Mercure Troyes Centre

Property class: 4

Choose dates to view prices

You can look forward to a terrace, dry cleaning/laundry services, and a bar at Mercure Troyes Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege, Room, 1 Double Bed

A bed with white linens, a wooden headboard, and two wall-mounted light fixtures.

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

A modern hotel room with a large bed, two wall-mounted light fixtures, and a small side table.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

A wooden bench with a white object and books against a wooden wall.

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Troyes, Mercure Troyes Centre is in the city center and near the airport. Cité du Vitrail and Hôtel de Vauluisant are cultural highlights, and travelers looking to shop may want to visit Marché Des Halles and Marques Avenue Troyes. Visit our Troyes travel guide
Map
11 Rue Des Bas Trevois, Troyes, Aube, 10004

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere
    10 min walk - 0.9 km
  • Centre de Congrès de l’Aube
    11 min walk - 0.9 km
  • Hôtel de Vauluisant
    12 min walk - 1.0 km
  • Cathédrale St-Pierre et St-Paul
    14 min walk - 1.2 km
  • Museum of Modern Art
    14 min walk - 1.2 km

Getting around

  • Troyes Station
    18 min walk
  • Paris Charles de Gaulle Airport (CDG)
    132 min drive

Restaurants

  • Kaffee Paulette
    8 min walk
  • Fer À Gus
    9 min walk
  • Domino's Pizza Troyes
    5 min walk
  • Dolce Italia
    6 min walk
  • La Fille du Potager
    10 min walk

About this property

Mercure Troyes Centre

  • Upscale hotel in the city center
  • Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Troyes Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and meeting rooms
    • Free newspapers, a computer station, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 71 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hair dryers
    • Flat-screen TVs with premium channels
    • Free infant beds, coffee/tea makers, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: FairMoove. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Restaurants on site

  • Le Cotton

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Troyes Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Troyes Centre?

As of Sept 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Troyes Centre on Oct 4, 2026 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Mercure Troyes Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Troyes Centre?

Check-out is at noon.

Where is Mercure Troyes Centre located?

Located in the heart of Troyes, this hotel is within a 10-minute walk of Seine, Centre de Congrès de l’Aube, and Basilique St-Urbain. Maison de l'Outil et de la Pensee Ouvriere and Hôtel de Vauluisant are also within 10 minutes. Troyes Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Troyes Centre Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 373 out of 595 reviews
Rating 8 - Good. 185 out of 595 reviews
Rating 6 - Okay. 29 out of 595 reviews
Rating 4 - Poor. 3 out of 595 reviews
Rating 2 - Terrible. 5 out of 595 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located with secure parking, great rooms with good design, filtered water on tap, brilliant breakfast, very helpful staff.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay — I only wish we had stayed longer. The room was very spacious, comfortable and exceptionally clean. I particularly loved the beautiful décor with cotton flowers, a lovely touch reflecting Troyes and the region’s textile heritage. Breakfast was excellent. We stayed for just one night, so unfortunately didn’t have time to explore all the facilities. Definitely a place we would love to return to.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to town centre. Nice large room though no real view through window. Good breakfast but lunch and dinner not available. Good secure parking facility.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room, friendly staff and secure reservable parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with the most friendly people.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly for our pooches, room was clean and spacious, had a good nights sleep!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with the family, staff and facilities were brilliant and the location is great to explore Troyes on foot
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful, we were coming from a cycling event and they found a room to lock our bikes in overnight. I did ask that the bikes have pillows and a blanket because they were very tired :)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Clean large rooms in centre of town. Attentive staff and excellent breakfast. Parking very reasonable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed friendly stay

Excellent hotel from easy parking car to check in, breakfasts are amazing - so much choice. We have stayed a couple of times now on our way to our chalet and we always enjoy the break.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very comfortable hotel with friendly staff. Convenient for the centre of Troyes.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
The staff were attentive and made us feel welcome, safe car parking, proximity to the town good , the room was large ,I would recommend this hotel
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room, good location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly and professional staff. Definitely recommend!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Just super comfy and warm reception from all the hotel staff. Fantastic hospitality and an amazing breakfast. 100% recommended.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, helpful staff who stored our bikes for us overnight. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was excellent as always. The hotel is quirky in style and design but super clean and the rooms are luxurious. Staff are super helpful and always go the extra mile. Breakfast superb. We always have a lovely time in Metz
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, comfortable rooms. Warm and friendly staff. Great location and value. Dinner at "Hippopotamus" was excellent.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Excellent hotel, a short walk from the centre of Troyes. Hugely improved since it's refurbishment. Staff helpful and friendly. Good place to stay.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent

Really lovely experience, from checking in to leaving. We had a great night sleep, was so comfortable and relaxing. The guys were super, made our 4 legged family members so very welcome.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay and convenient for exploring Troyes. We have been before as it’s a good stop point returning to uk via Calais. The hotel has been refurbished since our last stay and it now has a very luxurious feel to it. Secure car park is a plus. Very comfortable rooms spotlessly clean and helpful and friendly staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holly was so nice to our kids exceptional service from her
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Troyes

Great location in the city. Walking distance to everything. The room is very comfortable with a separate shower and toilet. Loved the drinking water in the hallway. The breakfast is excellent and the staff very friendly.
Stayed 1 night in Apr 2024