All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly and helpful personnel. Clean and quiet property. Highly recommend!
Katherine
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 20, 2024
Dear Ms. Katherine, Thank you for your stay and review. It is always a pleasure to see that you enjoyed your stay. We hope to welcome you back in the near future at Hilton The Hague. Kind regards, Jacky, Guest Relations
Dear Mr. Dean,Thank you for staying with us. We are thrilled to see that you enjoyed your stay. We hope to welcome you back in the near future.Kind regards, Jacky
Dear Guest,Thank you for staying with us. It is a pleasure to see that you enjoyed your stay. We hope to welcome you back in the near future. Kind regards, Jacky
Convenient location and quality as expected from a hilton facility. Very nice room.
Tomas
Stayed 1 night in Nov 2023
Response from Guest Relations on Dec 5, 2023
Dear Mr. Thomas,Thank you for your stay and review. We are pleased to see that you enjoyed your stay. We hope to welcome you back in the future.Kind regards, Jacky, Guest Relations
8/10 Good
ciaran
Oct 28, 2023
ciaran
Stayed 1 night in Oct 2023
Response from Guest Relations on Dec 5, 2023
Dear guest,Thank you for your stay and 4 star rating.We hope to welcome you back in the future when you visit our city again.Kind regards, Jacky, Guest Relations
Great location and easy access to most places by foot.
Hotel was very clean and elegant.
Bar area was very impressive and a relaxed theme.
Didn't get to go to the restaurant they have but looked very good.
Thank you
Karandeep
Stayed 2 nights in Oct 2023
Response from Guest Relations on Dec 5, 2023
Dear Guest, Thank you for your stay and positive feedback. We are pleased to see that you enjoyed your stay and our bar.We hope to welcome you back in the near future.Kind regards, Jacky, Guest Relations
Very good location, spacious room, strong staff at all levels
Virginia
Stayed 2 nights in Oct 2023
Response from Guest Relations on Oct 17, 2023
Dear Virginia,Thank you for your stay and review.We are delighted to see that you enjoyed your stay.We hope to welcome you back at Hilton The Hague.Kind regards, Jacky, Guest Relations
4/10 Poor
Kim
Sep 26, 2023
Kim
Stayed 4 nights in Sep 2023
Response from Guest Relations on Oct 17, 2023
Dear Kim,Thank you for your stay. We are sorry to see that you score us with a 2. We are always interested in feedback.Kind regards, Jacky, Guest Relations
Nice breakfast buffet .. front desk staff but so friendly .. but overall service was great ! We enjoyed the connecting rooms w my kids !
Maria Isabel
Stayed 6 nights in Aug 2023
Response from Guest Relations on Aug 30, 2023
Dear Ms. Maria Isabel,Thank you for your stay and review. We are thrilled to see that you and your kids enjoyed your stay. Your review made our day!Kind regards, Jacky, Guest Relations
6/10 Okay
Xiaoliang
Aug 4, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Xiaoliang
Stayed 1 night in Jul 2023
Response from Nina on Aug 6, 2023
Dear Guest,Thank you for your stay.We are sorry to see that your stay was not what you expected. We hope to welcome you back in the future.Kind regards, Nina Guest service agent
Dear Guest, Thank you for your stay. We are sorry to see that your stay was not what you expected. We hope to welcome you back in the future. Kind regards, Nina, Guest service agent
2/10 Terrible
Reut
Jun 21, 2023
Reut
Stayed 1 night in May 2023
Response from Guest Relations on Jul 3, 2023
Dear Guest,Thank you for your stay.We are sorry to see that your stay was not what you expected. We hope to welcome you back in the future.Kind regards, Jacky, Guest Relations
There are many comments on this hotel. Many errors have been made during my stay. First, they gave me wrong room. Some of the recipients are not professional in their behaviors.
Verified traveller
Stayed 1 night in May 2023
Response from Guest Relations on Jun 7, 2023
Dear Guest,Thank you for your stay and review. We are sorry to see that things went wrong. We hope that you will return to our hotel so we get the opportunity to make it write.Kind regards, Jacky, Guest Relations
Excellent-- in many ways- staff, location,rooms.
Cannot wait to stay there again!
Thanks for a wonderful experience.
Michael
Stayed 2 nights in May 2023
Response from Guest Relations on May 15, 2023
Dear Mr. Michael,Thank you for your stay and review.It is a pleasure to see that you enjoyed your stay and the location.We are looking forward to welcome you back.Kind regards, Jacky, Guest Relations
10/10 Excellent
Stephen
Apr 19, 2023
Stephen
Stayed 2 nights in Apr 2023
Response from Guest Relations on May 15, 2023
Dear Mr. Stephen,Thank you for your 5 star rating.We hope to welcome you back in the future.Kind regards, Jacky, Guest Relations
Dear guest,Thank you for rating us with a 10. It is a pleasure to see that you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Jacky, Guest Relations
Loved this hotel. Great breakfast buffet. Staff super friendly and helpful. Would definitely stay again.
John
Stayed 5 nights in Jan 2023
Response from Guest Relations on Feb 8, 2023
Dear Mr. John,Thank you for your positive review. We are pleased to see that you enjoyed your see and hope to welcome you back in the near future. Kind regards, Jacky, Guest Relations
The only downside was the parking which was charging us 32 daily.
roy
Stayed 3 nights in Dec 2022
Response from Guest Relations on Dec 22, 2022
Dear Guest,Thank you for your 5-star review. It is a pleasure to see that you enjoyed your stay. I would like to inform you that the parking garage is not owned by Hilton. It is a public parking garage. Therefore, Hilton has no influence on the prices they charge. Kind regards, Jacky, Guest Relations
Dear Ms. Brown,Thank you for your positive review. We hope to welcome you back in the near future in our beautiful hotel.Kind regards, Jacky, Guest Relations
Dear Ms. Christina,
Thank you for your positive Feedback.
We are looking forward to welcome you back at Hilton The Hague.
Kind regard, Jacky, Guest Relations
Response from Hilton The Hague Team on Jul 18, 2022
Dear Masaaki,
We are glad to hear you have enjoyed your stay with us. We look forward to welcoming you again at our hotel.
Kind Regards,
Hilton The Hague Team
10/10 Excellent
David, Calgary
Travelled with family
Jun 24, 2022
Liked: Cleanliness, staff & service
Beautiful hotel and very centrally located.
David
Stayed 2 nights in Jun 2022
Response from Guest Relations on Jun 27, 2022
Dear Mr. David, Thank you for your positive review.
It was a pleasure to have you as our guest. We hope to welcome you back in the near future.
Kind regards, Jacky, Guest relations
8/10 Good
Paula, lakemoor
Mar 14, 2022
Liked: Cleanliness, staff & service
Quiet
Paula
Stayed 4 nights in Mar 2022
Response from Guest Relations on Mar 21, 2022
Dear Ms. Paula, Thank you for your review. We hope to welcome you back in the near future. Kind regards, Jacky, Guest Relations
Response from Jorike, Guest Relations. on Dec 9, 2021
Dear Mr. Michael, thank you for your review. Great to hear you have enjoyed your stay with us. Looking forward to welcoming you back in our hotel. Kind regards,
Excelente service and the hotel was extremely clean and the rooms are really comfortable overall 5 Star service
Guadalupe
Stayed 2 nights in Nov 2021
Response from Jorike, Guest Relations. on Dec 5, 2021
Dear Guest, thank you for your kind review. Great to hear you have enjoyed your stay with us. Looking forward to welcoming you back next time you visit The Hague. Kind regards,
Response from Jorike, Guest Relations. on Dec 5, 2021
Dear Guest, thank you for your kind review. Lovely to hear you have enjoyed your stay with us. Looking forward to welcoming you back next time you visit us. Kind regards.
Very modern, functional and comfortable. Excellent firm beds. Close to all tourist attractions and shopping
Vincenzo
Stayed 1 night in Nov 2021
Response from Jorike on Nov 6, 2021
hank you for your positive feedback. We hope that you enjoyed your stay and that we may welcome you back again in the near future. Kind regards, Jorike. Hilton The Hague
10/10 Excellent
Robert
Oct 31, 2021
Robert
Stayed 1 night in Oct 2021
Response from Jorike on Nov 5, 2021
Thank you for your positive feedback. We hope that you enjoyed your stay and that we may welcome you back again in the near future. Kind regards, Jorike. Hilton The Hague
Dear Clara, thank you very much for your fantastic review. It is great to see that you enjoyed your stay with us. We hope to welcome you back again in the near future. Kind regards, Christiaan, Guest Relations.
Nice hotel will definitely book it again when visiting The Hague. Location was good near shopping area but quiet. Also a lot of nice restaurants on walking distance. Room was big with a bathtub and separate shower. Employees were super friendly.
Siegfried
Stayed 11 nights in Jul 2021
Response from Christiaan on Sep 27, 2021
Dear Siegried, thank you very much for your fantastic review. It is great to see that you enjoyed your stay with us. We hope to welcome you back again in the near future. Kind regards, Christiaan, Guest Relations.
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children, Travelled with partner
Dear Guest, thank you for your positive review. Great to read that you have enjoyed our luxurious and spacious rooms. We are looking froward to welcome you back in the near future. Kind regards, Christiaan, Guest Relations.
Dear guest, thank you very much for your great review. We are happy to see that you enjoyed your stay and the service provided by our team. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Everything was fine as you would expect from a Hilton hotel. All the staff were excellent. I have no complaints about any of them.
Nigel
Stayed 4 nights in Aug 2020
Response from Jamie on Sep 1, 2020
Dear Nigel, thank you very much for your fantastic review. We are very happy to see that you enjoyed your stay with us and that the staff was excellent. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Dear Yernault, thank you very much for your fantastic score. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Very enjoyable stay. Well located. Polite and helpful staff. Rooms are clean and comfortable.
Verified traveller
Stayed 1 night in Dec 2019
Response from Jamie on Dec 16, 2019
Dear guest, thank you very much for your fantastic review. It is great to see that you enjoyed your stay with us. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Convenient location and reliable service. Comfortable beds
Verified traveller
Stayed 1 night in Dec 2019
Response from Jamie on Dec 16, 2019
Dear guest, thank you very much for your great review. I am happy to see that you enjoyed the location and our reliable service. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
The property was excellently situated. The rooms were expansive and the staff very helpful. All positive.
Karen
Stayed 4 nights in Nov 2019
Response from Jamie on Nov 14, 2019
Dear Karen, thank you very much for your fantastic review. It is great to see that you enjoyed your stay with us and that the staff was very helpful. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Nothing else to add................................
Verified traveller
Stayed 3 nights in Oct 2019
Response from Jamie on Nov 5, 2019
Dear guest, thank you very much for your amazing score and review. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Dear guest, thank you very much for your fantastic score. We hope to welcome you back again in the near future. Kind regards, Jamie Rayson, Guest Relations.
Dear Terence, thank you very much for your score. As the score you gave us is much lower than we are used to, I would kindly like to ask if you could share your experience with us in more detail. We highly appreciate all feedback so we can continuously improve our services. Kind regards, Jamie Rayson, Guest Relations.
Helpful staff. Clean room. Great breakfast. Great location, trams just around the corner.
Verified traveller
Stayed 2 nights in May 2019
Response from Jamie on Oct 23, 2019
Dear guest, thank you very much for your fantastic review. It is great to see that you enjoyed your stay with us. We hope to welcome you back again soon. Kind regards, Jamie Rayson, Guest Relations.