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Reviews of Hostel Waqwaq Tokyo Ueno Asakusa

2 out of 5
Hostel Waqwaq Tokyo Ueno Asakusa
2-20-2, Kitaueno, Taito-ku, Tokyo, Tokyo Prefecture

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 78 reviews" "
Rating 8 - Good. 26 out of 78 reviews" "
Rating 6 - Okay. 14 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 8 out of 78 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice. It has a small social area next to a small kitchen. Can say what that’s like as I never used it but it looked fine. The staff were nice and you get a small discount for the pizza shop you walk through to get to the hostel. I would however recommend to those in japan less than a month to get something other than pizza
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
You get what you pay for with this hostel. It would have been nice if there was storage for your bags by your bed, saves having to awkwardly move other peoples bags when you want to grab something. Surprisingly I was very impressed with the bathroom facilities, very clean and nice extras like the powder rooms.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The rooms were generally really clean but that changes when there a lot of customers since the rooms are very small.
Stayed 17 nights in Aug 2018

8/10 Good

Verified traveller

Very good at this price !!
It was good stay and friendly people out there and nice facilities. Recommend to solo backpackers !!
Stayed 1 night in Sep 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff
The staff is very nice. Toilet very clean and is 15 minutes walking from Ueno station.
Stayed 3 nights in Sep 2018

10/10 Excellent

Lp., Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel
Comfortable bed, quite room, helful staffs, lots of clean toilets and big shower rooms which enough for every one in the hostel. An air-condition in the whole building gives very good temperature, despite very hot climate in the summer. Not too far from train station.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Clean, convenient. Staff is friendly. Accessible to a few different train stations, and convenient to Narita airport
Stayed 1 night in May 2018
Response from Sato on Jun 27, 2018
Thank you for staying here and good review! Hope to see you again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Over crowd
Terrible inside, won’t back for sure.....too messy inside
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Surprised with room with 24 beds!
Didnt expect staying in a room with 24 beds. Booking website also very misleading, mixed up the photos of other type of rooms. The bed is worse than a capsule bed. Other than that is just ok.

6/10 Okay

Verified traveller

Disliked: Room comfort
A bit noisy
Bathrooms are excellent. Very clean and tidy all the time and I like the idea of having another room for hairdryers. The room was a bit tiny. Bed was too hard. They divided the rooms by thin wood boards. You could hear people speaking next door. Light will not be turned off as most hostel does and the curtain was not thick enough to block the light. It might caused some trouble with people got sleeping problem.
Stayed 5 nights in Mar 2018

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really nice. Everything was super clean. The showers were amazing!! I can’t think of anything I disliked... oh and the restaurant underneath was very good too..
Stayed 2 nights in Feb 2018
Response from Sato on Feb 17, 2018
Thank you for staying here! we are so happy to hear your comment. Hope to see you again :)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Oct 2020

6/10 Okay

Verified traveller

値段相応の安宿
ありきたりの安宿 値段相応。 ご時世のせいか長期の人が多いのかな。 出来れば他をおすすめするかな。
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

チェックイン時に人が居なくて専用の電話での対応のみだったので少し不安でした。サクッと気軽に寝るだけなら十分設備的には揃っていて便利だと思います！
Stayed 1 night in Jul 2020

2/10 Terrible

t.o, 東京

Business traveller
Disliked: Staff & service
二度と利用したくない。ただ寝泊まりするだけの場所に快適さなんて期待してないけど、予約決済だけして、いざ現地着いたら受付いませんでしたじゃ話しにならない。
Stayed 1 night in May 2020
Response from スタッフ on Jul 8, 2020
23時以降のチェックインは対応できかねます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入り口がわかりづらかったですが、全体的に快適でした。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眠れない
5階に宿泊しましたが、共用スペースで深夜まで外国人が大声で騒いでいて、全く眠れなかったです。宿泊ルームと共用スペースは別の階にして欲しい。
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Misato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

misato, 大阪

Liked: Staff & service, amenities, property conditions & facilities
何回も泊まらせてもらってます。 毎回、チェックイン時間を過ぎてしまうんですが。 体温して下さり有り難いです。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
何回か利用させてもらってます。 過ごしやすいので好きです。 チェックインの時間少し過ぎてしまったんですが、対応してもらえて良かったです。
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
特に不満はありませんが、レストランの奥にエレベーターがあり、入り方がわかりにくいです。
Stayed 1 night in Jan 2020

8/10 Good

misato, 大阪

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間を過ぎてしまったんですが、対応して頂けて、すごく嬉しかったです。 ありがとうございました。
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter a tout prix
Nous avons effectué un sejour de 4 nuits en chambre privative. L entrée s effectue par la pizzeria, l' acceuil se fait au premier. On nous rembourse les petits dejeuners qui ne sont plus servis, c est honnête. Notre chambre est au 5éme sur le palier. Le palier est aussi renommé salle a manger, équipé de quatre tables de jardin et de 8 chaises de jardin. Les lits superposés sont des lits d enfants avec barriere, une chaise totalement bancale et une petite table d appoint completent le mobilier. La chambre est poussiéreuse, pour ne pas dire sale, une demi-fenêtre l'eclaire jour et nuit. La cuisine est au 6éme : une plaque, deux casserolles et peu de vaisselle que nous avons préféré ne pas utiliser, un petit frigo l équipent. Les douches au 6ème sont propres. Nous avons passé un trés mauvais séjour, je deconseille totalement cet hôtel. L'hotel aurait changé de direction il y a peu et l ex-proprio aurait tout emporté avec lui... l aspirateur aussi !!! A Tokyo, pour un prix similaire les autres auberges offrent un service nettement que l on ne peut comparer. A éviter a tout prix.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
安いだけでサービスや清潔さを気にしないならいいと思います
チェックインの時のガタイの良い男性スタッフの適当さに呆れました。チェックアウトの時も同じ人でしたか、チェックアウトの際に手続きがいらないことを何も説明されませんでしたので一応チェックアウトの時間にフロントに行きましたが、その男性にめんどくさそうな態度で チェックアウトの手続きはいりません、とかなり無愛想に言われて最初から最後まで感じの悪いスタッフにあたりとても不愉快でした。流れ作業のような説明とめんどくさそうな態度は何なのでしょうか、とても不愉快でした、 また上段でしたが換気扇の埃がたまっていてとても汚かったです。安さにつられましたが安いだけでスタッフの対応も清潔さも何もありません
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
リーズナブルな宿
宿は清潔で快適でした。 早く到着したので荷物を預かってもらいたかったですが、フロントにスタッフさんがいない時間帯もあり、そのことについて表記していただけたらありがたかったです。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
ホステルとは
ホステルというものに初めて泊まったので他と比べてどうなのかは分かりませんが、4人部屋に泊まっているのに壁や二段ベットの下が筒抜けで喋ることさえできなかったのは残念でした。 トイレやシャワーについては清潔感があり良かったです。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Hiroe

Liked: Staff & service
値段なりでした。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
2段ベットの上段と天井が近過ぎます、天井が低いので仕方ないことなのですが… 壁面に絵が飾られたり、描かれていて良かったです。
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
真心評價
隔音不好，四人房是在陽台..但床很舒適，衛浴空間很乾淨。青旅工作人員很冷淡，空間很小，行李箱不好開。
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Ho Yin

Liked: Cleanliness
Disliked: Staff & service, room comfort
隔音差，冷氣不能自已調教，和上野站路程遠
Stayed 1 night in May 2019

10/10 Excellent

AKEMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

arisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安くてまあ快適。
壁が少し薄すぎて、隣の部屋の音が丸聞こえでしたが、それ以外は、とっても良いです。
Stayed 5 nights in May 2019

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo...
Tranquilo...
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でとても良かった。また必ず使いたい。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
シャワー、バスルーム、パウダールーム、トイレなどは新しい設備で清潔でよかった。ベッドリネンも清潔で、ベッドの頭部にコンセントがあるのもとてもいい。ただ、建物内部は古く、公共部の内装は荒んだ感じで、経験したことのない場末感（想像するならアジアのスラムの娼館か、お化け屋敷？）がある。スーペリアツインの部屋に置かれた肘掛け椅子は布が擦り切れ、座面からバネが飛び出しそうに歪んでいる。洋服は壁掛けのみ。空調機は廊下と共用で、その部分だけ天井から30センチほど壁が開いており、人が入って来れそうだった。部屋の隅に大きな綿ぼこりが転がっていた。スーペリアツイン二段ベッドの部屋に8,000円で泊まったが、外国の大学寮やホステル、星なしのペンションなど泊まってきた経験の中でも驚きの低品質。60〜70€あればヨーロッパ大都市でも三ッ星ホテルを探せる。せめて東京でも、清掃と家具のメンテナンスはしてほしい。ちなみに入谷駅にはコンビニも早朝営業の店も無く、かなり不便だと思われた。
Stayed 1 night in Apr 2019

6/10 Okay

SHIH

Disliked: Cleanliness, property conditions & facilities, room comfort
隔音非常差
Stayed 2 nights in Feb 2019

2/10 Terrible

san, ma, kr

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
너무 최악이었니다. 작고 더럽고 숨도 못쉬고 시끄럽고 말도 못하고 최악 절대로 숙박하시지 마시기를 바랍니다
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
還不錯
行李不方便之外，其他都還不錯
Stayed 9 nights in Feb 2019

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
여기 가지 마세요 후회합니다
우선숙소가 굉장히 좁고 불편합니다 침대나 옆방 소음도 않좋고요 심지어 한겨울철에 히터에서 찬바람이 나옵니다 로비에 2번이나 문의했는데 전혀 신경을 안쓰더군요 엘리베이터에는 이상한 ET인형을 가져다 놓아서 탈때마다 무섭게 느껴집니다 주변 고통도 매우 불편합니다 위치도 구석에 있어서 안좋고요 정수기나 그런 것도 전혀 없어 물도 사먹었습니다 전혀 추천하지 않습니다 후회하실 것 입니다 부디 가지 마세요
Stayed 3 nights in Jan 2019

2/10 Terrible

Julie

Disliked: Property conditions & facilities, room comfort
Terrible experience
totally not recommended!! with the same price you can find more better one than this. the room was so small that i can not even open my bag in the room. i have to open it in front of the elevator, that was the only option in the whole floor. no joking! and the facilities are sock! the picture that shows on the web did not saying the full story of it. It is way too beauty than it was.
Stayed 1 night in Jan 2019
Response from Sakaguchi on Feb 20, 2019
Thank you so much for staying here. And we are sorry for your stay. If you find something bad point, please tell manager, Sakaguchi. We will try to improve our facility.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めて利用したのですが…
お正月に１泊した。疲れていたし、近所に開いている店もないため夕御飯は、１階のレストランで食事した。食事はおいしかったが、値段のわりには量が少なかった。朝食付きだったため、朝もレストランを利用した。朝食もおいしかった。 部屋は６人部屋を家族５人で使用した。部屋は２段ベッドが３つ敷き詰められていて、他にくつろぎスペースが無かったのが残念だった。テレビもなかった。 シャワールームはキレイだった。バスタオルやドライヤー以外は貸し出しが無くて、もちろんシャンプーやコンディショナー、ボディーソープはあるが、体を洗うタオルや歯ブラシ(歯ブラシは100円で購入)、寝巻きなどは付いていなかった。
Stayed 1 night in Jan 2019
Response from 支配人 坂口 on Feb 20, 2019
この度はHOSTEL WAQWAQをご利用いただきありがとうございます。 お食事にご満足いただけましたでしょうか。 当施設はホテルよりも安価に泊まれるため、寝巻の貸し出しなど、出来かねるサービスもございますが、他の点でホテルよりもご満足いただけるよう尽力してまいります。 またのお越しをスタッフ一同お待ちしております。