Dear Diana,Thank you for such a positive review.We do our best to ensure that guests feel welcome and it is very rewarding to know that you appreciated the high standards we strive to uphold.It would be our pleasure to have you return on another occasion. Very best wishes,Bastian Mantey, General Manager

Dear Laurie, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our service to be great. Our staff strive to provide a memorable experience and your acknowledgement is truly appreciated.We regret to hear your dining experience did not meet your expectations in terms of variety and pricing. Our restaurant aims to offer a selection that reflects our F&B heritage, while providing dishes that cater to diverse preferences. We'll certainly take your comments into consideration as we continuously seek to improve our dining offerings.Regarding the room temperature, we apologize for any discomfort you experienced. Our rooms are equipped with individually controlled air conditioning and extra fans upon request, to ensure a comfortable environment for our guests. We are sorry to hear that these measures did not suffice during your stay. We also note your concerns about the overall condition of the hotel and would like to mention that we take great pride in our establishment, continuously working to maintain and enhance our premises.Lastly, we are pleased to learn that the cleanliness of your room was satisfactory, as we hold ourselves to high standards of cleanliness and guest comfort.Bastian Mantey, General Manager

Dear Jessica, We would like to thank you for this review about your recent experience in our hotel.We are thrilled to know that you found our shuttle service to be great, ensuring a seamless connection between the airport and our hotel for your convenience.However, we regret to hear that the temperature in your room was not to your comfort. While our rooms are equipped with individually controlled air conditioning and extra fans upon request, we apologize for any discomfort you experienced. Please rest assured that our team is always on hand to assist with any in-room amenities to enhance the comfort of your stay.The entire team at Mövenpick Hotel Zurich Airport takes great pride in providing a welcoming and enjoyable experience for all our guests, and we are glad that the positive aspects of your visit left a good impression.We hope to welcome you back. Best wishes,Bastian Mantey, General Manager

Dear Georgia,Thank you for such a positive review.We are delighted to hear that you found our staff to be very helpful and our service to be exemplary. Our team strives to ensure a pleasant and comfortable experience for all our guests.While we understand that aspects of our hotel's condition did not meet your expectations, we are continuously working to enhance our facilities, ensuring they live up to the high standards our guests expect and deserve. Please rest assured that we take your comments seriously as part of our commitment to providing a memorable experience.We are also pleased that the cleanliness of your room and the amenities provided contributed to a satisfying stay. It is our pleasure to offer a welcoming atmosphere where every detail is looked after with care.Bastian Mantey, General Manager

Dear Guest, Thank you for this great review.It is delightful to hear that our proximity to the airport and complimentary shuttle service added convenience to your travel plans, ensuring a stress-free connection to your flight.We take pride in our staff's commitment to service excellence, and it is heartwarming to know that Jasmin at the front desk made a wonderful impression on you.While we received your positive remarks with appreciation, we noticed your neutrality on aspects such as room cleanliness and hotel condition. Rest assured, our team is devoted to maintaining a pristine environment and continuously looking into ways to enhance the overall guest experience.Your satisfaction is our priority, and it is gratifying to know that the efforts of our team contributed positively to your experience.We look forward to welcoming you back soon. Kind regards,Bastian Mantey, General Manager

Dear James,Thank you for such a great review.It brings us great joy to know that our commitment to maintaining the highest standards of cleanliness and condition has been reflected during your visit. Our team strives to provide impeccable service and it is rewarding to see these efforts appreciated. We are also pleased that our room amenities contributed to a comfortable and enjoyable experience.Should your travels bring you back to the vicinity, the entire team at Mövenpick Hotel Zurich Airport would be honored to welcome you once more.We look forward to a return visit from you in the future.Best wishes,Bastian Mantey, General Manager

Cher Karim,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis d'apprendre que la propreté de nos chambres a répondu à vos attentes et que vous avez apprécié l'état général de notre hôtel ainsi que la qualité de service offerte.Au Mövenpick Hotel Zurich Airport, nous nous engageons à fournir une expérience exceptionnelle à chacun de nos clients et vos commentaires élogieux nous encouragent à maintenir nos standards élevés.Nous nous réjouissons de la perspective de vous accueillir de nouveau pour une autre expérience mémorable.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Bastian Mantey, Directeur général

Dear Elaine,Thank you for such a positive review.It is heartening to know that you found our rooms to be spacious and well-maintained, which is a testament to our dedicated housekeeping team. We take great pride in providing a clean and comfortable environment for our guests. Furthermore, the friendliness of our staff is something we are very proud of, and we are pleased to see it contributed positively to your experience. Our team's commitment to service is unwavering, and your commendation is a wonderful affirmation of their efforts. Thank you for acknowledging our convenient location, which we believe is perfect for guests with early flights or those looking to explore Zurich without the hassle of a long commute. Rest assured, our attention to detail in the amenities we offer is aimed at creating an experience that feels like a home away from home. We are thrilled to know that we succeeded in making your stay enjoyable.Bastian Mantey, General Manager

Sehr geehrter Michael,danke für den positiven Erfahrungsbericht zu unserem Hotel.Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Bastian Mantey, Hoteldirektor

Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Bastian Mantey, Hoteldirektor

Dear Joseph,Thank you for taking the time to review your stay.While we are pleased to hear that some aspects of our service met your expectations, it is with regret that we learn of your dissatisfaction with the air conditioning and temperature in your room. We understand that comfort is paramount, and although our rooms are equipped with individually controlled air conditioning and extra fans upon request, we are sorry to hear that these measures did not suffice on this occasion.We also note your comments on the consumables provided in the room and thank you for bringing this to our attention. Please be assured that we are committed to ensuring our guests have a pleasant stay, and while our policy includes a set number of consumable items replenished daily, we are always happy to provide additional amenities upon request.We appreciate your thoughts on the overall room cleanliness and hotel condition and we continuously strive to maintain high standards. Service is a cornerstone of our hotel's philosophy and we are encouraged that you found this aspect to be satisfactory. Our team is dedicated to providing a welcoming and helpful environment for all our guests.Your feedback is invaluable to us and we are earnest in our desire to deliver a more enjoyable experience to all our guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Bastian Mantey, General Manager

Dear Oxana, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found our service to be excellent and that the overall condition of our hotel met your expectations.However, we regret to hear about the discomfort caused by the room temperature and the air conditioning unit during your stay. We understand the importance of a restful night's sleep and are sorry for any inconvenience this may have caused. Please rest assured that we do have individually controlled air conditioning in our rooms and extra fans available upon request for added comfort. We also offer rooms on higher floors which tend to be quieter, ensuring our guests have a more tranquil environment.We also take note of your ratings regarding room cleanliness and amenities. Our team strives to provide immaculate accommodations and comprehensive amenities, and we continue to focus on delivering an exemplary experience for all our guests. Your comfort and satisfaction are of utmost importance to us.We hope to welcome you back. Best wishes,Bastian Mantey, General Manager

Dear Ivona,Thank you for such a positive review of your stay.It brings us immense pleasure to learn that our team's efforts to accommodate your travel needs, particularly with your two dogs, were well received and contributed to your comfortable stay. Our commitment to cleanliness and providing well-appointed rooms is a priority, and we are glad that you appreciated the room's amenities, including the fridge, kettle, and coffee supplies.We regret to hear, however, that your dining experience did not meet expectations due to the unavailability of the barbecued steaks. Please rest assured that our culinary team strives to offer a diverse and satisfying menu, and we are continually enhancing our dining options to delight our guests.We are also pleased to know that the hotel's surroundings met your approval, offering convenience with nearby grocery stores and restaurants, as well as green spaces for your dogs to enjoy. This aligns perfectly with our aim to provide a holistic experience, not just within the hotel but in the local area as well.We hope that you will visit us again in the future. Kind regards,Bastian Mantey, General Manager

Dear Ozzie,Thank you for such a positive review of your stay with us.We are delighted to hear that our complimentary airport shuttle added convenience to your travel plans. It's gratifying to know that you appreciated the condition of our hotel and the amenities provided in your room.Our team is committed to delivering excellent service, and your acknowledgment serves as a wonderful encouragement to us all.We are continually striving to ensure our guests have a comfortable and enjoyable stay, and positive feedback like yours is a testament to our efforts.We look forward to welcoming you back. Best wishes,Bastian Mantey, General Manager

Dear Jaime,Thank you for taking the time to share your opinion with us regarding your stay.We are pleased to hear that you found our service to be satisfactory and appreciate your recognition of our team's efforts to provide a comfortable experience.However, we regret that certain aspects of our hotel did not meet your expectations. While our building may have a classic design, we ensure that our facilities are well-maintained and our rooms comfortably equipped with modern amenities, including individual air conditioning controls and free high-speed internet access. We understand the importance of a restful night, especially before a flight, and offer rooms designed to optimize your relaxation, such as our SLEEP Queen rooms with soundproofing and blackout curtains.We are delighted that you found our location convenient and the complimentary airport shuttle service beneficial for your travel needs. The proximity to the airport and the shuttle service are indeed among the most appreciated features by our guests.Bastian Mantey, General Manager

Dear Guest,Thank you for sharing such positive feedback following your stay with us.We are delighted to hear that you found our hotel highly accessible and that our front desk staff made a lasting impression with their courteous service. It's rewarding to know that the cleanliness of your room met your expectations and that the overall condition of our hotel added to your positive experience.The satisfaction of our guests is our top priority, and it's gratifying to see that our efforts have resonated with you. We take great pride in our room amenities and are pleased that they contributed to your comfort during your stay.We look forward to welcoming you back on a future occasion. Best wishes,Bastian Mantey, General Manager

Dear Michal,Thank you very much for this positive review.We are delighted to hear that the convenience of our location and the complimentary shuttle service contributed positively to your stay. It's our aim to provide a seamless experience for travelers, especially when it comes to accessing Zurich's main points of interest.Maintaining our rooms to the highest standards of cleanliness is a top priority for us, and we're glad this reflected in your visit. Although you've noted the hotel's condition, we trust our commitment to service excellence and our well-appointed amenities ensured a comfortable stay nonetheless.We pride ourselves on the exceptional service our team provides, and it's rewarding to know that we've met your expectations in this regard.Bastian Mantey, General Manager

Dear Abby,Thank you for taking the time to share your comments.We are delighted to hear that our location provided the convenience you needed for your travels and that our shuttle service added to your comfort. We regret to hear your observations regarding the hotel's decor and air conditioning; please note that our rooms do have individually controlled air conditioning, and we are continuously working to update our amenities to enhance guest satisfaction. Furthermore, we're glad to find our staff met your expectations with their helpful service.We hope that you will return on a future occasion.Kind regards,Bastian Mantey, General Manager

Dear Nitzan,Thank you for such a positive review.We are thrilled to hear that you found our rooms impeccably clean and our hotel's condition to your satisfaction. Our team at Mövenpick Hotel Zurich Airport takes pride in providing attentive service and ensuring our guests feel well cared for during their stay. It's gratifying to know that the amenities in your room added to the comfort of your visit.We look forward to the pleasure of seeing you again in the future. Kind regards,Bastian Mantey, General Manager

Dear James, Thank you for your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Bastian Mantey, General Manager

Dear Olivia, Thank you for this positive review of your stay.We are delighted to hear that our prime location proved convenient for your travels during your layover and that the warm welcome from our staff contributed to a positive start to your stay. Our team takes great pride in maintaining our modern amenities and comfort in the rooms, and it is rewarding to know that these aspects enhanced your visit. We're thrilled that the cleanliness and overall condition of the hotel met your expectations and that our services left a lasting impression.Bastian Mantey, General Manager

Dear Sapna,Thank you for taking the time to let us know your opinion of your recent stay.It's wonderful to hear that you appreciated the cleanliness of our rooms, as our team strives to maintain the highest standards of hygiene.We are also delighted that the condition of our hotel met your expectations, and that you found our service to be exemplary. Our staff takes great pride in ensuring that every guest's stay is comfortable and enjoyable.We look forward to welcoming you back. Best wishes,Bastian Mantey, General Manager

Dear Katharine, We are grateful for the time you took to review your recent stay.We are delighted to hear that our proximity to the train station and our complimentary shuttle bus service added convenience to your stay. We regret to hear about the sink issue you encountered and we appreciate you bringing this to our attention. Please rest assured that maintaining impeccable standards of cleanliness and upkeep is a top priority for us. It is gratifying to know that you were pleased with the cleanliness of the room, the overall condition of our hotel, the level of service provided, and the amenities available during your visit.We hope to welcome you back in the future.Best wishes,Bastian Mantey, General Manager

Sehr geehrte Dame,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Bastian Mantey, General Manager

Dear Yan,Thank you for this great review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We hope to see you again soon. Best wishes,Bastian Mantey, General Manager

Dear Xin,Thank you for taking the time to share your opinion with us.We are delighted to hear that our team's friendliness contributed positively to your stay. It is our highest mission to provide impeccable service and well-maintained accommodations, so your comments on the hotel's condition and the cleanliness of the room are truly appreciated. It's also great to know that the amenities in your room met all your expectations and helped in making your visit comfortable and enjoyable.We look forward to the pleasure of welcoming you back.Our kindest regards,Bastian Mantey, General Manager

Dear John,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back.Best wishes,Bastian Mantey, General Manager

Dear Maria,Thank you for taking the time to share your feedback with us.We're pleased to note that our hotel's proximity to Zurich airport and complimentary shuttle service during certain hours have been well-received by our guests. Our team strives to provide a comfortable and convenient experience, including a range of room amenities and dining options. We regret to hear about your dissatisfaction with the decor and cleanliness; we take pride in our hotel's maintenance and housekeeping standards. Regarding the check-in time and shuttle service, we always aim to communicate our amenities clearly, including the shuttle's operating hours for guest convenience. Rest assured, our parking facilities are extensive, ensuring availability for our guests.We appreciate your past affiliation with our brand and understand that your expectations reflect your experiences. We're continually working on enhancing our services and guest experiences.We hope to welcome you back for a return visit.Best regards,Bastian Mantey, General Manager

Dear Kathryn,Thanks for taking the time to review your stay at our hotel.We're delighted to hear that you found our check-in staff to be nice and friendly, reflecting our commitment to providing a warm welcome to all our guests. Regarding the challenges you faced with the airport shuttle service, we truly regret any confusion caused. Our complimentary shuttle is designed to provide convenience for our guests, operating between specific hours as detailed in our hotel information. We apologize for any miscommunication you encountered and the inconvenience it may have resulted in. We appreciate your feedback, as it helps us to continuously improve our guest experience.We hope to have the pleasure of welcoming you back on a future visit. Best wishes,Bastian Mantey, General Manager

Sehr geehrter Harry, vielen Dank für das Feedback.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Wir würden uns sehr freuen, Sie in der Zukunft von uns überzeugen zu können.Freundliche Grüße,Bastian Mantey, General Manager

Dear Cassandra, thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations.Bastian Mantey, General Manager

Dear David,Thank you for taking the time to share your feedback.It's delightful to hear that you found our staff friendly and helpful, and we're glad that the comfort of our rooms contributed to a positive experience. We take pride in our team's commitment to service excellence. We appreciate your observations regarding the room's style and would like to mention that while some guests find our décor to have a classic charm, we're constantly looking for ways to enhance our guest experience. Additionally, we're pleased to note that our proximity to the airport was convenient for your travels. While we're not in the heart of downtown, our location in Glattbrugg offers a swift connection to the city center and surrounding areas, with public transport options readily available for exploring Zurich's attractions.We hope to have the opportunity to welcome you back again on a future occasion.Best wishes,Bastian Mantey, General Manager

Dear Brian, Thank you for taking the time to share your feedback.We're delighted to hear that our staff was able to assist with the booking issue and that you found the hotel to be good. Our team takes pride in providing exceptional service, and it's rewarding to know that this was reflected during your stay. We also appreciate your high rating on room cleanliness.We're sorry to hear about the inconvenience with the hair dryer and the room temperature. Please know that our rooms are equipped with individually controlled air conditioning, and our staff is always ready to provide extra fans for added comfort. Additionally, we ensure that any equipment issues, like with the hair dryer, are resolved promptly when brought to our attention.We hope to welcome you back on another occasion. Best wishes,Bastian Mantey, General Manager

Dear Marlene,Thank you for your kind review.We're thrilled to hear that you appreciated the excellent service provided by our team and found our location convenient for airport access. It's great to know that our complimentary shuttle service, running between 04:00-12:00 and 16:00-23:00, added value to your stay. Your remarks on the comfort and cleanliness of the room are much appreciated, as we strive to create a welcoming and pristine environment for our guests.It would be a pleasure to welcome you back. Best wishes,Bastian Mantey, General Manager

Dear Kit,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Bastian Mantey, General Manager

Sehr geehrte Herta,vielen Dank für Ihre Bewertung!Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Gern würden wir Sie in Zukunft wieder bei uns willkommen heißen!Bastian Mantey, General Manager

Dear Nicolas,Please accept our thanks for taking the time to review your visit.We're pleased to hear that our room cleanliness and service met your expectations, and we take pride in maintaining high standards in these areas. It's also gratifying to hear that our room amenities contributed positively to your stay. Your satisfaction with these aspects is truly important to us. Regarding the additional fee for early check-in, we strive to accommodate our guests' needs and offer this option subject to room availability, which does come with a nominal charge to ensure the room is prepared to our standards ahead of schedule. We regret to hear about the issue with the toilet in your room; our team is always on hand to resolve any concerns promptly and ensure you have a comfortable experience. We would like to clarify that while we do have a breakfast option available for a fee, we also offer a more economical breakfast choice, the 'Coffee & Gipfeli' for just CHF 5, providing our guests with different options to start their day.We look forward to welcoming you back. Best wishes,Bastian Mantey, General Manager

Dear Simon,Thank you for taking the time to share your feedback.We are thrilled to hear that you found our hotel lovely and appreciated the cleanliness and service provided by our team. It is our priority to ensure that every guest feels well taken care of. However, we are sorry to hear about the discomfort you experienced due to the heating. While our rooms are equipped with individually controlled air conditioning and we have extra fans available upon request, we understand that the temperature may not always suit personal preferences. Rest assured, our staff is always on hand to assist with any in-room adjustments to ensure a comfortable stay.Kind regards,Bastian Mantey, General Manager

Liebe Krista,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Bastian Mantey, General Manager

Dear George,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We hope to see you again in the future.Kind regards,Bastian Mantey, General Manager

Dear Stella, Thank you for reviewing your stay with us.We're delighted to hear that you were pleased with the room cleanliness, hotel condition, service, and room amenities. Our team works hard to maintain high standards and your recognition of these efforts is much appreciated. We regret to hear about the issues with the minibar and hairdryer; our rooms do come with a minibar, although it is not stocked to allow guests the flexibility to fill it as they wish, and we ensure that hairdryers are available in all rooms for convenience. Regarding the temperature control, we strive to provide a comfortable environment and offer individually controlled air conditioning in each room, with additional fans available upon request. We're also sorry if you found noise an issue; our double-glazed windows are designed to minimize the sounds from outside to ensure a peaceful stay.We hope to welcome you back in the future.Best wishes,Bastian Mantey, General Manager

Dear Atanas,We thank you for this positive feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back for another enjoyable visit.Best wishes,Bastian Mantey, General Manager

Dear Patrick,Thanks for your feedback.We're delighted to hear that our proximity to the airport and shuttle service met your expectations, ensuring convenience for your travels. It's also gratifying to know that you appreciated our dedication to maintaining a clean and well-conditioned hotel. We regret to hear that our dining options did not fully meet your expectations. While our restaurant prides itself on offering a wide range of international dishes, we apologize if we were unable to accommodate your specific request for cut meat with your rösti. We continually strive to satisfy our guests' dietary preferences and take your feedback seriously.Thank you once again for recognizing the cleanliness, condition of our hotel, and the service provided by our team. Your compliments are a testament to our staff's commitment to providing a welcoming and comfortable environment.We hope to welcome you back. Best wishes,Bastian Mantey, General Manager

Dear Atanas,Thank you very much for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on future occasions.Best wishes,Bastian Mantey, General Manager

Dear Brandon,Thank you for taking the time to provide your feedback.We're delighted to hear that our shuttle service was prompt and that our front desk team was quick to assist you with your check-in. It's wonderful to know that you found our staff helpful. We take pride in our commitment to service excellence.However, we are concerned to learn about the cleanliness of your room. Please accept our sincere apologies for this oversight. We want to assure you that we have a rigorous daily housekeeping schedule in place to maintain our high standards of cleanliness and comfort, which is valued by our guests.We're also glad that you appreciated the overall condition of our hotel and the amenities provided in your room. Our goal is to ensure every guest enjoys a comfortable and pleasant stay.We look forward to welcoming you back again for an improved experience. With kindest regards,Bastian Mantey, General Manager

Sehr geehrter Robert,vielen Dank für Ihr Feedback.Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Es freut uns sehr, dass Sie wieder bei uns buchen würden. Bis zum nächsten Mal!Bastian Mantey, General Manager

Dear Jackson,Thank you for taking the time to share your feedback.We are glad to hear that the upgrade of your room contributed positively to your stay and that you found our room amenities to your satisfaction. Our team strives to provide a comfortable atmosphere and it's rewarding to know that these efforts resonated with you. We do apologize if our service did not consistently meet your expectations. Our staff is trained to provide attentive and efficient service, even during busy periods, and we're disheartened to hear that this was not your experience. Rest assured, we value your feedback and will look into the matter to ensure that all guests receive prompt attention.It would be an absolute pleasure to welcome you again in the future. Best regards,Bastian Mantey, General Manager

Sehr geehrter David,vielen Dank für Ihr positives Feedback!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, Sie besuchen uns wieder einmal.Mit freundlichen Grüßen,Bastian Mantey, General Manager

Dear Ismet,Thank you for this positive review of your stay with us.It's heartening to hear that our staff's politeness and respect made a positive impression on you. We're also delighted that you found our rooms to be immaculately clean, reflecting our commitment to providing a comfortable and well-maintained environment for our guests. We take pride in our service standards and are glad to know that you rated them highly.We look forward to seeing you again.Best regards,Bastian Mantey, General Manager