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Flexstay Inn Shinagawa

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Flexstay Inn Shinagawa

Flexstay Inn Shinagawa

2.5 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSengakuji Temple2 min drive
  • Popular LocationHappoen Garden3 min drive
  • Popular LocationRainbow Bridge8 min drive
  • AirportTokyo (HND-Haneda)10 min drive

Choose dates to view prices

About this area


Located in Tokyo's Shinagawa neighborhood, Flexstay Inn Shinagawa is near a train station. Zepp Tokyo and Mori Art Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Imperial Palace and Yasukuni Shrine. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium, or consider Akihabara Electric Town for a night out.
Popular Location

What's nearby

  • Sengakuji Temple - 2 min drive
  • Happoen Garden - 3 min drive
  • Keio University - 3 min drive
  • Odaiba Kaihin Koen - 6 min drive
  • Rainbow Bridge - 8 min drive

Getting around

  • Kitashinagawa Station - 1 min walk
  • Sengakuji Station - 2 min drive
  • Narita Intl. Airport (NRT) - 52 min drive


  • Ramen Jiro Shinagawa — 5 min walk
  • Kura Sushi — 5 min walk
  • DOUTOR — 6 min walk
  • Salma Tikka & Biryani — 6 min walk
  • CAFFE VELOCE — 7 min walk

About this property

Flexstay Inn Shinagawa

Tokyo hotel in Shinagawa, near Tokyo Bay
Laundry facilities and free WiFi in public areas are available at this hotel. All 55 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and free wired Internet. TVs, coffee makers, and hair dryers are among the other amenities available to guests. Limited housekeeping is available.
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Televisions come with pay movies. Kitchenettes offer refrigerators and microwaves. Bathrooms include bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator


  • No elevators
  • Water dispenser

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer


  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator


  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties



Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Elevators are not available at this property.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide housekeeping service.

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Frequently asked questions

Rating 5 - Excellent. 65 out of 291 reviews
5 - Excellent 22%
Rating 4 - Good. 136 out of 291 reviews
4 - Good 47%
Rating 3 - Okay. 74 out of 291 reviews
3 - Okay 25%
Rating 2 - Poor. 14 out of 291 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 291 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price point. Staff is very nice and accommodating.
Stayed 12 nights in Apr 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here several times, fairly short dist from shinagawa station, all works, basic amenities, just nijon tv, but for the price..... nice stay for me...
Stayed 4 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Area was very clean, and you can enjoy the convenience and feel of a small residential area within walking distance (10-15 min) from Shinagawa station. Staff were very accommodating and allowed us check in at 1130AM, which gave my travel companion and I the rest of the day to sightsee and wander around the area. In terms of size, the room was exactly what you'd expect from a Japanese hotel. However, it included a small kitchenette and microwave. Very handy! Being nearly 6ft tall, I found using the bathroom to be quite comical, as there is *very* little room in between the bidet and wall. The shower and bathroom amenities were your standard fare. If you like soft pillows, comforters, and mattresses, then you will love their beds. I'd recently stayed a different hotel with a much harder bed, so this was like sleeping on a cloud. The room included two small closets to the left, where you can store your belongings and hang up jackets. Overall, I'm very pleased with my stay and intend to use Flex Stay again in the future.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy process and kind staff!
Worried that the hotel check in closed at 10pm. Advised hotel that we may be late as our plane landed at 7.30pm, we had to pick up a couple of things from the airport and being new to the country we may be a bit slow to pass through customs and navigate the train to hotel. Received an email containing info on keypad to get in after hours and to email them and that they would contact the night staff to help us if necessary. We arrived at 11.30pm. Someone was waiting for us to check in thank goodness! After a whole day of flying and transfers we really just wanted to rest. With a easy and friendly check in we were able to do just that.
Stayed 1 night in Jan 2020