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Reviews of APA Hotel Yamanote Otsuka Eki Tower

3 out of 5
APA Hotel Yamanote Otsuka Eki Tower
3-31-10, Minami Otsuka, Toshima, Tokyo, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 996 reviews" "
Rating 8 - Good. 351 out of 996 reviews" "
Rating 6 - Okay. 93 out of 996 reviews" "
Rating 4 - Poor. 25 out of 996 reviews" "
Rating 2 - Terrible. 9 out of 996 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Nice spas.
Stayed 2 nights in May 2024
Response from Receptionist / Abe on May 27, 2024
Thank you for staying at APA HOTEL 〈YAMANOTE OTSUKA EKI TOWER〉.Our hotel is highly convenient as it is located 3 minutes walk from JR Otsuka Station and within walking distance to Ikebukuro. The public bath has three types of bathtubs and is open from evening to late night and morning, so you can use it according to your preference.We look forward to see you again.

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and a well kept property, hotel Staff was always willing to assist. Helped make our stay in Tokyo an experience to remember.
Stayed 4 nights in May 2024
Response from Receptionist Neyama on May 24, 2024
Thank you for staying with us, APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time this trip I stayed here. Again, the staff was lovely, the room was small but nicely laid-out, the bathroom was a tad cramped, and I like the Otsuka eki area. There's a Lawsons and a Family Mart within a minute or so on either side of the hotel, and a 7-11 on the other side of the station, where there's also a Macdonalds with self-order and a Starbucks. And probably some actual Japanese places to eat, but I've yet to work up the nerve to go into those. (^^; I did buy a fan (the electric kind) from Picasso (a Don Quixote production, apparently) earlier today, if that's worth anything. That fan is currently plugged in (to USB-C) and is blowing at my face while I use my laptop in a capsule hotel...but we'll save that review for another review. *thumbs up*
Stayed 4 nights in May 2024
Response from Receptionist Neyama on May 24, 2024
Thank you for staying with us, APA Hotel Yamanote Otsuka Eki Tower.As you say, Otsuka Area has a lot of shops and restaurants, and many people have fun!!We are so happy to hear that you enjoyed your stay here!We are waiting for your next coming!

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 5 nights in May 2024
Response from Receptionist Takimoto on May 23, 2024
Thank you for using our hotel. We look forward to seeing you again if you have the opportunity.

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
The most convenient location, easy shopping around, luggage shipping service from the hotel to my next destination, staffs available 24 hours, and all my needs.
Stayed 5 nights in May 2024
Response from Receptionist Takimoto on May 21, 2024
Thank you for staying at our hotel. We are glad to hear that you were satisfied with your stay. We look forward to seeing you again if you have the opportunity.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were great and accommodating with support for English speakers. The rooms while small are entirely functional and have everything you need. The location is great. Three minute walk to the yamanote line. Would definitely stay again
Stayed 4 nights in May 2024
Response from Receptionist Takimoto on May 16, 2024
Thank you for staying at our hotel. We will continue to strive to provide a comfortable environment. We look forward to seeing you again if we have another opportunity.

10/10 Excellent

Adelina Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, rooms are small but they do have space under the bed to show luggage. Super clean and cozy.
Stayed 17 nights in Apr 2024
Response from Receptionist Takimoto on May 16, 2024
Thank you for staying at our hotel. We look forward to seeing you again if we have another opportunity.

8/10 Good

Natkrita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only around less than 5 mins walk from train station. Room is really tiny as usual in Japan.
Stayed 3 nights in Apr 2024
Response from フロント 滝本 on May 16, 2024
Thank you for staying at our hotel. We look forward to seeing you again if we have another opportunity.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly nice little room, considering how little I paid for it. (Emphasis on the "little," though.) If I had one complaint about the room, it's that I had a great view of the building next door -- and not much else -- from my window. (And they would have had a great view of me, if I hadn't kept the curtains drawn while I was there.)
Stayed 3 nights in May 2024
Response from Receptionist Takimoto on May 16, 2024
Thank you for staying at our hotel. We look forward to seeing you again if we have another opportunity.

10/10 Excellent

Joseph, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a beautiful neighborhood in tokyo
Stayed 2 nights in Feb 2024
Response from Receptionist Iryoda on May 11, 2024
Thank you very much for staying with us.We are very happy to receive your high evaluation.We hope you will visit our hotel again.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Receptionist Iryoda on May 11, 2024
Thank you very much for staying with us.We are very happy to receive your high evaluation.We hope you will visit our hotel again.

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2024
Response from Receptionist Takimoto on May 16, 2024
Thank you for staying at our hotel. We look forward to seeing you again if we have another opportunity.

10/10 Excellent

Ling Yin

Liked: Cleanliness, staff & service, property conditions & facilities
There’s a public hot spa which is very good. Also near to Lawson and Otsuka station, so it’s convenient.
Stayed 3 nights in Apr 2024
Response from Front desk Hotta on Apr 17, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. As our customers have said, our hotel is conveniently located 3 minutes walk from JR Otsuka Station and there are many restaurants around the station. In addition, our large public bath is used by many guests and is one of the attractions of our hotel. We are looking forward to the day when we can meet again.

10/10 Excellent

Duc, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and totally functional.
Stayed 3 nights in Apr 2024
Response from Front desk Hotta on Apr 17, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored to receive your compliments.We will continue to do our best to make many customers happy. We look forward to seeing you again.

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very accommodating staff.
Stayed 5 nights in Mar 2024
Response from Receptionist Neyama on Apr 13, 2024
Thank you for staying at APA Hotel Yamanote Otsuka Eki Tower.We are so happy to here that you satisfied with stay.We are waiting for your next coming!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many nice features of the area and hotel. In particular, I was very impressed with the integration of the network and tv with hotel info like housekeeping, check-out and other services. Dedicated wifi per room is both more secure and allows easy private smartphone casting... Well done!!
Response from Receptionist Neyama on Apr 13, 2024
Thank you for staying at APA Hotel Yamanote Otsuka Eki Tower.We are so happy to here that you satisfied with stay.We are waiting for your next coming!!

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self servic check in, great spa and clean rooms albeit quite small
Stayed 4 nights in Mar 2024
Response from フロント 滝本 on Apr 2, 2024
Thank you for staying at our hotel. We are glad to hear that you enjoyed your stay with us. I look forward to seeing you again if you have another chance.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from フロント 滝本 on Apr 2, 2024
Thank you for staying at our hotel. I look forward to seeing you again if you have another chance.

10/10 Excellent

Hanz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Mar 2024
Response from Receptionist Neyama on Mar 18, 2024
Thank you for your staying at APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. Very clean in a safe neighbourhood. Close to transit for us to travel throughout Tokyo and great that we were able to get to the hotel easy from the airport
Stayed 11 nights in Feb 2024
Response from Receptionist Neyama on Mar 18, 2024
Thank you for your staying at APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

10/10 Excellent

michiru

Stayed 1 night in Mar 2024
Response from Receptionist Neyama on Mar 28, 2024
Thank you for staying with us, APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

10/10 Excellent

Marleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an incredible value. I would stay here again in a heartbeat - I honestly didn't want to leave. It's my favorite APA Hotel I've stayed in. Great breakfast too!
Stayed 7 nights in Jan 2024
Response from Front desk Hotta on Feb 20, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored to receive so many compliments. Our breakfast has been highly praised by many of our guests, and we are very happy that you enjoyed our breakfast. We look forward to the day when we can see our customers again.

10/10 Excellent

Jennifer, bradford

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Nice onsen. Need more washing machines and dryers.
Stayed 3 nights in Feb 2024
Response from Front desk Hotta on Feb 16, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very happy that you were able to use the public bath at our hotel. The large public bath is one of our prides and is highly praised by many guests. We will continue to strive to make many customers happy. looking forward to seeing you coming again.

10/10 Excellent

Richard, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would stay again.
Stayed 9 nights in Feb 2024
Response from Front desk Hotta on Feb 14, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very happy that you had a comfortable stay with us. We look forward to seeing you again. Thank you very much for your valuable contribution.

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the APA. Any of them.
Highly HIGHLY recommend the APA chain of hotels. Phenomenal service, easy check in and out, so many to choose from, the hotel owner has written manifestos about Japanese excellence. This place was an easy transition into Japan culture.
Stayed 5 nights in Jan 2024
Response from Front desk Hotta on Feb 14, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored to receive your words of praise. If you have any questions, the front desk can also provide information on nearby restaurants and other nearby locations. We will continue to strive to provide services that satisfy many customers. We look forward to welcoming you back again soon.

10/10 Excellent

Jatupith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is new and clean. Public bath is available and helps a lot if you had a long tired day. Not far from Otsuka station.
Stayed 1 night in Feb 2024
Response from Receptionist Neyama on Feb 13, 2024
Thank you for your comments, APA Hotel Yamanote Otsuka Tower. We are so happy to hear that you enjoyed the stay here and Tokyo!!We are waiting for your next coming!!

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean.
Subway station is so close, like 5 mins walk, the area is surrounded by restaurants and cafes. Lawson convenient store 2 minutes walk. We decided on this place because we didn't want a very crowded or famous area and we loved it, night was so quiet, amazing view from the 20th floor, they have convenient laundry service, spa, great breakfast. Great service, very friendly. Check in and check out was very quick and easy. It was very easy to move around on the subway, we loved the location. There was only a minor inconvenience, when we checked in there was a dirty drink bottle probably from the previous occupants, other than that, very clean.
Stayed 5 nights in Feb 2024
Response from フロント Hotta on Feb 12, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very happy to receive so many words of praise. Our hotel is a 3-minute walk from JR Otsuka Station and within walking distance from Shin-Otsuka Subway Station, making it possible to access it from two lines. There are also many restaurants around the station, and a convenience store about 30 seconds walk from the hotel. We will continue to work hard to provide a comfortable stay for many customers. We are looking forward to the day when we can meet again.

10/10 Excellent

Ho Ching

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This APA location was great. Staffs were nice. Found a pubic hair on the unused pillow case. Terrified.
Stayed 6 nights in Dec 2023
Response from Receptionist Iryoda on Feb 6, 2024
Thank you for staying with us.We look forward to using you again.

10/10 Excellent

Chiemi

Liked: Cleanliness, amenities, property conditions & facilities
Hot springs on the top floor is always nice and very unique and fantastic service of APA hotel offers. It was nicely quiet even this hotel is in the center of Tokyo. The hotel supplies everything what we need in the room.
Stayed 4 nights in Jan 2024
Response from Hotta / Receptionist on Feb 5, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are glad that you had a comfortable stay. As our customers have said, our large communal bath has received favorable reviews from many customers and is something we are proud of. We will continue to work hard to ensure that our customers have a comfortable stay. We look forward to the day when we can see our customers again.

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from フロント 根山 on Jan 27, 2024
アパホテル〈山手大塚駅タワー〉をご利用いただきまして誠にありがとうございました。このような評価を頂けることができ、光栄です。またのご来館をお待ちしております。

10/10 Excellent

Severina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Receptionist Neyama on Jan 25, 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Jenny

Stayed 4 nights in Jan 2024
Response from Receptionist Neyama on Jan 25, 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

4/10 Poor

Joey

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Receptionist Neyama on Jan 25, 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and clean, being a few minutes walk from JR Yamanote Otsuka Station. The view was amazing, with efficient and helpful staff and well stocked rooms. Our room was small, which worked for us, though may be inconvenient for more than two people. Another downside was the central heating in the hotel, that meant our room was always very hot.
Stayed 5 nights in Jan 2024
Response from フロント 根山 on Jan 25, 2024
Thank you for staying with us, APA Hotel Yamanote Otsuka Eki Tower, and your comments. We are so glad to hear that our location is nice for you. We will looking forward to seeing you soon!!

4/10 Poor

Freddy Adrian Devora

Disliked: Staff & service
Stayed 13 nights in Dec 2023
Response from Receptionist Neyama on Jan 25, 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Wing Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Receptionist Neyama on Jan 25, 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from フロント 山内 on Jan 3, 2024
この度はアパホテル〈山手大塚駅タワー〉にご宿泊いただきまして誠にありがとうございます。ご滞在中はご満足いただけたようでスタッフ一同大変うれしく存じます。お客様にいただきました評価に恥じぬよう精進してまいります。この度はお忙しい中ご投稿いただきまして誠にありがとうございます。

10/10 Excellent

Shunli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is very convenient. Just 4min walk from Ptsuka station. There is a Lawson about 2min from the hotel. There are many food options within a short walking distant too. The only downside is the hotel room walls are very thin. They need to improve their sound proofing.
Stayed 9 nights in Dec 2023
Response from Miyamoto/Receptionist on Jan 6, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.I'm glad that you had a comfortable stay.Our hotel is located a 3-minute walk from JR Otsuka Station, and there are several convenience stores in the surrounding area, making it popular with many customers.We apologize for any inconvenience caused regarding the soundproofing.We will utilize this knowledge in future hotel development.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
1st trip to Japan
The room was very small more like a cruise inside cabin. But it was very clean, laundry available on property, microwave, ice maker, japans community spa. Note: amenities are on different floors so it was a little inconvenient and ice machine dispenses one little cup at a time. If your tall 6' +, be ready to bend down when you shower. The hotel is close to rail station and eateries. Within 30 mins to many places of interest.
Stayed 4 nights in Dec 2023
Response from Miyamoto/Receptionist on Jan 6, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.Our hotel is located a 3-minute walk from JR Otsuka Station, making it easy to reach many sightseeing spots.By designing the guest rooms to be compact, we have been able to reduce carbon dioxide emissions per room to one-third. There is also a storage space under the bed, so please make use of it.Our hotel also has a large public bath, ice machine, and laundry on the 20th floor. We apologize for the inconvenience and appreciate your understanding as customers on other floors will need to move to another floor.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.

6/10 Okay

Ka Chun

Stayed 5 nights in Dec 2023
Response from Yamauchi/Receptionist on Jan 4, 2024
Thank you for staying with our hotel and your kind review.We hope you have chance to stay our hotel again.Thank you.

8/10 Good

Nadia

Stayed 6 nights in Jun 2023
Response from Re on Jan 25, 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Lalinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay..will return
Nice hotel, good and convenient location, room was clean and had everything we needed, elevators were fast,p got to enjoy the spa only a couple times since it seemed to always be busy. The only bad part is that the room can only have heater on and no ac in the winter time and since the temperature was not that cold it was very hot and stuffy even when the heater was not on, good thing we can cracked window for some fresh air.
Stayed 9 nights in Dec 2023
Response from Yamauchi/Receptionist on Dec 23, 2023
Thank you very much for staying at our hotel.We are very happy to hear that you were satisfied with your stay.We are sorry that the air conditioning did not meet your expectations.We do operate the heating system during the winter season. We appreciate your understanding.As you said, the windows can be opened, so please use that option.Thank you very much for taking the time to write us.We look forward to welcoming you again.

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely features
Loved the cleanliness and modern features. Loved the spa as well. Room was a bit small tho but overall a very good hotel
Stayed 4 nights in Dec 2023
Response from Front desk Fukai on Dec 11, 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.Our hotel is located a 3-minute walk from the south exit of JR Otsuka Station, and is in an excellent location from Otsuka Station in terms of transportation.As you mentioned, there is a large public bath on the 20th floor of our hotel.We also have a pot bath and an open-air bath, which are highly rated by everyone.We are very happy to hear that you were satisfied with your stay.All of our staff will do their best to ensure that you stay with us again and again.Thank you very much for taking your valuable time to post this comment.We look forward to seeing you again.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Located a few minute walk from the JR Yamanote line. A lot of shops, restaurants and convenience stores nearby. Great to have laundry facilities. Four washers and four driers. Can get busy at night. Hotel staff were very accommodating and helped us call a taxi to the airport.
Stayed 11 nights in Nov 2023
Response from Receptionist Fukai on Dec 11, 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.We are committed to high quality, high functionality, and environmental friendliness, and we are very happy to see that our customers are satisfied with our products. Our hotel is located a 3-minute walk from the south exit of JR Otsuka Station, and is in an excellent location from Otsuka Station in terms of transportation. There are many restaurants in the surrounding area.We are also very honored to read your compliments regarding our staff. All of our staff will do their best to ensure that you stay with us again and again.Thank you very much for taking your valuable time to post this comment.We look forward to seeing you again.

10/10 Excellent

Arieann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel, we had a standard room as all the twins taken. This hotel is fantastic, really clean, super convenient, well appointed. The room is extremely small, but we both stayed in there for 10 days and were quite comfortable except you do have to take turns getting ready as there is not room for 2 people to do that at once. One thing to note is there is no irons in the rooms we ended up steaming our clothes everyday by cranking the shower to max hotness and hanging the clothes in the bathroom which actually worked really well, just a heads up. We will absolutely be staying here again
Stayed 9 nights in Nov 2023
Response from front Takimoto on Dec 3, 2023
Thank you very much for staying at our hotel.We are very happy to hear that you enjoyed your stay with us and that you were satisfied with it. Additionally, you can rent an iron at the front desk. The size of the room is compact for environmental reasons. I hope you understand.We look forward to seeing you again if we have another opportunity.

6/10 Okay

Kayoko

Stayed 3 nights in Nov 2023
Response from フロント 山内 on Dec 23, 2023
この度はアパホテル〈山手大塚駅タワー〉にご宿泊いただきまして誠にありがとうございました。ご滞在中はご満足いただけましたでしょうか。また是非当館をご利用くださいませ。お客様の貴重なお時間を頂戴しましてのご投稿誠にありがとうございました。

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in an easy to reach place.
Stayed 3 nights in Nov 2023
Response from receptionist Fukai on Nov 28, 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.We hope you enjoyed your stay with us.It would be great if you were satisfied with your stay.So that we can continue to provide better serviceThank you very much for taking your valuable time to post this comment.We look forward to seeing you again.

10/10 Excellent

Joanna Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice in this hotel during my Japan trip this year. First with my friend, then second on my own. The room I booked was perfect for 1 person. Spacious (for Japan standard). Very convenient to Otsuka Station and staff were very helpful. Will definitely stay here again.
Response from Front desk Hotta on Feb 12, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. As the customer said, it is located 3 minutes walk from JR Otsuka Station, and there are many restaurants around the station. We will continue to work hard to provide customer service that will please as many customers as possible.We look forward to seeing you again.

10/10 Excellent

Joanna Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay here. Walking distance to the Otsuka Station, area is safe, quiet and lots of restaurants around it. Onsen was a great addition too. They provide towels, amenities and kimono everyday and cleans the room every 3rd day. Staff was helpful. Will stay here again.
Response from Front desk Hotta on Feb 12, 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored that you chose our hotel from among the many hotels available.We are glad to hear that you were able to enjoy your stay in our large public bath.We will do our best to provide more comfort to our customers.Thank you very much for your valuable feedback.

10/10 Excellent

Hoe Kuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern business Hotel
A fairly new and clean hotel with public bath. Room is compact, but under the bed space is good thus allowing luggages to be stored under it. It is near the station but away from the busy side of the station.
Stayed 1 night in Nov 2023
Response from Receptionist Fujita on Nov 17, 2023
Thank you very much for staying at APA Hotel YAMANOTE OTSUKA EKI TOWER. We are very pleased to hear that you were satisfied with your stay with us. We also appreciate your kind words of praise regarding the cleaning and under-bed storage. On the other hand, the hotel is a bit far from the downtown area, and we apologize for any inconvenience this may have caused you. We hope you will visit us again when you come back to Tokyo. We look forward to welcoming you again. Thank you very much for taking time out of your precious time to write a review of our hotel.