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Shibuya Excel Hotel Tokyu

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Luxury
4.0 star property
9.2

Wonderful

Urban retreat in Shibuya

Panoramic views of Shibuya Crossing captivate guests from the hotel's 25th-floor restaurant and select rooms. The airport limousine bus stops at the entrance. Steps away, the vibrant neighborhood offers countless dining options from ramen shops to upscale sushi restaurants.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Excel Twin Room - Non-Smoking, 21st-24th Floor

A hotel room with two beds, a city view, a television, and a small table.

Excel Twin Room - Non-Smoking, 21st-24th Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room - Non-Smoking, 7th-12th Floor

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room - Non-Smoking, 7th-12th Floor

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room - Non-Smoking, 7th-12th Floor

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Single Room - Non-Smoking, 7th-12th Floor

  • Sleeps 1
  • Free WiFi

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(45 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(32 reviews)
  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Non-Smoking, 7 - 12F

A hotel room with a bed, two armchairs, a desk with a television, and a window with curtains.

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

8.8 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quad Room Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a chair, a television, and a small table.

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(56 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Non-Smoking, 7 - 12F

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(23 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(26 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away. Visit our Tokyo travel guide
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • A busy urban street with many pedestrians, tall buildings, and various advertisements.
    Shibuya Crossing
    2 min walk - 0.2 km
  • Shibuya 109 Building
    2 min walk - 0.2 km
  • Shibuya Sky
    3 min walk - 0.3 km
  • Cerulean Tower
    3 min walk - 0.3 km
  • Shibuya Hikarie
    4 min walk - 0.4 km

Getting around

  • Shibuya Station
    1 min walk
  • Shinsen Station
    8 min walk
  • Haneda Airport (HND)
    44 min drive

Restaurants

  • Starbucks
    1 min walk
  • カレーショップ C&C
    2 min walk
  • 信州屋
    1 min walk
  • はなまるうどん
    1 min walk
  • スタミナラーメン鬼山
    1 min walk

About this property

Shibuya Excel Hotel Tokyu

  • Luxury upscale hotel near Shibuya Crossing
  • Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), self parking (surcharge), and a banquet hall
    • A front-desk safe, multilingual staff, and luggage storage
    • 1 meeting room, a 24-hour front desk, and a porter/bellhop
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
  • More conveniences in all rooms include:
    • Deep soaking tubs, bidets, and free toiletries
    • 32-inch HDTVs with digital channels
    • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jul 12, 2026 start from CA $235, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.1 mi (0.2 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Meiji-jingumae 'Harajuku' Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shibuya Excel Hotel Tokyu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1568 out of 2171 reviews
Rating 8 - Good. 412 out of 2171 reviews
Rating 6 - Okay. 118 out of 2171 reviews
Rating 4 - Poor. 36 out of 2171 reviews
Rating 2 - Terrible. 37 out of 2171 reviews

Reviews

Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second year staying at this property. Wonder breakfast! Amazing location and friendly staff.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shibuya, clean and comfortable, helpful staff
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not only an excellent location but also an excellent hotel. Our room looked brand new and we loved all the food options directly below the hotel.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location great staff clean and modern , great breakfast buffet I will return again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around the the area and getting to the Shibuya station. Rooms were clean and nice. The staff were very friendly. We enjoyed our stay.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, and very nice rooms.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Close to food and fun. Breakfast buffet was a good start to every morning.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff was very helpful and rooms were very clean. Would love to stay here again! Our room ended up having a great view of Shibuya Crossing that can’t be beat!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Perfect location
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Wladimiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great service great location spacious rooms outstanding breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were warm, welcoming and helpful! Very impressed!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and ok with English. The property was so clean and had an amazing location central to so much. The rooms were comfy and well air conditioned. Would 100% choose to stay here again if in the area.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joel Brown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice air conditioning, beautiful view, elevator was not crowd or slow opening, staff was respectful nice polite resourceful and helpful all week. Easy check in and easy check out
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple nights at Shibuya Excel, and the view was amazing! First ride up the elevator looked directly down on the busy Shibuya Crossing. It was one of our favorite sights. Beds were comfy, rooms were clean, and the location was perfect. Greatly enjoyed our stay!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location, staff are very professional and polite. We didn’t engage much with the staff but overall experience was good.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the rooms were comfortable and it’s in the heart of of Shibuya.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and friendly staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the best location.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, clean nice size rooms and a view of Shibuya crossing!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Manuel Alberto Valencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with excellent staff. Enjoyed the early breakfast at the hotel, since early breakfast options are limited in Shibuya. Location was prime, as soon as we exited we were in Shibuya crossing and close to many stores and transport stations.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, clean rooms
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ikuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacey room! The only problem (maybe only for us) was that it was extremely hard for us to locate the hotel from the Shibuya station, as the station has multiple exits.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

MICHAEL

Good location Small expensive room Old hotel with some room renovated Too many people
Stayed 1 night in May 2026