Title: Pelicanstay at Square One Mall - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Pelicanstay at Square One Mall Apartment with an indoor pool, 8-minute walk to Square One Shopping Centre ![Suite, 1 Bedroom | In-room dining](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/063f95cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/bf3eb147.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/8203c89f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 3 Bedrooms | View from room](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/adb3e414.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 3 Bedrooms](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/667e2a85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A short walk from Square One Shopping Centre, Pelicanstay at Square One Mall provides a terrace, shopping on site, and a gym. Guests can connect to free in-room WiFi. 5.8 ## Popular amenities - Gym - Parking available - Dryer - Pool - Washer - Kitchen ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22567487&PinnedHotelID=22567487&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/20bdbbaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV - 699 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![Suite, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/86620ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV - 1001 sq ft - 2 bedrooms - City view - Sleeps 5 - 2 Queen Beds ![Deluxe Suite, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/ece933ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Washer/dryer - 1194 sq ft - 2 bedrooms - City view - Sleeps 6 - 3 Queen Beds ![Signature Suite, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/c272adf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 2 Bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Washer/dryer - 1302 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 Queen Beds and 1 King Bed ![Suite, 3 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/133b16f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Washer/dryer - 1500 sq ft - 3 bedrooms - City view - Sleeps 6 - 3 Queen Beds ![Luxury Apartment, 3 Bedrooms | Living area](https://images.trvl-media.com/lodging/23000000/22570000/22567500/22567487/7cb4259e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 3 Bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV - 2000 sq ft - City view - Sleeps 7 - 1 Queen Bed and 2 Double Beds ## You may also like Ad ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/900600/900502/0d331cba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Toronto Downtown Toronto - Pool - Pet-friendly - Restaurant - Air conditioning 8.8 Excellent 2,127 reviews CA $254 CA $312 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Toronto-Hotels-Hilton-Toronto.h900502.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=c9e9e5b1-780c-4adb-8f23-8207660ea5e8&top_cur=CAD) Ad ![Executive Suite, 1 Bedroom (Premium, King)](https://images.trvl-media.com/lodging/107000000/106840000/106831100/106831048/7ebdf0b0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TOOR Hotel Toronto, part of JdV by Hyatt Downtown Toronto - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Pelicanstay-At-Square-One-Mall.h22567487.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Pelicanstay-At-Square-One-Mall.h22567487.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.58705%2C-79.64088&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=awXNCSvMVPg5rmnxurpRi88kArA=) 3880 Duke of York Boulevard, Mississauga, ON, L5B 4M7 #### What's nearby - Mississauga Celebration Square - 2 min walk - 0.2 km - Mississauga Civic Centre - 3 min walk - 0.3 km - Living Arts Centre - 5 min walk - 0.5 km - Square One Shopping Centre - 6 min walk - 0.6 km - University of Toronto Mississauga - 12 min drive - 8.7 km #### Getting around - Erindale Station - 4 min drive - Long Branch Loop - 14 min drive - Toronto Pearson Intl. Airport (YYZ) - 15 min drive #### Restaurants - ‪Tim Hortons - ‬9 min walk - ‪Java U Coffee House - ‬8 min walk - ‪Mado - ‬9 min walk - ‪Tim Hortons - ‬8 min walk - ‪Lazar Bakery - ‬8 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Pelicanstay at Square One Mall Apartment with an indoor pool, 8-minute walk to Square One Shopping Centre An indoor pool, a fitness center, and self parking are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include concierge services. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with Netflix, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is not available. Pelicanstay at Square One Mall offers 40 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with Netflix. Recreational amenities at the apartment include an indoor pool and a fitness center. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/17000000/16660000/16656900/16656863/c8bb3e8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Toronto Mississauga/West Meadowvale Village - Pool - Hot tub - Parking included - Free WiFi 8.4 Very good 1,004 reviews CA $127 CA $152 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16656863&PinnedHotelID=16656863&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite, 1 Bedroom, Kitchen, City View | View from room](https://images.trvl-media.com/lodging/6000000/5920000/5914400/5914333/53beeacc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pathway Suites Downtown Mississauga - Pool - Kitchen - Washer - Dryer 7.6 Good 134 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=5914333&PinnedHotelID=5914333&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/41400/41392/19a8123f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites - Toronto West Northeast Mississauga - Breakfast included - Free airport shuttle - Free WiFi - Air conditioning 7.4 Good 5,746 reviews CA $111 CA $133 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=41392&PinnedHotelID=41392&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Indoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (CAD 10 per day) - Wheelchair-accessible parking available ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Living spaces - Living room ### Entertainment - Flat-screen TV - Netflix ### Outdoor areas - Terrace ### Laundry - Washer/dryer ### Work spaces - Laptop workspace - Meeting rooms ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Smoking not allowed ### Services and conveniences - Concierge services - Iron/ironing board - No housekeeping service ### Location highlights - In a business district - In a shopping district ### Things to do - Gym - Shopping ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 40 units - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions The property charges 3.5 percent for credit card payments There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of CAD 250 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: CAD 10.00 per day - Credit card charges are subject to a surcharge of 3.5 percent - Facilities fee: CAD 40 per accommodation, per stay and includes use of: sauna; spa; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Executive Suites Mississauga Apartment Executive Suites Mississauga Pelicanstay at Square One Mall Apartment Pelicanstay at Square One Mall Mississauga Pelicanstay at Square One Mall Apartment Mississauga ## Frequently asked questions ### Does Pelicanstay at Square One Mall have a pool? > Yes, this property has an indoor pool. ### Is Pelicanstay at Square One Mall pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Pelicanstay at Square One Mall? > Self parking is available for CAD 10.00 per day. ### What time is check-in at Pelicanstay at Square One Mall? > Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available from 9 PM–6 AM. ### What time is check-out at Pelicanstay at Square One Mall? > Check-out is at 11 AM. ### Where is Pelicanstay at Square One Mall located? > Located in Downtown Mississauga, this apartment building is within a 10-minute walk of Mississauga Celebration Square and Square One Shopping Centre. Mississauga Central Library and Mississauga Civic Centre are also within 10 minutes. Cooksville Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pelicanstay at Square One Mall Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 10 8 - Good 20 6 - Okay 10 4 - Poor 11 2 - Terrible 19 ### 6.4/10 Cleanliness ### 6.2/10 Staff & service ### 6.8/10 Amenities ### 5.8/10 Property conditions & facilities ### 2/10 Terrible #### Verified traveller Sep 11, 2020 Disliked: Communication #### Very poor communication from Pelicanstay I did not stay in this place, as I tried to contact them so many times but wasn't able to reach them. Not until on the morning I arrived Mississauga and they told me that my reservation didn't go through. This apartment is very very poor in communication. Will never stay in this place. ##### Verified traveller Stayed 13 nights in May 2020 ### 2/10 Terrible #### Nader Sep 9, 2020 Disliked: Cleanliness, room comfort #### Not recomended You don't get what is shown in the pictures. Poor furniture, poor service They get the money first because they know you wouldn't stay after you see the apartment ##### Nader Stayed 11 nights in Aug 2020 ### 2/10 Terrible #### John, Toronto Jul 21, 2020 The instructions indicated there will be an envelope left for me with my name on it upon arrival I found an envelope but no name on it no instructions as to where to go or where to park my car at since it was pouring with rain I put the key in the envelope and put it back in the mailbox found some other place to stay phone numbers they gave me both of them did not work not happy at all ##### John Stayed 4 nights in Jul 2020 ### 8/10 Good #### nicole Mar 10, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Finding keys was difficult and trying to call was difficult ##### nicole Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller Feb 6, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Completely disappointed with my stay. Unit was dirty , lots of damage, parking fob not working. I have reported this to Expedia right after check in, but there was no response. Hopefully someone will get back to me this time. Still waiting for security deposit refund that was charged with unit . Thomas ##### Verified traveller Stayed 21 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller Nov 17, 2019 Disliked: Staff & service, property conditions & facilities #### Terrible Experience! From start to finish the worst stay I have ever experienced ! your staff sent me to the wrong condominium did not repair the TV set did not return my calls for service and sent me to the wrong suite to drop the keys ..All in all very frustrating and disappointing experience ,also construction was going on inside and outside of the building and many common amenities in the building did not work ! ##### Verified traveller Stayed 6 nights in Nov 2019 ### 6/10 Okay #### Pelicansuites, Suite 2880, Duke of york, mississauga, canada Nov 2, 2019 Liked: Amenities, property conditions & facilities Disliked: Staff & service The beds were extremely noisy and uncomfortable and the bathrooms weren't clean properly before our arrival. ##### Pelicansuites Stayed 14 nights in Oct 2019 ### 4/10 Poor #### Tarek, Newfoundland Oct 27, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities cons: location, close to square one, highways, and good parking. pros: forget the pictures, it is completely different, curtins are broken and bed room ( no problem if can sleep in light), mattress awful, one feel all the springs, it is the cheapest ever seen. Pillows stinks, smelly and very old and thin. In short sleep is painfull mission. They do not put enough soap or toiletry, but they leave toothpaste and brush. In short what you see in the add is not what you will get, it is completely different unite prepare yourself to that. Also, the person in the site to check in is mostly inpatient and no curtesy or some communication skills.to come again; well it depends on your budget, if you are welling to spend a little more do not go there. ##### Tarek Stayed 8 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller Oct 16, 2019 Disliked: Staff & service, amenities, property conditions & facilities The property did not look like it did in the advertising pictures, it did not come equipped with enough towels, we said we had 6 people staying in the unit and they gave us 4 bath towels, no hand or face towels. No dish towels. there was not even enough toilet paper. The contact phone number was a United States number, so it was very hard to get in touch with anyone ##### Verified traveller Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Natilla Oct 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best place ever I see It was the greatest place love it clean beautiful lovely ##### Natilla Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 1, 2019 Liked: Cleanliness, amenities, property conditions & facilities L'odeur ambiante, la qualités et confort dans toute aon ensemble. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 11, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Close to shopping mall Place is very convenient near square one mall. Apart is old, need good cleaning for CAD 95. Many things need renewal. Easy check in and check out ##### Verified traveller Stayed 8 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Aug 3, 2019 Disliked: Cleanliness, property conditions & facilities #### Definitely not luxury The apartment is beat up, none of the interior doors close, including a bathroom door that wasn’t even attached to the door frame. The unit had a bad smell, the fridge was even worse. The description says cable tv included but no the tv has a roku box without subscriptions. The WiFi does work. The staff tried to help as much as they could, so credit goes to the staff. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 25, 2019 Liked: Cleanliness, staff & service the location and the building is amazing the furniture need to be changed ##### Verified traveller Stayed 6 nights in Jul 2019 ### 2/10 Terrible #### yusuf Jul 15, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible. Beginning to end. I would never ever book it from them. So much trouble to get the keys. No service no contact person for the towels etc etc. Horrible Horrible choice I made. Air Bnb much better choice. Waste of my money. ##### yusuf Stayed 4 nights in Jul 2019 ### 2/10 Terrible #### Rosemarie Jul 8, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disgusting did not advertise as rental property. Apartment dirty and not well maintained. Very confusing instructions on where to pick up keys, where to park, and how to find apartment in 46 story building. 2 televisions did not work. Refrigerator freezer caked with ice and very difficult to open door. ##### Rosemarie Stayed 3 nights in Jun 2019 ### 4/10 Poor #### Verified traveller Jul 7, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Skip PelicanStay I felt scammed throughout my entire experience. The listing for this place looks like it is a hotel or complex. It's not. This is just a company that manages rental properties, and they do it poorly. Weeks after booking, they randomly charged me $250. When I called, I was told it was a security deposit and would be returned to me. There was absolutely no mention of a security deposit on the site and it still has not been refunded back to me. The apartment was not in good condition nor was it cleaned very well. furniture was falling apart, walls and counters had holes and dings everywhere, one sink didn't work, and the balcony had holes and cracks, was in terrible shape and didn't seem safe. It was nearly impossible to find the designated parking spot and the apartment itself, and no one was on site to help. I have stayed in plenty of rental properties before, but I will absolutely never book through PelicanStay again. I'm thankful this was a short trip and we were not in the apartment for long. ##### Verified traveller Stayed 3 nights in Jun 2019 ### 8/10 Good #### Elizabeth Jul 5, 2019 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### Would rethink staying in a pelican property I had to call at least 3 times to ask questions. I should have been told at 3pm Only was checking to talk with someone live. There were no face clothes dish towels or tissues offered. And with only 1 key it was difficult to go to the pool. ##### Elizabeth Stayed 3 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller Jun 20, 2019 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities The property itself was very nice, however the suite i was in had alot of damage to the walls and the doors were TERRIBLE to open and close. When I arrived the were only 2 towels and the suite was listed to sleep 6. I called 5x and 7 hours later they brought us ONLY large towels so we had NO face towels or hand towels, AT ALL! Everytime I called(about ANYTHING) I was told that the onsite supervisor would look into and get to me right away... which NEVER happened. The second day we were there, the key fob that gives you access to the building itself STOPPED WORKING so we got LOCKED OUT COMPLETELY! Again, I was told the onsite supervisor would take care if it right away, which they did not! It took me waiting 40 minutes for another car to enter the garage. Once they did, we had to hit the emergency call buttons to get assistance from the onsite security, JUST TO GET IN which i thank God for bc if it wouldn't have been for them, my ENTIRE STAY WOULD HAVE BEEN UNSPEAKABLY HORRIBLE! ##### Verified traveller Stayed 4 nights in Jun 2019 ### 2/10 Terrible #### Nikesh May 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wrost Stay Ever Area was good but stay was horrible. Lots of things were broken including main door. it wasn't closing properly. Wasn't told about parking fees $10 per night per car. also there were two bathroom but one didn't have curtains so one bathroom was useless. I had called Pelican to come fix the main door and no one showed up to fix it or even came to look. Wooden floor was completely damaged and unsafe to walk on. Very Horrible place. I was told room will be ready by 3PM, I didn't get the room key until 6:30. WIFI Wasn't working. ##### Nikesh Stayed 3 nights in May 2019 ### 4/10 Poor #### Verified traveller May 12, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Quite disappointed. Poor amenities. No face to face interaction during check in and check out. No one showed up during 7 days stay even though tv was not working. ##### Verified traveller Stayed 7 nights in May 2019 ### 6/10 Okay #### Brian, Vancouver, BC May 8, 2019 Liked: Cleanliness A lot things were broken , flusher handle sliding door couldn’t lock, mater bed one leg was broken ##### Brian Stayed 4 nights in May 2019 ### 8/10 Good #### Manny, New York May 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Propery is in good condition and located very convenient place. Parking was horrible to locate, it took lot of time to find your spot , they should have printed clear instructions. Once you know where it is then you are good. Good n clean property and well maintained. Manny ##### Manny Stayed 3 nights in May 2019 ### 8/10 Good #### Verified traveller Apr 27, 2019 Liked: Cleanliness, amenities, property conditions & facilities It was good that there was a door leading out to the street. ##### Verified traveller Stayed 7 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view. Secure property with 24 hr people, and a key fob at doors. Our suite was large, lots of room to move around. Our suite needed a little upkeep. Tighten or replace screws. One thermostat missing. Tv didn't work, but one call fixed the tv. 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