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We had to change our plans at last minute because my husband broke his ankle so needed somewhere wheelchair friendly. The hotel boasts accessibility despite having no wheelchair parking and steps into reception making access impossible. The spa (which we were hoping to use) is also not accessible by wheelchair - and can only be booked for private sessions (of which only one at dinner time was available when we checked in). Very disappointing! The hotel itself is very pretty and the rooms in the new wing are attractive, if a little clinical - and the balconies and rails need a good scrub to rid them if bird poo. Really don't understand why the venue is rated as accessible but our main other comment is that the staff need to smile more 😁 and be a little helpful.
SUZANNE
Stayed 2 nights in May 2022
Response from Hotel La Salve on May 12, 2022
Thank you for your comments about your stay in our hotel. Clients with handicapped necessities usually inform us in advance so we can accommodate them in a room specially design for them. Also, the SPA is not suitable for clients with a plaster cast, for obvius reasons. We are proud to say our SPA is private for each couple during one hour, so clients don't need to share it with strangers. That's why we strongly recommed to book it in advance, even more on Saturdays (the busiest day of the week)
We spent two nights at this spa during a 17 day trip to Spain. Me, my wife and 16 year daughter stayed here for 2 nights to take a break from our driving tour of central and northern Spain. We took advantage of the spa baths, messages and the ladies had aroma body treatments (all of these are extra costs, but we found them to be worth it). It was a great break from the "vacation" and allowed us to relax. The town that the spa is located isn't to interesting, but we spent most of the time in our room or the spa. I would recommend this hotel/spa.
The accommodation was acceptable but the beds were incredibly hard. The two small windows in our average size room overlooked the outside bar area and we were affected by the inevitable noise. The two Austrian blinds didn't afford much privacy so we were in semi darkness for most of our stay. Just as well as one blind wouldn't stay up. The staff were helpful and dinner was of good quality. Breakfast though was limited in both quantity and quality. The hotel is a short walk to the centre of town and the magnificent church and quaint railway station building. An incomplete new road from the Toledo direction played havoc with my Satnav. The locals have waited ten years so far for this road to be opened! We suggest that use of the Spa be booked in advance as on arrival the earliest time available was 23.00 hours. We would go back but ask for a room on the upper level to ensure light and privacy. The price paid was acceptable but dinner was expensive.
Lo mejor es el personal, muy atento,la comida muy bien, pero varian poco.
Para repetir seguro
Javier
Stayed 3 nights in Oct 2022
6/10 Okay
Efrosini
May 29, 2022
Liked: Cleanliness, room comfort
El hotel muy bien excepto que busque un hotel con piscina y para mi sopresa estaba no disponible. Creo que es conveniente poner en la pagina un comunicado que la piscina esta cerrada de tal fecha a tal fecha. Asi el cliente decide si quiere alojarse o no en ese hotel. Por lo demas si lo recomiendo.
El hotel sinceramente muy bueno, el personal excelente y muy amable, ayudando en todo momento, el spa muy bueno y la persona al cargo excelente, tanto el restaurante como el desayuno el personal excelentes, no los pierdan,volveremos seguro
La estancia perfecta en una zona muy peculiar,descanso total,perfectas instalaciones
Raul
8/10 Good
lara
Nov 14, 2016
Liked: Staff & service, room comfort
Hotel con encanto, restaurante espectacular
El hotel estaba muy bien, el restaurante espectacular.
Pero el baño dejaba bastante que desear y el spa era demasiado caro para los servicios que ofrecía.
Lamentablemente no pude disfrutar del calor y el sol porque el jardín , piscina y césped no estaban aún preparados para los clientes. Es un jardín increíble con un sonido constante de pájaros !! Daba pena tener que permanecer en las habitaciones sin poder tomar el sol y el calor exterior. Los pasillos de la primer planta mucho calor solo encienden el aire en la planta baja. Con el clima de la zona deberían regular los usos por temperatura y no depender si es Julio o Agosto para tener una reposera.
El desayuno cuando está lleno es un poco caótico y con esos precios deberían tener jugos exprimidos !
La atención del Staff fue muy profesional, son amables y educados.
Fantastiske dager. Hotellet må oppleves. Vi bodde på rom med balkong. meget bra. Gjennomført stil og et meget bra kjøkken.(Billig) "Liten" landsby med uteresturanter og koselig "placa".