Aerial view
Check availability

Reviews of Hôtel Bambou & Spa

3 out of 5
Hôtel Bambou & Spa
Anse Mitan, Trois-Ilets

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 582 reviews" "
Rating 8 - Good. 243 out of 582 reviews" "
Rating 6 - Okay. 53 out of 582 reviews" "
Rating 4 - Poor. 17 out of 582 reviews" "
Rating 2 - Terrible. 14 out of 582 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tahira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The adult section of the property was very nice. I do wish there was staff that spoke a little more English it was sometimes difficult to understand. Although o used a translator i was still able to communicate. Staff was friendly and very attentive.
Stayed 5 nights in Dec 2023

10/10 Excellent

Julien

Travelled with partner
Liked: Staff & service, property conditions & facilities
We enjoyed our stay from day 1. We felt welcomed. The food had many options. The buffet changed every dinner. A big shoutout to the staff, they made the difference. From the staff at the restaurants, René at the bar, Léa the hotel concierge People in charge of the chairs, towels, waiters and waitresses, we don't have all your names but thank you. :) Staff stayed during the tropical storm to feed us, and took care of us, We really appreciate your dedication. Thank you :D
Stayed 7 nights in Jun 2023
Response from Hôtel Bambou on Jun 26, 2023
Hello Julien,It is with great pleasure that we take note of your feedback onHôtel Bambou.We are extremely delighted to know that your stay with us has fully met your expectations.We will not hesitate to inform Léa, Philippe, René and all the others who will necessarily be delighted.We are already looking forward to seeing you again with us!

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at. My husband and I had a great time there. The only disappointment we had was in breakfast and lunch buffet. It was the same menue everyday and catered for one type of visitors.The cuisines should be versatile. Still a beautiful hotel.❤️
Stayed 5 nights in May 2023
Response from Hôtel Bambou on May 26, 2023
Hello Nadia,Thank you for sharing with us your feedback on your stay. We're glad you enjoyed this one. We note your remarks and we will forward them to the department concerned.Hoping to see you again soon at Hôtel Bambou.

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
What I liked most, it literally the quaintest little bungalows on the most lush grounds ,manicured to the tee. Breakfast and Dinner were include in the price and I felt is was very reasonable for the total cost of the resort. Not many options for pescataruian/vegan diet but the other people seemed to enjoy the meals and entertainment. It was a relative older crowd , not many young people.
Stayed 2 nights in Feb 2023

4/10 Poor

ANGELIQUE

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We were close to the front desk building, was super nosing early the morning and late at night. On the buffet for breakfast and diner, the personnel were awful, not even good morning / thanks... food was very basic and not the best.

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the Grand Kay building. Room spacious, the walls badly need fresh paint and the matress was worn-out. Nice tropical landscaping throughout the property but the poorly insulated balcony door did not keep the resident moskytoes outside. The half-board was OK but nothing spectacular, dinner started at 7pm which was a bit too late to our taste. Beach OK with quite a lot of seagrass in water. Excellent location for the ferry to the capital. Staff very friendly.
Stayed 3 nights in Dec 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful with all the starfish, ferry conveniently close if you need to go into town but don’t want to drive! Staff friendly with smiles ready to answer any questions you might have! Nice simple options with breakfast & dinner provided (drinks for dinner not included). As a solo traveller, felt safe and would definitely visit again. Thanks for a great week!!
Stayed 7 nights in Oct 2022

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property has a great pool and is right on the beach. Wide variety of food choices. Great position for ferry and transport.
Stayed 7 nights in Aug 2022

10/10 Excellent

James R

Stayed 9 nights in May 2022

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

4/10 Poor

Disappointing, Montreal

Travelled with partner
Electric kept cutting Mosquitoes bites all over body wifi terrible only works sometimes only in lobby food was repetitive. Staff was helpful at the restaurant not in front desk. Only good thing place is on the beach
Stayed 7 nights in Dec 2019

4/10 Poor

Tyrone

Business traveller
Disliked: Staff & service
Communication is very poor everyone seems to be confused when communication with this hotel, just to much back and forth. This time around the service was terrible as compared to the first time. I wont be going back to this place.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the beach, the buffet dinner and breakfast were good as well. Hours of operation for the pool were bit restrictive.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
It would of been good for someone else but for me the breakfast was one whre i didn't look forward to not a fun of
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay !!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and laid-back. Staff is courteous and make you feel welcome. They need to have more entertainment in the hotel
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially in Creole Culture side. Right next to the beach. Great satff. My stay incl. free breakfasts and dinners (buffet).
Stayed 8 nights in Jul 2019
Response from Bambou on Jul 21, 2019
Dear Sir or Madam, Thank you very much for your message. We are really happy to know that your stay with us were a pleasure. Hope to see you soon. Best regards,

10/10 Excellent

Suz, St Joseph

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property is extremely beautiful, its location on a fantastic beach is an added attraction as well as its closeness to the ferry service a mere 100m away - highly attractive! The bungalows are very picturesque and the surrounding flowers and fruit trees very charming. WIFI was never available in our bungalow and on some days only available in the reception area and not in the restaurants and bars.
Stayed 7 nights in Jun 2019
Response from HBambou on Jul 21, 2019
Dear Suz, Thank you a lot for your message. We are really happy to know that your stay with us was very pleasant. We take note of your comment about our poor wifi and we apologize for this. Hope to see you again. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice experience on our vacation. Friendly, helpful staff. Nice location with excellent access to the beach. Good food and drinks. We would definitely return.
Stayed 7 nights in Jun 2019
Response from HBambou on Jul 21, 2019
Dear Marril, Thank you very much for your message. We are really happy to know that your stay with us was at your convenience. See you soon !

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from HBambou on Jul 23, 2019
Bonjour et merci ! Nous sommes ravis de savoir que vous avez apprécié votre séjour. A très vite.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I spent two weeks in Martinique at Hotel Bambou the end of February through the first part of March. This was our first travel experience in Martinique, although we have traveled extensively throughout the Caribbean.. The island is delightful- exotic & tropical, with the bonus of very reliable services- electricity/ highways/ water quality, etc -due to its being a part of France. This is a positive and unique aspect of Martinique in comparison to many other islands of the Caribbean. As well, the people are friendly & welcoming & love sharing their island & its history. French IS the dominant language- and as visitors, one would be most comfortable with some mastery of French -as English speakers are limited. Do not expect much accommodation for English- Martinique is a part of France & so residents speak Creole/ French Patois or proper French. We were more than pleased with our experiences at Hotel Bambou. We found it very much as advertised on line. We booked through Orbitz and got exactly the type of room we reserved. Our room was in the newer section- Creole Culture - a "superior room with partial ocean view " on an upper level. It was roomy, spotlessly clean & well furnished. A nice balcony porch provided an ideal outside spot with constant breezes on which to relax- sip French Rose & sample Brie (available at the little shop across the road from the hotel) .The resort is beautifully maintained- inside & out. The landscaping throughout the resort is spectac
Stayed 12 nights in Feb 2019
Response from Hôtel Bambou on Mar 20, 2019
Dear MRS CARDINA, Thank you for this experience sharing. We're so happy you enjoyed your stay at our wonderful island and our hotel too !7 We hope we'll see you again to discover another side of our culture.

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Room comfort
Misleading rate on site
While the location and the property are well maintained. the booking price though fairly high for the island only accommodated one person and an upcharge of almost 100 euro per day was applied. This really impacted our vacation. I would recommend being very careful about booking a room with them through an agent.
Stayed 6 nights in Feb 2019

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Hotel Bamboo pleasant but needs upgrades.
Nice grounds. The room was fine but they did not clean the room the second day. Towels were a bit smelly. There was no water in the resort for about 15 hours. We had breakfast and dinner included. Breakfast was fine. Dinner buffet had very few options for vegetarians. The shows were entertaining.
Stayed 3 nights in Feb 2019

10/10 Excellent

SRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four days at Hotel Bambou, it was absolutely wonderful! The hotel grounds are meticulously landscaped with tropical flowers and plants. The rooms are like individual villas, you have your own entrance with private patio. The pictures do not do it justice the hotel and rooms are so pretty. The room was clean, well decorated, comfortable bed, modern bathroom with rain shower head. The hotel is on the beach, I went to bed each night listening to the waves crash against the shore. One of the most relaxing trips I've ever had. The food was also really good, with a nice variety to choose from. The beach is just steps away, beach chairs and umbrellas are available for guests. The hotel restaurant/bar is accessible from the beach. The water is calm and felt great, there is also jet skis and other water sports available. All of the staff were lovely, extremely helpful and friendly. Martinique is a French speaking country so it would be helpful to learn a few conversational phrases, they will appreciate your effort. There is a ferry that will take you to Fort de France for only 7euros roundrip, much faster than driving and cheaper than a taxi. We did not rent a car, however the hotel is within walking distance to many bars, restaurants, shopping, casino etc. I would absolutely come back, I was more than pleased with my stay! Also should mention that check in/out process was seamless, arranged transportation to/from airport w/ hotel, that worked out great as well!
Stayed 3 nights in Feb 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Prudence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is lovely and right on the beach. Very clean and well-maintained. I love the kittens running around. Nice buffet.
Stayed 4 nights in Feb 2019

2/10 Terrible

Alan

Disliked: Staff & service
The place felt like a locked down camp. You had to wear a bracelet or else you were not allowed on the property. We felt like we were in prison with high gates surrounding pool, restaurant, and buildings. If you are an American and can't speak French forget trying to communicate...employees were "NO" help. Had laundry service with washer, but dryer did not work. Main restaurant was only buffet with mediocre food. Really did not like this place.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2019
Response from Hôtel Bambou on Feb 22, 2019
Bonjour, Nous vous remercions d'avoir partagé votre expérience à l'Hôtel Bambou. Au plaisir de vous revoir.

2/10 Terrible

George, Turlock, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Completely dishonest! We booked our room on Orbitz and prepaid in full for 3 nights. The room type we reserved was “Suite, Beach View” and the room description was given as following: “1 king bed, 323-sq-foot room, balcony/patio and beach with beach and ocean views ...". The hotel also offered “Superior Room, Partial Sea View” and “Standard Room, Garden View” during the same period with lower prices. Upon our arrival at around 5pm, we were given a room on the ground-floor with absolutely no view at all. After going back to the receptionist, the young man who checked us in said that the hotel was fully booked so the beach-view suite was no longer available. Even with our strong demand, his response was “there is no solution for you tonight but you can talk to our manager tomorrow and he will be here at 7am.” After our demanding to see the manager and many back and forth, wasting our valuable vacation time, we were given the room we paid for f2nd night but the hotel refused to offer any compensation to our loss for the 1st night. The suggestions for the hotel owner and the top management: 1) Be honest when listing rooms with the booking agencies and improve the operation to avoid overbooking. 2) Train the staff to be professional when treating guests and be willing to face the guest (not hiding behind the staff). 3) Take the responsibility and face the guests directly when issues rise. 4) Compensate and refund the guests voluntarily when an overbooking occurred by mistake.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Hôtel Bambou on Feb 22, 2019
Bonjour, Nous vous remercions d'avoir partagé votre expérience à l'Hôtel Bambou. Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous. Au plaisir de vous accueillir de nouveau.

10/10 Excellent

Tom, Liverpool, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great views. Our room was clean and comfortable. The small European style bathroom takes some getting used to as an American, but that is just a minor complaint overall. The staff was friendly and helpful.
Stayed 5 nights in Dec 2018

6/10 Okay

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
No value for money
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place, Clean, good location and wonderfull facilities Very good meals. For me this hotel is more a 3 stars Hotel than 2
Stayed 3 nights in Nov 2018
Response from Hôtel Bambou on Dec 7, 2018
Hello, Thank you for sharing your experience at Hotel Bambou. We're so happy you enjoyed your stay with us. Hope we'll see you soon.

8/10 Good

Teresa

Great location. Cute place. Right on the beach. Package with dinner and lunch was reasonable. Beds not that comfortable and you only get one beach towel for multiple days, so you might want to bring another one.
Stayed 5 nights in Nov 2018
Response from Hôtel Bambou on Dec 7, 2018
Dear Teresa, Thank you for sharing your experience at Hotel Bambou. We're pleased that you enjoyed your stay. Our hotel have an ecological approach that why we limit towel change. Hope we'll see you soon

10/10 Excellent

Careve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was amazing, I’ll be back in Jan . It’s alittle far from the airport and cab service is expensive but that is not their fault . Over all had a great stay with them and would do it 100 time over. Free dinner and breakfast .. and the view from the restaurant is to die for . One minus pool is under construction, I was notified before booking .
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018
Response from Hôtel Bambou on Dec 9, 2018
Bonjour, Nous vous remercions d'avoir partagé votre expérience à l'Hôtel Bambou. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Au plaisir de vous revoir très vite dans nos murs.

6/10 Okay

R, Houston tx

Liked: Room comfort
A little worn out, no separate shower/curtains its right next to toilet, a/c worked well, my mattress was very comfortable so i did sleep well, terrible parking situation, very loud artificial(electronic cricket and frog) night sounds throughout the hotel grounds was difficult to get used to 9pm-6am. The free breakfast and evening buffet was by far the best part of the hotel. Very good food. Probably would not go back there.
Stayed 4 nights in Aug 2018
Response from Moun Bambou on Oct 17, 2018
Dear Sir or Madame, Thank you for your message. We are sorry to see that your stay was not exactly at your convenience. In all our rooms, toilets are included in the bathroom. Also, our tropical garden naturally attracts locusts and frogs. We do not use electronic devices to create a decor. We are happy to see that you enjoyed the food. Hope to see you.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location right on the beach and next to the pier for the foot ferry from Anse Mitan to Fort de France. Cute bungalows with all the basics. Wifi was touch and go, but that was a good excuse to unplug!
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant was very good. I enjoyed the meal selections for breakfast and dinner.
Stayed 4 nights in Jul 2018
Response from Hôtel Bambou on Aug 20, 2018
Dear client, Thanks for your Hôtel Bambou experience sharing. We're so happy you appreciated our food. Hope we'll see you again soon.

8/10 Good

Ronald, New Jersey

Liked: Cleanliness, staff & service, room comfort
Go for the beach suites, the small units are cute, but it's small and hot in the garden with little breeze. The few extra euros is worth it. Nice property, but lacks detail, sign not lit at night missing bulbs, paint pealing, pot holes all over the parking lot, toiletries are weak. A little more attention to small things would make a big difference. The food was just ok, don't expect more than diner quality food. Overall nice property and beach areas.
Stayed 12 nights in Jul 2018
Response from Hôtel Bambou on Aug 20, 2018
Dear Ronald, Thanks for your Hôtel Bambou experience sharing. We note your detail and will try to improve it. Hope we'll see you again.

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel on the beach
we had a suite in the new part of hotel (its called "culture creole"), it was perfect. The pool was nice (only for this part of the hotel). But the old part looked also good. Very close is the public beach, include price you have a beds and sunshade. Next to hotel is big parking area (public), so parking is easy. The breakfast was average (scrambled eggs, sausage etc.), but we stayed three days and all days was exactly the same :( The dinner is a buffet and was not the same every day, but also average, do not expect nothing special. The staff would be nicer, but ok. Overall we liked the stay!
Stayed 3 nights in Mar 2018
Response from Hotel Bambou on Apr 12, 2018
Dear Pavel, Thanks for your Hotel Bambou experience sharing. We're so happy you enjoyed your stay despite an average food. We'll try to improve it. Hope we'll see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel terrible food
Rooms are charming and very clean, grounds are beautiful with front porches. Great beach. Staff friendly, but front desk seems to brush aside WiFi complaints, WiFi reception not always working. The food was terrible, really poor quality and undrinkable coffee. After one breakfast and one dinner we didn’t eat there again. Staff worked hard to make dining room look welcoming, nightly entertainment added to this. Hotel wasn’t too expensive so we could afford to eat elsewhere and not feel pinched.
Stayed 7 nights in Feb 2018
Response from Hôtel Bambou on Apr 4, 2018
Dear, Thank you for sharing your Hôtel Bambou experience. We're happy you enjoyed your stay despite some food problem. We just note it and try to improve it. Hope we'll see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
French Caribbean Experience
Had a great time. Staff was pleasant. Staff at the reception counter spoke English but most of the other staff only spoke French. Although there was a language barrier everyone was friendly. The room was perfect for myself and my toddler. The shower in the bathroom was great with one exception. The design of the space would always leave half of the bathroom floor wet. There was no shower door, curtain, or divider. The bathroom was an open concept. Water pressure and temperature for a hot shower was excellent. Breakfast at the restaurant was fine but dinner wasn’t as good. Buffet style dining. My only suggestion for improvement would truly be a flavorful selection of food in the dining room. The hotel is in a great area with options for dining, music, drinks, snacks, and more. Hotel is located on a beach front property that is splendid. Lastly the hotel is walking distance from the Ferry which you can use to explore other areas in Martinique.
Stayed 3 nights in Feb 2018
Response from Hôtel Bambou on Apr 4, 2018
Dear, Thank you for the Hotel Bambou experience sharing. We're happy you enjoyed your stay. We note about the shower and the restaurant. Hope we'll see you again.

8/10 Good

Beth, Pomfret, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nothing fancy, beautiful grounds and rooms that had just what you’d need, nothing more. Grounds on the beach, walk to a great little shopping area, or to the ferry dock and helpful front desk staff. We enjoyed our visit very much. Nothing is in English so we really did not know the daily activities or meals but we made it work.
Stayed 6 nights in Feb 2018
Response from Hôtel Bambou on Apr 4, 2018
Dear Beth, Thank you for sharing your Hotel Bambou experience. We're so happy you enjoyed your stay. We're actually working to include more english in our communication. Hope to see you soon.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel typically french
Stayed 4 nights in Jan 2018

8/10 Good

Brooklyn Jake, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds and Location
A great little resort with a great beach and everything you’d want a short walk away. Staff was helpful and handled any request smoothly. My only critique would be dinner. The staff was slow and not particularly helpful. When we asked for the ‘a la carte’ menu, we got a frown and wait time suddenly increased. Drinks took forever and the server didn’t know what the by the glass wine we ordered was, we finally succumbed to the pressure and opted for the buffet, like everyone else. The food was good enough, but they started to run out and some selections were not available. We ate dinner in town for the rest of the trip. Also, the price posted at the hotel was not that different than the Expedia price. To end on a high note, our bartender, Réne was awesome. What a great man, he rounded out every evening wondefully. We’ll be back.
Stayed 3 nights in Jan 2018

8/10 Good

John, Keene, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay!
Hotel Bambou has two sides; one with cottages and other side with more upscale, newer 2-level duplexes. Entire hotel--rooms and common areas--are very clean and landscaping is beautiful. Beach is bay-side with few waves and clear water. The area is safe and within walking of restaurants and bars. Breakfast just o.k. Dinner is much better with good variety each night. Overall, I rate Hotel Bambou a strong 3.5 Stars. With better food, I would rate a definite 4 Stars. For the money though, you can't go wrong here.
Stayed 6 nights in Dec 2017

8/10 Good

Rosann

Liked: Cleanliness, property conditions & facilities, room comfort
Visit to Martinique
Stayed for a few days before heading to a different part of the island. Biggest barrier no one speaks very good English, so at times it was difficult to communicate with servers in restaurant, and the area in general.
Stayed 3 nights in Nov 2017