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JR-East Hotel Mets Shibuya

Property class: 3.5

Choose dates to view prices

A short walk from Shibuya Crossing, JR-East Hotel Mets Shibuya provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

A hotel room with a large bed, a sofa, a small table, a TV, and wooden paneling.

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

A hotel room with two beds, a wooden headboard, a large window with curtains, and a carpeted floor.

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

A hotel room with a large bed, a desk with a flat-screen TV, and a window with curtains.

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.2 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

A hotel room with a large bed, a sofa, a small table, a TV, and wooden paneling.

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

A hotel room with two beds, a wooden headboard, a large window with curtains, and a carpeted floor.

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

A hotel room with a large bed, a desk with a flat-screen TV, and a window with curtains.

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(22 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Single Room Non-smoking

A hotel room with a bed, a desk with a TV, a small fridge, and a window with curtains.

Superior Single Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Twin Room Non-smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Twin Room Non-smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room Non-smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single for 1 people - Non - Smoking / Residential style

A hotel room with a bed, a desk, a television, a microwave, and a wardrobe.

Single for 1 people - Non - Smoking / Residential style

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single for 2 people - Non - Smoking / Residential style

A hotel room with a bed, a desk, a television, a microwave, and a wardrobe.

Single for 2 people - Non - Smoking / Residential style

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin for 1 people - Non - Smoking / Residential style

A hotel room with two beds, a desk with a flat-screen TV, and a large window with curtains.

Twin for 1 people - Non - Smoking / Residential style

  • 226 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin for 2 people - Non - Smoking / Residential style

A hotel room with two beds, a desk with a flat-screen TV, and a large window with curtains.

Twin for 2 people - Non - Smoking / Residential style

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin - Non - Smoking / Residential style

Deluxe Twin - Non - Smoking / Residential style

Deluxe Twin - Non - Smoking / Residential style

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style

A hotel room with two beds, a large flat-screen TV, and a modern wall design.

Deluxe Twin for 5 people - Non - Smoking / Residential style

  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

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About the area

Located in Shibuya, a neighborhood in Tokyo, JR-East Hotel Mets Shibuya is in a shopping district. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Tokyo Disneyland®. Check out an event or a game at MUFG Stadium, and consider making time for Tokyo Disney Resort®, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away. Visit our Tokyo travel guide
Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • A busy urban street with many pedestrians, tall buildings, and various advertisements.
    Shibuya Crossing
    6 min walk - 0.6 km
  • Shibuya Sky
    3 min walk - 0.3 km
  • Shibuya Scramble Square
    3 min walk - 0.3 km
  • Shibuya Hikarie
    5 min walk - 0.4 km
  • Cerulean Tower
    9 min walk - 0.8 km

Getting around

  • Shibuya Station
    1 min walk
  • Ebisu Station
    14 min walk
  • Haneda Airport (HND)
    41 min drive

Restaurants

  • Starbucks
    5 min walk
  • EXCELSIOR CAFFÉ
    3 min walk
  • 肉汁餃子のダンダダン さくらステージ店
    2 min walk
  • 味の店錦 渋谷2号店
    6 min walk
  • THE GREAT BURGER STAND
    4 min walk

About this property

JR-East Hotel Mets Shibuya

  • Hotel near Shibuya Crossing
  • JR-East Hotel Mets Shibuya provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
    • A front-desk safe, a vending machine, and luggage storage
    • A 24-hour front desk and an elevator
    • Guest reviews give good marks for the proximity to public transit and overall condition
  • Room features
  • All 186 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
  • Extra amenities include:
    • Bathrooms with toilets with electronic bidets and hair dryers
    • Refrigerators, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is JR-East Hotel Mets Shibuya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at JR-East Hotel Mets Shibuya?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at JR-East Hotel Mets Shibuya on Sept 4, 2026 start from CA $268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR-East Hotel Mets Shibuya?

Check-out is at 11 AM.

Where is JR-East Hotel Mets Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Shibuya Scramble Square and Shibuya Crossing. Tokyo Tower and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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