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Reviews of Aston Court Hotel

3 out of 5
Aston Court Hotel
Midland Road, Derby, England

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 472 reviews" "
Rating 8 - Good. 213 out of 472 reviews" "
Rating 6 - Okay. 87 out of 472 reviews" "
Rating 4 - Poor. 20 out of 472 reviews" "
Rating 2 - Terrible. 14 out of 472 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed just the 1 night. Ideal location 1 minute walk to station. Clean and comfortable staff very warm and friendly
Stayed 1 night in Jan 2023

8/10 Good

Trevor

Stayed 1 night in Jan 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay again Special mention for the excellent service from the receptionist Jenny
Stayed 1 night in Dec 2022
Response from Emma on Dec 22, 2022
Thank you Tom, glad you enjoyed your stay with us again.

8/10 Good

ALISTAIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just walk in across from the station
Aston Court is right next to the station so very convenient. Buzzer for night porter entry/check-in after 23.00 was straightforward (and needed by me as train waa very late, as many currently are). Generally good quality - some bathroom equipment bit fashion-tired, but everything worked well. Very good service at reception desk and at breakfast.
Stayed 1 night in Dec 2022
Response from Jenny on Dec 7, 2022
Thankyou Alistair for a lovely review, glad all went well for you. We are slowly updating the hotel. Hope it wont be too long before you visit us again. Jenny

10/10 Excellent

TEMITOPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything works at aston court hotel. Wifi, bathroom and TV was great. My only recommendation is to have a mini fridge in the room.
Response from Jenny on Dec 7, 2022
Many thanks for your kind review, glad all works well with you. We are slowly updating the hotel, do come and stay with us again soon. Jenny

8/10 Good

Rosemarie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Jenny on Nov 28, 2022
Many thanks for taking a time to send a review. Do hope you will come and stay with us again soon. Jenny

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Jenny on Nov 28, 2022
A wonderful review, thankyou.Do come and stay with us again soon. Jenny

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aston Court Hotel
Aston Court Hotel was clean and a good base for one night in Derby. Single room was very small but adequate fir one night. Food facilities looked good although not used. Perfect location as across the road from Derby station.
Stayed 1 night in Nov 2022
Response from Yara on Nov 15, 2022
Thank you for the lovely review, we are glad that you have found the hotel to be clean and that the location suited you. We do hope you come stay with us in the near future and maybe you'll be able to try our freshly cooked breakfast. Yara

10/10 Excellent

Christine

Stayed 1 night in Nov 2022
Response from Yara on Nov 15, 2022
Thank you for leaving us a review.

10/10 Excellent

Nick

Stayed 1 night in Oct 2022
Response from Emma on Nov 1, 2022
Thank you Nick for the brillaint score :-)

8/10 Good

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fireworks were being set off as I tried to.get to sleep so did not have a good night. Found the shower a little on the small side but it was all clean. Will use this hotel again - location is excellent for train travellers like myself. The receptionist very helpful in helping me locate an eatery where I could get what I wanted! Recommended.
Stayed 1 night in Oct 2022
Response from Jenny on Oct 27, 2022
Many thanks for your kind review. I am sorry you had a disturbed sleep by people setting off fire works.Hope this has not put you off and you will come and stay with us again in the future. Great the staff were able to help you find an eating place. Jenny

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will be back soon
Excellent stay, felt welcome, will definitely consider coming back to it the next time I make a trip for Alton Towers
Stayed 2 nights in Oct 2022
Response from Jenny on Oct 27, 2022
Many thanks Stephen for your lovely review.Do come and stay with us if you visit Alton Towers.Jenny

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of my list when I visit Derby.
Stayed 2 nights in Oct 2022
Response from Yara on Oct 24, 2022
Thank you so much for the lovely review. We do hope you come to visit us again soon. Yara

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy room
Stayed 1 night in Oct 2022
Response from Jenny on Oct 20, 2022
See you hopefully again soon. Jenny

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat hotel in derby
Great hotel, my favourite in derby My first choice close to centre, Staff excellent breakfast amazing Trying to think of a fault but can't fault it
Stayed 1 night in Oct 2022
Response from Jenny on Oct 20, 2022
Wow, a great review, hope to see you again soon. Jenny

4/10 Poor

Kevin

Liked: Staff & service
Basic but better hotels nearby
Dust in room, not enough coffee and mild, overall cleanliness not up to standard. Disappointed to find out breakfast not part of price.
Stayed 1 night in Oct 2022
Response from Jenny on Oct 7, 2022
Thankyou Kevin for taking the time to write a review.I am so sorry regarding the dust in your room and the cleanliness of the room. I will look into the history of the reservation and speak with our Housekeeper.Sorry your rate did not include Breakfast. Please do come and stay with us again in the future. Jenny

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Emma on Oct 5, 2022
Thank you :-)

10/10 Excellent

Masoud

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jenny on Oct 3, 2022
Thank you, for your excellent review.Do come and stay with us again soon, Jenny

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away.
Straight forward stay. Checkin was straight forward with no issues. The room was of a very good standard and clean, the shower room was very dated with a sunken bath which looked like it was from to 70s. The hotel had its own parking, is next door to the train station and close to town. Our second time at this hotel and would defiantly stay again!!
Stayed 1 night in Sep 2022
Response from Jenny on Oct 3, 2022
Many thanks for your kind review. Great your checkin was good. We are slowly updating our bedroom. We are starting on one and working our way through. the hotel is great having a complimentary carpark.Hopefully, it won't be too long before you visit us again. Jenny

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022
Response from Jenny on Oct 3, 2022
Hopefully, we will see you again soon. Jenny

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best
not the first time I have stayed here and won't be the last, as a motorcyclist the parking is important and here is one of the best, comfort is excellent, the breakfast is relaxed not rushed, the staff are helpful and friendly, my firsat choice hotel when visiting derby
Stayed 1 night in Sep 2022
Response from Jenny on Oct 3, 2022
Wow, a wonderful review. Lovely having you staying with us. Hopefully, it won't be too long before you visit us again.

8/10 Good

Andrew

Stayed 1 night in Sep 2022
Response from Jenny on Oct 3, 2022
Do come and stay with us again soon.Jenny

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great value. We stayed for two nights and have no complaints. Perfect for our needs to get to all the places we wanted to visit around Derby.
Stayed 2 nights in Sep 2022
Response from Jenny on Oct 3, 2022
Great the hotel suited you and the location was good.Hopefully, you will come and visit us again soon. Jenny

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jenny on Sep 8, 2022
Good morning, I am so sorry to read this review. If you have got a minute please would you call the hotel. Many thanks Jenny

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely find next to the station
It was this or the Premier Inn, glad I chose this. Room was lovely, well maintained. Public areas are fairly run-down, staircase carpets are disgusting - ignore that though and the rooms themselves are great!
Stayed 1 night in Sep 2022
Response from Jenny on Sep 5, 2022
I am so pleased you stayed with us. Glad you liked the room.We are slowly working our way through the hotel. Do come and stay with us again. Jenny

6/10 Okay

Elaine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Emma on Sep 5, 2022
Thank you Elaine.

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Jenny on Aug 28, 2022
Many thanks for taking the time to give us a review.We are sorry our score was not very good. Hope you will come and give us another try in the not too distant future. Jenny

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location in Derby
On business near Derby. Good location to visit supplier.
Stayed 2 nights in Aug 2022
Response from Jenny on Aug 28, 2022
Many thanks for your review. Hope you will come and stay with us again soon. Jenny

2/10 Terrible

Mahfuz

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn’t want to give this hotel 1 star as the staff were very nice but ants all over the room and roadworks literally outside my bedroom window at night made for a night I’d rather forget. The bathroom light was also faulty. I know the noise wasn’t the hotels fault but the sound proofing on windows is non existent and the ants really can’t be excused. Hopefully it’s a one off but I hope the management will look into this.
Stayed 1 night in Jul 2022
Response from Jenny on Jul 31, 2022
Many thanks for your review. Please do accept my apologies. Please can you email your email address to : reception@astoncourthotelderby.com, I can look into the history of your reservation. Many thanks, Jenny

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel near the railway station
The hotel was nice in a good location with friendly staff
Stayed 1 night in Jul 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very friendly and accommodating staff. Very fair prices at the bar and food was really nice too
Stayed 1 night in Jul 2022
Response from Jenny on Jul 26, 2022
Wow, such a lovely review, do come and stay with us again soon. Jenny

10/10 Excellent

anthony

Stayed 1 night in Jul 2022
Response from Jenny on Jul 22, 2022
Wow, thankyou for an excellent review. Do come and stay with us again. Jenny

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the hotels fault it was a hot night and we needed a window open, there was an alarm sounding all night.
Stayed 1 night in Jul 2022
Response from Jenny on Jul 18, 2022
Many thanks for your review. I am sorry the rooms were warm, we do have a few fans in the hotel. The fire people have now been out and rectified the alarms. Hope this has not put you off staying with us again in the future. Jenny

8/10 Good

Jane

Stayed 1 night in Jul 2022
Response from Emma on Jul 15, 2022
Thank you.

8/10 Good

Lloyd

Stayed 1 night in Apr 2022
Response from Emma on Jul 15, 2022
Thank you.

6/10 Okay

Anthony

Liked: Staff & service
Stayed 1 night in Jun 2022
Response from Emma on Jun 21, 2022
Thank you.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Good brekkies.
Very good place to stay - would highly recommend. Close to Rail station and city centre - ie short walk or bus-ride.
Stayed 5 nights in Jun 2022
Response from Jenny on Jun 19, 2022
Lovely, hope to see you soon. Jenny

4/10 Poor

Ayshea

Liked: Staff & service
Disliked: Cleanliness, room comfort
the first room they gave us had a dirty sink , dirty toilet , kettle leaked and no coat hangers , so reception changed my room but the second room was slightly better clean wise but double bed / 2 singles bed pushed together with no mattress topper on them just the sheet , was very u comfortable, i didn’t sleep hardly all weekend , there was noisy residents on the same floor shouting running early hours in the morning ,
Stayed 2 nights in Jun 2022
Response from Emma on Jun 21, 2022
Hi Ayshea, I am sorry you entered into a room that had not yet been cleaned in error and that the receptionist quickly resolved this issue. Unfortunately it sound like you were then allocated a "Zip & Link" bed which can be used as either a double or twin room, I will look into why there was no mattress protector as we have recently started purchasng new ones. Also I can only apologize for the other guests being noisy as not all guests are considerate of others within the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jenny on Jun 6, 2022
Thankyou for your lovely score! Hope to see you soon. Jenny

8/10 Good

Samantha

Stayed 2 nights in May 2022
Response from Jenny on May 23, 2022
Many thanks for posting a review, do come and stay with us again. Jenny

8/10 Good

Susan

Travelled with family
Liked: Staff & service
The hotel is convenient for me. The staff are extremely friendly and helpful
Stayed 1 night in May 2022
Response from Jenny on May 23, 2022
Thankyou Susan for a lovely review. Looking forward to welcoming you again in the future. Jenny

8/10 Good

John

Stayed 1 night in May 2022

6/10 Okay

Janine

okay overnight stay
Hotel was in a good position. Free parking was a bonus. Reception wasnt as welcoming as some hotels Room could have been cleaner and needed updating
Stayed 1 night in May 2022
Response from Jenny on May 15, 2022
Great the position suited you and you loved our free car parking. I am so sorry you did not have a very good welcoming. Our reviews always say lovely and welcoming. We are slowly working our way through the hotel updating it. Do come and stay with us again in the not too distant future. Jenny

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Pleasant communal area and reception. Secure, beam activated gated parking is a bonus as is location to station and c10mins to the centre. Beds was very soft/gave way to easily on sitting and pillow too thin for me (others may like this). Needed open window for ventilation so, would have road noise in summer
Stayed 2 nights in May 2022
Response from Jenny on May 15, 2022
Thankyou for your review, great the hotel suited you and the location was good. I will get our housekeeper and her team to check all the pillows in the rooms. Please do come and stay with us again. Jenny

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Excellent all round stay
Stayed 1 night in Apr 2022
Response from Emma on Apr 25, 2022
Thank you Charles, hope we get to welcome you again in the future.

8/10 Good

MAN HO IVAN

Stayed 1 night in Apr 2022
Response from Emma on Apr 25, 2022
Thank You :-)

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly pleasant.
A perfectly pleasant comfortable stay. A bit dated in places but nothing that inhibits the stay.
Stayed 1 night in Apr 2022
Response from Jenny on Apr 8, 2022
Many thanks for your lovely review. We are slowly updating the hotel, next time you stay you may notice a difference. See you soon, Jenny

8/10 Good

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good we had absolutely no complaints reasonable pricing…. Right next to train station which was good…. Only one issue and it may have been my own fault i opened the window and forgot to close it so it was cold in the room but no other issues would happily stay again 😁
Stayed 1 night in Mar 2022
Response from Jenny on Mar 21, 2022
Wow, many thanks for your lovely review. Do dome and stay with us again. Jenny

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, but there is road noise
It was comfortable, it was clean. I just couldn't get on with the road noise, just a personal thing. I chose the hotel based on location but it's on a busy-ish road outside Derby Railway station. I'd possibly stay again if a room was available on the other side of the hotel.
Stayed 1 night in Feb 2022
Response from Jenny on Feb 28, 2022
Good morning, many thanks for your feedback we do always appreciate it. I am sorry about the road noise, we certainly would have changed your rooms if you had said. Next time you stay with us we will allocate you a room at the rear of the hotel. Hope to see you in the not too distant future. Jenny