Title: JR-East Hotel Mets Shibuya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=20291399&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JR-East Hotel Mets Shibuya Travelers find themselves in Tokyo's fashion hub with easy transit connections, while laundry facilities and refreshing amenities set them up for exploring Shibuya ## Photo gallery for JR-East Hotel Mets Shibuya ![Deluxe Twin - Non - Smoking / Residential style - JR-East Hotel Mets Shibuya (Tokyo)](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/2e58be0f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Staircase - JR-East Hotel Mets Shibuya (Tokyo)](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/483517f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - JR-East Hotel Mets Shibuya (Tokyo)](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/a08aa2b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - JR-East Hotel Mets Shibuya (Tokyo)](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/d5d1b61b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - JR-East Hotel Mets Shibuya (Tokyo)](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/841d4bee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JR-East Hotel Mets Shibuya places visitors in Tokyo's vibrant fashion district. The hotel offers in-room WiFi and laundry facilities. Multilingual staff assist guests in navigating their stay. ## Reviews 9.2 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Parking available - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=20291399&PinnedHotelID=20291399&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 19 of 19 rooms ### View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/56c15ecd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking (Maximum occupancy 1 adult) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Private bathroom - 205 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/3ffd6d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking (Maximum occupancy 1 adult) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Private bathroom - 226 sq ft - Sleeps 1 - 2 Large Twin Beds ### View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/b61ae19c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, Non Smoking (Maximum occupancy 2 adults) 8.2 Very good 21 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Private bathroom - 172 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/56c15ecd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking (Maximum occupancy 2 adults) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Private bathroom - 205 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/3ffd6d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking (Maximum occupancy 2 adults) 9.0 Wonderful 17 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Private bathroom - 226 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/b61ae19c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room, Non Smoking (Maximum occupancy 1 adult) 9.2 Wonderful 18 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Private bathroom - 172 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Single for 1 people - Non - Smoking / Residential style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/w1985h1125x0y0-540aac24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single for 1 people - Non - Smoking / Residential style ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Toilet with electronic bidet - 172 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Single for 2 people - Non - Smoking / Residential style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/w1985h1125x0y0-540aac24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single for 2 people - Non - Smoking / Residential style ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Toilet with electronic bidet - 172 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Twin for 1 people - Non - Smoking / Residential style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/b62fbcb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin for 1 people - Non - Smoking / Residential style ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Toilet with electronic bidet - 226 sq ft - Sleeps 1 - 2 Large Twin Beds ### View all photos for Twin for 2 people - Non - Smoking / Residential style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/b62fbcb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin for 2 people - Non - Smoking / Residential style ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Toilet with electronic bidet - Sleeps 2 - 2 Large Twin Beds ### View all photos for Deluxe Twin - Non - Smoking / Residential style ![Deluxe Twin - Non - Smoking / Residential style](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/2e58be0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin - Non - Smoking / Residential style 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Washer/dryer Blackout drapes/curtains Separate bathtub and shower Deep soaking bathtub - 344 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style ![Deluxe Twin for 5 people - Non - Smoking / Residential style](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/b3eab848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin for 5 people - Non - Smoking / Residential style ### Highlights Air conditioning Heating Free rollaway/extra beds Refrigerator Flat-screen TV Washer/dryer Blackout drapes/curtains Separate bathtub and shower - 344 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for Superior Twin Room Non smoking ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/887bfbed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room Non smoking 8.0 Very good 1 review - Sleeps 2 ### View all photos for Superior Double Room Non smoking ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/w645h440x15y0-27ab5be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Non smoking - Sleeps 2 ### View all photos for Superior Single Room Non Smoking ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/8a894d25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room Non Smoking 10.0 Exceptional 2 reviews - Sleeps 2 ### View all photos for Single - Non Smoking / Residential Style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/w655h440x0y0-176bfb5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single - Non Smoking / Residential Style - Sleeps 2 ### View all photos for Twin - Non Smoking / Residential Style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/w648h440x12y0-c0790657.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin - Non Smoking / Residential Style - Sleeps 2 ### View all photos for Deluxe Twin - Non Smoking / Residential Style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/69060342.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin - Non Smoking / Residential Style - Sleeps 4 ### View all photos for Deluxe Twin For 5 People - Non Smoking / Residential Style ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20300000/20291400/20291399/8bfcc630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin For 5 People - Non Smoking / Residential Style - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-JR-EAST-HOTEL-METS-SHIBUYA.h20291399.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-JR-EAST-HOTEL-METS-SHIBUYA.h20291399.Hotel-Information) ## About the area Located in Shibuya, a neighborhood in Tokyo, JR-East Hotel Mets Shibuya is in a shopping district. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Ueno Zoo. Check out an event or a game at National Stadium, and consider making time for Tokyo Disneyland®, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away. [Visit our Tokyo travel guide](https://www.expedia.ca/Tokyo.dx179900) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.65582%2C139.70404&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Gwjpf5nBCoUjznMPqFrodOpjFOA=) 3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002 ### What's nearby - Shibuya Sky \- 3 min walk \- 0.3 km - Shibuya Scramble Square \- 3 min walk \- 0.3 km - Cerulean Tower \- 6 min walk \- 0.5 km - Shibuya Crossing \- 6 min walk \- 0.6 km - Hachikō Memorial Statue \- 6 min walk \- 0.6 km ### Getting around - Shibuya Station - 1 min walk - Ebisu Station - 13 min walk - Haneda Airport (HND) - 41 min drive ### Restaurants - ‪小諸そば - ‬2 min walk - ‪カフェ・ベローチェ - ‬1 min walk - ‪LA COCORICO Shibuya - ‬1 min walk - ‪ドトールコーヒーショップ - ‬1 min walk - ‪水炊き・焼き鳥 とりいちず酒場 渋谷新南口店 - ‬1 min walk ## About this property ### JR-East Hotel Mets Shibuya Hotel near Shibuya Crossing JR-East Hotel Mets Shibuya provides laundry facilities and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - A 24-hour front desk, a front-desk safe, and a vending machine - Multilingual staff - Guest reviews give good marks for the proximity to public transit and overall condition Room features All 186 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Bathrooms with toilets with electronic bidets and hair dryers - Refrigerators, heating, and housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/5000000/4200000/4191300/4191215/8e2b0c3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tokyu Stay Shibuya Shin-minamiguchi Shibuya - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.8 Excellent 1,009 reviews CA $213 CA $235 total Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4191215&PinnedHotelID=4191215&HadPinnedHotel=true®ionId=-1&adults=2) ![Party Suite on the Top Floor - Non Smoking [MAX 6 Guests: 4 adults and 2 children (under 5 yrs old)](https://images.trvl-media.com/lodging/73000000/72550000/72546700/72546624/21704e37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### all day place shibuya Shibuya - Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 1,452 reviews CA $198 CA $218 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=72546624&PinnedHotelID=72546624&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/490000/486600/486569/508556ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibuya Excel Hotel Tokyu Shibuya - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,940 reviews CA $257 CA $320 total Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=486569&PinnedHotelID=486569&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46310000/46302200/46302111/0460a84b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### sequence MIYASHITA PARK Shibuya - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,169 reviews CA $202 CA $223 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=46302111&PinnedHotelID=46302111&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/107000000/106660000/106654000/106653982/3a723f8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### lyf Shibuya Tokyo Shibuya - Free WiFi - Restaurant - Air conditioning - Laundry 9.6 Exceptional 354 reviews CA $167 CA $202 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=106653982&PinnedHotelID=106653982&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2700000/2692100/2692097/7483a64d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tokyu Stay Shibuya Shibuya - Free WiFi - Air conditioning - Breakfast available - Business services 9.2 Wonderful 1,004 reviews CA $223 CA $247 total Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2692097&PinnedHotelID=2692097&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5400000/5394400/5394352/3e528eba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibuya Hotel En Shibuya - Free WiFi - Air conditioning - Laundry - Housekeeping 8.6 Excellent 1,000 reviews CA $156 CA $172 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=5394352&PinnedHotelID=5394352&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/6000000/5070000/5068300/5068211/04b4f0a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Premium Shibuya Jingumae Hot Spring Shibuya - Hot tub - Spa - Free WiFi - Restaurant 9.0 Wonderful 1,003 reviews CA $186 CA $209 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=5068211&PinnedHotelID=5068211&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2980000/2976200/2976143/40873951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shibuya Tobu Hotel Shibuya - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,005 reviews CA $172 CA $211 total Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2976143&PinnedHotelID=2976143&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/29000000/28860000/28858300/28858266/3faa5612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SHIBUYA STREAM HOTEL Shibuya - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,056 reviews CA $396 CA $488 total Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=28858266&PinnedHotelID=28858266&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Covered self parking on site (JPY 2,000 per night; includes in/out privileges) - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Housekeeping (on request) - Multilingual staff ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Slippers - Toilet paper - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Electrical adapters - Heating - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children - Covered self parking fee: JPY 2000 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as JR-EAST HOTEL METS JR-EAST METS SHIBUYA JR-EAST METS Jr East Mets Shibuya Tokyo JR-EAST HOTEL METS SHIBUYA Hotel JR-EAST HOTEL METS SHIBUYA Tokyo JR-EAST HOTEL METS SHIBUYA Hotel Tokyo ## Frequently asked questions ### Is JR-East Hotel Mets Shibuya pet-friendly? ### How much is parking? ### What time is check-in at JR-East Hotel Mets Shibuya? ### What time is check-out at JR-East Hotel Mets Shibuya? ### Where is JR-East Hotel Mets Shibuya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JR-East Hotel Mets Shibuya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 628 8 - Good 297 6 - Okay 52 4 - Poor 18 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### elaine Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities its a clean, perfectly located just out of the bustle of Shibuya. great locattion, great staff, clean rooms! ##### elaine Stayed 3 nights in Dec 2025 ### 8/10 Good #### Raquel Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was excellent, rooms clean, convenient laundry and amenities bar. Very affordable and close the Shibuya scramble and all others tourist attractions. ##### Raquel Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Ho Cheung Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities The front desk staff were welcoming, efficient, and very helpful. Their attentiveness made a strong impression, and I would certainly consider staying again. ##### Ho Cheung Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Margaret Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very Clean, Helpful and Friendly Staff and Great Location ##### Margaret Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ho Cheung Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities The front desk staff are professional, helpful, and courteous. Their attention to detail is exceptional, and I would gladly consider visiting again. ##### Ho Cheung Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Yik Lun Jan 9, 2026 Liked: Cleanliness, property conditions & facilities Room is clean, very close to metro station and central shibuya area. Have pajamas and self laundry ready. Too bad the room is a bit small ##### Yik Lun Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Mario Dec 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was nice and clean, staff was friendly and spoke English. Check-in and check-out were easy. Room was clean and big enough, perfect for a short stay and very close to Shibuya station which made it very convenient as a hub to go to different parts of Tokyo. ##### Mario Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Carleigh Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, nice bathrooms. We loved the breakfast buffet, the French toast was so yummy. The staff was kind and very helpful. ##### Carleigh Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Katherine Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed in a deluxe twin residential style room. It was small for 3 people but the beds were comfortable. The room came with a washer/dryer which was very convenient. The location is walking distance to restaurant and shopping, and the area was quiet. We will definitely stay here again. ##### Katherine Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Thomas M Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location near river, subway, shopping, and restaurants, but quiet and comfortable. ##### Thomas M Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Deng Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and staff are very friendly ##### Deng Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Windell Jun 24, 2025 Liked: Cleanliness, amenities Great location and stay ##### Windell Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Minnie Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was super clean and staff was super nice! It was convenient you can go straight to your floor without having to stop by the front desk floor. It was also close to the station. ##### Minnie Stayed 3 nights in Nov 2025 ### 8/10 Good #### Gema Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities “Small room but great stay!” The room was small, but very clean and had everything I needed. The amenities were great and the location made it super easy to get around Shibuya. Perfect spot if you’re looking for convenience and comfort in the city. ##### Gema Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Kenny Oct 18, 2025 Liked: Amenities The staff was amazing here, everyone was so helpful. This place is also super close to shibuya station and square, so everything was accessible. ##### Kenny Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Alex Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Laundry was convenient and easy to use, room was clean and tidy, exactly as depicted. Great location, near station and extremely friendly and helpful staff. ##### Alex Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Mehr Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Incredibly convenient location. You just exit Shibuya Station from New South Gate and follow signs to the hotel. The hotel was quiet and clean and had everything we needed for our stay. Staff are able to help arrange luggage forwarding to your next hotel for you. Will definitely stay here next time I visit and would recommend to everyone. ##### Mehr Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Benjamin Jan 13, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed my stay here. It is about 5-10 walk upon leaving the Yamanote Line by following the New South Gate exit. It was easily walkable following signs as well as lift options whilst I was dragging around 2 suitcases. The area hotel was nice and quiet and its about a 10 minute walk to reach the main Shibuya crossing. Staff were very friendly and helpful. One thing which could be improved is the breakfast options and variety and the room temperature, as it very cold with the air con on which would also make some of the food get cold fairly quickly. Other than that room was nice and spacious and would probably stay here again in the future. ##### Benjamin Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### Bryan Nov 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is very close to the shinbuya station. Its only a 10 min walk to scramble square. The location made it very convient to get on the subway and explore Tokyo ##### Bryan Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Francisco Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice and clean ##### Francisco Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Theresa Dec 2, 2025 Enjoyed our stay, good location and close to everything we wanted. We walked everywhere. Lots of good food options. There was some sticky residue on the desk that we cleaned off. Our ac vent was making a loud noise the first night but when we let the staff know, they fixed it right away. The hotel were very apologetic. The staff was all very nice, will be staying here again ##### Theresa Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mira Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping. ##### Mira Stayed 3 nights in Jun 2025 ### 8/10 Good #### Marlon Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and large for a Shibuya area Hotel. Price was fair. Check in was straight forward. Room was clean! Amenities bountiful albeit on the 4th floor lobby. Construction was set up on the exterior facade, but it wasn’t actively underway because it was New Year’s Eve. Bathroom area was well appointed. The hotel was super close to the famous shibuya crossing and all the shopping. It took a while to get the washer dryer going due to language barrier, but we eventually got it. Only thing was the 1 ply toilet paper even with the bidet/magic toilet. ##### Marlon Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Hope Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, literally connected to Shibuya Station and the Shibuya Sky building. Lots of restaurants and coffee within walking distance. Short walk to the Scramble and Hachikō Square. Easy to jump on the train or grab a taxi. Very helpful front desk staff, easy check-in and check-out process. Room was the largest we had in Japan, and was very quiet. Would definitely stay here again! ##### Hope Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Dana Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, it was clean, had a great location and a wonderful breakfast. ##### Dana Stayed 4 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Sotetsu Fresa Inn Higashi Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Sotetsu-Fresa-Inn-Higashi-Shinjuku.h2184775.Hotel-Information) > > [Tokyo Bay Shiomi Prince Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Bay-Shiomi-Prince-Hotel.h44877300.Hotel-Information) > > [Hotel Metropolitan Tokyo Ikebukuro](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Tokyo-Ikebukuro.h13386.Hotel-Information) > > [Hotel Metropolitan Edmont Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Edmont-Tokyo.h73232.Hotel-Information) > > [remm Tokyo Kyobashi](https://www.expedia.ca/Tokyo-Hotels-Remm-Tokyo-Kyobashi.h29086614.Hotel-Information) > > [Shinjuku Washington Hotel Main](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Washington-Hotel-Main.h48635.Hotel-Information) > > [Park Hyatt Tokyo](https://www.expedia.ca/Tokyo-Hotels-Park-Hyatt-Tokyo.h969939.Hotel-Information) > > [Hyatt Regency Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Regency-Tokyo.h18119.Hotel-Information) > > [Hilton Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hilton-Tokyo.h22597.Hotel-Information) > > [APA Hotel Shinjuku Gyoemmae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Gyoen-Mae.h8353858.Hotel-Information) > > [HOSHINOYA Tokyo](https://www.expedia.ca/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945.Hotel-Information) > > [Shinagawa Prince Hotel](https://www.expedia.ca/Tokyo-Hotels-Shinagawa-Prince-Hotel.h18997.Hotel-Information) > > [Millennium Mitsui Garden Hotel Tokyo/Ginza](https://www.expedia.ca/Tokyo-Hotels-Millennium-Mitsui-Garden-Hotel-Tokyo.h8378795.Hotel-Information) > > [Shinjuku Granbell Hotel](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Granbell-Hotel.h7737490.Hotel-Information) > > [Onsen Ryokan Yuen Shinjuku](https://www.expedia.ca/Tokyo-Hotels-ONSEN-RYOKAN-YUEN-SHINJUKU.h34146464.Hotel-Information) > > [Hotel Villa Fontaine Grand Tokyo - Shiodome](https://www.expedia.ca/Tokyo-Hotels-Hotel-Villa-Fontaine-Grand-Tokyo-Shiodome.h3004050.Hotel-Information) > > [APA Hotel & Resort Ryogoku Ekimae Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Resort-Ryogoku-Eki-Tower.h36831902.Hotel-Information) > > [Dormy Inn Akihabara Hot Spring](https://www.expedia.ca/Tokyo-Hotels-Dormy-Inn-Akihabara-Hot-Spring.h2532441.Hotel-Information) > > [HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel](https://www.expedia.ca/Tokyo-Hotels-Hotel-Groove-Shinjuku.h90097719.Hotel-Information) > > [Hotel Gracery Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481.Hotel-Information) > > [Grand Nikko Tokyo Daiba](https://www.expedia.ca/Tokyo-Hotels-Grand-Nikko-Tokyo-Daiba.h200300.Hotel-Information) > > [APA Hotel Shinjuku Kabukicho Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Kabukicho-Tower.h11598047.Hotel-Information) > > [HOTEL AMANEK Shinjuku-Kabukicho](https://www.expedia.ca/Tokyo-Hotels-Hotel-Amanek-Shinjuku-Kabukicho.h90095159.Hotel-Information) > > [Tokyu Stay Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Shinjuku.h9681860.Hotel-Information) > > [Mitsui Garden Hotel Ginza Premier](https://www.expedia.ca/Tokyo-Hotels-Mitsui-Garden-Hotel-Ginza-Premier.h25819.Hotel-Information) > > [The Royal Park Hotel Tokyo Haneda Airport Terminal 3](https://www.expedia.ca/Tokyo-Hotels-The-Royal-Park-Hotel-Tokyo-Haneda.h8080801.Hotel-Information) > > [THE KNOT TOKYO Shinjuku](https://www.expedia.ca/Tokyo-Hotels-THE-KNOT-TOKYO-Shinjuku.h1179444.Hotel-Information) > > [Tobu Hotel Levant Tokyo](https://www.expedia.ca/Tokyo-Hotels-Tobu-Hotel-Levant-Tokyo.h481277.Hotel-Information)