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Reviews of Comfort Inn Timmins

2.5 out of 5
Comfort Inn Timmins
939 Algonquin Blvd E, Timmins, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 408 reviews" "
Rating 8 - Good. 170 out of 408 reviews" "
Rating 6 - Okay. 64 out of 408 reviews" "
Rating 4 - Poor. 30 out of 408 reviews" "
Rating 2 - Terrible. 15 out of 408 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Liked: Staff & service
I had booked a ground floor room but ended up with a 2nd floor . The building is showing it’s age, the lobby stair carpet were very tattered. Went down to breakfast to find the dining area packed. No place to sit. There was a toaster, waffle maker & brewed coffee. There was hot food, well warmish, scrambled eggs, tatter tots and small breakfast sausages. The coffee was weak and they had freakishly small cups. The room was clean, there was a small fridge, microwave, small coffee maker and a big tv with a good selection of channels. It served its purpose giving me a comfortable place to sleep for the 2 nights I was in Timmins. Though probably won’t stay here again.
Stayed 2 nights in Apr 2024
Response from Tiffany T on Apr 25, 2024
Hi Judith,Thank you for your review. I just checked our system to look at your room type reservation. You were actually upgraded from a double bed to a Queen bed room. But, your reservation did not come through as a ground floor reservation. My apologies for that inconvenience. I appreciate your honest detailed review about our hot breakfast, cleanliness, amenities and location. I do hope we are able to have you visit again. Take care.

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well cared for. We know what to expect with regard to breakfast facilities, however, at this establishment, the dining room opened at 6:00 am, and at 6:10 it was basically cleaned out. We didn’t talk to the attendant, who seemed busy and decided to hit the road. The ice machine was locked in a small room with the laundry machines. A minor inconvenience. Overall, other than a dangerous entrance and exit to the highway, it’s a pretty good place to stay in Timmins.
Stayed 1 night in Apr 2024
Response from Tiffany T on Apr 15, 2024
Hi Ken,Thank you for your review! We look forward to welcoming you again soon!Take care

4/10 Poor

Martin

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tiffany T on Apr 15, 2024
thank you for your time

6/10 Okay

dave

Business traveller
Liked: Staff & service
It was fine, just don't expect much. Staff were great.
Stayed 2 nights in Apr 2024
Response from Tiffany T on Apr 25, 2024
Thank you for providing your feedback. We do have great staff!

8/10 Good

Hannah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, well kept, staff were lovely and was a very seamless check in and check out options. Breakfast options were great, parking super easily accessible. Would absolutely recommend especially for the price.
Stayed 1 night in Mar 2024
Response from Tiffany T on Apr 15, 2024
Hi Hannah,Happy to hear that your would recommend us to your friends and family! We hope to welcome you again soon!Take Care

2/10 Terrible

shelley

Terrible. Booked a ground floor because of patio doors and they wnt open. Asked for another room and was told since we book through Expedia they could not help us.
Stayed 1 night in Mar 2024
Response from Tiffany T on Mar 6, 2024
Hi Shelly,I would like to apologize for your inconvenience and misunderstanding. We could not move you to another room as we did not have your room type available. I understand that our maintenance technician did come in after hours to work on your door and was able to make it run properly. Again, my apologies. I do hope that you will visit us again. Take Care.

6/10 Okay

Normand

Stayed 1 night in Feb 2024
Response from Tiffany T on Apr 15, 2024
Thank you for providing your rating.

8/10 Good

Anthony

Stayed 1 night in Feb 2024
Response from Tiffany T on Apr 15, 2024
Thanks for the great rating!

8/10 Good

Kristiana

Stayed 2 nights in Jan 2024
Response from Tiffany T on Mar 6, 2024
Thank you for your rating!

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient as we were visiting family close by
Stayed 1 night in Dec 2023
Response from Tiffany T on Jan 24, 2024
Hi Kelsey,I'm thrilled you found our location convenient! We are located by many amenities. We hope to welcome you back soon! Take care.

8/10 Good

MARK

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Tiffany T on Jan 24, 2024
Thank you for providing your rating. Take care.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , great hot breakfast , great staff , and even pet friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Stayed 1 night in Nov 2023
Response from Tiffany T on Jan 24, 2024
Thank you for the great rating! We hope to see you during your next stay in Timmins

8/10 Good

Anouck

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Richard

Stayed 1 night in Oct 2023

4/10 Poor

Simone

Stayed 2 nights in Oct 2023

8/10 Good

Denise

Stayed 2 nights in Sep 2023
Response from Tiffany T on Oct 10, 2023
thank you for your review

8/10 Good

Yvette, Brockville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Inn is good, I was disappointed the other people staying there as they were noisy through the first night, The following night was fine.
Stayed 2 nights in Aug 2023
Response from Tiffany T on Sep 5, 2023
Hi Yvette,It is unfortunate that other guests disrespected our noise policy. I am happy to hear your second night was better. Thank you for your review. We hope to welcome you again soon.

8/10 Good

VALERIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides hearing the people leaving and coming in the building it was okay. I personally did not feel safe.
Stayed 2 nights in Aug 2023
Response from Tiffany T on Oct 10, 2023
Hello,All entrances require key card access. We are a very busy hotel so we do have a lot of guests that come and go. I do apologize that you felt uncomfortable. Take care,

10/10 Excellent

Mary

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay
We’ve stayed at this hotel previously and really enjoy the staff, location & ease of service. We did advise Staff that we found a dirty towel hanging in the back of our bathroom door which gives the impression the room was quickly cleaned. Otherwise everything else was good. Will stay here again.
Stayed 1 night in Aug 2023
Response from Tiffany T on Sep 5, 2023
Thank you for your review. My apologies for the housekeeping mishap. The team will be much more careful in the future. Take Care

6/10 Okay

Jeannette

Stayed 1 night in Aug 2023
Response from Tiffany T on Aug 16, 2023
Thank you for taking the time to provide your rating.

8/10 Good

Andree

Stayed 1 night in Jul 2023
Response from Tiffany T on Aug 16, 2023
Thank you for taking the time to provide your rating.

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel crappy city
Hotel was really good from the start checkin was pleasant room nice, included breakfast was great. Only draw back was my truck was broken into during the night. This had nothing to do with the hotel, i travel to Timmins often i am from there, the city is a disgrace. I will stay at this Comfort Inn again but only when i need to come to Timmins staff really try hard hotel is great
Stayed 3 nights in Jun 2023
Response from Tiffany T on Jul 13, 2023
Dear Dan,Thank you for your review. It is unfortunate that your vehicle was broken into. I urge you to contact the Timmins Police to report the theft. Thank you for your kind words about our team. Our aim is to provide a great stay for all of our guests.Take care and hope to see you soon.

6/10 Okay

Verified traveller

Business traveller
ok
Stayed 1 night in Jun 2023
Response from Tiffany T on Jun 26, 2023
thank you for taking the time to provide a rating

8/10 Good

Ralph

Liked: Staff & service
Response from Tiffany T on Jun 1, 2023
thank you

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to turn in to or out to the highway in rush hour
Stayed 1 night in May 2023
Response from Tiffany T on May 31, 2023
thanks for your review

10/10 Excellent

Mario

Stayed 3 nights in May 2023
Response from TiffanyT on May 31, 2023
thank you

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, safe environment, clean... What was the reason for the MAT charges on my Bill???
Stayed 2 nights in May 2023
Response from Tiffany T on May 31, 2023
Thank you for your comments.The MAT is our Municipal Accommodations Tax charged by the City of Timmins to all hotel guests. It's mandatory unfortunately. Take care, hope to have you back

6/10 Okay

Carol

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the comfort in this is actually our 3 rd night staying at different comfort inns but the one in Timmons when we came out in morning all our straps were cut off our bag on top of our car other than that it was great and so were the staff thank you
Stayed 1 night in Apr 2023
Response from Tiffany T on May 31, 2023
Dear Carol,Thank you for your review. I appreciate you relaying your experience. Timmins Police were made aware of what happened with your vehicle.Thanks again for your review. We hope to welcome you again.

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2023
Response from Tiffany T on May 31, 2023
Thank you.

6/10 Okay

Crystal

Travelled with family
Liked: Property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from Tiffany T on May 31, 2023
Thank you.

6/10 Okay

molu

Stayed 1 night in Apr 2023
Response from Tiffany T on May 31, 2023
thank you

10/10 Excellent

Sergey

Stayed 2 nights in Apr 2023
Response from Tiffany T on May 31, 2023
Thank you.

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations.
Stayed 1 night in Apr 2023
Response from Tiffany T on May 31, 2023
thank you

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive to our needs
Stayed 1 night in Apr 2023
Response from Tiffany T on May 31, 2023
Thank you

8/10 Good

Michelle

Stayed 3 nights in Mar 2023

10/10 Excellent

Serena

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. They're all easy going and didnt even hesitate when I showed up with my dog. I usually warn the hotel in advance but this was last minute. Everyone I met was chatty and enthusiastic. They answered any questions I had and respected our privacy. Overall, incredible stay with wonderful staff, convenient parking and hotel location, pet friendly and spotless rooms.
Stayed 4 nights in Mar 2023

8/10 Good

Mark

Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Stayed 1 night in Mar 2023

4/10 Poor

Lise

Stayed 1 night in Mar 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, friendly staff
Stayed 1 night in Feb 2023

6/10 Okay

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room didn't have an alarm clock, asked for one to no avail, I needed to be up at 5 am for medical appointment. Front desk assured me that I would receive a wake up call at that time, however, I did not.
Stayed 1 night in Feb 2023

6/10 Okay

Moses

Stayed 3 nights in Feb 2023

10/10 Excellent

Caroline

Stayed 2 nights in Feb 2023

8/10 Good

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Feb 2023

10/10 Excellent

Claudette

Stayed 1 night in Jan 2023

4/10 Poor

Edward

Travelled with partner
Disliked: Amenities, property conditions & facilities
WE'VE STAYED THERE OVER THE YEARS--NOW THE HOTEL NEEDS A FACE-LIFT ALL ROUND--IT LOOKS TIRED & OLD--RUN DOWN
Response from Tiffany T on Dec 19, 2022
Hi Edward,My apologies that your stay did not live up to your expectations. We aim to provide our guests with the best possible stay. I do hope that you will return and allow us another chance. Take Care.

8/10 Good

Ray

Stayed 1 night in Dec 2022
Response from Tiffany T on Dec 19, 2022
Always a pleasure to have you stay with us!. Take Care!