Lobby lounge

Reviews of The Millennials Shibuya

2.5 out of 5
The Millennials Shibuya
1-20-13 Jinnan, Shibuya-ku, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 644 reviews" "
Rating 8 - Good. 152 out of 644 reviews" "
Rating 6 - Okay. 35 out of 644 reviews" "
Rating 4 - Poor. 14 out of 644 reviews" "
Rating 2 - Terrible. 7 out of 644 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like if wework was a hostel.
Stayed 1 night in May 2024
Response from Asa/The Millennials Shibuya on May 27, 2024
Dear JosephThank you so much for your stay with us.Looking forward to seeing you again!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solos to socialize. Good price. Bed size is decent. Great english speaking staff. Perfect location for Shibuya. Showers, toilets, and laundry are kept clean. Fairly quiet in the guest rooms. The free beer hour is amazing for socializing and I say that as someone who lacks extremely in that area.
Stayed 1 night in May 2024
Response from Asa/The Millennials Shibuya on May 22, 2024
Dear MaryThank you so much for your stay with us!We are more than delightful for receiving such a review.Looking forward to seeing you soon!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Asa/The Millennials Shibuya on May 24, 2024
Dear JoelThank you so much for your stay with us.Looking forward to seeing you soon!

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Regret leaving this hotel for another throughout my trip.
Stayed 2 nights in Mar 2024
Response from Hana on May 17, 2024
Hello, Griseldathank you for leaving such a warm review. We appreciate that you like our hotel. We are looking forward to seeing you again !!!Best regards,Hana / The Millennials Shibuya

10/10 Excellent

Matin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to everything (trains, food, bars, clubs, shopping, you name it).
Stayed 3 nights in May 2024
Response from An/The Millennials Shibuya on May 9, 2024
Dear Matin,Thank you for your kind review. We are glad you enjoyed your stay with us in Shibuya and hope to see you again! :)

8/10 Good

Agnes, Surrey

Liked: Cleanliness, amenities, property conditions & facilities
I arrived early like 0900, Staffed should have processed everything that needs to be done like payment process and orientation videos so that by the time its check in time at 1500 little things like that is already done and I can take a rest and sleep after a long hours of flight. Everything else is wonderful and did enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Ayuha/The Millennials Shibuya on May 5, 2024
Dear AgnesThank you very much for staying with us and for sharing you experience here. We are glad to hear you enjoyed your stay and appreciate for your honest and valuable opinion. We will try our best for the improvement.We hope to see you again in the future!Best regards

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Apr 2024
Response from Du on Apr 29, 2024
Hi, Aya. Thank you for choosing us. Hope you had good memories in Japan.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Asa/The Millennials Shibuya on May 20, 2024
Dear TaylorThank you for your stay with us.We are looking forward to see you again soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Millennials Shibuya on May 5, 2024
Dear StevenThank you very much for staying with us and for leaving us a review. We hope to see you again.Best regards

4/10 Poor

Kei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Millennials Shibuya on May 5, 2024
Dear Kei Thank you very much for staying with us.We look forward to seeing you again in the future.Best regards

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a capsule-style hotel and found it to be quite nice. You do have to be mindful of your own volume, but it was quite a comfortable and relaxing stay. Would definitely book again.
Stayed 2 nights in Apr 2024
Response from The Millennials Shibuya Moeka on Apr 21, 2024
Dear, Kyle Thank you for staying with us!We are so glad to hear you enjoyed here!We are looking forward to meeting you again.

10/10 Excellent

Jaskirn

Stayed 3 nights in Apr 2024
Response from Kaori on May 14, 2024
Dear Jaskirn,Thank you for your stay with us and for posting a nice review. We will be looking forward to your return in the near future.Best regards,KaoriReception / The Millennials Shibuya

4/10 Poor

Boy

Stayed 1 night in Apr 2024
Response from The Millennials Shibuya on May 7, 2024
Dear Boy Thank you very much for staying with us. We hope to see you again in the future.Best regards

4/10 Poor

Trisha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kaori on Apr 15, 2024
Dear Trisha,Thank you for your stay with us at The Millennials Shibuya, and for taking your time to post a review.We are very sorry we could not live up to your expectations, we will be more than happy to hear what disappointed you if we have a chance so we can try our best to attend to your requests and needs.And, we will be looking forward to seeing you again sometime in the days to come.Best regards,Kaori / Reception DeskThe Millennials Shibuya

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Cleanest and most organized hostel I’ve stayed in. Everyone that stayed there was kind and respectful and staff was very helpful!would definitely stay again.
Stayed 3 nights in Mar 2024
Response from An/The Millennials Shibuya on Apr 4, 2024
Dear Mayra, Thank you for your kind review. We are glad to hear that you enjoyed your stay and hope to see you again! :)Warm regards,An/The Millennials Shibuya

10/10 Excellent

Abs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kaori on Apr 4, 2024
Dear Mr/Ms Abs,Thank you for your stay at The Millennials Shibuya, and for posting a nice review.We are located at the heart of Shibuya, one of the most animated and exciting districts of Tokyo, and are happy we could provide you with a pleasant stay over here. We will be looking forward to hosting you again in the near future,KaoriReception / The Millennials Shibuya

10/10 Excellent

Boris

Stayed 4 nights in Mar 2024
Response from mihiro on Apr 16, 2024
Dear Boris,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.we are looking forward to seeing you again on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Kaelyn Anne

Stayed 1 night in Mar 2024
Response from Kaori on Apr 15, 2024
Dear Kaelyn Anne,Thank you for your stay at The Millennials Shibuya, and thank you for kindly posting a good review.We are very happy you had a pleasant stay over here and will be looking forward to your return in the near future.All the best, Kaori / Reception DeskThe Millennials Shibuya

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good but do research to have the right expectations!
Stayed 3 nights in Mar 2024
Response from Kaori on Mar 25, 2024
Thank you for staying at The Millennials Shibuya, and for posting a review.We hope you had a pleasant time over here and will be looking forward to your return in the near future.KaoriReception / The Millennials Shibuya

10/10 Excellent

Karl

Stayed 1 night in Mar 2024
Response from Kaori on Apr 8, 2024
Dear Karl,Thank you for your stay at The Millennials Shibuya, and thank you also for posting a good review. We are happy you had a pleasant stay over here and will be looking forward to your return sometime in the near future.KaoriReception / The Millennials Shibuya

10/10 Excellent

Cordelia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The capsules are cosy and have fun modern amenities. The common areas are funky and modern. I also really liked the area right around the hotel.
Stayed 2 nights in Mar 2024
Response from Shoya/The Millennials Shibuya on Mar 15, 2024
Dear CordeliaThank you very much for your stay.All of our staff is delighted that you liked our hotel.Did you enjoy the free beer? I hope you enjoyed your free beer time.Please stay with us again when you come to Shibuya!Shoya/The Millennials Shibuya

2/10 Terrible

Rehnuma

Liked: Cleanliness, staff & service, property conditions & facilities
We expected a room not pod. People qho are travelled alone is fine but Couple will not like it. It is a pod hotel and I didn’t like to stay on it.
Response from GENE on Mar 17, 2024
Dear Rehnuma,Sorry for any trouble you had staying with us. We know our pod rooms might not be great for everyone, especially couples who want more space. Thanks for letting us know your thoughts. We'll think about what you said to make things better in the future. If you need anything else or have more to say, just message us anytime.

10/10 Excellent

Megan

Stayed 1 night in Feb 2024
Response from Ayuha/The Millennials Shibuya on Apr 5, 2024
Dear MeganThank you so much for staying with us and leaving us a review! We are looking forward to seeing you again in the future.Best regards

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024
Response from Akane/The Millennials Shibuya on Mar 31, 2024
Dear MichaelThank you for staying with us and leaving feedback!We're looking forward to seeing you again.Warm regards,Akane/The Millennials Shibuya

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2024
Response from An/The Millennials Shibuya on Mar 8, 2024
Dear Eduardo,Thank you for leaving us a review. We hope you enjoyed your stay and look forward to seeing you again in future. :)Warm regards,

10/10 Excellent

Basil, Claremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great capsule experience. High tech room and very cool property
Stayed 4 nights in Feb 2024
Response from Kaori on Mar 1, 2024
Dear Basil,Thank you for staying at The Millennials Shibuya, we are very happy that we could live up to your expectations.We will be waiting for your return in the near future. Best regards,Staff / The Millennials Shibuya

8/10 Good

Tatiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convient
Stayed 5 nights in Feb 2024
Response from Kaori on Mar 1, 2024
Dear Tatiana,Thank you very much for having stayed with us, and having dropped your review.We will be looking forward to receiving you again soon.Reception Staff / The Millennials Shibuya

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from mihiro on Feb 27, 2024
Dear Adrian,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.We are looking forward to seeing you soon on your next visit.Best regards,Mihiro/The Millennials Shibuya

6/10 Okay

Loan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent Short Termed Stay for Solo Traveler.
I was pretty excited for this stay. I arrived around 11pm and was given a my pod and access card. When I approached the pod, I noticed someone was already sleeping in it. Okay, it's late, mistakes happen. I went back to the front desk to have them sort it out. They assigned me a new pod and believe it or not, it happened AGAIN. Aside from those hiccups, the facility was very nice and clean. Perfect for solo traveling social butterflies on a budget who wants to stay in the lively Shibuya neighborhood. The bed was comfortable and could be moved into a sofa form to allow for a little more standing room in your pod. There were a little space to store your your luggage. The showers were nice, private little units . Amenities such as toothbrush, hairbrush, shampoo, conditioners, slippers, and hair dryer were provided.
Stayed 1 night in Feb 2024
Response from Akane/The Millennials Shibuya on Feb 25, 2024
Dear LoanThank you for staying with us and for taking the time to leave valuable feedback.We sincerely apologize for the inconvenience you experienced upon arrival. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short in delivering a seamless on this occasion. Rest assured, we have addressed this issue with our team to prevent such occurrences in the future.We're delighted to hear that you enjoyed the comfort and amenities provided. It's wonderful to know that our accommodations suited your needs, especially for solo travelers looking to socialize and explore the lively Shibuya neighborhood on a budget.We truly value your feedback as it helps us to continually improve our services and enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay from start to end. If you have any further comments or concerns, please feel free to reach out to us. Thank you again for choosing to stay with us.Akane/The Millennials Shibuya

8/10 Good

Kymbria

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mihiro/The Millennials Shibuya on Feb 24, 2024
Dear Kymbria,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.We are looking forward to welcoming you again soon.Best regards,

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from mihiro on Feb 22, 2024
Dear Kayla,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good experience during your stay.We hope to see you soon on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Prue

Stayed 2 nights in Feb 2024
Response from mihiro on Feb 21, 2024
Dear Prue,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.We are looking forward to seeing you again on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
A modern and really great, budget-friendly capsule hotel, with great, clean facilities and helpful staff. The beds are comfortable but unfortunately I had a restless sleep as the mattress had slid down towards the foot of the bed (I did not realise it was NOT meant to do this, and the bed therefore wouldn't lay flat!). The Happy Hour of free beer from 17:30 was most welcome and provided an opportunity to chat (if you wish to do so) with fellow residents. I highly recommend this place and will absolutely stay here again when I visit Tokyo again.
Stayed 1 night in Feb 2024
Response from Mihiro/The Millennials Shibuya on Feb 15, 2024
Thank you for staying with us at The Millennials Shibuya.We're happy to hear that you found our capsule hotel modern, budget-friendly, and enjoyed our clean facilities and helpful staff. We apologize for any inconvenience you experienced with the bed.Rest assured, we'll address this issue promptly to ensure our guests have a comfortable stay.We're glad you enjoyed our Happy Hour and the opportunity to socialize with fellow residents.Thank you for recommending us, and we look forward to welcoming you back on your next visit to Tokyo.

10/10 Excellent

Conway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! Staff was friendly and tentative to request! Would stay here again
Stayed 6 nights in Jan 2024
Response from Moeka / The Millennials Shibuya on Feb 4, 2024
Thank you for staying with us and dropping a sweet review!We are so glad to hear you enjoyed being here and could help to make your trip better.We are looking forward to meeting you again!Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nono / The Millennials Shibuya on Feb 3, 2024
Hello!Thank you very much for staying with us!We hope you had a great time during your stay in Japan!Have a wonderful day!

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Uran/The Millennials Shibuya on Jan 31, 2024
Dear Daisy,Thank you so much for staying with us! We hope you enjoyed your stay! Thank you again for your feedback. We look forward to seeing you again!

10/10 Excellent

Cristian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good. Everything is clean and well kept.
Stayed 1 night in Jan 2024
Response from Akane on Jan 30, 2024
Dear CristianThank you so much for staying with us and leaving your sweet review about us.We're looking forward to seeing you soon!Akane/The Millennials Shibuya

10/10 Excellent

monica

Stayed 4 nights in Jan 2024
Response from Akane/The Millennials Shibuya on Mar 23, 2024
Thank you for leaving a feedback!We are looking forward to seeing you again.Warm regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I wanted. No frills but it was comfortable.
Stayed 2 nights in Jan 2024
Response from Mihiro on Jan 20, 2024
Dear Ryan,Thank you for staying with us at The Millennials Shibuya and for your review.We are so happy to hear that you had a good time during your stay.We are looking forward to seeing you again on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Everything was clean and staff was very friendly!
Stayed 1 night in Jan 2024
Response from Akane on Jan 30, 2024
Dear XavierThank you so much for staying with us and leaving your sweet review about us.We're looking forward to seeing you soon!Akane/The Millennials Shibuya

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the common area, the free beer happy hour from 5:30 to 6:30, the free coffee snd hot coco, the complementary 2 snacks and peanuts, and the young proffesionals millenial atmosphere.
Stayed 2 nights in Jan 2024
Response from Chiz/the Millennials Shibuya on Jan 14, 2024
Dear JoseThank you for staying with us and great review. We are happy to know you enjoyed our happy hour with snacks. Hopefully we can see you sometimes soon.Best regards

10/10 Excellent

Wing

Stayed 1 night in Jan 2024
Response from Uran/The Millennials Shibuya on Jan 31, 2024
Dear Wing,Thank you so much for staying with us! We hope you had a great time at our hotel and in Tokyo. Thank you again for your kind feedback. We look forward to seeing you again.

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everything is awesome! The only thing there are two lounges. One lounge for socializing and the other lounge for only working. Well the socializing lounge is taken over by people working and having there whole work set up of up to 1-3 computers at one time working. No space for us and we are not allowed to go socialize or eat in the work lounge and it’s empty. They allow this to happen. That’s it life goes on…
Stayed 6 nights in Jan 2024
Response from Uran/The Millennilas Shibuya on Jan 12, 2024
Dear Humberto,Thank you so much for staying with us! Hope you enjoyed your time in Tokyo. We apologize for the inconvenience for the lounge area. We will share your feedback with our team and try our best to improve so we can provide better experiences. We appreciate your feedback. We look forward to seeing you again.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mihiro on Jan 8, 2024
Dear Jeremy,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.We look forward to seeing you soon on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Kamal Bahri, Mohamad

Stayed 3 nights in Dec 2023
Response from Uran/The Millennials Shibuya on Jan 31, 2024
Dear Kamal Bahri,Thank you so much for staying with us! Hope you enjoyed your stay with us and your time in Tokyo. We hope to see you again!

10/10 Excellent

miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mario / The Millennials Shibuya on Dec 19, 2023
Dear Miki,We hope that you enjoyed your stay at The Millennials Shibuya. We are looking forward to seeing you again!

10/10 Excellent

Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nono / The Millennials Shibuya on Dec 15, 2023
Thank you very much for staying with us!I hope you had some good memories during your stay in Japan!Have a wonderful day!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Akane on Dec 11, 2023
Dear JassicaThank you so much for staying with us! We are looking forward to seeing you again.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a lovely relaxing vibe. The capsule rooms have lots of plug sockets, controls for the bed and the mattress is very comfy. Ear plugs are supplied but I wasn't woken by anyone in the pods next to me. I would recommend this place for a single traveller or a couple as you can book your pods next to each other
Stayed 1 night in Dec 2023
Response from Uran/The Millennials Shibuya on Dec 9, 2023
Dear Peter,Thank you so much for staying with us and for your kind feedback. Hope you enjoyed your stay at our hotel and time in Tokyo. We look forward to seeing you again!

8/10 Good

Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay. I love the area and it's in a perfect location.
Stayed 2 nights in Nov 2023
Response from Mihiro on Nov 24, 2023
Dear Forest,Thank you for staying with us at The Millennials Shibuya and for your kind review.We are so glad to hear that you had a good time here.We look forward to seeing you again on your next visit.Best regards,Mihiro/ The Millennials Shibuya