Ratings based on 959 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromFarmington, MI

Fun spot

Posted 27-Mar-2017
We love this hotel for sure. They are always very friendly and try to be accommodating with whatever you need. Close to downtown and anywhere else you'd like to visit. The rooms need some new paint but are nice. The only gripe I have is they switched out their gas fire places which heated the rooms wonderfully with electric ones that really don't do much. I'm sure it there's a reason but it was a bummer.
5out of 5
Recommended
for Everyone
by A verified traveller fromEast Lansing, Michigan

Very wonderful stay.

Posted 21-Mar-2017
Me and my boyfriend stayed here for a weekend getaway and it was very relaxing
5out of 5
Recommended
for Everyone
by A verified traveller

Romantic weekend for two it was a great hotel

Posted 15-Feb-2017
Pros: Location cleanliness and view
Cons: wish they had the bed in the back of the room and the couches in the front room so that the rooms were quieter and you could enjoy the view
Rooms were clean and front desk staff was fast and friendly. the hotel is great
Comment from Hotel Management
16-Feb-2017 by Jonathan P., General Manager , Hotel Management
Thank you for your stay and your time in writing a review! Thanks for your suggestion too! We do have 25 different rooms ranging from simple studios to luxury suites. I think we can help you with another room type that would work better for you next time. Thank you again. Have a wonderful day!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Feb-2017
Great hotel with an amazing view of the bay. Would stay here again. The fireplace really make it cozy in the winter.
Comment from Hotel Management
9-Feb-2017 by Jonathan P., General Manager, Hotel Management
Thank you for your stay! I'm so glad you enjoyed a cozy winter getaway in Traverse City and our hotel. Have a wonderful rest of winter, and I hope you visit once again!
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel!

Posted 23-Jan-2017
Pros: Everything!
Cons: The only problem we saw was in our bathroom. It looked like there had been a little water damage from the shower, but overall, great room!
Location: We loved the location because it was a little farther away from Downtown TC, and it was quieter.
Definitely one of the best hotels we've ever stayed at! Large room with lots of space, huge continental breakfast, clean hotel, friendly service and lots of little extras! We will definitely stay here again!
Comment from Hotel Management
27-Jan-2017 by Jonathan P., General Manager, Hotel Management
Thank you so much for your stay and your review. I'm glad you had one of your best hotel stays with us, and we just love to keep making our hotel better each day. We'll be glad to welcome you back. Have a great end of January! For the love of hospitality, Jonathan P. General Manager
5out of 5
by A verified traveller

Very Nice Place To Stay

Posted 26-Dec-2016 on Hotels
Our stay was so pleasant! The room was clean and quiet with a great view of the Bay. The staff was pleasant, too. Everything was really enjoyable and the hotel is close to all kinds of shopping.
Comment from Hotel Management
30-Dec-2016 by General Manager, Hotel Management
Thank you so much for your stay and review! I'm glad you enjoyed our staff, cleanliness, and views! Have a great last few days of December. Happy New Year! For the love of hospitality, Jonathan P. General Manager
5out of 5
by Colette

Posted 26-Dec-2016 on Hotels
Comment from Hotel Management
30-Dec-2016 by General Manager, Hotel Management
Thank you for your rating, Colette! Have a wonderful end of the year and a even better 2017! Best, Jonathan P. General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Wonderful getaway

Posted 22-Dec-2016 on Orbitz
This was a beautiful hotel. Wonderful and helpful staff. We had the best view. Hotel has a complimentary shuttle, which was a nice bonus.
Comment from Hotel Management
26-Dec-2016 by Jonathan P., General Manager, Hotel Management
Good morning! Thank you so much for your stay and your review. I'm glad you enjoyed our staff, our views, and our shuttle service! Have a great day and wonderful end of the year! For the love of hospitality, Jonathan P. General Manager
4out of 5
by A verified traveller

Business trip

Posted 19-Dec-2016 on Hotels
I really appreciated they had a recycling option on the room. The room was very comfortable and the shower was great
Comment from Hotel Management
21-Dec-2016 by General Manager, Hotel Management
Good day! Thank you for your business stay! I'm glad you enjoyed your time with us, and I hope your trip was a success! Have a great day. Merry Christmas! For the love of hospitality, Jonathan P. General Manager
3out of 5
by A verified traveller

Posted 14-Dec-2016 on Hotels
Comment from Hotel Management
17-Dec-2016 by General Manager, Hotel Management
Thank you for your rating. We'll work hard to impress you better next time. Have a great December!