5/5 Excellent
Arielle
Travelled with family and small children
Sep. 20, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Shibuya Excel Hotel Tokyu
Photo gallery for Shibuya Excel Hotel Tokyu
Overview of Shibuya Excel Hotel Tokyu
VIP Access
Shibuya Excel Hotel Tokyu
4.5/5 Wonderful
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Parking available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
Explore the area
- Shibuya Crossing3 min walk
- NHK Hall13 min walk
- Yoyogi National Gymnasium14 min walk
- Tokyo (HND-Haneda)17 min drive
Choose dates to view prices
About this area
Tokyo
In the city center, Shibuya Excel Hotel Tokyu is in Shibuya, a neighborhood in Tokyo with great airport proximity. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's convenience to public transportation: Shibuya Station is just steps away.
What's nearby
- Shibuya Crossing - 3 min walk
- Shibuya Hikarie - 7 min walk
- NHK Hall - 13 min walk
- Yoyogi National Gymnasium - 14 min walk
- Omotesando Hills - 19 min walk
Getting around
- Shibuya Station - 2 min walk
- Shinsen Station - 8 min walk
- Narita Intl. Airport (NRT) - 53 min drive
Restaurants
- Midori Sushi — 2 min walk
- Akihabara Electric Town — 8 min drive
About this property
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (JPY 2100 per night; includes in/out privileges)
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3388 per person
- 2 restaurants and 1 coffee shop/café
- 1 bar
- Room service available
Family friendly
- Laundry facilities
- Refrigerator
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
Languages spoken
- English
- Japanese
Business services
- Conference space (108 square feet)
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Pillow menu
- Premium bedding
Bathroom
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Shampoo
- Shower/tub combination
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 32-inch flat-screen TV
- Digital channels
- Pay movies
Food and drink
- Refrigerator
More
- Desk
- Free newspapers
- Guidebooks/recommendations
- In-room massage
- Iron/ironing board (on request)
- Local maps
- Phone
- Restaurant dining guide
- Safe
- Slippers
Similar properties
See similar properties
Tokyo
Shibuya
Air conditioned
Hotel
Business-friendly
Free WiFi
Guest rating 4+
3 star
Policies
Check-in
Check-in from 2 PM - midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: JPY 3388 per person (approximately)
- Airport shuttle fee: JPY 3200 per person (one-way)
- Covered self parking fee: JPY 2100 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.5/5
Cleanliness
4.4/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
Aug. 22, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
5/5 Excellent
Verified traveller
Business traveller
Aug. 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
5/5 Excellent
Anna
Business traveller
Aug. 3, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2021
5/5 Excellent
Verified traveller
Jul. 6, 2021
Stayed 5 nights in Jun 2021