your website. Also I wasted my all money so I’m posting all pictures at social media. Thanks
Stayed 9 nights in Jan 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach Motel!
HORRIBLE! We didn’t even stay the night it was so filthy! When I arrived there were three other groups with the same complaints. The rooms were filthy, had an odor, fingerprints everywhere, roach infestation, stains everywhere. We got a refund immediately and went elsewhere! Do not stay here..ever!
Stayed 1 night in Feb 2024

2/10 Terrible

Linda

Disliked: Staff & service, property conditions & facilities
Homeless people squatting in the walk ways, the room smelled like cigarettes and urine. I felt completely unsafe and disgusted
Stayed 1 night in Feb 2024

2/10 Terrible

Yolanda

No comment
Stayed 1 night in Feb 2024

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
The hotel was unprepared for guests.Rooms were not clean. According to the four other guests I spoke to. Roaches, damaged drapes and a lack of hot water were my complaints
Stayed 3 nights in Feb 2024

4/10 Poor

Lee Stephen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was only one light bulb in the room and that was over the sink. The light bulb in the bathroom didn't work. The room heater didn't work. The price for this room should have been about $40.00 per night.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I may sound dramatic, but this was the worst place I have stepped foot in quite literally a drug den. When checking in, someone who had been there first came back and said there was drug paraphernalia and no running water in their room... The door handle was being held on with duct tape. There were no sheets or blanket, one pillow no pillow case. The best was stained and looked like someone potentially died on it. There were stains and what appeared to be drugs all over the floor. This room had clearly not been cleaned in any way in probably years. The man at the front desk was nice and I was not charged for my stay. We were almost left stranded in an unfamiliar town at 2 am as almost every other hotel was full
Stayed 2 nights in Feb 2024

2/10 Terrible

Eli

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place
Stayed 5 nights in Jan 2024

2/10 Terrible

Shacorria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT WAISTE YOUR TIME FOR BOOKING, Photos aren’t up to date with actual conditions of the property. Rooms have holes in the walls, TV doesn’t work, doors doesn’t lock nor close all the way.. It’s not worth it at all, the city should come out and deem it unlivable for anyone to stay in.. VERY UNSAFE!!
Stayed 1 night in Feb 2024

2/10 Terrible

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

2/10 Terrible

Emily

Stayed 1 night in Feb 2024

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities
Property idea complete slum. Very very dirty rooms. I refused to stay there. I didn’t want to touch anything! It was awful.
Stayed 4 nights in Jan 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The nastiest hotel experience I have ever had anywhere in the word. Nothing good will come from staying in this dump, It is literally like a homeless camp. A guy tried to buy drugs from the front desk while I was checking in. Urine everywhere outside, people sleeping in cars in the parking lot. I walked in, took one look at a stinky room with sheets just tossed on the bed and left. I received no refund of coarse. Very dangerous place, stay away. Expedia should be ashamed for promoting this uninhabitable mess.
Stayed 1 night in Feb 2024

2/10 Terrible

Kurumi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was unsafe and filthy, and we couldn’t stay there. There were holes in the curtains, no towels, partial rolls of toilet paper, and the safety lock on the entrance door was completely broken. There was no door on the bathroom. Bed sheets had large holes and were unclean. Other guests were also complaining about the appalling conditions at this place. We immediately checked out.
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room dirty without curtains, homeless wandering the parking lot, no mattress just box springs, people peeing against the wall and selling drugs in parking lot.
Stayed 1 night in Feb 2024

2/10 Terrible

Randy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When you walk up to the check in desk and there is numerous signs stating "if you don't like your room in the first 20 minutes come back to ask for a refund or a new room" as well on your receipt, that's the biggest red flag to not stay there. I didn't even go to my room to realize I had made a mistake booking this hotel. Do not book here unless you're having a hooker over.
Stayed 2 nights in Jan 2024

2/10 Terrible

maureen, soldotna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel. It was dirty, had no shower, no wall or door in the bathroom. the area beside it was ripped out with pipes and wires laying on the floor. The bed covers were dirty and ratty looking. There was only one light, in the room and it was in the bathroom area; the front door did not latch or lock properly. I did not think it was safe there. We had to switch rooms twice because there weren’t two beds that we need. We are seniors, traveling for business. No appliances and broken windows, unfurnished rooms. I didn’t get a receipt, and I asked to cancel , he brushed me off and then wouldn’t work with me. Said Expedia would deal with it, though I didn’t pay through Expedia. Expedia tried to help, but said the hotel wasn’t helpful either. I expected to lose the first night, but with 24 hours notice, I should at least receive the remainder. The total was $652 for 5 nights. we had to book another hotel for a much higher amount I travel abit and never have I seen anything like this.
Stayed 5 nights in Jan 2024

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Janet

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We didn’t stay the rooms were so bad. 1st room someone had laid on the beds there only two pillows that were laid on. Then next went into the bathroom and no plumbing come out of the bathtub shower. So I went down to change the room and looked at 7 different rooms and they all were very very bad. I don’t know how they can rent any out. Looks like a health hazard.
Stayed 6 nights in Jan 2024

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s okay if you only need a bed to sleep on and nothing else.
Stayed 3 nights in Jan 2024

2/10 Terrible

Craig

Stayed 1 night in Jan 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and surrounding area was terrible. We refused to stay there. We went to another hotel in a better area.
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Felton

Disliked: Amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Jacob

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible property. DO NOT STAY IF YOU FAN AFFORD ANYTHING ELSE. Showed up and multiple rooms could not unlock. Tons of crackheads all over the property. Stay away.
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and excellent accomodations in the room. It had a microwave and mini fridge I was very impressed with the size of the room as well. It was worth exactly what I paid. Front desk was super polite as well.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Absolutely disgusting. The property its self was filthy as well as cockroaches in the rooms. People were sitting in the stairwell doing drugs! It was terrible. Never again. It looks nothing like the photos posted on here. So upset we didnt even stay the night we ended up staying somewhere else.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what it looks like at all.......
The pictures on hotels.com look nothing like the actual hotel. Its filthy outside and homeless people everywhere. The first room the gave us wasnt even finished being cleaned, the second room they had us move to had no lights, the toilet want working and a huge portion of the shower wall was literally removed and there were cigarette burns on the bedding and holes all over the walls . The final room they moved us too appeared to be ok until they gave another guest a key to our room and had sketchy looking people try to come into our room. We left and got a room a few miles away.
Stayed 1 night in Jan 2024

2/10 Terrible

Carol

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 5 nights in Jan 2024

4/10 Poor

Desirae

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There was roaches and I had to leave early because of it, the staff was super nice but that hotel was disgusting.
Stayed 1 night in Jan 2024