"Lovely room and easy check in. Some people struggle with the auto check in but if you do the email instructions the day before it’s easy. Shower was amazing and loved the little extras in the room! Air con worked too (first time on the Camino!)"
"The company servicing the location were extremely unhelpful and rude. The automated system that was used was unhelpful. The manger that took care of the property Gabriel was very helpful and took care of our problem. we had to wait until he was available at the location which took 2 hours that we waisted. They really need to have somebody at the location to help."
"This is a roadside hotel attached to a restaurant with some nice areas to sit and relax. The owner and staff were super friendly, and the rooms were nice and clean. There was no air conditioning, but they provided two fans that did the job.
We spent most of our time visiting Pamplona and Vitoria, so we mainly used the hotel as a place to sleep. Overall, we had a very good experience at Aritzalko. Recommended!"
"Zeer behulpzame eigenaresse. Ik had zelf een foutje gemaakt bij de boeking, maar zij heeft meer gedaan dan ik had durven hopen. Heel flexibel, meedenkend en super service gericht.
De kamers zelf zijn gewoon prima. Het restaurant zat behoorlijk vol, ook met allerlei mensen uit de buurt. Ontbijt was keurig verzorgd."
"We booked and paid for the property in November. We had specifically booked in Haro in order to walk around the wineries and bars in June at then of a few days in Pamplona.The appartment had been let out to someone else by the owner and we were only told when we arrived in Haro. We were given an alternative property which was 10 minutes drive away. This was not suitable for us and represented a waste of our time and effort."
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