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Reviews of Argo Trakai

4 out of 5
Argo Trakai
Vytauto gatve 89, Trakai

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrated customer
I want to give Argo Trakai a top rating, but I can't. The location was ideal for me, the design is lovely with the Georgian style. The room, including the bed, was very comfortable, although it was a bit chilly. The fellow who checked me in and served me for breakfast is a very nice man. The problems: 1. When I arrived, I was told that I wouldn't be able to have a meal. It was a half day, because of Christmas. The restaurant would be closed. 2. I chose the hotel because of the spa that sounded so wonderful. I wrote, ahead of time, asking if it would be available but didn't hear back. Upon arrival I was told it would be an extra 90 Euros! Ordinarily double that! Nothing on the website indicated an extra cost. 3. Lovely bathtub in the room, but the water was tepid. 4. No mini-bar. 5. No kettle or hospitality drinks such as teabags, bottle of water, etc. 6. I chose a breakfast menu item with a croissant and was told there were no croissants. I almost laughed, because I expected something to not be right about it. The item came with regular bread and was not even warm, although it did taste good. I want so badly to give Argo Trakai a 10/10 rating, but it's just not possible. 6.5 would be more like it.
Stayed 1 night in Dec 2022

10/10 Excellent

Mikko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice independent Georgian Hotel with Georgian hospitality. The room had plenty of decorations, but everything was in a great shape and clean. very welcoming and located at the heart of Trakai.
Stayed 1 night in Jul 2022

8/10 Good

Zygimantas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast and food. The room was very spacious and the jacuzzi was good too. The staff there were very helpful with anything we needed.
Stayed 2 nights in Feb 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 1 night stay
Stayed one night on route to a local evening reception but also wanted to visit Trakai again. Lovely Georgian styled place with excellent cuisine and really nice (mostly) Georgian staff . Spent the evening outside in a chilled atmosphere and had great food/wine . Used the impressive basement Aqua Spa in the morning - an added bonus, before breakfast. Overall the room and location is excellent and staff very nice and friendly. Shame space is limited so parking is an issue but otherwise lovely place and hope to visit again
Stayed 1 night in Jul 2019
Response from Argo-Trakai on Aug 2, 2019
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Argo-trakai on Aug 2, 2019
Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware! Terrible experience—extremely loud & drab
My room was truly awful. It was small, dingy and worst of all very close to a busy road. Cars whizzed by all night. When I complained at check in, they wanted me to pay 55 more euros for a different room that was only marginally better and was still loud. No way this is a 4 star hotel.
Stayed 1 night in Aug 2018
Response from Argo on Aug 31, 2018
we are extremely sorry to hear that your experience in our hotel did not meet your expectations. We will look through what you have mentioned and try to solve inconviniences in the near future.

6/10 Okay

Ioannis

Liked: Property conditions & facilities
Disliked: Cleanliness
Avoidable transaction.
We were not given the room we had booked and prepaid for. Breakfast hours were extremely limited (9:00 - 11:00), so we did not have the breakfast we had already paid for one morning. The room was too hot, with no air-condition. Too noisy, too, the window was literally on the tables of the restaurant.
Stayed 2 nights in Jul 2018
Response from Argo on Aug 11, 2018
We are sincerely sorry for the inconveniences. We will try to work on the existing problem and avoid situations like this.

6/10 Okay

Marius

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Romantic weekend gateway
Great place on the lake side, awesome views, short walk to castle. Downside was that tube was partially working and needed handyman, no AC, just a bladles fan, so had to sleep in 27C environment. Room was at the ground floor facing lake, which was awesome, and facing restaurant customers, which were having food literally 3meters from the window, which kinda removed the privacy feeling. Breakfast, while some of it was tasty, all you get is plain coffe and water, rest is for additional price, which I haven't seen before in my previous stays anywhere in the world, and saying it because i love morning juice :) Overall experience for the price paid is bellow average.
Stayed 1 night in Jul 2018
Response from Argo on Aug 4, 2018
Dear customer, Thank you for your review. We are sincerely sorry for the inconveniences. We will work on them and try to do our best to fix them.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Argo on Aug 2, 2018
Thank you for your review! We appreciate your time and work hard to make you happy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Argo Trakai is a wonderful guesthouse, very comfortable, beautiful rooms, and a beautiful view, and a very short walk to the castle. The breakfast was superb as well! The staff was kind and considerate. Parking was a little cramped, but definitely available if needed.
Stayed 1 night in Oct 2017

10/10 Excellent

Deb, saskatoon canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing 3 night stay
This is a small hotel with a very good staff The beautiful view from the restaurant overlooks the patios and the lake beyond. the staff is not completely fluent in English but we could communicate enough. The breakfasts were delicious and included juice coffee and a different selection for the main course each morning The evening meal special was delicious BBQ chicke and pork ribs for a very good value. Overall a great place to stay in Trakai.
Stayed 3 nights in Sep 2017

10/10 Excellent

Boomer, Detroit, MI USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Place To Stay
The room was gorgeous & check-in was a breeze. The breakfast the next morning was spectacular & memorable. Definitely designed for lovers. A short walk from the castle.
Trakai Island Summer Castlr
The view from breakfast.
Bam! Beautiful
Just spectacular
Stayed 1 night in Jun 2017
Response from Rimvydas on Jun 30, 2017
Thanks for staying with us.We work hard to make happy and appreciate your feedback !

10/10 Excellent

Jason Cassar, Spalding Uk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lakeside hotel on a main road.
A very beautiful hotel and restaurants, minutes from Trakai Island castle, a quiet suburb even idylic in winter with the frozen lake. The suite was ampful in size with beautiful furniture, and a great jacuzzi could easy fit more than 2 people in, Although no manual, was idiot proof, but as I've used many, being over picky I'd say the in room extraction above the jacuzzi didn't seem to be able to turn off so hummed all night, being an insomniac this wasn't good for me and the quilt wasn't man enough warm enough for winter although I had the air con on full heat, but had to turn it off to try sleep. Maybe recommend bring some PJ's but defeats the reason for booking a romantic suite.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I live in Vilnius and went to Trakai for a triathlon. This place is only a ten minute walk from the train station and about a twenty minute walk to the Castle which is where the start happened to be. The staff there was amazing I checked out before 12, but they held on to my bag until after the race. They also let me use the shower in the sauna so I was very happy with everything. The room was terrific also.
Thank you for your stay in our hotel! We highly value your opinion . We are always working to improve service quality.We will be happy to see you again!

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Georgischer Style, auch das Restaurant !
Stayed 1 night in Jul 2023

4/10 Poor

Sabine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Gefallen hat uns die Lage, wunderschön am See mit Steg zum Baden. Das Zimmer war auch sehr schön. Allerdings wird mit Aqua Spa geworben. Wir erhielten nach Nachfrage die Antwort - ist geschlossen, aber morgen wird schönes Wetter. Kann ja wohl nicht sein. In der ersten nacht tropfte es von der Decke im Badezimmer. Leider war niemand erreichbar, den wir dies melden konnten. Am nächsten Tag kam keine Entschuldigung, obwohl der Verursacher den Schaden gemeldet hat. Wir möchten positiv das junge Mädchen erwähnen, was uns beim Frühstück bedient hat.sehr freundlich und es wurde jeder Wunsch erfüllt. Das ganze Gegenteileder junge mann am nächsten Tag. Sehr lustlosund Wünsche wurden ignoriert.
Stayed 2 nights in Jul 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bättre än förväntat!
Fantastiskt läge! Frukosten var supergod! Rummen inredda med fina detaljer. Vi var mycket nöjda.
Stayed 1 night in Jun 2022

6/10 Okay

Mats

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No AC and late breakfast
No AC and breakfast serves at 09.00!!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities
Die Lage am See war toll. Es gibt georgische Küche, das Fleisch kam direkt vom Grill. Trakei ist am Wochenende überlaufen.
Stayed 3 nights in Jul 2020

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bonne adresse pour Trakai.
Tres joli hôtel en bois au bord du lac. Belle chambre avec vue sur le lac et le jardin dans le style géorgien. Accueil chaleureux. Bonne matinée dans le spa, sauna et piscine en sous sol très joliment décoré. Mais le mitigeur chaud froid de la douche difficile à régler. Agreable restaurant de cuisine géorgienne .
Stayed 1 night in Sep 2019

8/10 Good

Emmanuel

4 étoiles non méritées
Séjour de 3 nuits dans ce petit hôtel au bord d'un lac, je pense que les 4 étoiles annoncées ne sont pas au rendez-vous, surtout la chambre et le service. Le spa est superbe, dommage que l'accès compris dans le prix de la chambre soit uniquement le matin. La cuisine est de qualité.
Stayed 3 nights in Aug 2019

10/10 Excellent

Roselyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel que je recommande vivement
Nous avons bénéficié d'une belle chambre donnant sur le lac. Le personnel est sympathique et très serviable. Une belle terrasse domine le lac. Seul bémol, l'hôtel est à 2 km du château.
Stayed 2 nights in Jul 2019
Response from Argo-Trakai on Aug 2, 2019
Thank you

10/10 Excellent

Arturas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Argo-trakai on Aug 2, 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Serveur georgien tres sympathique attentionne et professionnel.vue sublime sur le lac.spa tres agreable.decoration tres belle du spa.chambres tres confortables
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvin entisöity rakennus, laadukkaat rakennus- ja sisutusmateriaalit. Mukava järvinäköala (takapihalle).
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short retreat in Trakai! Worth visiting for the amazing spa area, very clean and cozy.
Stayed 1 night in Dec 2018
Response from argo-trakai on Dec 13, 2018
Thank you. Your opinion and comments are very important for us. We will try.

10/10 Excellent

Holger, Odenwald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein schönes kleines Gästehaus, dass zu einem Georgischen Restaurant gehört (wo das Essen wirklich erstklassig, aber für litauische Verhältnisse auch hochpreisig ist). Die Einrichtung der Zimmer ist sehr schön und in georgischem Stil mit viel Nostalgik gehalten. Direkt am See und trotz Hauptstraße vor der Tür absolut ruhig! Auch wenn das Zimmer etwas klein war, das wunderbare, nette Personal macht die kleinen Unzulänglichkeiten um Längen wett.
Stayed 1 night in Oct 2018
Response from Argo-trakai.lt on Oct 25, 2018
Vielen Dank für Ihren Aufenthalt in unserem Hotel!

10/10 Excellent

Kyuil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
예쁜전경의 호텔,강력추천
바로 옆에 호수에 접해있어 매우 아름다웠습니다.
Stayed 1 night in Sep 2018
Response from Argo on Oct 5, 2018
고마워요! 고마워요!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Argo on Sep 19, 2018
Ačiu

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tof Trakaai
Geweldig personeel, leuke rustige plaats. Lekkere keuken, fantastisch ontbijt!
Stayed 3 nights in Jun 2018
Response from Argo on Aug 4, 2018
Hartelijk bedankt!

4/10 Poor

MIRI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
לא ממליצה
המלון ממוקם על הכביש הראשי. יש רעש מהרחוב. אין דלפק קבלה, המלצר שקיבל אותנו, לא דובר אנגלית. היה קשה לתקשר. עיצוב החדר עתיק ביותר. מיטה למבוגר נוסף, קיבלנו כיסא נח מבחוץ ששמו עליו מצעים ועל זה היינו צריכים לישון
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Room comfort
Response from Argo on Aug 2, 2018
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017
Thanks for staying with us.We work hard to make happy and appreciate your feedback !

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
Thanks for staying with us.We work hard to make happy and appreciate your feedback ! Pašalinti

8/10 Good

maxim

Liked: Cleanliness, staff & service
Удобный и чистый отель
Парковка маловата, завтрак отличный, номер весьма посредственно, на 4 не тянет
Большое спасибо за внимание и уделенное время. Будем рады видеть Вас снова! С наилучшими пожеланиями

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ada, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic lakeside getaway
We were in town for a holiday as well as to participate in a rowing event held in the area over the weekend. Our arrival was quite late, yet the reception staff was friendly enough to check us in at this later time. We were very happy with the room we booked - a luxury suite with a very well equipped jacuzzi, a comfortable and great-sized bed, mini fridge, and last but not least excellent air-conditioning which was highly necessary as it was quite hot and humid. Breakfast was delicious, however we felt it could have been served at a slightly larger range of time. Portion sizes were also rather on the smaller side, however this is from the point of view of an athlete and a man with a large appetite ! All in all we had a great stay, and would recommend staying in the luxury suite for a relaxing lakeside couples vacation.
Response from General Manager on Aug 3, 2016
Thank you for your stay in our hotel! We highly value your opinion . We are always working to improve service quality. We will be happy to see you again!