Dear Christina,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take all reviews seriously and use them to improve our services. Could you please share more specific details about what did not meet your expectations during your stay? Your feedback is essential in helping us enhance our guest experience.Thank you, and we hope to have the opportunity to make your next stay more enjoyable.

Thank you for sharing your rating with us. We appreciate your feedback and apologize for any aspects of your stay that did not meet your expectations. We take your comments seriously and will use them to identify areas for improvement. If there are specific areas where you feel we can enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfactory stay.

I'm truly sorry to hear about your negative experience during your stay. It's disheartening to learn that the room didn't meet your expectations and that your daughter experienced panic attacks due to concerns about cleanliness. Your comfort and well-being are of utmost importance to us, and it's distressing to hear that we fell short in providing a welcoming environment for you and your family.We take cleanliness and guest satisfaction very seriously, and I assure you that we will address your concerns with our housekeeping team to ensure that such issues are rectified immediately. Additionally, if there are specific steps we can take to make things right or if there's anything we can do to regain your trust, please don't hesitate to reach out to us directly. Your feedback is invaluable to us, and we appreciate the opportunity to improve.I understand your decision not to stay with us again, but I hope you'll reconsider in the future. We would love the opportunity to provide you with a much more positive experience and demonstrate our commitment to your satisfaction. If you have any further concerns or if there's anything else we can do to assist you, please feel free to let us know.